Best Car Buying Experience ever! Kevin is amazing and has made us customers for life! Thank you Kevin we could not be happier! Thank you for making this an easy fun experience! We will send anyone that we can your direction Kevin! Yes you were that good!

Excellent service. Professional employees, great job, quick service, everything was great. Service person advised me of what was needing to happen in the next while, but not hard sale. Great company and I totally recommend.

Curt Brown and Kelly Rock were simply amazing. I had the BEST car buying experience at Fields Mazda of Asheville. They were caring, attentive, honest and super fun to work with. I couldn’t have asked for a more enjoyable group of people to help me find exactly what I wanted. Frank Waters in Finance was super helpful as well and took his time explaining everything in detail. I was there late and not one person rushed me out the door. I feel incredibly fortunate to have found this dealership and will continue to utilize their services in the future.

Troy, sales associate, was helpful and communicative from the moment I called to set something up. Fields had the car I was looking for at a reasonable price, which is impressive in this market. The process was quite lengthy after deciding to buy, but this was my first time buying and financing through a dealership, so maybe that’s normal. Either way it was an overall positive experience

We just took delivery of a 2021 CX-30 and I could not have been happier with the sales process and customer service we received. Jason McLean took us through the entire purchase process and located the exact vehicle we were looking for. We never felt pressured and he was patient, working with Frankie Waters to put together the perfect finance package that fit our budget. We did most of the paperwork online, and Frankie walked us through everything, step by step. Finally, a big shout out to Kevin Garces and his wife for delivering the car and teaching us how to set up all the safety and technology features of the car.Overall, we would 100% buy from Fields Mazda again. Thank you to everyone that worked with us.

Brian was the best! He provided the best car buying experience I have received in my lifetime. Very honest, knowledgeable and not pushy. First met Brian when looking at a wrangler, he understood when we decided it was not the best fit for me. When I decided to look at Mazda, just knew I had to talk to him from the prior experience. Field is lucky to have such a nice, honest salesman!!

Chad and his team did a great job and kept to the scheduled times. They were courteous and efficient. Not an insignificant achievement lately in so many places. The waiting area was clean and safely managed as well. Fair pricing too.

Everyone in the entire service group at Fields Mazda does a great job to get things set up, give you plenty of reminders and advance notice of your schedule, are always on time when you show up for your appointment, handle everything quickly and efficiently, have a very comfortable waiting room with refreshments and nice accommodations, and come out and tell you your vehicle is ready in a polite and courteous manner and almost always more quickly than you expected. Our dealings with Chad there have always been very helpful and positive, and he is always extremely knowledgeable and courteous and does exactly what we have asked him to do or look at. Thanks Fields Mazda

Easy peasy. Was there about an hour getting oil change, tire rotation etc. On my 2021 mazda 3. Took about 1 hour. Decent coffee in waiting area. Friendly professional staff. What more do you want?

Brian was our first direct contact at this dealership. He was familiar with the Mazda line and his product knowledge helped firm up our desire to purchase a CX-5. Although the specific car we decided on was still in transit, he collaborated with the sales manager to secure an agreement that guaranteed we could have the desired car. We never felt pressured or pushed and the handshake agreement included a trade-in. A week later the car was in and the sale process went smoothly. We got to test drive the car which sealed the deal and Brian patiently guided us through the Mazda technology that comes with the purchase. Throughout, we were treated with courtesy and respect by everyone we met. Great experience!

Great experience with the service department at Mazda. Chad was very professional, helpful and kept me up to date with the status of my car. Thank you!

Brian Booe and the team were great! Helped me get the trim and color I wanted. Friendly during the whole process.

My experience with the staff and service at Field Mazda has always been a pleasure. I appreciate them there so much! Thank you all~

I have not bought the vehicle as of yet and my way of communication has been online/text but Gage has went above what could be expected in getting me the information ask for and very promptly answered any and all questions. The vehicle I inquired about sold during the times of contact but thats my fault for not committing. Gage found a solution with a little work. I am impressed with Gage and the sales manager for the willingness to help the customer.

