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Lee Nissan Auburn
793 Center St, Auburn, ME 04210, United States
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Lee Nissan Auburn
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Ry
Review №1

We called on a Saturday because they had the exact vehicle we wanted. We dealt with Mark B and the sales manager Scott. They were great to work with, we were in and out ask quick as possible with zero pressure. Highly recommend this location.

Al
Review №2

We have worked with Lee Nissan Auburn for the past 6 years and each time we go, the team is nothing but nice to us. This time when my lease had run out and my husband and I were going in for our next vehicle we had to bring our two small children with us. Despite the fact that our kids were loud and running all over the dealership, the Nissan team treated us as if nothing was out of the ordinary. They worked quickly and efficiently going over all the options of cars with us, and also gave our kids things to occupy their time. Overall GREAT experience!

Ju
Review №3

Stopped by the Auburn location and Mark Bossie welcomed us. He was very friendly and personable. We told him our situation and he showed us a couple of pre- owned vehicles. We took a test drive in a Rogue which we liked. We left the dealership to discuss it and returned with “we’ll take it”. We picked it up the next day. Everyone was very professional and not pushy. We would definitely buy a car from them again. Lee and Judy P

Mo
Review №4

The staff here worked to create a sale that no other dealer could. They put things into place last minute and got the financing I needed. This was a huge stress reliever for me and my family! We were so thrilled.

Ro
Review №5

My truck was dropped off on Monday night,so it would be available first thing Tuesday. I called for a status/quote at 3:15 on Tuesday. Was told by Ross Morin, he would call me back in 15 minutes. I had to call him, an hour and a half later. Called Wednesday,and was told all parts were ordered,but wouldnt be able to get my truck repaired until late Friday.Repair was satisfactory,but wasnt expecting to have my vehicle tied up for the whole week.

Ka
Review №6

They are so nice and so welcoming! This weekend as my first time trading in my truck and buying a new one completely on my own and Gage Allen was such a big help! He didnt make me feel bad and he was able to help me get into my dream truck at a price I can afford! Thank you so much Gage! In the future I will definitely use Lee again!!

Be
Review №7

I had a great experience at Lee Nissan! I was given space to look at vehicles, time to test drive, and never, EVER felt forced into purchasing a vehicle. The experience was so amazing and went so smooth that I ended up leaving with a vehicle! Even after the sale, Mark Bossie continued to reach out to me and ensure that I was all set. There are some great people working at Lee Nissan of Auburn! THANK YOU!

Di
Review №8

I had a nice talk with Paul Allen about trading my car and he help with my new Nissan kicks … love it.

Kr
Review №9

My salesperson, Mark Bossie, is the easiest person Ive ever dealt with on a vehicle purchase or lease. Hes straight forward and never condescending. Hes definitely a huge asset to your team. Ive leased 3 vehicles from him and will always return for him to help me into my next one.

Te
Review №10

Such wonderful people, very friendly, very helpful! Just an overall wonderful experience! Can’t wait to visit again to buy another vehicle from them!!

Ro
Review №11

I recently brought my titan into the service department .Ross from service called me to confirm what the truck was doing.he took the time to listen to what I had to say with no interruptions,approximately an hour went bye received a call saying the truck was ready and fully explained what was wrong and fixed the issue.the truck runs like a champ very good job everything it goes in.(being a titan not very often) great job!

Ro
Review №12

Every time I go to Lee you treat me kindly. The fact that you lent me a workspace so that I would not miss an important meeting while you serviced my car was a life saver. You alway wash the car and keep the maintenance at a reasonable cost.Thank you for delivering great service!Rose T

Ka
Review №13

I cant say enough how amazing the staff were here at Lee in auburn.... My transmission let go at 60135 miles.... Long story short Nissan refused to good will and extend my powertrain warranty. The GM and staff a Lee fought hard on my behalf and got Nissan to cover the replacement along with support from the dealership. They responded and answered all of my many questions and worked hard to get my car back to me asap.

Do
Review №14

Very friendly service writer. Car’s A/C is working great. Glad I made the appointment.

