Best dealer I’ve ever been to. Never felt pressured or like they was doing anything I wouldn’t like. They was honest and up front and beat several other dealers prices by thousands.I worked with Adam and Gage and they was the best. WillBuy my next truck here for sure.

From buying/leasing to servicing a vehicle Fields of Asheville has the best customer service. I will never go to another dealership because everyone on the sales team makes you feel like family and doesn’t pressure you into a purchase you don’t want to make. Both Adam and Casey have been tremendously helpful. They take their time to ensure you get what you want and need for the price range you can work with. I am on my second vehicle from Fields (recently upgraded) and every time I stop by, it doesn’t matter if it is sales, finance, or service- there’s someone who remembers you and wants to check in. Best service I have ever received. Highly recommend their team.

Brian was the best associate I have ever had, he made my wife and I feel very comfortable and did not ever at one time pressure us into anything, the experience that I had, well, just couldnt be justified with words. I highly recommend Brian and Feilds Chrysler to anyone who is looking for a new or used vehicle, and Awesome and friendly service.

So far the folk here have been great! Working a deal for different ride now! Check back for an update!Ok, after all the hoops we created with our bank and title problems the folks here made it work! Thank you!

John made it super easy for me to order my 2021 Challenger. With the chip shortage, I wasn’t sure what would happen, but John said it would take 6-8 weeks and he was right on the money. John and the whole Fields Dodge team made sure I was kept in the loop on the status of my build and worked to keep us feeling secure and comfortable. The final purchase went smooth as can be as a result of the previous work they put in. They didn’t beat around the bush or spend hours going back and forth. No games made this car-buying experience a breeze and stress free. Thanks John Merrill and Fields Dodge!

Bought a 2017 jeep grand Cherokee today ...had the best experience..Joseph was the best! I love it

I would absolutely recommend Curt at Fields!! He and Kelly were amazing to work with! They made everything so easy and convenient and I will definitely recommend them to anyone looking for a vehicle! And I will definitely be back there in the future!

My first time in a remote transaction. Curt was helpful in scheduling and making delivery of the vehicle. Easy process.

Ray immediately signed me in upon arrival and asked me what I needed. I told him that I needed an oil change with synthetic oil. While in the waiting room he advised me that the battery needed changing due to low charge. I was on my way home within the hour. At home I looked at the bill and realized that the oil listed was not synthetic oil so I called Ray and he assured me that it was a mistake in the billing office. I then called the service manager who checked on it with Ray calling us back stating that it had been typed in wrong on the bill. Ray was very courteous.

While traveling for a weekend trip to Asheville my 2001 Jeep Cherokee experienced some problems. After nursing it on in to Asheville late on a Friday afternoon, Fields Chrysler Jeep was the only shop capable of assisting me. I had to wait til Monday before getting it in but they were able to slip me in their full schedule and make the repairs. Special thanks to Deatra in the service department who personally diagnosed the caliper issue on the phone and worked my Jeep into their schedule for the repairs. Thanks again.

Caleb was an awesome salesman. Another salesman Kevin started the process on this purchase but had to leave town and Caleb took over the paperwork. Caleb did an awesome job and helped us get in and out quickly. Taylor in finance explained everything quickly and also helped us get out the door. My son-in-law and daughter got a beautiful Chrysler Pacifica. They are so pleased. We are so pleased with the professional and courteous way they handled the sell. I’m still amazed by the speed of the whole process.

Great service…. Ray was very helpful answering my concerns!! In and out with no delays

Caleb was great, super helpful. Probably the smoothest car buying experience Ive ever had. Couldnt be happier with my new Renegade.

Charles helped me get the right car, without being pushy or salesy. The entire experience left me feeling confident that I made the right choice purchasing my vehicle. Cant recommend this place enough, and more specifically, having Charles help you find the car of your dreams.

Great experience buying a Jeep with the sales rep Curt and a lot of flexibility with a difficult trade-in situation. Definitely Recommend!

Needed a used car for my daughter and Gage was super helpful with a no-pressure attitude. He let us take the car to get some lunch so we had time to test drive it. He stayed after hours to make sure everything got finalized okay. Unfortunately, after 2 days owning the car it wouldnt start, but he was helpful in getting the problem diagnosed and fixed. Excellent service!