I recently purchased a new Mazda6 and had a great experience. Kelly was fantastic working with me. I drove 2 hours to buy a car from her and it was 100% worth it. Overall, I found this dealership MUCH easier to work with than other Mazda dealerships in the southeast. They were pleasant, responsive, and there was no pressure, unlike some of other dealerships where I had a brief interaction. I highly recommend Fields Mazda of Asheville and especially Kelly!

Always great customer service and quality work. We greatly appreciate Fields Mazda!

Went in to test drive a couple of cars Monday. Curt approached my husband and I asking us what we were looking for in a car. We talked about the things that were a most and the things that were not necessary. He gave us a couple of options to test drive. At the end of the day he made sure I left with exactly what I wanted. He also made sure that he spoke with both my husband and I never directly to my husband which I loved!!! Curt made trading in my 2016 Kia soul for a 2021 CX-5 AN ABSOLUTE GREAT EXPERIENCE !!

I bought my CX 5 there and the car has been outstanding. The service department people have been wonderful and always very helpful. I would recomend Feilds Mazda of Ashville anytime.

I cant say enough great things about Fields Mazda, and particularly our Service Manager, Chad. He was friendly and considerate--informative and professional. He gave us a realistic estimate of the scope of our repairs and kept us abreast of costs. We highly recommend Fields Mazda!

I showed up to Fields looking for a new car and I was hopeless because I am young and everywhere else turned me away or didn’t take me seriously as a buyer, I was stressed when I walked through the door and was greeted by a smiling face. That smiling face was Adam rice, Mr. Rice assured me he would make it happen. Over the next week and a half Mr. Rice ran things on his end and kept in touch with me keeping me positive. Mr. Rice contacted me this morning and I spent my morning at his desk signing papers and left the lot in my new car! His kindness and hard work made my “new buyer” stress worth it! Unlike many people out there he’s genuine and there to do right by you as a person, not your money! Thank you Adam Rice. You’re the man!

Kelly at Fields Mazda was super helpful. I had lots of questions and she patiently answered every one. I was able to complete the car buying process while I was working from home. I didnt have to take a day off! And she personally delivered my new car to my house!

Showed up from out of town without appointment with maintenance light on and facing 15 hour drive from Asheville to Miami. Chad slotted me in, changed the oil, rotated the tires and swapped out a failing battery and had us back on the road in under an hour. Communication, price and courtesy were outstanding, and even the waiting room was pleasant and spacious.

Excellent service by Chad and his team at Fields Mazda. Thank you for welcoming me and answering my questions about the new-to-me 2016 Mazda CX-5 that I DID NOT buy from Fields. I appreciate knowing I have a place to take my car for upgrades, maintenance and service. I’ll be back.

Been going to Mazda service for 5 years. Always great service, on time, and good price. Chad leads an excellent team and Fields takeover has actually improved service.

Great purchase and F&I experience with my elderly mother. Everyone was professional and kind.

If I could give 1000 stars I would!! My son broke down in Sylva and I live 4 hours away. Had to have the car towed to Fields Mazda and I cant brag enough about Chad and Rebekah. They kept me in the loop and got his car up and running in less than 24 hours!! I know they were swamped but they went the extra mile to make sure we were taken care of. Very professional and personable - and Im saying that without ever meeting them! Highly recommend!

Kevin Garces is the guy you need to go see here! Gave us an awesome deal and worked super fast. Highly recommend going here and talking to Kevin!

Our salesman, Brian, was fantastic. He followed up with us after our first visit. He let us know what cars were coming in and found us the car we wanted. Great service!

Fields Mazda performed service due to recalls on my 2020 Mazda. We are new to the area and this was my first visit to Fields. I have truly never Been treated better at any automobile dealership. From the first moment that I walked into Fields, I knew I was going to have a pleasant experience. The repair took longer than expected, and I was updated every single day. I truly appreciate everyone at Fields and will be back when it is time to either service my existing vehicle or to purchase a new one!

Treated me with great courtesy; Kept me informed; Consulted me before adding another expense; Finished well within the time that was allotted; Very professional.

The service team was friendly & Chad the manager was very helpful & knowledgeable about what we need for the car. They took very good care of us.

