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Old Castle Design Center Atlanta GA
764 Miami Cir NE SUITE 120, Atlanta, GA 30324, United States
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Old Castle Design Center Atlanta GA
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Review №1

We bought several very expensive Graff shower and sink faucets, and all of them started failing soon after installation (they drip even after being turned off, they dont properly fit into the wall fixtures when not in use, and they generally feel fragile and flimsy and of low quality). Babak blamed our installer, saying they had not been installed properly, but our installer has done 15+ years of work for us and is highly skilled. This place also has very high turnover - most likely because the people working there are aware of the poor quality of the products. As several other reviewers said already: dont be fooled by the pretty showroom! Do your homework!

An
Review №2

DO NOT BE FOOLED BY THE NICE SHOWROOM - DO NOT DO BUSINESS WITH THIS COMPANY! Old Castle has a very nice showroom and website but they are very unprofessional and disreputable. They refused to return my down payment after the design did not meet our agreed upon budget and our desires. They were very difficult to work with and extremely rude. Buyer beware!

Bl
Review №3

Watched a company tundra runs stop sign as a cyclist was proceeding through the intersection, this dangerous negligence will result in a vehicular homicide. Appalled

al
Review №4

The best place in the city! I totally recommend them to designers and professionals and even homeowners. Just take your clients to Old Castle Design Center and see how inspiring this place is. The showroom is beautifully set, its really unique and very high end. I really enjoy going there with my clients. The best experience I had in years as a designer.

Su
Review №5

We are a returning customer to Old Castle home design center. Our experience with them has been always positive. We did our master/kids bathroom with them and now were back to do our kitchen renovation. We meet with them in their beautiful showroom to discuss design and details of our custom kitchen and we enjoy it every time. We are very comfortable with the designers and the owner of the company; as they always take the time to answer our questions and help us figuring out what we really want. For our bathrooms renovation their crew were in our house for several weeks, very professional and reliable people. The owner, Babak, has been always available and helpful to us. He is the real project manager and took care of everything from start to the end. We even invited him and his wife to our house for dinner.Many people in our neighborhood have done a project with Old Castle over the years and thats how we were referred to them. They are a reliable established company with the best people; the owner, the designers that they have in house and the crew at the job side. We have seen many jobs that they have done in our neighborhood and we can say we have great confidence in them.We highly recommend Old Castle Home Design Center.

Th
Review №6

A few months ago, I stopped by this showroom with my class to take a look around, and the design team was very helpful and knowledgeable. They gave us a short tour of their showroom and answered questions. The showroom was beautiful and had a very luxurious look to it.

So
Review №7

I walked into this store and it was absolutely gorgeous. I was ready to use them to remodel my kitchen and I am so glad I didnt . After calling the designer who I spoke with only to find out she was no longer there truly surprised me . The store has only been open for approximately 3 months and to find out both of the designers have quit shocked me . To also find out it was because he does not pay his employees on time and he also ask them to hold their checks for days before cashing it, lets me know once again God watches out for me . I am not sure but I have a weird feeling about this business . Buyer beware....employees as well .Sophia,

Sh
Review №8

I highly recommend Old Castle Home Design Center! We just built a new home and they assisted us with our kitchen, bathrooms and a large built-in in our living room! Katya helped us every step of the way, and she was always right there when we needed her! She is a lovely lady and very talented, and she wants the projects to be just perfect as if its her own house! We are so incredibly happy with the work and the customer service and feel very blessed to find them! The owner of Old Castle Design Center never failed to go above and beyond to help us finish our projects on time! Out of all the vendors and contractors that worked on this house and even our prior house, Old Castle Design Center offered the best customer service, talent and kindness! Thank you for my beautiful kitchen!

Ca
Review №9

Old Castle Design is up to something . You walk in and the owner smothers you after the sales team have already greeted you with respect and professionalism. This showroom will convince you from the appearance but will let you down once you purchase . You place your order and it takes longer than any other business would take to get it . My friend purchased from Old Castle and it took a month after paying in full . I stopped in today just to see for myself and it is no customers in the store but the two employees are professional and willing to help . We believe the owner uses the money clients pay to take care of pass bills and charges created . My guess is he is over his head and wont be open long . Dont support this company to destroy other businesses in the neighborhood. The website tells the true story . ( There isnt a website ). Be careful .....!CM,