2hrs for an oil change and tire rotation = unacceptable. Made appointment over a month ahead of time and arrived at 720 for my 730 scheduled time. When called forward to meet service writer I was told tech do not come in until 800 or 815. Why would they allow for 730 time slot if no one is there to do anything. I realize the oil change and rotation are covered by Jeep Wave but, 2hrs of my time is not worth the free oil change and rotation.

Chris was an exceptional salesman who from start to finish heard me express the car I wanted, gave me a great trade value for my Jeep and he was very motivated, a great communicator and a person of his word. Ive dealt with other car salesman over the years and have never had such a great experience purchasing a car. Kevin was also very very wonderful to work with. If I was to purchase another car in the future I would definitely call Fields and work with Chris and Kevin again.

Just bought two 2021 jeeps from curt and Kelly. These two got us into the perfect jeeps and really help us out. They wasnt like most dealers they listen to you for your needs and wants and didnt push us into anything that we wasnt comfortable with and respected us. I recommend them both 100% if your looking for your next vehicle.

I called Fields after a bad experience at another loca jeep dealer. Curt answered the phone and from the beginning us up front and honest with me about everything. When I arrived at the dealership he had the car I was interested in pulled up front and waiting on me for my test drive. From there the process was seemless and I couldnt be happier. My best advice is dont bother shopping around Curt Brown and Kelly Rocks at fields are the best to deal with. Thank you putting me in my new jeep.

Could not ask for a better buying experience! This vehicle was the second one I have bought working with Tony Sellers, who goes out of his way to provide excellent customer service. He even came in on his day off to assist with closing the deal. His associates were also extremely helpful with a no pressure philosophy. Fields is a classy dealership which employs a quality staff!

Kelly and the other staff at Fields are great! The whole process was streamlined, and I got the car Ive been looking for within a few hours. There was good transparency and detailed information was given, and all my many questions were answered. I would recommend anyone looking for a car to check them out, they have lots of brands and a large inventory. 10/10

Great deal on my new dodge! The employees were all super considerate and friendly. Our salesman was Gage, he was very helpful and polite. Will buy from fields again!

Great and friendly staff. Got me in and out quick! Thanks to Deatra and the express lane

Had a very good buying experience at Fields Jeep. Kelly and Curt were super easy to work with. No pressure. Even found some discounts for me that I wasnt expecting. Drove away a happy customer.

I ordered my 21 Wrangler with Kelly Rock earlier this year and flew in from Florida to take delivery. She kept me up to date on when it was to arrive, sent me pictures, and kept it out of harms way for a month before I could get there to pick it up. On the day my wife and I arrived, there was a massive wreck on the interstate and we could not get a ride service from the airport. Kelly jumped in her Jeep and drove 45 minutes each way to get us. Once we arrived, we hit a small speed bump with our insurance. Kelly got on the phone with State Farm and got everything sorted out. Curt Brown had our paperwork ready to sign, and we were off to explore NC with friends in our new Wrangler. Easy buying experience and a no-pressure approach to financing made this a very nice buying experience.

Drove from Memphis to buy my Jeep from Curt Brown. The whole experience from start to finish was amazing! The easiest car buying experience ever and I was out of town! My Jeep was just as promised and as pictured. I was in and out within 5 minutes! Even had her cleaned and gassed up! I will definitely be back! Going to curt was worth the drive from Memphis lol.

Im very impressed with Rays professionalism and quality customer service of handling my vehicles service, making the whole event a very positive customer experience. I always look forward to doing business with this dealer.

I had a very great experience buying my dodge journey today. Curt brown stayed over for me and my husband listened to every concern we had and explained everything to us. Answered our every question and even done extra research for us. #1 person to help get you what you need. If you want care go through curt brown!

Deatra’s professionalism and ‘take charge’ competence was greatly appreciated concerning my emergency repair situation!

