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Wheel City Motors
200 Smokey Park Hwy, Asheville, NC 28806, United States
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Wheel City Motors
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Ta
Review №1

I drove 4 hours to purchase my car, and it was totally worth it. Ive bought a lot of cars and this was probably the best car buying experience Ive had. Adam answered all questions I had, and the car was even better than I had hoped. Very responsive even after the sale, and the paperwork arrived exactly when they said it would. I would not hesitate to buy from them again!

Pa
Review №2

Its a shame such a nice car ended up at this dealership through a consignment Refused to allow a test drive of the car. Questioned who was paying for the car stating your parents can test drive it... which would have been great execpt I would be the one buying the car not my parents.. man I spoke to was very rude on top of that. I honestly feel bad for the owner of that car... They will never sell it at a dealership like this...

Be
Review №3

Go with Adam at wheel city motors if you are looking for a nice preowned truck. Wont beat around the bush and is strait forward with you on pricing. Seems a little cocky but has a real pretty mouth that makes up for it. Don’t hesitate to ask for Adam when you arrive at the dealership. He will work to find you the exact vehicle you want.

Ch
Review №4

PURCHASED A DURAMAX FROM THEM BACK IN DECEMBER. DEALERSHIP WAS EASY TO WORK WITH, AND REASONABLE. I HAD SOME ISSUES WITH THE HEADLIGHT AFTER I BOUGHT THE TRUCK, AND THEY DID NOT HESITATE TO FIX IT AT THEIR SHOP FOR NO CHARGE. I HIGHLY RECOMMEND BUYING FROM THEM.

Pa
Review №5

I have been trading and dealing at Wheel City Motors for many years! They are great people to work with!

jo
Review №6

Friendly staff and very knowledgeable!

Ev
Review №7

These guys are not only professional, they’re extremely genuine and personable. Flew out from California to buy a 2019 Tacoma truck because it was that good of a deal. I couldn’t be happier with the experience. Chris whom I made the deal with over the phone picked me up from the airport and had everything ready to go when we got back so I could hit the road. There were a few more unknowns than a normal car purchase because of the fact that I purchased a vehicle out of state. Even after I got the truck home these guys were extremely responsive and answered all my questions right away. The truck I bought had 675 miles on it and came from a nearby Toyota dealership. For some reason it did not have floor mats. Before I left wheel city motors to head for California Chris let me know he’d contact Toyota and get the mats delivered to my home. They were on my doorstep within a week. If you want a true car buying experience these guys are the answer. Not one thing negative to say about them. Thank you Chris and thank you wheel city motors it was a pleasure doing business with you.

Bo
Review №8

As a female looking for a sports car, its rare to be treated with respect and as an equal from the first impression. Wheel City Motors did just that. Chris was super easy to deal with, worked with text messages, and made the paperwork as painless as possible. Dewayne took time on a Saturday morning to show the car and let me drive it. They were flexible and let me come to the warehouse to see the cold start then let me drive it on all road types so that I could get a real impression of the car. The entire time I felt comfortable; they were nice and easy-going, not pushy at all. It was a perfect car buying experience and they gave me a great price. Thanks to them, I now have my dream car!

Ro
Review №9

Purchased a 2013 C6 Z06 Corvette 60th anni edition with the Z07 package. The car was perfect - impeccable condition, exactly as advertised. I dealt directly with the owner Dewayne and one of his guys Adam. They helped make this out of state purchase go flawlessly with all paperwork overnighted along with return packaging included. There is no “salesman” feel at all with this transaction - just interacting with solid down to earth guys. Highly suggest doing business with them and trusting them to deliver your ultimate satisfaction.Thanks gents,Rob D

by
Review №10

Adam was very friendly and helpful!!

Sk
Review №11

We had a great experience here & would absolutely recommend them to anyone. Love our new truck! Thanks to the guys at Wheel City for making the car buying process as easy & as quick as possible. I appreciate how to the point they are here. A+++

An
Review №12

We purchased our passenger van via online. Chris did such an amazing job with the virtual tour of the vehicle, we decided to fly up to complete the purchase. Highly recommend Wheel City Motors.