Purchased a 2016 Mazda 3 today for my son! Once the vehicle was found on the companys site, a quick call to Adam assured us that is was available. We drove an hour to see the car, which was pristine and ready to go! Gage was incredibly knowledgeable, friendly and outgoing. He and Adam are a dynamic duo that will not disappoint. After years of making vehicle purchases, the overall experience at Fields, particularly with Adam and Gage, was fantastic! Pricing was reasonable and more than fair. Fields Mazda will definitely be getting our business again!

I had an oil change snd a recall handled… someone was at my car window about 30 seconds after I was in line. I was told accurately how long the wait would be. I think everyone worked together well and things moved along well.Chad handled my paperwork and was every nice and efficient.🙂

BEST CAR BUYING EXPERIENCE EVER! Kevin our Mazda expert was AMAZING! He was very professional, listened to us, got us an amazing deal on our Mazda CX5(which is what we came for!) And was not pushy at all! Kevin explained everything to us in detail and showed us ALL features on our new suv. We will NEVER go anywhere else to buy our vehicles! Oh and the best part was we were in and out with our NEW CAR in 3-3.5 hrs! Compared to our past experiences with other dealerships this was 1/4 of the time we had spent at other dealerships in the past. Kevin has us as customers for life! Thank you Kevin!From Stephanie and Joe

Our Mazda 6 had two flat tires after hitting a curb. Had it towed from Brevard NC to Fields Mazda. I was unable to see the car myself as I live out of state. Fields Mazda kept me up to date on repairs and did only the work required ( two new tires, inspection and alignment). Great service, trustworthy, and dependable. Thanks!

Gage was very patient and kind. He answered all my questions thoroughly. It was a very pleasant experience. I would highly recommend Gage to anyone looking for a new car.

I just purchased a CX-9 from Kelly at Field’s Mazda. I’m from Atlanta and she worked with us to get the car we wanted at a good price. She was on top of the details and lead me through the buying experience from another state. She even personally delivered the car to me in Atlanta the same day of purchase. I’ve never had such a good experience buying a car. Thank you Kelly and team!

Excellent customer service. Prompt and professional.

Actual service was fine. However, the service associate that checked us in was abrupt and borderline rude through the entire process. I had the feeling she really didnt want to be there or unhappy with her job. A courteous greeting and a smile goes along way! We are longtime customers there and have always had a good experience until today.After posting this review, Contacted Chad Barnwell, the service manager.was very understanding and apologetic for our experience. Like all of us that are in business in this new environment, Fields is experiencing a labor crisis and this particular service associated was overwhelmed at the time of our appointment. I get it. It went a long way to have the opportunity to discuss the situation.Thanks for the opportunity Chad!

I just brought a use 2012 Lexus CT 200H. I live in the upstate of SC and I worked with Brandon Cross on this purchase. I absolutely love the car! Brandon was great to work with he made sure I knew about any flaws the vehicle had. He had it detail and brought it right to my front door. The car was a great deal, handles great, came with almost a full tank of gas, the inside is immaculate and the outside has a few scratches but Brandon made sure I knew that before I brought it. All in all I would highly recommend Fields Mazda, ask for Brandon.

Great to work with and he made sure to keep me updated every step of the way.

Our experience at Fields Mazda of Asheville was the least stressful car buying process we have ever had. Our salesman Nathan Hardin was very friendly, knowledgeable about all the cars on the lot, and quick but precise! The sales manager Jason McLean made the paperwork process easy to understand and easy to get through! Kevin Brazanskas got us the best interest rate weve ever got! We are loving our new Mazda and thank you for our experience there!

I bought my CX9 at the dealership, and the service department has handled my routine oil changes and tire rotations efficiently. I have appreciated the customer service I have received each visit since 2018.

Took my Mazda CX9 in for service today and as usual Chad and Rebecca took care of my needs very professionally!Fields Group are very fortunate to have them representing Fields!

Quick service and reasonable price for oil change and tire rotation. Very satisfied. Chad, the Service Tech, was very professional.

Service was prompt and complete. The facilities are old and not very comfortable (hot). I wont wait for my vehicle next time. Chad was great as my service advisor.