My husband and I both had our jeeps develop issues within a week of one another. Kyle, our service advisor was extremely helpful & knowledgeable. Kyle spoke at length on the phone, looked up our warranties and explained them. When we arrived we were in a loaner car (a/c running, pulled into the bay) and out the door in 15 minutes. Kyle continued to communicate with us throughout the entire process. Calling to let us know findings, warranty coverage and parts ordered & estimated ship dates & repair.I purchased my Jeep Cherokee at Fields several years ago and my service has always been exceptional. Also, Hats off to Leah & Miya who are always helpful on the phone & with the paperwork! I must not forget the people behind the curtain. The mechanics (dont have their names), thank you for all your exceptional work!

They were willing to work with me and help me get the vehicle I wanted while keeping it within my budget.Also I feel like I should mention Joseph did a great job helping me get set up with my new Jeep Gladiator Willy’s! Would give them 6 stars if I could.

Best place I’ve ever went to get a car. Everyone was so friendly. Thanks Adam for all your help. Hi

Curt was AMAZING. He went over and beyond to help me secure my DREAM car! He made the process of me coming from Atlanta easy and comfortable to purchase my vehicle. Ask for Curt if you’re wanting to purchase from Fields Automotive’

Arrived for unscheduled (but due) oil change/tire rotation on Jeep Wrangler. Was checked in immediately, advised would verify what service was due and given approximate wait time then escorted to waiting area. I received a text message from the technician (Ray) during that time giving me access to him if I had any questions or concerns.Service was completed quickly and Ray reminded me of what services remained on my contract and when they would expire.Visit was at a clean and CDC compliant Jeep dealership. Personnel and technician was personable and professional.

Ray was extremely helpful to us. He went out his way to make sure our car was safe to drive and provided speedy service. Highly recommend!

What a beautiful experience our family had today at this dealership! We are traveling in our handicap van, Chrysler Town and Country and experienced a coolant leak. Despite being very busy, they graciously agreed to look at our vehicle and provide a diagnosis to help us. We are extremely thankful for their help and more importantly for the grace and mercy they extended to us in our circumstances.

I brought vehicle in for a diagnostic last month. Fields didn’t make me aware that my vehicle has a safety recall or offer to fix the recall on my vehicle while it sat there for a week and now i have a car that can stall while driving causing a safety hazard for me to go to work. It’s really sad a dealership failed to inform someone of something that can cause them to die. I did decline the repairs that costed $4600 dollars but a safety is free and that wasn’t offered to be fixed. Just because i didn’t want to fix my lifter tick doesn’t mean i want to drive a vehicle that can kill me.

Purchased gls580 from Curt Brown. He was excellent to deal with as we were out of state buyers.

Micheal in the service area for Ram products is the real star. He helped me out when I was in a real bind with my only vehicle. I had an unsuccessful attempt at another dealership, and he was able to get truck serviced properly. Really great was the texting contact as the day unfolded so I knew exactly just what I was dealing with. I also asked for a good lookover as the vehicle needed to be used on a necessary long drive. They found a safety issue which made total sense to me and were able to fix it right away which was extremely helpful considerig the situation. Five stars this go round!

So far Fields Chrysler Jeep has come though. Bought my Jeep Cherokee at another Jeep dealership (Waynesville, they have horrible service, they dont even answer the phone NOT even for corporate office).Fields Chrysler is coming through. Windshield has manufacturer defect, Fields Jeep took the time to really look at it. Having it fixed this week. Do yourself a favor and check out Fields Chrysler Jeep. My service tech Michael is awesome! Everyone has answered the phone and any questions that I have. Diana, Mia are all super friendly and knowledgeable. Thank you Fields Chrysler Jeep. Keep up the Great customer service!

I had a great experience at Fields Chrysler jeep! Erik was extremely helpful and the whole team was efficient in finding out what’s wrong with my car and fixing it. I would definitely recommend them!

I purchased a 2021 Jeep gladiator Mojave from Tony . Went beyond to bring me the vehicle with paperwork while I was @ work. now thats customer service!!! Made the whole transaction fast and painless !!! Make sure you ask for Tony when you visit this dealership.

A big thanks to Mike and Kevin for helping us through our first time purchase of a new vehicle for our business. They were both patient, kind and professional.

Excellent place to buy a vehicle, Curt and Kelly were awesome and made the purchase very easy.

I cannot say enough good things about these people!! I was dead set on not going over a certain payment amount and they were so nice and worked with me on getting me in the car I wanted for the payment I wanted. Adam and Randy were great!! I would totally recommend going to see them if you are looking for a new car!