Ja
Review №13

Hands down, best car buying experience I’ve ever had . Chris nadeau went above and beyond to Make it pleasant, quick and easy. I’m more then satisfied and all I can say is thanks . I’m from out of state and he was able to make it happen and get my car shipped right away . Anyone looking to buy, check them out first! Super upfront, knowledgeable and happy to help. Thanks again to everyone involved . Loving this 92 diesel landcruiser !!

Am
Review №14

Purchased a Ram 2500 and a Ford Focus for my family from Adam at Wheel City. Both were exceptional deals and the team at Wheel City went out of their way to look for the exact car we wanted. During our visits we worked with Adam, Chris and Dewayne. Everyone is friendly and professional. Their financing was better than we were able to get from our bank and the process was easy. We bought the Ford Focus last year and were very pleased with our purchase so this year when my husband wanted a new truck we went back and bought a Ram 2500. He had seen them on the lot last year and Wheel City was able to find one for him with his exact specifications. We highly recommend Wheel City Motors!

Ca
Review №15

Nothing but good things to say about these guys. I found a great truck here for my son. They followed through on all their promises. A very easy transaction with no pressure. Thanks Guys!

Li
Review №16

My husband and I just purchased a car here. I couldn’t be happier. It was a nice break from the pressured energy of a dealership. We took it for a test drive through the Biltmore Lake area, which was a pleasant location to get a feel for the car. James helped us with our purchase, he was very calm, which I appreciate. He answered my questions directly, thoroughly, and politely. The whole transaction went carefully, but very easy: perfect. I feel like we got a very good deal, both on the purchase and the trade in. I highly recommend it!

Ro
Review №17

Outstanding dealer. I purchased a 2014 Corolla at a great deal. Due to distance from my home I never got to test drive or see anything other than photos. Once I made the decision to proceed. They delivered the car with a full tank of gas at no charge. It was exactly as described, and in great condition. First rate company! Highly recommended!!

pa
Review №18

James was great! He let us test drive several trucks and was really patient while we talked about our options. He then advised us on a truck that just came in and we loved it! Its a great truck and a fair price. James worked late on the paperwork to make sure we were able to get the truck we wanted. It was the least painful car buying experience Ive ever had. If you are looking for a great used vehicle and want an honest experience with people who know what theyre talking about, come to this place. Ask for James. You wont be disappointed.

Bl
Review №19

I habitually trade, buy, and sell cars. Having purchased more vehicles than I can recall, I must say without equivocation or doubt, that this was the best experience Ive had purchasing a car. Their lot is well organized, clean, and easy to get in and out. Ill drive through regularly to check out what theyve got on hand, even stopping by after hours. It seems as though they are quite picky with the quality level of the vehicles they offer. The process of buying was simply effortless and without any pressure tactics or trial closing bs. I work for a company that holds themselves to an incredibly high standard of customer service. Constantly producing the best customer experience is what were most focused on. My hyper sensitivity to customer treatment and perceived experience is what makes me confident in referring anyone to Wheel City Motors. Ill be spending as much time and money there as possible. Thanks to Dewayne and Greg and the entire team. Looking forward to the next one.

Ch
Review №20

Outstanding.They have great customer service and great attitudes.They have nice, clean and up-to-date vehicles.I bought a 2014 BMW for a good price and didnt even bother to haggle as it was already a good deal.I strongly recommend anyone who is looking for a good quality used vehicle to come here first. You will not regret it.

Da
Review №21

Found a great price on the car I was seeking at Wheel City Motors. Worked with James who was professional and easy to get along with. I came in from out of state and Wheel City Motors gave me the opportunity to place the car on hold (for a reasonable fee) while I arranged an inspection with a local dealer. The purchase process was simple and fast. The cars on the lot were all clean, as were the offices. The staff were all courteous. Loving my new car and am happy to have worked with a quality team. Highly recommend.

Je
Review №22

Purchased a Range Rover a few days ago...James and staff were great to work with. Traveled from Maryland to get it.The Range was in excellent condition and was exactly as advertised.

Sa
Review №23

Awesome employees and selection. Great selection of vehicles for all price ranges. Highly recommend.