Super busy showroom, but with a great group of employees. We purchased a 2021 CX5 via phone and put together a deal in a matter of minutes with no hassle or back and fourth. All the details were done remotely. We drove up from Charlotte, signed a few papers, were given a detailed walk through by Randy and drove off. Everything was above board and as agreed to and things couldnt have been easier or more professional. Things were so simple we may drive up and buy a second car next month. We went to two dealerships in Charlotte and worked with both for weeks, and neither seemed all that eager to do much to facilitate a deal. Neither would conduct dealer searches, keep us updated or work very hard to earn the deal. hence we drove to Asheville and have no regrets.

Randy was super knowledgeable, kind and helpful. Terrific experience!

Great service people really nice clean environment latest information on your car available

Fields Mazda want my first dealership stop of the day, but it was definitely my last. The car buying process is usually so dreadful, but my car salesman, Charles, was absolutely great. The entire team made me feel so welcome, they answered all of my questions, and they made the experience, dare I say it -- Fun! I never once felt pressured to buy a vehicle by Charles, he genuinely just wanted to help me find something that was a perfect fit for me and my situation. This car buying experience was truly a memorable one, and I consider myself a lifelong customer at this point. Thank you Fields Mazda!P.S. Charles deserves a raise! Hes awesome! :)

Today we purchased our new Mazda 6 ! Randy made the entire process a great experience. We keep coming back to this dealership since 1997 and our 6th vehicle. Thank you all, especially Randy.

Joseph was great to work with and I appreciated his time and honesty. Thank you!

Chad and Rebecca were super customer service oriented. Although they were super busy, they took the time to listen to me and meet my needs. Chad also took his time to help corrects a situation and this exceeded my expectations. I will be a loyal customer due to these two employees!

Great Service. Rebekah and the entire crew were very helpful. I was given a loaner car, and was allowed to use it over a long weekend, which came in very handy. Thank you.

Service department worked me in and cleared up the situation as soon as possible. They kept me well informed of progress.

Just leased from here, thanks to Gage! I highly recommend requesting an appointment with him - honest, reliable, & probably the best personality I’ve encountered at a car dealership.

My experience was amazing! They all worked as a team to offer me a excellent service. I high recommended fields Mazda in Asheville Nc.

Chad has been fantastic regarding both service and knowledge. My problems and concerns were well taken care of and in an expedited manner!

I wrote my thoughts but dont know if it was posted. You can always read it again because you will want to work with Chad and Rebeka. They are friendly, efficient, and know what they are doing. I have every confidence in them.

Brought my CX-30 in for a system malfunction warning and got it all cleared up right quick!

We were very happy with the service department at Fields Mazda, it was easy to set the appointment and get the estimate for what needed to be done. Chad and the other employees were friendly and had our car ready when they said it would be at the price that was quoted.

Thanks Chad. In and out for an oil change and dmv inspection in 30 min. All well done.

Got my recall taken care of in a matter of a couple hours. They gave me a ride back to work and dropped my car off when it was done. Truly excellent service with no hassle. Also I just showed without an appointment so that’s extra points in my book.

Excellent customer service. Timely and thorough. Trust them implicitly

Rebekah and Chad were great Service Advisors! They bent over backwards to make sure we had a great experience at Fields Mazda Service.

Chad was and is AWESOME in the service area. In fact, I have never had any issues when I have brought my vehicles in to be serviced over the last few years. Chad is very diligent with you when going over what services is being performed on my vehicle and afterwards he goes over what was done and lets me know if there are any issues on the vehicle and gives a time estimate of when I would have to bring the vehicle in for routine maintenance.Again, Chad is a very straight up guy that is honest with you and unlike some service places, he doesnt try to :scare you into getting something done today instead of in the future.

The service was incredible. Everyone was so kind and helpful and Charles and Tara were exceptional!!!!

Chad is always very helpful and knowledgeable. We always have a great experience at Fields Mazda.

Great service. JR answered our questions and went the extra mile to ensure we would love our new to us pre-owned vehicle. I highly recommend Fields Mazda of Asheville.