Sa
Review №15

We went to Lee to buy a car... Our sales agent was amazing his name was Gage Allen... He is a very professional sales agent... He answered all questions, maintained a well mannered attitude, and instructed all that was happening...Very pleased with the service we had...

be
Review №16

Great people. Great service great prices!

Bo
Review №17

Everyone was extremely helpful, I did not feel pressured, and I also felt CoVid safe.

St
Review №18

I will definitely be taking all my business here. The experience was pretty painless and the people were excellent.

Na
Review №19

I worked with Paul Allen and he was amazing! He got me the perfect car at a great price in no time at all!

Ly
Review №20

I came in for what I thought was my appointment date but was a week early.Even though it was my error, they were very accommodating and took my car in for my oil change.

Sa
Review №21

I went in looking for very particular truck and right off the bat, Mark showed me an even better option that had not even been posted on the site yet, at least not prior to my visit. It met all my expectations with some added bonuses that I thought would be out of my price range, but Mark and the team made it work for me. I knew of Mark Bossier thanks to personnal contacts who have been costumers at Lee for years, but to experience his level of service for myself was definitely significantly better. I will continue to go back to Lee in Auburn for as long as I am able to because I really felt cared about from the get go.

Za
Review №22

Hands down the best car buying/leasing experience Ive had. Paul made it as painless as possible and was very patient with any questions I had.

Br
Review №23

Every moment was stress free and full of friendly conversation! Paul Allen and Chris with the Financing piece were expedient. This was the best new car purchase I have ever had! I have only driven Nissan vehicles for the last 17 years, BUT this surpassed all the other purchases. My vehicle was ready for the test drive, Paul was right there with all the options, both he and Chris worked past their expected hours and I drove my new 2020 Pathfinder home that evening! Excellent experience!

Le
Review №24

People there were very nice, helpful. Nice clean showroom. When I left there I felt good about the car and the sale. Thank you sales associate - Gage Allen. I would highly recommend Lee Nissan.

Mi
Review №25

Buying my lease back on 2018 Nissan Rogue Sport Maine State vehicle inspection Purchase and Finance completed in less than two hours. Without Covid-19 safety precautions, overall time would have been closer to an hour. All thanks to Lee Nissan Auburn Team: Ross M. Service Manager, Paul A. Sales and Ben S. In Finance.

St
Review №26

Completed my second vehicle purchase and this was as great as the first. Mike K and the rest of the staff are great pros. They took care of me and I am sure they will take care of everyone who comes to them looking for a vehicle and a great experience.

Lu
Review №27

My new car needed a sticker, oil change and tire rotation. I was pleasantly surprised when the work was done and there was no charge, for any of it.

Mi
Review №28

I went in for an oil change and I was waiting there 3 hours.

Je
Review №29

Courteous patient and completed on time. It doesn’t get any better than that

Je
Review №30

Paul Allen, Scott the sales manager, and gage went above and beyond for me! They made the car buying fast enjoyable.

Sa
Review №31

They were friendly and fast..

da
Review №32

Staff were friendly, easy to work with.

Sh
Review №33

Bob and Ben are the best! I couldnt get approved elsewhere or the vehicle I needed was not available. They got me both! Even though the vehicle was a Toyota Sienna. They found it in another Lee in Maine and brought it to me. I am so relieved to have a safe reliable vehicle again. Thank you so much guys!

Gr
Review №34

The service agent I worked with was exceptional...

An
Review №35

Everyone was so friendly and professional. Everything was explained and all questions answered. The salesmen listened to my concerns and questions and addressed all of them with great details.

Jo
Review №36

I bought a 2021 ALTIMA SR . One of the best cars Ive come across. Drives are so comfortable. Alot went into salesmen.. Paul Allen is the man to make appt with. No pressure and all around just a nice experience. Quite the trophies hes accumulated through the years!

Do
Review №37

I like going to Lee they treat you good and respect you

As
Review №38

The staff was incredibly friendly. Paul and Dave took excellent care of me by answering all of my questions and giving me everything I wanted. There wasnt any extra pressure to buy something that I wasnt looking for and that mattered to me. Thank you both for this 5 star service.