Da
Review №24

Most positive experience I have had in years purchasing a car. Mike gave a perfect description of the condition of the car over the telephone. No disappointments here. It was exactly like he described. Well worth the 1 1/2 hour drive. I have had many bad experiences prior to this. I will highly recommend Mike and Wheel City Motors. Mike is kind and helpful. No high pressure sales tactics here.There is no doubt that I will purchase my next car from them. They have earned my business.I purchased a 2007 Subaru Outback.Thank,Mark Strong

Ca
Review №25

Awesome place, awesome people. Talked to just about everyone there throughout the process of buying my truck and they all were extremely nice and helpful! Chris jumped through hoops finding the truck that I wanted in my price range and when it arrived the actual buying/signing process was quick, easy, and straight forward! I would recommend these guys to anyone with no hesitation!!

Th
Review №26

Great experience at wheel city motors. Great service and made selling/ buying easy and enjoyable. Couldn’t be happier with the customer service and how smoothly everything went. I’d definitely recommend them!

Se
Review №27

Chris and Dewayne were a pleasure to work with! They were always available when we had questions. The vehicle was everything we hoped for, at a price we were comfortable with. Thanks Wheel City Motors!

Ca
Review №28

Great place to purchase a vehicle! Awesome customer service! Made the whole car buying experience smooth. They even had the c as r sitting out front ready and waiting to be driven home when I got there to pick it up! Will definitely recommend to others.

Sh
Review №29

We had a great experience here with a VERY knowledgeable and helpful salesman, ADAM. We had gone to several places encountering salespeople who were not familiar with the vehicles they had for sale. It was so nice when we met Adam who actually knew the answers. He knows his stuff!! They have a nice selection too. Highly recommended from very picky shoppers!

Mi
Review №30

Bought a new truck from them. The staff was very professional and polite to both me and my toddler. The buying process was smooth and they went above and beyond to ensure my complete satisfaction!

Ch
Review №31

Wheel City Motors has a great selection of nice vehicles. The awesome group of knowledgeable employees went out of their way to make my buying experience as smooth and pleasant as possible. They even helped me hook the vehicle I drove down to a tow dolly I rented to tow it back home. It was well worth the 3.5+ hour drive; and I would drive that far again to deal with them. Wheel City Motors is highly recommended...before you buy give them a try!

hu
Review №32

Bought my 2014 Rocky Ridge Chevy here. Good people and very helpful for my first purchase. Ive had the truck 4 months now and I love it. You guys are awesome i tell people to check out your inventory if they are looking for a new vehicle.

Bi
Review №33

Staff were professional and accomodating, allowing us to really take our time with the vehicle we were interested in. I found the exact vehicle I wanted, and it was in great condition and priced fairly upfront. They were not high pressure, and once we decided to purchase the entire process was smooth and quick from start to finish.

ch
Review №34

James was great to work with and made the deal very easyon my end...Im 1 state away and work swing shift. So his ability to respond openly and honestly made it very easy to buy from them.

Ar
Review №35

Very reputable and reliable dealer. I didnt get a chance to work with the other sales people, but ask for Adam. He will work with you and does an excellent job. Thank you Adam and to the Wheelcity Motor team for working with me.

Ke
Review №36

Skip is 🔥🤙🏼

Ch
Review №37

Awesome place to buy a vehicle very good people to deal with. I have bought from them for 15 years. Thanks guys keep up the good work i am looking forward to my next truck from yall

Ra
Review №38

We were traveling from Myrtle Beach to Nashville. Blew a tire on our tow dolly. We were staying at the Asheville KOA. It was 4:55 and I went over to the Goodyear which was right around the corner, they closed at 5:30, went in and the guy behind the desk said that there was no one around to repair a tire. He said that he could do it but didn’t want to leave his desk. He told me to go to the T/A center. The guy in there was a total idiot and gave me a valve stem and wanted me to change it myself. I then went into town and found Wheels City Motors. I explained my problem and he grabbed my tire and was back in about 10 minutes. When I asked him what I owed him, he just smiled and said not to worry about it and have a safe trip. That was appreciated more than you could imagine. This Canadian couldn’t say enough about them and would recommend them to anyone if I lived there. Thanks again!!!