Ry
Review №10

We had two projects in mind that involved opposite ends of our 1970’s-built home. Babak began with multiple, relaxed interviews with us, in which he gathered an impressive amount of information about how we live, how we use parts of our home, what are differences in taste between my wife and me, etc. When he got back to us with sample design options, we were downright gleeful at his ability to crystallize what we were each looking for, and his tactful way of pulling our disparate tastes and visions together into cohesive, practical design. And he did all that while keeping his eye on the vintage of our home, its innate style, so that in the end the newly remodeled rooms blended seamlessly into our existing, older home.The construction process was lengthy, but always clearly focused and sequenced out on a calendar in advance. We felt at ease with the security of our home, their efforts to minimize noise, keeping us informed at each step, as well as efforts to clean up at the end of each day. The individual workers from Old Castle Design Center were, to the one, responsive, careful, courteous, and thoughtful in getting their work done while we were still living there. Finishing details drug out for several months after crews had moved on to other projects, and seemed to become lower priority, but I’ve never doubted that they would all get done. I trust that Babak will be responsive to us if any issues might develop in the future, and that is a great reassurance.We’re very grateful to Old Castle Design Center. For us, it was the right size firm for our job, and gave us creative planning and quality workmanship, done with financial clarity and complete trustworthiness. We really love the finished result!

Wi
Review №11

Dropped in yesterday as we are planning a master bath and kitchen renovation. What incredibly nice people! They showed us around, clearly expressed real interest in what we were generally thinking and Katya seemed to understand what our goals are instantly. The number and range of material vendors represented are mind boogling. Great first time talking and likely more to come yet.

Bo
Review №12

We renovated our Bathroom with Old castle home design center last year and we were very pleased with their services. They have changed our bathroom layout and made it functional.. With the amazing tile selection, detailed design, unique vanities, free standing tub and full shower system, we are enjoying our master bathroom every day. What a great experience.A month ago we have done our kitchen renovation with them and the result was what we were expecting. They are not limited at all. With more than 12 kitchen cabinet manufacturers, they are able to create any style and look. Their price is very fare but their detailed design and the quality of their cabinet lines made them different with any ordinary kitchen and bathroom showroom.We highly recommend them to all of our friend and relatives.You will enjoy working with the )owner ( Babak ) and his team.Not only they have an certified professional designer in their design firm but also they have an architect who is very knowledgeable and experienced.

Er
Review №13

Babak and his team run a fantastic design firm. My kitchen looks amazing!

Ba
Review №14

I hired Old Castle Home Design Center to do a complete gut renovation of my kitchen and Master bathroom, along with an electrical upgrade in both rooms and moving a gas line in the kitchen. I live in a coop building which can add some additional approval steps. The Old Castle Home Design Center team really does a good job of understanding the client and individual situation. The team was super easy to work with throughout the process, from reviewing the space and putting together design, to setting up all the pieces of the actual renovation process. Their showroom is great – they have full installs to look at and they carry different vendors for cabinets, counter-tops etc. from which you can order. They make it easy to book appointments at the showroom for each next step and they are very good about sticking to the appointment dates and times.For the process, I got a response quickly after I first inquired with Old Castle. They do an initial visit to your home to get an idea of what you want to do, see the space, take measurements. I had sent them an online photobook of inspiration as well to help in the design process. They then put together designs and bring you in to get your feedback and changes and they really listen to what you want. Once the design is done, you move on to picking all the materials needed and a timeline is laid out based on the start date identified. They help you to select the right materials for the design. As part of the price they also manage the information that needs to go to a coop board for approval, the communication with the building as well as setting up the necessary insurance and trade functions.Once the renovation starts, they moved quickly. They show up every day on time like they say they will and they work the full day. My building is very strict about when work can be done, and they followed the rules with no issues. They had all the proper inspections done and had no issues there either which is great. They clean up after themselves and their teams are very polite and nice when they come to your home. They take care of removing everything after demolition and then bring the materials as needed to your location for installation.All in all, I had a great experience with Old castle Home Design Center and am very happy with the renovation. The full team is trustworthy and works very hard for the client. Renovation in Atlanta is a huge undertaking – my advice is to ask all the questions you can think of, listen to their advice and make sure each decision is what is best for you, understand all the pricing and what is included and separate. It is a lot of details to manage but Old castle Home Design Center really makes it as painless as possible and they really want to make sure you are happy with how it is going and happy with the end result. Highly recommend!

La
Review №15

DON’T DO BUSINESS WITH THIS COMPANY! They refused to return my money after they failed to get my cabinets designed in a timely manner. The estimate went up and the customization went down after they received my retainer. They made promises that they didn’t keep. The owner, Babak was unreasonable, unprofessional, and unethical in his treatment of us.