Being new to the area we were very concerned...but we felt Chad and Rebecca were really able to make suggestions on service that were essential to living in Asheville. The customer service was outstanding. If you want to feel special come see them.

Always meets me at my car to see what assistance I need, gets it done. Thank you Rebecca!

I purchased my then new 2018 Mazda CX-5 from Fields (formerly Skyland) Mazda in Asheville, NC and have utilized their service department ever since for oil changes and mileage service checkups. Chad and his co-workers in the Fields Mazda service department have taken excellent care of my vehicle every time. I am a repeat customer because the staff at Fields Mazda are friendly, polite, and courteous each and every time my car is serviced -- and I trust their mechanics to make sure my vehicle is safe and 100% after each service visit.

Ahh! If you go here, use James Weber, what a lovely guy. My husband & I bought a car at Fields Mazda @ a month ago & the experience couldnt have been smoother and easier. I DO NOT like heavy sales tactics and can feel that energy right away. With James, what I sensed was a kind, helpful & understanding person. He made it clear there would be no pressure from him and no expectations. James either knew or got the answers to every detail we needed answered and...gave us time and space to make the right decision for us. We just really enjoyed our experience with him, something I was dreading turned into a lovely experience. Hopefully, when its time to buy another car, James will still be there! Karen & Far

Very prompt, curteous service.

We were stuck... and the driver seat was stuck on my wifes Mazda right before a long trip. Chad got us hooked up with the right parts and service and Rebekah handled the rest. The techs worked overtime to get us the parts and service we needed and while they had to work extra hours to get it all done, Fields Mazda honored the original and agreed price. Rough goings in 2021 and I guess that was evident on my face, even behind the mask. So, to top it off, Chad walked out as we were to leaving to ensure everything was well. As a husband of a formerly vehicularly-distraught but still very pregnant wife, Im thankful Fields Mazda kept their word and did all they could to help us out. Thanks again yall

I have to say they have their Covid procedure down! Excellent customer service and great turn around time when you have an appointment. I love that they know who I am when I pull up and they keep me updated VIA text message while I’m waiting.

Best car buying experience Ive had in years. Chris was fast and efficient throughout the entire process

Great experience with the service department! They were super helpful. Ill definitely be back.

There service department rocks!! They took the time to help an old woman feel comfortable with a new fangled car.... lol, very kind and helpful!!

Kevin was our salesman, and he did a great job at explaining all the car features and options. We appreciated his non-pushy sales style. At the same time, he was very informative and gave us a lot of attention. He answered all the questions we had and was patient with us. It was the second time we bought a car from this dealership, and both times we had a great experience!

I had a great experience dealing with Fields Mazda. Joseph was a respectful, low pressure salesman who helped me buy the right vehicle for me. A lot of dealers use scare tactics and high pressure sales moves to trap you in to a deal. Thats not how they treated me at Fields, they helped me buy a car rather than pressing a sale on me which I really respected. They went above and beyond to find the financing options that would work best for my budget and I got a great car out of it. If youre looking for a good dealership I would highly recommend Fields Mazda.

Only took an hour and 20 minutes for a two hour service. Staff was very polite and responsive.

Rebekah was a delight to work with as usual!

Just bought a 2020 Mazda and JR was our salesperson. He told us it only came with 1 key and there was NO owners manual. We ordered a new key and when we went to pick it up Rebecca was able to come up with the 2nd key and then she found us to tell us she found the owners manual. That saved us some $ and stress. THANK YOU REBECCA

I had a great experience having my vehicle serviced at Fields. Chad helped me through a recall and other needed repairs. He kept me updated constantly throughout the process. I especially like the new digital system that allowed me to exchange text messages with the service advisor. That made communication very fast and easy. And, I was able to pay my invoice on my phone, which is a nice touch especially during the pandemic. Thank you!

Great experience... Joseph was amazing. I really had no idea what I type of vehicle I want, and Joseph walked me through showing all of my options. I ended up going with this beauty... Joseph even took his time to show me all of the tech and how everything works... Just great. The best and safest vehicle I have ever owned. So if you are looking to buy a vehicle just ask for Joseph, professional and a funny guy... The staff as a whole was great...

