These guys are where I will forever go. I’m so grateful for them. I was a motor transportation operator for the USMC. I highly recommend this team. Polite, efficient, proficient, professional, high quality work
Its rare to find honesty, professional work, and direct communication in the car repair world. Without a doubt Mincuccis embodies all of these traits. This is my second time using the shop, and the entire process from dropping the car off, understanding what needed to be fixed, and finally picking up was absolutely smooth. I cant say recommend this place enough, John is a breath of fresh air in this muddled world of car repair places.
John is amazing!! I had my bumper replaced twice over the past few months and he did everything to take care of me. I highly recommend bringing your car here for repair.
After someone side-swiped my car and left a big scratches on the side of my car, I did not know the best place to have it fixed. After looking at some of the reviews here, I thought of giving them a try. This is by far the best customer service I have seen by any business. John was very courteous when I showed me the car. While I was walking out another person walking in told me that I was in good hands here. That gave me some confidence. Within a week my car was as good as new. It was not only fixed but also skip and span. He worked out everything with the insurance adjuster and did not overcharge. I agree with all the other reviews out here. They are truly the BEST.
John is one of the best and honest people I have met. I would refer anyone in a heart beat. My suv was returned on time and they went above and beyond with the work. Even cleaned my car inside out.
I recently had my jeep repaired by these wonderful people. John promised my car would be ready by Friday as I was going on vacation. True to his word my car was ready. He worked with the adjuster to get the estimate changed and I have never been more pleased . This is the third time that I have used their services and I will never use anyone else. They are caring and extremely professional. Not to mention that my vehicle was detailed and cleaned to perfection. THEY ARE THE BEST IN all of METROWEST for sure.
Look no further. This is the place for repairs. Excellent work, beyond expectations. Honest, kind, and courteous. Like you, I shopped around. If I ever need body work done again, there is where my my vehicle will be going.
We are so thankful to Minucci Auto Body for taking time, on an extremely busy day for them, to give us an estimate for some body work for a car we had just purchased. We were under a time constraint in order to file some paperwork to return the vehicle to its previous owner. Minucci provided us with a fair written estimate in a timely manner, even though it most certainly threw a curve ball into their day. Great customer service!
Best auto body shop in this area.The tailgate of my SUV was not aligning correctly. It needed to be adjusted before I took the car to the dealership and have them re-calibrate the cameras. John did an exquisite job. I got my car the very next day. He also did not charge me. He asked me to pay him only if the dealer was able to re-calibrate the cameras successfully. When I went back to pay him, he charged by $10 less than the original quotation.They are simply the best in this area. Their work is great, on-time and best of all they dont overcharge.
They do an amazing job. Theyre pleasant and professional. The service and communication is excellent +++++. My car looks great and they even cleaned the inside! They are wonderful to deal with. You cannot find a better place to have your auto body repairs done.
I fixed my car at Minucci recently, a couple of weeks ago.They did superb job. Car looks like new. They fixed it in very short time.John organized rental car for me from Enterprise and did all negotiation with insurance company. He called me a few days before car was ready to schedule pick up. Everything was ready by that time . Not only excellent job was done to my car, but also they are very nice, honest, responsible and exact people.I can recommend Minucci Auto Body shop to everyone.Thanks a lot for doing wonderful job
Very professional work at reasonable prices. Where possible, John tries to get second-hand parts to keep prices down and the final cost is always very close to the original quote. Great local business.
If you need your car repaired due to an accident, this is where you want to go in the metrowest area, John is honest, detailed and extremely helpful through this mostly difficult process, we just got our car back today, it looks as new as the day we bought it, inside and out, amazing service all around!!
My go to body shop! My family and I have utilized their services for years now and have never had a complaint! John has always been reliable, terrific great advice, and takes great care of us! Give him a visit and you wont be disappointed! 🤗
Really helpful people. After reading all the good reviews about them here I went to them for a very minute dent which I got when someone hit my parked car. The guy there cleaned the dented part and showed that it was not something that needed repair. Didnt charge. Fairly and correctly diagnosed the thing. If my car has any issue in future, these are the people I will be going back to. They have won a customer for life just with their politeness, helpfulness and sincerity.
I had a great experience working with John Minucci on my auto repairs. I had been in an accident and Minucci’s gave me good explanations of the damage and repairs needed and worked efficiently with my insurance company to get things done. The work was completed in the time they estimated and the car came out looking great. I highly recommend this place!
Very knowledgeable and friendly, recomend to anyone, Thank you John
A second generation family run business - you will never find better customer service. I have been affiliated with this family for over 40 years, working there thru high school and college. Now this business is providing a lifetime of service to 3 generations of my family. I once sent my boss -a director at a company I worked at - here for service on her car. The team was so helpful, as she was a little intimidated being at a body shop, that when she was done negotiating her repair - the owner gave her a ride home so she would not have to burden friends and family with the task ( a 10 mile one way drive). Not that is customer service!Send your friends and family for any auto body needs. Please be patient with the occasional delays to get in line for service. In order to maintain the high level of service, and service many of their lifetime customers, there may be a slight delay in getting your car in for service.As a reminder (and a little industry insider secret), if you have your car towed directly to the shop after an accident, your insurance company will assist you in getting into the queue for service. (They are a recommended shop with most (if not all) larger auto insurance providers in Massachusetts).RAV
Recently i had a damage to rear and side of my car, they did some wonderful job and now my car looks brand new... even they charge very reasonable for the work they put on it... they did some extra work for free... overall im full satisfied and recommend this place for everyone.
I took my 2011 Saab into Minucci with some concern for available parts in the market. John was awesome and over delivered. The car was returned in perfect !!!
I highly recommend Minucci Auto Body. They provide exceptional service and high quality work. The repairs to my vehicle required service from Minucci and a local dealer. There were challneges in repairing the sensors at the dealership which took longer to fix than expected. John kept me in the loop, made sure I wasnt without transportation and held the dealer accountable to getting my vehicle fixed properly. Its been a long time since Ive experienced such great service and it is greatly appreciated. This is how loyalty is built! Thank you John!
I just did two bumper replacement with them. John is very professional and pleasant to work with. Not only they put in new bumper and a headlight, they cleaned the car inside out. They provide detailed and accurate item by item quote for you.They surprised me by delivering beyond and above my expectation with my second car bumper replacement job. There is a dent in the front fender that is not part of the repair quote. When we put in the new bumper, the car does not look right with the dent. So we took car of it, free of charge. Wow!
Customer service was beyond excellent. Very professional and helpful.Ask for John!
The body job was superbly done. I cannot rate this shop highly enough. My car looks brand new!
Best auto body shop by far.