Ry
Review №39

Drove 6 hours to purchase a vehicle. Worked out all numbers on my trade and the car I was purchasing before I ever got there. All question where answered fast. When I arrived car was right up front and ready to go. Owner is the most personable person I have met. Will be back for next vehicle!

Ma
Review №40

This place has lots of great cars that come straight from local dealers and have not been to auction before. This isnt the type of dealer who spray paints the frame under the fender well either. The place is always busy, but the great price was well worth the wait. Mike got me in and out the door within thirty minutes when I was ready to pick up my Subaru. I highly recommend this dealer for cleanliness of facility, quality of cars, and willingness to work with my budget.

Sa
Review №41

We had a great experience with Mike Wheatley and coworkers at Wheel City Motors. They made the car buying process quick and painless. They answered emails and inquiries promptly. I would highly recommend them to anyone in search of high quality, used vehicles. Thank you guys!

La
Review №42

Good to do business with. I traveled 2 hours to Asheville to purchase an Expedition. Great price, great people. James was very professional. Next vehicle I buy, Ill start here.

Cr
Review №43

Major props to Chris and the guys at Wheel City. Super stoked to have my new ride. Yes. I am beyond excited to be driving a 13 year old 4Runner. So clean and pristine. Mileage? Whatever, actually pretty decent for a Toyota. Great lot, great service. If you are looking for a used vehicle in Asheville, go check them out or give them a call!

Je
Review №44

My husband and I drove from Spartanburg SC to purchase a 2011 Chevy Silverado 1500. We worked with Chris and he did a fantastic job. All of the staff are really friendly and great to work with. We had such a positive experience and we will definitely consider buying from them again.

Tr
Review №45

Awesome experience. Everything was as stated online and over the phone. No pressure what so ever. Would definitely buy from again. Thank you Chris.

Ch
Review №46

A+ all the way around! Quality used vehicles at a great price and exceptional customer service. Professional sales staff taking all aspects of your needs into consideration.

Co
Review №47

I appreciated the no-pressure approach. When I did decide to purchase my vehicle, they were accommodating and efficient. I enjoyed my experience with Chris and Mike. They were helpful and professional.

Ed
Review №48

This dealership was an absolute pleasure to deal with. They did everything they possibly could to make sure I was a happy customer. I drove 6 hours to pick up a 2007 Lifted Tahoe LT. It was the lowest priced 4x4 Tahoe in a 300 mile radius. When I got there I mentioned how the car needed a brake job and tires......guess what......WITHIN HOURS they installed brand new rotors and brake pads front and rear and put a sweet set of All Terrain tires on it! It rode like a champ and I bought it for less than the agreed upon price over the phone. These people are the bomb and I would recommend them to everyone I know without a bit of hesitation! High fives to everyone who works there!!! Ill definitely be back!

He
Review №49

I have purchased probably 5 vehicles from Wheel City and have never been disappointed! They always have a great selection of vehicles and are always knowledgeable and friendly! Theyll always have my business.

Ka
Review №50

I recently purchased a 2003 Dodge Ram and absolutely fell in love. All of the dealers were professional and considerate. Mike did everything he could to get rid of negative equity and put me in the truck I wanted. I had been trying to get rid of my car for 2 years and everywhere I went shot me down. I would highly recommend Wheel City Motors to anyone wanting to buy a car!

Da
Review №51

Happily bought a RAM 3500 SRW about a year ago. Last week I started hearing bad noise. Found an after market exhaust hangar in the middle had rusted through (it was a hollow tube not solid like normal hangars). The rear one had pop out of its support and was held up by bailing wire which had broken. It cost $68 to have real hangars installed. Seems like thier inspection should have at least identified the bailing wire as a problem needing to be fixed before selling the truck.Update: After seeing my review the Wheel City Motors manager contacted my and arranged to reimburse me for the $68, no questions, no receipt needed. When had that ever happened before?I would deal with them again without hesitation.

