Only one person here is useful. Marine veteran who cares, the rest are terrible. No customer service… none. They blocked my wife’s number after we called twice regarding a part that needs replaced while still under warranty. Brand new Yamaha and once it leaves the lot they will forget you existed.
When there is a problem they will not call you back. I have called sever times will not retun phone call go somewhere else.
Id like to thank all the staff at Athens sport cycles for their friendly, and professionalism attitude, especially j.j. Jeffers the salesman who helped with my purchase of 2 SSR 50CC PIT BIKES, and ANDREW for getting them ready, and gassed up for their first start up, that happened without a hitch,♥️ when my nephews are ready for a bigger bike, youre my go to bike dealership. Thank you so much.
Very professional!! Very happy with the service department!
So I ride a KTM 390 Duke (one of KTM’s street bikes) and unfortunately this shop doesn’t have the license to work on the KTM street bikes. However, every time I’ve needed help finding parts for maintenance or repair, ordering parts, or anything like that, they have gone above and beyond to make sure I have the correct parts for the job and even offered to talk me through how to fix the problem! This place has amazing customer service!
Good help. Very knowledgeable
Great service and prices
Very rude sales woman . I Was going to purchase a four wheeler & ended up not buying because of her . She even used foul language. When it takes you mutiple hours to get to the location, you would think they would be friendly.
Very good service. They were more helpful than the closest dealer of my bike. When I had a broken kickstand bolt. They didnt have the exact part, but were able to get me going again. Hats off to your high class way of doing business. Thanks guys
Phenomenal service and multiple selections to choose from with what you need being found highly recommend if you need parts for your motorcycle to go here
Awesome shop, and great staff always love stopping in!!
Good people and advice if you need help
Always great service
Great shop. Great salesmanship. Friendly faces. Fair deals. Ive purchased 1 Harley Davidson motorcycle and plan on purchasing 2 more very soon. Always get fair deals from Anthony.
Amazing staff very friendly and happy to help
I have purchased several new Harleys through the years from Anthony and Bill and have nothing but praise for the entire process and the whole team. I plan to purchase another new Harley from this great dealership in 2016. I have referred others to buy their bikes and accessories from these good people. They work hard to please and have always treated me with respect. Thanks Athens Sport Cycles!
Not very pleased with the service I was givin. Took my rims to get new tires and them balanced to still not be done almost 14 business days later. To add the cherry on top pick up the rear rim yesterday, throw it on the bike and it is the exact same as when I took it in !!!! Spokes were never touched... Will be taking anything else to a small shop that will get it done and do it right !
Ive had my motorcycle serviced here and Eli and Rusty are great to work with. Fair pricing, the job is done right and on time, what else can you ask for? A family member just bought a new motorcycle from Chad and hes a professional that is easy to work a deal with. Good no-BS pricing, no games, a straight shooter which is exactly what you want. All of the employees here Ive spoken with have been straight forward and treated us well.
There isnt any place that comes close to being as good as Athens Sports Cycle. Totally love shopping here. Prices are awesome as well...
Charlie, Jareb and Trish got me in with a shredded rear tire at the end of the day on Saturday. In spite of scrambling to get me back on the road, they were cheerful, friendly and helpful. This dealership has great staff with fantastic customer service. THANKS A MILLION!!!!
Great service department, quickly diagnosed the problem and had me back me back on the road in no time. Would definitely recommend them, funny one of their staff described the business as a dysfunctional family. She was obvioulsy being sarcastic but whatever their secret sauce is their doing it right! If you need some work done on your scooter get it in they will get it fixed quick and heres the best part without banking the bank!
J.j. was awesome! Very knowledgeable at his job and set me up with a great deal. No doubt all my future business in bikes will be at Athens Sport Cycles.The way a business should be ran. Great job from everyone!
Had my side by side in for service they were bearing under the warranty were friendly and did good work. So as far as their service department theyre really good
The guy I talked to on the phone was beyond helpful and nice I got there order my parts and everything and the guy I was talking to just had this indifferent attitude like it was whatever in the middle of the day if it was the end of the day I would understand but other than that everything was great in my opinion
I went in to purchase a new helmet, as I stood by the helmets fro about ten minuets looking at the selection I walked around the corner looking for help since no one had been by to ask if I needed help. As soon as I walked up to the desk to ask for assistance everyone working the desk walked back to the officer area (there were about 5 people working, and my fiancé and I were the only people shopping) I left with no helmet and went straight to Logan to find a shop
Excellent service today, thanks Trish and the Athens Harley group for taking care of us today great job !