He
Review №39

We were shopping around between 5 different dealerships. The first time we went to Lee nissan they didnt pressure us but still gave us all the info we needed to make an informed decision. We decided to buy from them because they had the inventory for us to have options on the car we wanted and they didnt pressure us when we were there. We got a really good deal on what we bought and now we owe less then what the car is actually worth. I will buy from them again!

Fo
Review №40

Nissan service center went above and beyond to fix my 2019 Nissan Titan, Eric Hale and Levi treated me with the upmost respect and even called daily to let me know every step of the way !! I buy all my Vehicles from them and I would highly recommend, thanks-Branden Fava-

Ro
Review №41

LOVE MY ROGUE!What a great experience I had purchasing my 2015 Rogue from team Zach Timmermeyer and Dave Carter. Willing to work with me and having the patience of a saint, Zach got me just what I was looking for, even better than I expected. So kudos to you. I love driving my Rogue!

na
Review №42

Had a pleasant experience from the staff at Lee Nissan. Shuttle bus did their best to accommodate the situation. The crew that was responsible for the communication was better than ok! They made the pain in my wallet as positive one could.

Da
Review №43

Could have done a better job washing the exterior of my car. Uniform dirt looks better than a bunch of holidays

cl
Review №44

100% better then topsham

Li
Review №45

I leased a Nissan Murano and as always Paul Allen was great to work with. He always makes the car buying experience a pleasant one. The whole team at Lee Nissan in Auburn Me are top notch professionals.

De
Review №46

Brought my car in for an oil change and tire rotation. If the service guy called me “hun” one more time, I was about to deck him. SO demeaning. Not appropriate at all.

Ro
Review №47

Inattentive and not very friendly.

Ma
Review №48

Mark was easy to deal with and extremely helpful

Be
Review №49

Ross always gives exceptional customer service

Na
Review №50

I travel from Bangor to Auburn for the exceptional service at Lee Nissan! Best service department! Waiting area very clean, social distancing, etc. Always a great experience and my car had the works and was even ready before I expected it! Thanks guys!

Ro
Review №51

I have purchased many vehicles from Paul Allen who is a salesman at Lee. He has always been upfront and honest with my wife and I.We have now considered him as a friend.We have no problem sending a possible client to him .This last experience was a late model GMC Acadia he made sure it was at 100% before it left their lot.Thanks again Paul.The Wilsons Cathy and Rod!

Ky
Review №52

I came here for the Black Friday lease deals and left with a 2020 Nissan Rogue, my salesmen Mark was super kind and professional, he made sure he did everything he could to make sure I got the lease for as little as possible and I wasnt disappointed, I will definitely be coming back here when my lease is up for another vehicle

Br
Review №53

Paul Allen is an asset to Lee Nissan of Auburn. Because of his service and expertise, I return time and time again. Lee Nissan is the way to go - no hassle, ridiculously easy, and an overall fun and enjoyable experience. I really feel like Paul and the Lee Auto team care about me and my needs. If you want an easy vehicle purchasing experience and a sales rep who cares and will deliver on your needs, ask for Paul Allen.Lee is for me!

Ni
Review №54

Ross has been most helpful over the years. I would not hesitate to use Nissan service at this location even if I purchase a non-Nissan vehicle.

Je
Review №55

Gage went above and beyond. He was very helpful and worked around my schedule. He worked with the sales manager to get me the best possible deal.

Me
Review №56

From when I arrived on site, until I left everyone was friendly, helpful, and worked alongside me to get me what I wanted! Mark and the team was fabulous! Thank you so much for helping me find the perfect new Pathfinder!

Ka
Review №57

Great service! Awesome employees! I know I can fully trust them with my vehicle needs.

Fr
Review №58

Our sales consultant,Mark Bossie was very helpful.He explained all of our options and then gave us time to think it over.There was no pressure which we really appreciated.It was a great experience and when we are going to buy again we will be back.

Tr
Review №59

I was asked if I wanted help right away, the salesman was very pleasant and answered any questions I asked. He was very informative I am very respectful. I really felt like What I wanted and was looking for.

Ke
Review №60

No nonsense, no pressure, no misleading figures. I was allowed to test the vehicle by myself, and the staff was most helpful in completing the grounding of my lease and the purchase of a new Rogue. The best car buying experience I have had to date. Thank you!