I just leased a car, on my own, for the first time in my life from this dealership. The process was so easy going. Called to schedule a test drive and Adam R. was so nice, no pressure at all!!! Thank you for helping me get the car I wanted. Kevin B. was super helpful with all the paper work. Thank you guys!

They was nice and good me in and out .The lady that done the paperwork was great

They sells people were truly awsome. If you stop Im say hi to curt and kelley

Good experience, gave us a great deal on our trade-in, would do business there in the future👍

I had a great experience and I want to share it with everyone. I have been trying to get a car for a long time and I have a lower credit score and have never had any luck. Even with a co-signer, I had lost hope and gave up. Recently my fiancé, with a 600 credit score, talked me into trying again with her as a co-signer so I did and to my surprise we got approved. Keep in my my credit score is around 560 and hers is only a 600 we were able to get approved for a $21,000 car with only 500 down! It was a wonderful experience and our salesmen Chris was amazing. Super nice and patient throughout the whole process. I highly recommend coming here, especially if you have questionable credit this is the place to go!

They were knowledgeable and polite. Highly recommend.

Adam took care of us and we had a great experience here.

We had a great experience at fields Chrysler dodge jeep.Our salesman John Richardson (JR) was up front and honest with us and that I respect,He worked hard for us to get us into a vehicle that fit our budget,he was a great salesman,Thank you Jr and the team members at fields,we will buy from here again,we love our jeep grand Cherokee

I have always viewed the process of buying a new vehicle as time consuming chore. Curt Brown and the other team members completely changed my mind! It was a very personable and pleasant experience and if you are in the market for a new car...This is the place to be!!!

Thank you service department for your going over and above, making it a perfect experience.Being in Ashville for only a few days and having a service concern I called early in the afternoon and was told to drive right in. My Jeep was immediately taken to the quick serve area analyzed as being go to go and we were on the way within 30 minutes.Being over 70 years old it’s a true statement when I say this was the best Automobile experience I’ve ever had.Thank you Ray Martinez and the rest of the service team.

Excellent care delivered by Kevin Garces. He was knowledgeable, took the time to show us available vehicles, answered all of our questions, which led to an enjoyable buying experience.

Caleb is a nice young man, who went out of his way to help me with the transaction of buying my car.

Oil changes are a little steep, but never had a bad service. I didnt buy my Jeep here so I dont have anything for sales.

I had a nail in my tire so the tire kept losing air. I was given prompt and professional service.

Great service and delivery. I’d highly recommend!

Was a absolutely great experience, the gentleman, salesman Curt Brown took absolute great care of us while we were there. Not only did he work hand and foot to get me out of a terrible situation with my previous car but worked tirelessly the entire time we were with him to make sure he could get me exactly what I was looking for. I highly recommend 10/10 and will 100% be doing future business and referring everyone looking to him and his colleagues. Thanks again, Curt!!Chris Grooms.

We found Fields Auto Group after another dealer sold our car out from under us. I called and was greeted by a kind gentleman by the name of Curt Brown. I explained that I was looking for a Mojito green Jeep Rubicon and we had seen it online. He explained that he did have the Jeep in stock and I told him I wanted to secure the vehicle for pickup the following day. We live in Tennessee so it made the deal a little more complicated but he was very persistent. He workedwith my insurance company to make sure there wouldn’t be any complications the day we drove over.I highly recommend Fields Auto group and especially Mr. Curt Brown. Thank you for helping to make one of our dreams come true with an anniversary gift for me and my husband. Thank you all

We developed an interior noise after 6 weeks ownership of our new Chrysler Pacifica Hybrid. The service consultant (Erik) took great care to understand our observations such that their technicians would address the root cause, which they did. He was also able to arrange, on short notice, the inspection required for registration & property tax formalities coming up soon. In addition, he informed me of an impending software update for the vehicle that will improve upon some of the onboard systems. This kind of attention to detail, transparency & ease of doing business is increasingly hard to find!

