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Ridgeline Automotive LLC
2 Snelson Dr, Asheville, NC 28806, United States
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Ridgeline Automotive LLC
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J
Review №1

Great customer service. I haven’t seen anything like this in a car dealership ever. I am a woman that went alone without my husband and not once did I feel uncomfortable nor pressured. They are an honest company that will be very transparent and answer any questions that you need. Again, not once did I feel like they are trying sell me something. I got a great car for a great price and I highly recommended them.

An
Review №2

Purchased a 2013 Outback on a salvage title from Ridgeline in April. The two young guys running the lot were straightforward, polite, professional and respectful, showing me photos from the damage and outlining the work that had been done to repair the car. The day I came to purchase the vehicle, an older man approached me and was trying to get my number. They swiftly and subtly told the guy to get moving and then apologized that Id had that interaction on their lot. The next week when I noticed that the phone charging port wasnt working, they addressed the problem immediately and at no charge. Ridgeline is run by solid folks, and I recommend them without hesitation to anyone looking for a Subaru. Five months on, Im happy to report that the Outback is performing very well, and Im extremely satisfied with my purchase!

gl
Review №3

Having looked a long time for an affordable Subaru Outback, I was pleased to find Ridgeline. All the vehicles sold here have had some accident damage, yet the work that has been done is of good quality. Since they only work on Subarus, they are able to repair and restore the cars to an attractive level. They will explain how each car was restored and what the original damage was, (Mine was backed into on the rear quarter-panel by a fire truck)Alexander, the young man that assisted me (and whose father runs the body shop) made the entire buying experience very easy, and when I wasnt quite certain about the brakes, he had them put it back on the lift and make the necessary corrections with a smile.I took delivery of my 2104 Outback Limited last week, and have been very pleased

Sp
Review №4

These folks are specialists, and the Subaru seems to be a big part of what they do, so if you want one or need one fixed, look them up. Helpful, informative, welcoming, and the view of the mountains from their place, is breathtaking. Much love and respect guys, and thank you

Du
Review №5

Buying a car here was as good as the experience gets and they were helpful at every step of the way. Returned phone calls very promptly, answered any and all questions, never once acting like it was a burden to them. To put it simply.... they communicated.

Le
Review №6

After kicking tires on used Subarus in Greenville, I found Ridgeline Automotive on the web. We drove up there on a whim and I have to say that this was THE most pleasant car buying experience Ive ever had. These guys are knowledgeable and very low pressure. They go over every car they sell and fix whatever needs attention. They are fully transparent and showed us pictures of what the car looked like when it came in and were able to give me a full rundown of everything they did. We left with a nice folder full of our paperwork and even a car care sheet so that we know how to maintain. They even followed up the next day to make sure that we were happy with our purchase. I feel like we just bought a solid car that will last us for years to come. Next time I need a car, this is where Ill go.

He
Review №7

We purchased a 2011 Subaru Outback in July 2021. We can’t say enough good things about our purchase. The car is immaculate! The interior has gorgeous leather and this car has every bell and whistle you could hope for. You would never know this isn’t a brand new car. Alexander was phenomenal! My brother purchased a Subaru from them a couple of years ago and recommended that we check them out. We are so glad we did! Alexander is so knowledgeable and kind. This was a first car purchase for our 16yo daughter and he went out of his way to make sure she got the car she wanted. We would recommend Ridgeline Automotive to any and everyone and definitely plan on being repeat customers.

La
Review №8

I was put in a very unfortunate bind when I totaled my car. I needed to get a new car ASAP, and I wanted a Subaru, which is what I had lost. I found this company through recommendations from friends and Im so glad I did. Alexander was my main point of contact and was very helpful - he gave me a no-nonsense, direct attitude, which I appreciated. I was able to roam the lot and take cars for test drives. It was the most simple car buying experience Ive had and I cannot recommend them enough.