Je
Review №52

They gave us a great deal on the 2011 Nissan Rogue SV AWD we purchased from them. The mileage was low and into was in good working order. We never once felt pressured about anything including using their financing over our our own credit Union to finance through. The guys that run the place are very friendly and act like they genuinely want to help you find a vehicle. They told us repeatedly how much they dont like to use tactics like DOC Fees to jack up the final out the door price. Our credit union required a visual inspection of the vehicle before financing and its about a 45 min. drive from the dealership. When we got back from the trip to the credit Union I informed them there was a brake light bulb out and the nitrogen filled tires were low. While we were finishing the paperwork, they ran it out to a local station to get those two items fixed. When we got back in the car when we were ready to go we were happy to see they had given us a half tank of gas which is a huge favor in the used car game. All in all it was a pleasant car buying experience. I hope I can give them my business in the future.

Ca
Review №53

Very nice people! And so far the vehicle is nice!

Mr
Review №54

I went there to look at all wheel drive cars. I wanted to test drive a Subaru STI. The sales person told me I had to make an offer on the car BEFORE he would let me test drive the car. (I am 50 years old- and have probably bought 50+ cars in my life). Sorry- no thanks. Went to Prestige and bought a new WRX.

CM
Review №55

I have purchased three vehicles from these guys and will never go anywhere else to buy one again. Not only do they sell only top notch quality vehicles, they also insure that any vehicle they get doesnt leave their lot unless it is up to their standards. They have been nothing short of an absolute pleasure to deal with. You know you are shopping in the right place if they always remember your name, the car/cars you purchased and where you live, not to mention when you are there the owner remembers you and gives you a hug! Its like buying a car from family. I just purchased a 4Runner from them yesterday and didnt even need to look at the car fax, because I know I will not run into a single issue, and when and if I have, they have taken care of it for me at no cost. If you want to take the stress out of buying a used car, buy from Wheel City Motors. Hands down the best in town!

Br
Review №56

Best group of guys i have ever traded with they have always went above and beyond on every vehicle that me and my wife have purchased from them. Thank you Mike Wheatley for the best deals in town

Jo
Review №57

My wife and I recently purchased a truck from the dealership and were very happy with the experience. We would most certainly consider buying from them again.

ro
Review №58

Great buying experience. Love my car. Thanks Adam for all your help.

To
Review №59

Always a cool selection of great vehicles. Easy to work with. Highly recommend?

B
Review №60

Highly recommend this place! A+++

Mi
Review №61

Super easy transaction, good pricing, good quality inventory. Buying a car is never something I enjoy but these guys made it a positive experience.

Ku
Review №62

Great service and good people who are willing to do what it takes to make sure you have a great experience! I would strongly recommend them and I will be using them for my next pre-owned vehicle purchase. Thank you for all your help!

Em
Review №63

Chris N. is super helpful, friendly and awesome! This place is great for all your car needs!

Re
Review №64

My wife and I had been looking for a Subaru Crosstrek for months. Everytime we would search the internet for this car the price would be outrageous,wrong color but mostly to many miles.One day my wife told me to look at Wheel City Motors on the web.Sure enough they had the car we had been looking for. A 2014 Subaru Crosstrek one owner, right color, low mileage and priced lower than any car this type we looked at.I made the call and spoke with Adam a very professional man .he didnt try to push anything on me about the car like alot of salesmen do.He told me that he would hold the car until we could look it over.We got to look at the car that day and everything was just like Adam had told me over the phone.After the test drive he told us that we could take it to my personal mechanic and body shop and have it checked which was 75 miles away.he even had the car rechecked for us.It all checked out great.Sorry about the short story, but i just want to tell people that Wheel City Motors is all thumbs up in my book.Just want to say thanks Adam for being patient with us because we had alot of questions .Great place to buy a vehicle. May God Bless you all. AFA Jeff & Rena Dellinger

Jo
Review №65

Took a flight in from New York to Purchased a truck price was fair! Was Promised a wheel key still waiting and the key to my spare tire that wasn’t there! And the second key to the truck! Got home and have a puddle of break fluid in my driveway, the seal on the caliper was blown out then was told it had a 10” lift on the truck its a 6” lift with 2” extension on shocks and spring witch only come to 8” all pieced together very dangerous at that height wheels don’t count to a lift height . Best part was I found this all out when the rear U bolts that holds the rear axel were loose and there was only 3 U bolts holding the rear of a 7000lbs truck! Thank god I didn’t loose the block it would have been bad! But Rushed me out the door that I just flew 5 hours in from NY and made sure they told me it’s as is as I’m signing There no warranty! cast me $7,000 on top of it all to fix the mess.... but tried to get me to leave a google review wile I was there.... Be Aware, Dont Rush, Not Bad guts just car salesmen promise you the world but just looking to make the sale!