I found the Jeep I wanted online, I then inquired about it and was contacted by Joe Belcher who suggested I come in person to look at it. When I arrived, he had the car running and ready to drive. Of course I loved it, and told him what I needed for my financial situation. He not only made sure I got the car I wanted, the offer was better than I ever expected!! Being a single mother, I was a little hesitant about being taken seriously, but I was pleasantly surprised at how I was treated. It was truly one of the best car buying experiences I ever had. I highly recommend this dealership, and make sure you ask for Joe. You won’t be disappointed.

Chris was a great help. Calm and communicated well during a difficult time in buying cars.

Deatra was very professional and responded immediately to phone calls and texts

I went in for a recall, and was very pleased with the service given. Michael kept me up-to-date from the time I waited for my shuttle ride to picking up my Jeep.Everyone wore masks, during COVID-19 and followed the CDC recommendations of social distancing.One thing I really appreciated was that there was no insisting on getting other much needed repairs done. I was notified of the safety hazard in one area, and advised to have it taken care of either by them or take it elsewhere, but it needed to get fixed. Thats the kind customer service that deserves praise.

High repair rates and every time my car went in there something else was broke and it was never cheap to repair. I do not recommend going here for service or to get a car.

We knew exactly what we wanted: a newer Jeep Cherokee Trailhawk to replace the one we owned. Fields didnt have it in stock, but we talked to the right guy. John Richardson is an absolute rockstar! John listened to what we wanted; offered a great price for our trade-in; found a vehicle at another dealership; and had our Jeep relocated to Fields within two days. JR was incredibly responsive throughout the entire process. JR clearly knows his stuff and enjoys doing it. Everyone at Fields was friendly and great to work with. I highly recommend this dealership!

One of the best car dealerships I’ve ever dealt with. Very helpful and willing to do whatever it takes.

Working with the Fields team was an incredible experience. From my first conversation with Chris to the process of buying a Jeep Gladiator from Casey, this team proved that they know how to work together to put the customer first. The buying process was a breeze. They helped suggest options that would work for us and were patient as we chose between a few different vehicles. You can feel the positive energy between the team that works together and know that you are in good hands when you buy. Casey took the time to explain features and demonstrate how to use apps for the car, without being overwhelming. I highly recommend asking for Casey specifically. Thanks to Fields Jeep for treating my family so well!

Professional care and advice given on two of my cars that I take there...Well structured flow of service start to finish. Chad Barnwell is a great guy and manager.

Great service and communication on my 2020 Jeep Gladiator Overland. Thanks!

Kelly Rock was amazing to work with! Thank you for going above and beyond for me!

Erik was very helpful to receive my vehicle and be certain of the services that I needed which included an oil change, tire rotation and cabin filter replacement. He made sure to ask me before performing the cabin air filter replacement by letting me know the part price first. Overall this low mileage maintenance visit went very smoothly and at a reasonable price for my vehicle. Thank you to Erik and the Service Dept for keeping JavaCart Espresso Catering on the road! Brian Hennebry

Great experience with Caleb Harris purchasing a pre-owned vehicle. Kevin in finance made the financing process quick and painless and kept me from going to DMV to transfer tags. Highly recommend this dealership for purchasing a new or pre-owned vehicle.

Adam was super nice and made sure we were happy and satisfied with what we needed and wanted.

Service department is filled with unprofessional people. Don’t bother stopping in, they are inexperienced and don’t return phone calls. Then they’ll give you the run around when you ask for a supervisor.Edit: finally got my car looked at by a real mechanic after I brought my vehicle in here for a recall that could’ve gotten me into a serious accident. The mechanic told me that dodge never even reset the computer system in my vehicle, let alone fix the recall. Avoid this place like the plague. Mia the marketing/service? Manager tried to gas light me, thank god I trusted my gut and went to a unbiased mechanic who ended up doing the work for free because he felt so bad.

We bought a new jeep and when issues came up they were quick to get it fixed. Nice to be able to order parts when our vehicles need anything.

Great experience with very nice people!

A truly easy and “crisp” experience with JR, Chad and Greg at Fields. I test drove two vehicles and while I was out on the test drives, they had worked up a trade in value for my existing car. I looked at other brands of cars a few days after my initial visit to the dealership, and came back to the first Jeep that I had been interested in at Fields.very professional salespeople. The closing process was as quick as I have experienced.Thanks for the great job JR, Chad and Greg!