Friendly cordial people. They worked extensively with my brother and his insurance company whose bike was rear-ended. I Highly recommend them.
Gotta love this place
Great prices,extremely knowledgeable & very friendly. I couldnt ask for a better service manager.
Always have what we need
Great cycle shop . J J fine young man. Very helpful. I bought a 900 Vulcan classic
Fixed me right up on the spot. Friendly staff and good prices
I got a flat tire along side of highway on day 1 of a 7 day bike trip. Athens Sport Cycles didnt handle Hondas so they couldnt repair my bike. They however loaded it in an inclosed trailer and drove it to a Honda dealer an hour away. Now that is old fashioned service.
Wonderful place, and very friendly people,
If you want a new or used bike go see JJ Jeffers you wont regret buying a bike or sxs from him.
Although had some manufacturer issues with the side by side I purchased, JJ in Sales was top notch and showed a level of customer service you just dont get too often these days.
It was awesome they were very informative and very professional would definitely recommend all my friends to them
Just buying parts but these guys are very helpful
Beautiful bikes, great customer service.
Great service reception and good shop fees.
Great and friendly place to deal or just stop by
Great selection of bikes lots to look at and knowledgeable people to help
I have always had good service whenever I go in. They guys are knowledgeable.
Great bunch of workers. Very helpful.
The first time they had my bike for a month and a half only to make the problem worse by somehow getting a rubber washer stuck inside a cylinder and destroying half the engine! They fixed the problem THEY caused and didnt even fix the problem I originally brought it in for. This time I dropped my bike off 2 weeks ago to have a code read, the code was C00 on a suzuki which means no problem. They kept it for 2 weeks without ever calling to explain anything. I will never bring my motorcycle back here.
Ive dealt (and still do) with both the Harley and the Metric side of the business, and both are fine. On the H-D side, Ive had two major repairs of my Electra Glide (purchased used elsewhere) and both times the job was ready when promised, cost what they said it would, and was done right--problem was gone, confirming their diagnosis. They have a pretty full H-D showroom floor, too, with bikes, gizmos, official H-D stuff, and lots of clothes (which I never buy because of the prices H-D expects). On the Metric side, I purchased both a Yamaha and a Honda, and since neither one ever had any mech issues, never needed the shop other than for tires. They discounted me the parts and the shop rate was fair. The sales people in both sides are fine, and the counter guys not only dont talk down to you, they are genuinely friendly. Im glad Ive got ASC here in the town I live in--good place and I recommend it.
Great service and friendly people, and if you need something special they try there best to order it for you. Dennis.
Terrible service. I had my forks resealed and they decided to throw in a stuck throttle cable, dirt in my gas tank, and loose ECU connections for free. Turns out the latter 3 arent actually good things. Their factory trained race tech is the sorriest excuse for a race tech Ive ever seen.Avoid at all costs unless you have no other option.
Iam local to this shop very good you can order any thing you need and will be their less than a week
Ive bought over 12 new Harley-Davidsons thru the years always a good experience. Service Department is ran by the most phenomenal lady who is best person for the job. They have great mechanics on hand also a dyno machine inhouse. Great parts department and carry alot of bolt on accessories and lots of apparel. So if ya want HD or a play toy stop an see the crew.
Awesome shop, friendly staff!
Great Deals and Great Items!
Its where I bought my road king what else can I say 👍
Great service
Great place, Super employees.
U can get the things you need but the employees can have piss poor personalitys at times. Seems as if you havent bought a brand new bike from them then your business is unnecessary
Bought a beautiful bike!
Bought two units will buy more on the future
On our road trip, I needed a front tire and my buddy needed bulbs for his headlight. The guys took us first thing in the morning and we where on our way in an hour.
High prices I paid for exaust pipes that they lost due to parts persons incompetents would not refunded money And mechanic on Harley side are snooty one anyway is..
Nice place
These people actually care.
Good service
Enjoyed the visit
Great service
Staff is wonderful!
Good place
Great service
Awesome place