Jo
Review №9

Talked to both Alexander and Phil when I bought my Forester. Very helpful - car was detailed to look almost new and mechanically brought to high functioning and it was priced below what I found at other dealers online.

Dy
Review №10

So far so good! I purchased a 2010 Subaru Outback from Ridgeline about a week ago. The whole car buying process with them was simple and stress-free. Alexander and his team were great. We drove 5 hours to visit Ridgeline. They have a reputation for being one of the most reputable used Subaru dealers in this region. If you are in the market for a used Subaru, go see Alexander at Ridgeline.

Rh
Review №11

Just bought our second car from them, both being Subaru Foresters. Wonderful company ran by honest people.

le
Review №12

We bought my wife’s Outback from Ridgeline. It was her third but the first purchased from Ridgeline. The whole experience was great and we highly recommend them if you’re in the market for nice affordable Subaru.

Mi
Review №13

Weve bought two Subarus from Ridgeline, one last year for my father-in-law who uses it to make deliveries in a large area of the mountains of southwestern Virginia, and the most recent one for my mother. In this case my brother was visiting and helped select one. He is a journeyman mechanic living in Texas, and he wants to come back soon to buy one for himself. The team at Ridgeline is professional, very informative, and makes our transaction easy. Well be back.

Fr
Review №14

I had been looking for a Subaru Outback for 2 months or so. Subaru holds their value! Ridgeline had 3 Outbacks at reasonable prices. They know Subaru cars and check them for the few weaknesses they have and do maintenance that is due or close to being due. On my own with zero pressure I decided to buy an Outback from them. I have not regretted it for an instant. My wife is happy which if you are married is a small miracle in itself. I still drive a 1992 Volvo 240 also so I tend to hang on to cars longer than others but if I ever need a car again I will go to Ridgeline again! Thanks.

Mi
Review №15

The guys at Ridgeline were GREAT to deal with -- very straighforward and honest-feeling, which is a rarity in the auto sales business. Great shop in AVL that will quickly deal with any problems.

Ka
Review №16

I have nothing but great things to say about Ridgeline and the guys that work here. Alexander and Phillip were great, shared all the information about the cars I looked at and were very helpful when trying to decide just which car to get. They told me even though there’s no warranty to always call them first if something seems or goes wrong with the car and I did just that. My belt start squeaking and they got me in the shop and Mike took care of it in a matter of minutes at the shop. Everyone I worked with took great care of me and I appreciated all of them! Highly recommend buying your next Subaru from them!

Ma
Review №17

I have bought two cars from Ridgeline in the last 3 years. The first one was an Outback which I drove until I gave it to my daughter for graduating college and the recent purchase was a Forester. Both cars were low mileage and very affordable. The guys at Ridgeline are so easy to do business with. NO pressure especially as a woman buying a car without my husband.My recent purchase I had to get a loan. Ridgeline recommended a lender that was so easy and fast with the funds.I went in to test drive and they said pick out the ones you want to test. Easy as that. No pressure.Once I bought the car they said if you have any issues let us know and we will fix it at our shop instead of going to the dealership or a more expensive mechanic. After 3 months my AC was not blowing cold air. I called and was told it could be a couple things. Got the car in and fixed at a very reasonable price.I highly recommend Ridgeline and I will continue to by Subarus from them in the future.Thanks for making it easy guys 😊

Ri
Review №18

Enjoying our vehicle. Alexander was helpful, straightforward & followed through on all commitments he made. He told us all about the car & answered all of our questions satisfactorily. We’re happy with the service & the car. Michele Perry & Rick Mode

An
Review №19

Firstly, if anyone has previously purchased a used car, they will know that they are entering a professional business and the transaction will be done efficiently and timely. Now, for some one without any experience there is a fear of doubt: reliability, price, hidden problem areas. Speaking to Alexander provided me with the confidence to follow through. He answered many questions, provided any documents needed completing the sale. This process took over 3-4 days.....patient all the time.......when we able to get our paperwork altogether to purchase the car. In fact we bought 2 used cars., The price was fair, cars were clean and in excellent condition. If you are looking for a Pre-Owned car I would suggest that you give Ridgeline a chance. We were stressed out on the way and then relaxed and comfortable on the way home. Thank you! *****. 5 star.

sl
Review №20

Very professional and friendly folks. We bought a rebuilt 2012 Subaru cross trek and were absolutely amazed with the service here. I would highly recommend this place if you are in the market for a Subaru. Would give 10 stars if that was allowed!