Ka
Review №61

Everyone went above and beyond to find exactly what I was looking for. Couldn’t be happier with the experience and my beautiful new car. Thank you David and Paul for everything!! :-)

Na
Review №62

This was my maintenance appt and I enjoy going in to see Ross and the crew. I had a pleasant surprise to see another friend, Scott Clement whom I have known his family for 25 years or so........GREAT service at Lee Nissan!!!!

Va
Review №63

I came here with the expectation of leaving with a car and well that wasn’t the case. I was greeted by Scott who at first seemed nice but throughout my time being there he was not helpful and very rude. Gage, who was the salesman working with me, was extremely nice and helpful and was trying to find options for me. Not only was I not going to be the lease holder they still ran a hard inquiry causing my score to drop 6 points. On top of that the report they showed me didn’t match my Experian credit report but they use the same credit bureau? Scott was rude and didn’t even want to listen when I tried to explain to him how a 13 point difference DOES matter. Instead he tells me “I’m not arguing with you about 13 points”. I didn’t know informing you on something that matters to me and does make a difference is arguing. I could have easily put down 10k but I rather take my money elsewhere. I’m glad others had a great experience, I wish I could say the same. Gage, I appreciate your eagerness and the willing to be helpful.**Update as of 7/22. Will contacted me from the company first thing in the morning and was extremely nice and apologized for the unfortunate events that I had to go through. Although there was not much help he could have given me, I do appreciate his willingness to apologize for his teams failure and attempt to put me into a new car. Unfortunately, I found another Nissan back home in NJ willing to work with me and even for a cheaper price. Again, Will, I appreciate you for contacting me and giving me faith again within your company. I hope to be able to come back one day for another car. Will and Gage, you both were a pleasure to speak with. Thank You!!!

De
Review №64

Huge thanks to Paul and Stacy, they are the best!!! Unreal customer service, they went above and beyond!!! Also, thank you very much Scott for getting the best rate and Josh for making it easy on finalizing the paperwork to purchase my new Nissan.

Ch
Review №65

I really enjoyed working with Mark & everyone else at Lee Nissan. Mark was super helpful and thoughtful and made the whole experience much more enjoyable than I expected and helped me find the best deal for my needs. I will definitely be back in the future!

Pa
Review №66

We were in a bind, their Finance Mgr. was busy with other clients but Gage really worked hard at letting us know he was doing all he could to expedite the process of our deal.

Ja
Review №67

Bought a nice used car there today. Great sales and staff people. Pretty good deal. Thank you Mark Bossie, and staff.

Je
Review №68

Paul has assisted me with the last 4 Nissan vehicles I have bought and hes a thoughtful and professional member of the team at Lee. I have always had a great car buying experience.

De
Review №69

Awesome salesman. I bought a 2020 Nissan Rogue orange. Ive been sending people your way

Di
Review №70

I think an hour for a oil change gives me too much time to wonder why is it taking so long? Half hour would be more reasonable.

Lo
Review №71

The guys worked hard to meet all my needs.

Ro
Review №72

Everything went smoothly from start to finish. Helpful staff with knowledge which made the process easy. Set the phone system up before I left and that was great. Also went over other functions.

Ch
Review №73

Everyone we worked with provided us with outstanding service. Dave Carter, Paul Allen, and the finance manager Scott were all helpful, kind, and fun! They made sure we got all the information we needed and understood everything during the process; while managing to make signing paperwork fun and enjoyable... which is not something you can always say about going into a car dealership.Even another salesman, Gage, jumped in to help us move our old car into the garage in the pouring rain, so that we could gather our last few items and move them to our new 2020 Rogue SL.We got our last car from Lee Nissan of Auburn in 2017, we got our newest car here this month, and we will probably get our NEXT car here in the future. Thank you!

Jo
Review №74

Pete was amazing. I came in for an oil change and tire rotation. He noticed a squeak in my steering wheel and had the guys look at it. Turns out I needed a new steering column. He ordered it and had me make an appointment asap because my car was almost out of warranty. He saved me a lot of money and I will always appreciate that.