The service advisor Ray was courteous and professional. My vehicle was checked in and worked on quickly, and returned just as clean as I brought it in. I drove 20 miles further to avoid the dealership in Waynesville, good job Fields.

Great place!!! In an out in under an hour. Mike Earwood is the man to talk to if you want a commercial Ram Cummins truck. I would highly recommend this dealer to anyone looking for a friendly car buying experience.

Ray came to me in the waiting area, explained how they would be servicing my vehicle, then reported back and made sure I understood everything. He was friendly, professional and genuine, making it a very pleasant experience for me.

Great experience and great people!Ask for Curt and Kelly!

Didnt get any work done, but staff was totally professional, from check in to pic up Michael could not hav been better, and Mark (courtesy driver) prompt and very courteous, all in all highly reccomend😊

I should have been going to a Chrysler dealer all along. This place is nice. They treat you like you somebody and most of all they took good care of my car. Checked everything. GO CHRYSLER. GIVE YOUR EMPLOYEES A RAISE PLEASE. THEY DESERVE IT. THEY ARE MAKING YOU THE MONEY.

Thanks to Mia, I was able to get my friends car in and out, (after a car accident)during the crazy pandemic.She always seems to go out of her way to help, explain, reassure and deliver.Thanks for your help!I highly recommend this place.

You guys are bomb diggity, keep up the great work!

Sales person was Curt Brown I came all the way from Chicago and the buying experience was amazing and easy when I arrived all I had to do was take delivery of the car very great experience!

I was referred to Casey, by another very satisfied customer. Considering I have worked for Chrysler in sales and finance for years, meaning I know the ins-and-outs of the process, I was prepared for the game. However, from the very second I met Casey, he was kind, considerate, and very straightforward. I was in a very difficult position with a previous car, but Casey was always very patient with all of my questions and worked with me tirelessly until we were able to come to a deal. And surprise surprise, I found the sales manager, and finance manager to also be very considerate and straightforward. From start to finish, the team at Fields Chrysler made the car buying experience actually enjoyable.I have already begun to refer others to Casey. He also really enjoys working with veterans. I recommend, if you are in the market for a top quality vehicle and would like the process to be as pleasant as possible, go to Fields first.

Everything went exactly as planned. Loaner vehicle was provided, timely service and my problem was fixed under the warranty on the car. Couldnt have asked for anything else.

We just bought a new Grand Cherokee from this dealer and Chad Mock was the sales person we worked with. I must say it was the best experience we have ever had with zero pressure, all questions answered and totally product knowledgeable. We intended to just look at a used vehicle and not buy that day but Chad showed us how we could do better for virtually the same cost. Chad was most honest with all aspects of our purchase. Next, we would like to commend Frankie for his excellent work on the financial side. He was also most knowledgeable and made the paper signing experience understandable and as brief as one could expect. These two men were a credit to their profession!!!

Had a recall done. It was quick and clean. No problems and the people were nice and helpful.

Everything went smoothly even with the ongoing pandemic. My service advisor Kyle kept me informed through text messages throughout my visit. The waiting room and restrooms were very clean. Couple of observations that could have improved the experience. I had a 7:30 AM appointment. When I arrived someone had dropped off several brand new Dodge Chargers and parked them in front of both service bay doors. This left no room for service customers to park and the service advisors had to move them before they could get any vehicles in the door. Just made for a slow start to the morning. Also if you have a 7:30 appointment the mechanics dont start work till 8:00 so if you dont have a ride you will be waiting a half hour before work begins on your vehicle.

Our salesperson, Casey was very pleasant to work with and did all he could to see that we understood all the elements of the buying process. He also saw to it that we had a fair knowledge of the electronic workings of the vehicle. He was also patient with us in teaching us how the car functions.

Charles Thomas was awesome! He helped me find the right car for me that fit my situation perfectly. He went above and beyond to show me he cared about my input. He took his time and was patient with me through the whole process. Super friendly guy too! Austin Mitchell in finance was also great and very helpful. He had no problems with explaining what was not clear to me. He was also very friendly too!

Excellent service individuals and good selection.

Very friendly salesperson and she was very accommodating and helpful.