Mi
Review №21

Very caring and brilliant group of mechanics!Master technicians, they know their stuff.You can be sure to get a great vehicle for your money!Just do your research, and you will be pleased.Grateful to do business with these guys!🌈☀️

Rh
Review №22

If your looking for a great ride for a great price that you can depend on come to Ridgeline no bull just good people

Me
Review №23

This place is a great place to buy a good car at a reasonable price. The guys there are nice and accommodating. I bought 2013 Subaru Outback to be my second car. I would recommend them to anyone. In fact, I have and will keep recommending. Thanks fellas.

Ja
Review №24

These guys know what they are doing. They fix wrecked Subarus and sell them at very good prices. They provide excellent customer service. I would recommend them to close friends.

Al
Review №25

My experience with Ridgeline Automotive was really great, they have quality inventory and a high level of knowledge especially about Suburus. The process was simple and they were great! I would buy a Suburu from them again.

Am
Review №26

Ridgeline was a pleasure to work with! I saw their car online and went to see it, and it was just as advertised! Alexander and Phil addressed all of my questions about the car thoroughly, and were willing to fix the couple minor things I had a concern about. They really know what theyre doing, are honest but not pushy, and take care of their customers. Anyone looking for a Subaru should visit them!

Be
Review №27

These guys are great and super helpful! They went out of their way to accommodate me coming in from out of town to look at and buy a car. Great selection of Subarus. Hopefully it will be a long time, but if I want/need to buy another car, Ridgeline Automotive will be the first place on my list.

Fa
Review №28

We brought a 2011 Outback Subaru for my daughter, and we could not be happier with the car. It drives extremely smoothl. It is a solid car. Their customer service is also impeccable. We 100% would refer them, and count on us to come back for my sons when he is at the driving age.

La
Review №29

Y’ALL. This place is GEM. I bought an outback from them about a month ago. The price was incredibly reasonable thanks to their on-site Subaru mechanic and the fact that they seem to primarily deal in Subaru’s, which I’m sure makes sourcing parts easier, faster, and cheaper. The buying process was incredibly simple... I test drove my two favorite vehicles on the lot on Saturday and took one home Monday. About a week after getting it home I realized I had a small leak in the back, and about a week after that I was having another minor issue (for transparency, mine is a salvage title, so I was prepared for some issues). I had texted them about the leak and it was taking me a minute to get it out there... they texted me just to check in! I’ve never had a dealer check in about a service needed, especially in the used car world. Took my car in later in the week, everything was fixed quickly and cheaply. Their customer service is top-notch and their skill is apparent. Even if you didn’t buy your Subaru with them, I would highly recommend them for affordable and efficient repairs. Thanks so much Ridgeline, I look forward to buying from y’all again in the future!

NC
Review №30

Purchased two Forresters from Ridgeline for my business and will be back for more Subies. If you want a new car thats nearly perfect take your $30-40K and go buy one. If you want a good used Subie for a fraction of that price you can trust has been looked over by guys who know what theyre doing and the important stuff taken care of then go see Alexander. My new $45K Subaru Ascent tossed parts of its PCV valve into the engine at around 30K miles, spent a week at the dealer, had to have the engine pulled out, exhaust system replaced, and other work - so stuff happens with new and used cars. Even Rolls Royce has mechanics. If youve never owned a Subaru, join us and may the six stars always guide you on your journey...