Ha
Review №75

Mark V was great. He took the time to find exactly what I wanted and didn’t try to push anything else on me. I highly recommend asking for him and will be back in the future.I also got an amazing deal on financing thanks to the team behind the scenes!

Je
Review №76

I came in for a routine inspection and they found that I need lower ball joints. They had so much trouble getting them off that they gave me a loaner for free. It was a very nice Nissan Frontier 2019. The service people were very friendly.

Sa
Review №77

Everyone at Lee Nissan of Auburn has been great every time I have gone there. They always check for any possible recalls, and their prices for inspections and repairs have always been lower than I expected them to be. Thank you. You are great.Sam Ray

Ma
Review №78

I went in for an oil change/tire rotation and I found out I had a recall. The work was done right away at this appointment- I didn’t need to schedule another appointment. Very convenient and appreciated!

Mi
Review №79

Paul Allen was the best car salesman I have ever had the pleasure of doing business. I helped my ex-wife purchase a new vehicle. I will be back when I need to do the same.

Ma
Review №80

Lee was a great dealership to work with. My salesman was Mark and he made me feel very comfortable during the whole process. He never pushed me into a decision and worked with me to find a car that would work best for me. Since this was my first time buying a car from a dealership I was really nervous, but Mark and the team at Lee really helped me and I absolutely love my new car!

Mr
Review №81

I thought my car had a maintenence plan that covers oil changes but it doesnt. the price for an oil change and tire rotation is more money than i had at the time so they gave me a discount which helped tremendously.

Jo
Review №82

Very knowledgeable people,friendly,and very helpful. I appreciate all the upfront with no gimmicks ...thank you for a perfect day!!

Ch
Review №83

1st we had our oil chainedon our lease, such Wonderful professional employees 👏👏👏2nd our lease was running out & we worked with Paul Allen & leased a Rouge with lots of extra’s & the deals we received was Outstanding, Thank You Paul & your financial group!!! Everything went smoothly ✅

di
Review №84

I probably wont be getting another Nissan or any other car because I am 92.

Jo
Review №85

The entire staff (Dave, Mark and Matt) at Lee Nissan were great to work with on our new purchase. They were personable and made us feel comfortable the second we walked in. Great experience!

La
Review №86

All of the staff were very pleasant and help. They are knowledgeable in the products they are selling. Mark Bossie is fantastic. He is helpful and not pushy at all, this is our second vehicle we bought from him at Lee. We will certainly be back when we need another vehicle.

Pa
Review №87

I had made my appointment for a state inspection. I had requested a specific date. Before my appointment, I realized I needed an oil change and tire rotation, but forgot to call and update my appointment.When I rolled in for my inspection, Ross asked me if I needed an oil change and tire rotation because he noticed my sticker reminder. I said yes, but could make an appointment for that on another day, as I didn’t call to update. No problem! They changed my oil, rotated my tires and gave me a state inspection so I didn’t need to return. That is awesome!

Ce
Review №88

This was by far the easiest and best car-buying experience Ive ever had. After emailing Lee Nissan of Auburn about a specific vehicle on their website, I was promptly contacted by Paul Allen. Paul was incredible, and actually listened to what I really wanted in my new truck instead of trying to push a certain vehicle on me. He followed through on every commitment, was pleasant and easy to deal with, and in the end was able to put me in a vehicle with exactly everythi g I really wanted and nothing that I didnt. Couldnt be happier, and honestly couldnt be more pleasantly surprised with the experience. Will happily recommend to others.

Mi
Review №89

I came in without appointment 10/20/19 to get a flat tire patched up. I explained I needed to go to the hospital as soon as I could & they took my car right away to make sure I could do so. Little did they know Im grieving the pending passing of my Dad (who will soon be taken off the ventilator) & the fact that they provided service & showed compassion meant a lot to me. Thank you!

Ca
Review №90

This was my first time dealing with Lee dealership. It was a very good experience. Mark V. was fantastic. Very kind, knowledgeable and worked with me to get the best deal. I would highly recommend this business & ask for Mark Vaillancourt!