Je
Review №66

Great personality, great place. I was told Truck had no leak, they would replace back rear window motor. 4 weeks passed I was supposed to call manager at shop, i have called and Im tierd of waiting. Had to fix it myself. Also never got the promised second key I was supposed to recieve. I will say I regret giving my bussines to them.

J
Review №67

Their prices are INSANE. Why do people buy vehicles from them when you can buy NEW from a dealer for the same or even cheaper. What am I missing here?

mi
Review №68

Great guys... Very knowledgeable.

Ja
Review №69

Traded for a 2016 Ford F-150 and it started makin a loud racket bout 2 days after we signed for it that being said I contacted Adam about the noise and they had it fixed the next week not because of their schedule but mine they found out what it was and fixed it with no cost to me they also gave me more then they should have for my trade and dropped the price on the truck in order for me to get will definitely recommend and do with business with these guys again

Th
Review №70

Over priced vehicles, in my opinion. Selection is good depending upon what your looking for.

Ch
Review №71

Great staff! Great prices! Great place!

Ry
Review №72

If youre going to run a small business, you could at least pretend to care. Stood there while the only guy there ignored us while talking to some guy about a Corvette (hire help, perhaps?). Finally he decided to acknowledge us. We looked at 3 different cars... 2 of them wouldnt start, so Id say you have a 30 percent chance of not buying a beater. Those arent good enough odds for us. Left and went directly across the street to Skyland. Ahh, professionalism...refreshing!

Ma
Review №73

Customer service? Nope. Friendly? Nope. Knowledge about the models that they have on the lot? Nope. I spoke with both Chris and James about a particular vehicle on this lot, and within 2 minutes of talking to them, I could immediately tell that they had no idea about the options that are available on this vehicle, which options this one may have, what that option does, doesnt do, etc. When I asked them about it, they both got argumentative and confrontational. Avoid this place.

Ju
Review №74

Dwayne is always great to deal with

ca
Review №75

Great dealership and people

Sa
Review №76

Drove an hour to look at a Suv, loved the car but was leaking fluid. The guy was very nice and said he would have to put it in the shop on monday. Called him three times about the progress and that we would like to come back for the car. He never returned my call. The Suv is still online for sale.

Ch
Review №77

Great guys to work with. They made it easy.

Da
Review №78

Nice kind helpful service

Jo
Review №79

I cant say enough good about these folks. I guess thats why we keep going back! Over the years I can name Infinity to Acura to Nissan to Ford, now to our 2015 GMC. Best of all armed it with new Nittos and a leveling kit at their Wheeland tire store! Mike, Dewayne, and Jeff are all top notch. Great values and gaurenteed high resale. Thats what you get here!

An
Review №80

Purchased car all the guys were great.

Lo
Review №81

They raise the price after they made an deal on a vehicle and they have a $399 documentation fee not good business beware

Ma
Review №82

Very pleasant to deal with.

Co
Review №83

Great place. Theyre doing it right

No
Review №84

Great people very helpful

ho
Review №85

Great guys and nice vehicles.

Te
Review №86

We have purchased 4 automobiles here and will be customers forever

Br
Review №87

They are the best! Deals and Service!

De
Review №88

OUTRAGEOUS ON THEIR PRICES and I do mean OUTRAGEOUS!!!!! This place obviously thinks they crap golden turds.

Ri
Review №89

Chris was great to work with !

Th
Review №90

Great car, good price.

Ja
Review №91

Scammers

Wi
Review №92

Helluva selection

Am
Review №93

Chris is the best!!

Al
Review №94

Good

St
Review №95

Bought a truck

Information
22 Photos
95 Comments
4.4 Rating
  • Address:200 Smokey Park Hwy, Asheville, NC 28806, United States
  • Site:http://wheelcitymotorsnc.com/
  • Phone:+1 828-665-2442
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–2PM
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