Save yourself some pain and drive the extra mileage to NEVER go to Fields Mazda, what a joke. I love my new car, but the customer service and toxic masculinity makes sure I will never set foot in this establishment again. Not only was I an inconvenience to my sales rep – never issued an apology, but the disorganization, and blatant rudeness of some of the staff was a no from me. This place is not only chaotic, and they only care about closing the deal, not the human interaction. I would never recommend this place to anyone, nor can stress enough to spend your time and money elsewhere.

I came to test drive Jeeps, and ended up with the perfect Mazda CX-5. James was awesome and led me to my dream car. The service department is also incredible. Can’t recommend this place enough!

I recently bought a CX-5 with Joseph at Fields Mazda. I just moved to the Asheville area and my cars lease was almost up. My sister has a CX-5 and after she had an accident in the car and came out totally unscathed I saw how safe the car actually was my family and I knew Mazda was a top contender. Joseph and his team helped me to navigate buying my first car seamlessly. The process was difficult seeing how I had not yet established any form of residency in NC but they did not shy away from the challenge and managed to make the process as easy and enjoyable as possible. Josephs attention to detail and desire to make the car customized to my driving personality truly made the experience worthy of 5 stars! I appreciate all the time Joseph, Jason and Frank took to make this possible! Thank you !

I had a wonderful experience purchasing my Mazda CX-9 at Fields. Casey, my salesman, was very knowledgeable and professional; he even went out of his way to deliver my car to my front doorstep. I felt like he listened to my needs and was able to get me the car of my dreams. I would recommend this dealership and Casey, in particular, to anyone searching for a vehicle. I don’t think I would ever go anywhere else!

I wasn’t sure how car buying in a pandemic might go. Working with Fields was the easiest experience I’ve had, even in these stressful times. Joseph, Jason, Sara and the team were thorough, kind, and straightforward during each phase of my purchase. They also took their masks and social distancing seriously, which given the close confines of test driving and sales, made me much more comfortable. Making a decision on my new ride was a highlight of this year, so huge thanks y’all! We’ll be back for sure.

Went to Fields Mazda yesterday.From the moment I walked in the door, I was treated like family.JR and Chad were able to give me every possible discount, so I was able to drive away with a brand new Mazda at the price and payment I wanted! Honestly, I dont think they made any profit off me, but JR was so sweet and accommodating.If you are looking for a new car...Go to Fields Mazda and ask for JR.He is the best in the business!!

Chad is who I worked with and he came up to me and asked if there was anything he could help with wasnt pushy what so ever and was very informative and blunt about positives and negatives about the vehicle

I was very impressed. I hadnt visited before, but Fields communicated well, gave good estimates of how long the wait would be to get my car back, and gave clear explanations of what was wrong, including giving me options on the fixes.

Chad, the service manager at Fields, gave me excellent service, attention and really took the time to make sure that all the repairs were done right. Im thankful to have a place like Fields for my Mazda and they have a loyal customer in me.8/18/21Yet again, everyone at fields Mazda service center is first class. Chad and his team are fantastic and make sure that I’m taken good care of.

Great sales and service staff to work with!

Chad is the very best. He is always ready to listen if I need something done. He is quick but thorough, no long waits. I’m so glad that Chad came back to Fields.He is a huge asset to your company.

Joseph at Fields Mazda was a God send! Throughout the weekS long process of finding the best car, Joseph was there at the dealership with a smile on his face and to answer all my questions over texts and phone calls. He seemed to genuinely want to help me find the best offer. He was kind, fun, and loyal! Thanks Joseph.

Had a wonderful experience purchasing my brand new Jeep Wrangler. Chad & JR were super helpful during the whole process. If I had to do it over again I certainly would. I highly recommend Field’s Mazda of Asheville.

Fields Mazda was so friendly, courteous, and professional, They found a problem with my transmission, even though the car had another issue, They. took care of the problem and fixed it without trying to hide it.. They even gave me a loaner so that I didnt have to rent a car. I would recommend Fields Mazda to anyone with car issues, they get the job done on time and are the best.... Thanks Fields Mazda, I truly appreciate you all....