Jo
Review №91

My experience with Lee Nissan In Auburn, Maine was outstanding. Our salesman Jake was awesome, he took his time with us and really put us at ease. He road with us on our test drive, of a new 2017 Nissan Rouge Sport, answer all of our questions and demonstrated all the advanced safety features we were looking for, presented the different trim levels and we didnt feel pressured say all. We settled on the model that was right for us and we drove it home. I would definitely recommend Lee Nissan of Auburn and ask for Jake, tell him I sent you... I will be buying my next vehicle from Lee.

Ja
Review №92

Staff very professional with great customer service. Were very willing to work with me in the purchase of my new car. With Special thanks to Paul Allen.

cl
Review №93

Sales staff was very pleasant and knowledgeable Gage took the time and fully answered all our questions.we had a great experience at Lee Nissan . thanks again

Ro
Review №94

My wife and I found a sharp looking car at a great price! Mark V. was awesome to work with. Attentive and easy going!

Jo
Review №95

Great, knowledgeable and professional sales personnel. The best to make a deal complete.I knew what I wanted which helped to make my experience with Mark Bossie fall into place. Thank you for that!!!

Br
Review №96

My fiance and had the best experience at Lee Nissan! From the moment we walked in the door the entire staff was friendly professional and an absolute delight to speak with. If you are looking for somewhere that defeats all the stigma around going to a dealership, I would start here because you wont have to go anywhere else!!

Ty
Review №97

From the time I drove in to when I drove out with a shiny new replacement, my experience was absolutely extraordinary. With 15 years of experience in the industry, every aspect of the sale exceeded my high expectations. It was my second new vehicle purchase, the first being another very good experience. I traveled there knowing they had the vehicle that I wanted, although I did visit other dealerships with exact or similar matches. I was ready to return to them if I wasnt impressed, but was relieved that I didnt have to. Mark Avila greeted me with a genuine smile and a handshake and drove the purchase to the finish line in a relaxed, fair and efficient way that wasnt white knuckle. We reached a fair deal in a prompt and professional manner. The finance specialist handled the paperwork with attention to detail and there were no surprises. The vehicle was delivered to me perfectly cleaned and exactly as promised with a full tank and no imperfections. I would recommend them to anyone looking at a new Nissan or any vehicle in their used inventory (all of which looked to be in excellent condition).

Ke
Review №98

Great experience as always...thanks!

Sa
Review №99

We received excellent customer service at Lee Nissan. Buying a car was never easier. Paul, a seasoned sales rep, treated us courageously and professionally. Well be back!

Ge
Review №100

They charged me over $2000 to replace a part in my transmission they thoughtwas bad but the part wasnt bad. The problem had nothing to do with my transmission at all I needed a accelerator petal replaced . So when they changed out the part my armada continued to have problems so I called them and tried to get them to make it right and give me my money back they gave me $240+ out of the $2000+ and stopped taking my calls mean while my transmission stopped going into reverse now . Note ~ there was absolutely nothing wrong with my transmission until they put there unqualified techs hands on my vehicle. I would say Im out of alot of money and really upset how I was treated they are parts changers not mechanics .I WAS MAILED A CHECK FOR HALF OF MY LABOR FOR REPLACING THE REAL PART THAT WAS BAD AND THE DAMAGE WAS DONE FROM THE PERFECTLY GOOD RUNNING TRANSMISSION THAT WAS TOUCHED FOR NO REASON BY YOUR TECHS BECAUSE THEY THOUGHT THAT IT WAS THE PROBLEM WHICH IT WASNT AT ALL ..... THEY RECIEVED THE PAPER WORK THEY ASKED FOR AND I WAS TOLD SORRY TO BAD YOUR NOT IN THE STATE ANYMORE SO WE COULD LOOK AT IT . YOUR GUY WHO CALLED ME WASNT WANTING TO FIX MY TRANSMISSION HE WOULDNT EVEN RETURN MY PHONE CALLS OR MESSAGES .

Information
24 Photos
100 Comments
4.7 Rating
  • Address:793 Center St, Auburn, ME 04210, United States
  • Site:https://leenissanauburn.com/?utm_source=googlemaps&utm_medium=organic&utm_campaign=gmblisting
  • Phone:+1 207-783-2291
Categories
  • Auto parts store
  • Nissan dealer
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Car rental agency
  • Tire shop
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
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