An
Review №16

I had a major remodel of a kitchen and laundry done by Old Castle Home Design Center. I am someone who has had many construction/remodel projects in my lifetime. This was the BEST experience. First, Babak knew my budget and worked with it. Second, it is by far the best remodel I have ever experienced from the experience of dealing with Babak and his employees during construction until the end product. His employees always cleaned up at the end of the day—even during demolition to try to minimize dust. Babak came in and inspected and if there was anything he wasn’t satisfied with, he had it changed. Imagine quality control without even mentioning anything! To say the least, if you are doing any type of construction whether bathroom, kitchen, cabinets for a closet or den, I have no hesitations in recommending Old Castle Home Design Center. He also stands behind his installations. I am now considering a master bath, and I am not going to anyone else but Old Castle.

An
Review №17

We purchased a new apartment in our building after falling in love with the view but quickly realized we needed to renovate an older model kitchen which was walled off from our living room and re-do our master bathroom. We had a general concept of what we wanted so we began speaking to several contractors. Immediately, from our first meeting, we knew Old Castle Home Design Center was the design and renovation firm for us. When you are doing something as intimate and as important as designing and renovating your home, relationship and communication is of the upmost importance. Babak and his team treats you like family. They completely understood what our vision for our home was and began working on a plan for us. Their design team could not have been more helpful in discussing our vision with us and guiding us through the entire process from our first consultation to the end result. Babak and his team were vital to us in helping choose color schemes and materials that perfectly fit into the vision we had for our new home. They took care of ALL the back-end paperwork, we never had to deal with certifications or building permits. The owner made sure the project stayed on track and took care of every single little detail concerning construction. The fact that they have the biggest and the most luxurious showroom made the process even easier for us and was very helpful in influencing some of our design ideas. After discussing plans and choosing materials we were presented with an in-depth walk through of what our future home would look like. We were blown away by the professionalism and detail that went into our presentation. Construction started immediately and was done well within schedule. We could not have been happier with the result. Old Castle Home Design Center was able to work around structural building infrastructure to give us the open kitchen and living room we always wanted. They designed, created, and installed a custom entertainment system for us based on our needs and wants and integrated fully automated entertainment, lights, and shades into one handy unit for us. We now have a home both perfect for entertaining and socializing, as well as raising our young child. Our master bathroom is truly elegant and modern, it feels spa like. We also had Old Castle Home Design Center re-do our floors which came out amazing, surpassing even what we could have imagined. Everything from painting, to lighting, tiling, plumbing, cabinetry; was done perfectly. We were so impressed with the work they did, and the relationship we forged with them that we have hired them to do renovations at another home of ours.Thank you so much.

Do
Review №18

I am an architect, and I work with some of the best in the industry. I have been working with Old Castle Home Design Center for almost a decade now. They always deliver an exquisite project for me and my company, with the highest quality kitchens. They opened their second showroom in Buckhead as the biggest Kitchen and Bath showroom in GA. YOU MUST SEE this place.Its easy to work with Babak and his team, and my clients are always super happy. I can easily recommend them to anybody, from a home owner, architect, interior designer or developer.The material collection is unique. You cannot find their cabinet selection, Tiles, Faucets and accessories anywhere else. If you don’t mind waiting for the most unique and newest material in the kitchen and Bath industry form Italy, Spain, France, Canada and…, this is your place.I talked to Babak about my need to renovate my master bathroom four month ago. He ordered all my tiles (Fiandre) from Italy. My tile arrived in 6 weeks. We have received them 3 weeks sooner than I was expecting. I found out he paid extra to expedite the shipping process without charging me.My husband and I are thrilled with our new bathroom! Babak and his entire team were professional and helpful throughout our project. The daily email communication and pictures from Babak showing the progress was so appreciated. The entire team made the remodel process as smooth as possible helping us with design choices for all aspects of the project including cabinets, fixtures, countertop, paint colors, etc. Babak provided a detailed project timeline for our six-week remodel project, and he stuck to it to complete the project on time. Old Castle Home Design Center is a family-oriented business, and we feel lucky that they were able to do our project. We give them our highest possible recommendation.

Ma
Review №19

Nice 👍

L
Review №20

Had a terrible experience, bad customer service. would never work with them again.

Ja
Review №21

Amazing showroom

No
Review №22

Good

Information
100 Photos
22 Comments
3.9 Rating
  • Address:764 Miami Cir NE SUITE 120, Atlanta, GA 30324, United States
  • Site:https://oldcastledesigner.com/
  • Phone:+1 404-330-8330
Categories
  • Kitchen remodeler
  • Appliance store
  • Bathroom remodeler
  • Bathroom supply store
  • Building design company
  • Cabinet store
  • Flooring store
  • Hardware store
  • Kitchen supply store
  • Tile store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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