An
Review №31

The people at Ridgeline are absolute gems. I had been car shopping for a couple days and was pretty burnt out from dealing with dealers, but when I came here it was super refreshing to work with people who are honest and efficient with good work ethics. They were also willing to answer questions and fix some minor things on my Outback for free a couple weeks after I bought it! They really go above and beyond the call of duty.HIGHLY recommend Ridgeline if you want a Subaru!!

Je
Review №32

Great experience buying a Subaru from Ridgeline. Lots of inventory, fair prices and excellent customer service. Will definitely go back!

Sa
Review №33

Phil was very helpful.

Fa
Review №34

Something that I had never felt after purchasing a preowned vehicle was confidence that I had made a decent purchase. I felt that after buying a Car from the fellows at Ridgeline Automotive. Honest and kind, they want things to be done the right way. I respect that.

Ch
Review №35

Wonderful service!!! Alexander really stands behind his vehicles. I run Play It Again Sports locally and I know service. I will only by my cars from him.

Ro
Review №36

I definitely recommend buying your next car here. Alexandria is very easy to work with. Two weeks after I bought my car a service light came on. I called Alexandria and he told me to bring the car back and he would fix what ever the problem seem to be. He did fix the problem and didnt charge me for the issue. I will buy another car from these guys!!!

Br
Review №37

I purchased a 2011 Subaru Outback from Ridgeline Automotive at the beginning of June in 2018, and it has proven to be an excellent, dependable vehicle for mountain driving. The test driving and buying experience was very straightforward, and Alexander was a pleasure to work with. Over the last seven months, I have not experienced any mechanical issues whatsoever. With regular vehicle maintenance, my Subaru runs like a dream. Thank you!

Al
Review №38

Im very glad I bought my forester from Alexander! I needed to purchase immediately and the process and trade-in was efficient and easy. A part was kindly replaced for free, and its great to know I can rely on Ridgeline for mechanics who specialize in Subarus

Be
Review №39

They will sell you gutted cars that cost you thousands in repairs as soon as you drive it off the lot. Worst Dealer in Nc!

Em
Review №40

I purchased a Subaru Forester from them in July. The owner was very helpful and honest about the vehicles I looked at. I havent had any problems with my Subaru. I recommend them if you are looking for a good quality vehicle.

Er
Review №41

Straightforward and excellent purchase experience. Quickly got back to me with a few follow up questions I had.

Na
Review №42

I bought a 2011 Forester a few weeks ago. The transaction was good and all my questions were answered in a pleasing manner. I would recommend them to anyone looking for a good used vehicle.

Mo
Review №43

We were searching for a used Subaru. Surprisingly, we were directed by a local used car dealership AND their mechanic to checkout Ridgeline Automotive!If you are in the market for a dependable, reasonably priced, used car then look no farther than this family owned dealership!! Alex, Paul and Mike were amazing to deal with. Very knowledgeable and professional. They perform their own bodywork repairs, mechanics and sales! They even showed us photos of the work done to repair the body and a list of updates that were performed on the Subaru Legacy that we purchased. We never felt pressured to buy and trusted that the company was honest about the work performed on the vehicles on their lot.Though we have only had our Subaru for about a month we trust that Ridgeline performed all the work that was stated during the transaction. We highly recommend Ridgeline Automotive to anyone looking for their next used car.

Ga
Review №44

Great experience. Went above and beyond to provide a good experience, even when it cost them. Honest and trustworthy people. Love my Subaru.

Li
Review №45

Awesome experience. Alexander knows these cars, he’s worked on them. It’s not like buying a car from a used car lot. He’s a mechanic and a family man. This is our 2nd car from him. Highly recommend.

ja
Review №46

I got a fair price on an Outback several months ago and I am a satisfied customer. A couple of small problems found after the purchase were quickly addressed. Highly recommended!

Ro
Review №47

An honest dealer with quality cars

Vi
Review №48

Got myself a nice Subaru Forester. Still have it 3 years later.

Gr
Review №49

What a pleasure dealing with these guys. I just bought my second Outback from them in six months and couldnt be happier. Im a stickler when it comes to purchases like these and the folks at Ridgeline go through their vehicles with thoroughness like no other. They are extremely forthcoming when apprising you of the vehicles history, its current condition, and any other issues you might need to be aware of. They do their best to address any issues they see with them prior to putting them up for sale. They are primarily Subaru specialists which gives them a leg up over used car dealers that sell anything across the board because they...know...Subaru and have the certified mechanics onboard. I flew up from FLA to buy my second one....thats how much I trust these guys. Do yourself a favor if youre looking for a quality used Subaru...stop in.

La
Review №50

We bought an Outback a couple of months ago.Our car had something we wanted taken care of.While that was getting resolved a Subaru part failed (nobodys fault) and they fixed that for us as well.They took care of us AFTER the sale...Thanks Guys!

S
Review №51

I would highly recommend ridgeline auto. My brother and I have both purchased cars from here within the last few months and both have been in excellent working condition. Alexander kept in contact with me for a month while I was waiting for a specific crosstrek to be available on their lot and it was exactly what I needed. Exceptional customer service. And he made the entire process quick and easy. They truly want to sell you a nice working vehicle at a very fair price.

Sh
Review №52

Alexander was GREAT!!! I just not looking for a car that has been in an accident. Great for high school or college age folks!

Ja
Review №53

Best place to buy used car. These guys make sure you happy. Serious, nice people.

Ke
Review №54

Good service, good car. Happy with our purchase. I learned a lot about Subarus and my car in particular. I would definitly recommend.

Pa
Review №55

Great family bought a truck from them and was very happy with their service I would buy something else from them again my two cents parks

De
Review №56

Easy time and friendly staff, picked up a nice subaru without any hassle!

ke
Review №57

Great cars at fair prices.

Ju
Review №58

My friend bought a subaru from ridgeline auto 2 years ago and it is still running strong absolutely no issues with the car at all. His experience drove me to buy a subaru from them, Alex is very dedicated to what he does I have nothing but the upmost respect for him. I definitely plan on buying my next vehicle from them. I advise anyone in the market for a vehicle to buy or at least look at there inventory.

No
Review №59

I bought a 2011 Subaru Forester about a year and a half ago- broke down and engine totaled. BE CAREFUL.

Br
Review №60

I recently bought a subaru forester from Ridgeline Automotive. The entire process was very easy, and both Mike and Alexander were extremely helpful. I spent several months, driving out there, texting, and commuincating with Mike about what car I was looking for. Although they sell some clean title vehicles, they specialize in rebuilding salvaged subarus. Mike is very knowledgeable, and extremely forthcoming about all the work done on each car. I never felt pressured, and Alexander was very thorough and patient every time I came to look. I finally found a forester that matched my wish list, and bit the bullet. This was my first experience ever buying a car, and I can say that it was quite painless and I am extremely pleased with Ridgelines service, the price, and the vehicle. Alexander and Mike really seem to stand behind their vehicles, and told me to bring the car back in if anything at all seemed out of the ordinary. The entire experience allowed me to purchase a used car with peace of mind that if anything went wrong, Ridgeline would make it right.

Iv
Review №61

Excellent service

Ja
Review №62

Always helpful good cars.

Ch
Review №63

Friendly, informative and honest.

Wa
Review №64

Super experience shopping, knowledgeable and helpful

NC
Review №65

Con artist!!!

ma
Review №66

A+++

Al
Review №67

Super

Information
34 Photos
67 Comments
4.7 Rating
  • Address:2 Snelson Dr, Asheville, NC 28806, United States
  • Site:https://ridgelineauto.v12soft.com/
  • Phone:+1 828-782-0820
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:10AM–4PM
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