Plenty of helpful staff. Very knowledgeable about products. Veterans discount on purchase.Have returned several times to discuss a purchase that I made and have received nothing but stellar customer service and product support since initial purchase. Purchased a pair of snowshoes for a very competitive price compared to REI, ended up returning them for a refund and was given a full refund with no questions asked. People at the front counter are very friendly and helpful.
I took my sister who works at the Sportsmans in Juneau she was quite inspired by their displays. I love to just window shop there. Great inspiration comes from just looking around at everything.
Yes, they have all the hunting and fishing gear you can think off. The only problem is what happens if it is defective. I took one of their combo 6.5 Creedmoor Savage with scope to the range to sight it in. After 10 rounds were fired one of the scope mount bolts sheared off. It appeared to me it was over torqued. Thats not the issue. The issue is I took it back to see what they could do. At the gun counter I was told I can buy new scope rings to fix it. I asked if they could discount it or replace the mounts. I was told I needed to write to Savage. Since the gun was defective I should have just returned it to them. The problem was I was headed out for a hunt and I didnt have enough time to sight the new rifle. I felt they didnt even try to make anything right. I bought the $40 scope rings and finished sighting at Potters Marsh. See photos. By the way. The second scope ring failed while I was at the counter with the sales person.
Excellent workers in customer service... Had to buy 2 shock collars and they have a great selection .. thank you so much... Keep up the great work and see you soon...
Selection great but hard to check out
Great prices and staff. Too bad ammo prices are so high, but thats not because of them, just a shortage at the moment.
Wow they got those suppressors and a really great selection of stuff
Best prices in town and always a very helpful staff. Excellent military and first responder discount.
Good store for a variety of things. I enjoy shopping here as the prices are competitive and the selection is wide. I have even stopped in the store with some kids to kill some time and I had a great time with the animals on display and the wide variety of interesting items. Sportsmans warehouse is also a good place to pick up gifts if you run out of ideas.
Im an urban city girl and didnt know if I should laugh or cry walking through the store. At the front they have a board with pictures of hunters kills. It smelled like licorice that was actually bear bait. Lots and lots of guns, knives and camo. Im sure its a hunters Paradise, but for me it was pure entertainment
No complaints, I enjoy shopping here.
So i bought Simm wader on Sunday 07/18/21 and only wore one on Tuesday 07/20/21, i found some damage on the wader’s sock and the chest belt was twisted, brought it back right away today and talked to the clothing manager she said my wading boot cause it even i only wore one, then told me my wader kinda wet anyway they tried to not take the product back and not want to deal with Simm manufacture she even told me go register my simm and call them to fix it!!!!! Be careful they even try to resale it to someone else!!!!
Really like this store. Great customer service: I was looking for leg gaiters and called on phone. When I called, the shoe guy went to check that they had them. They did; and when I got there he took me to the area. They had choices in several price ranges. Fabulous. I also liked the Bulletin Board with all the fishing holes, what type of fish, and whether they were open. Well be back. SW is really more of a 4.5 than a 4.0.
Need more powder and primers! I know supply is limited but thanks for getting what you do!
Really glad to find these folks. When Bass Pro and Cabela’s don’t have what I’m looking for in stock (as usual, unfortunately) I can usually find what I need or want here at Sportsman’s Warehouse, funny how that works, Lol.
Mitch, in the fishing section was the most helpful person i have ever interacted with at any sportmans accross the country. He guided me towads what flies have been working for him as well as techniques to fish them, and actually knew what he was talking about. I really appreciate being able to go to a big box store and still recieve service like a mom and pop fly shop.
The Sportsman’s warehouse in Soldotna,AK is very clean and all the employees was so nice and helpful and Matt the hunting manager was super helpful and nice
The young man who helped us in foot wear als hrlped us with cooktop stoves and was wonderful.
Guys at the gun counter very knowledgeable. But management not helpful at all. Tried to exchange a pair of crispi boots for a shorter pair instead of the 11” boot I wanted the 9” boot for less weight. I did put obenauf’s boot conditioning on them they looks new, I used twice on the treadmill. Was met with hostility when I asked to trade them in and was told no, asked if I could return them and they said no it’s past 30 days. Won’t be shopping here anymore.
Ridiculously Bad. I order online. Receive confirmation that item is in stock. Go to store, item isnt there. Two employees tell me their inventory system is badly inaccurate & cannot be trusted. They cant tell me when the item will show up. I ask for a refund, they tell me they cant do that in store. Ill shop elsewhere from now on.
Outstanding customer service, friendly staff, and excellent choices available to purchase.
Good variety of camping, hunting and fishing products.
I find almost everything I need at this store. If it isnt in stock they can order it for you. Friendly and knowledgeable staff.
Went in looking for kayak options. They only had one which wasnt surprising with the shortages going on right now. Lots of guns and other hunting supplies.
This is a BIG store more than others.
Great place to shop! A bit expensive but,worth it
Found a good deal on hiking shoes and the associates were helpful
Im a novice when it comes to firearms and went to the gun counter and Tom was very kind, professional, and patient and helped me feel very comfortable about getting what I needed. I have been to other big name Sporting Good franchises were the Firearms salesman was condescending and arrogant in front of my daughter due to my lack of knowledge about firearms. Sportsmans Warehouse has a customer for life.
Great prices. Service is not good.
Great selection of sporting goods...friendly staff
They generally have a very good stock of reloading supplies, and the guys at the gun counter are very patient with my constant questions ;-)
Store was stalked pretty well.
Just a great place to see all the stuff you want and need
They didnt have what I was looking for, which was a high-end petzl headlamp, but they had a great hunting and fishing section. Definitely a place to get outfitted for your next excursion.
Didn’t have what we needed. Women’s restroom had no toilet paper😔
Sportsmans is competitively priced and they still give fire/law/military discounts.They have great selection of most of the camping, fishing, hunting and outdoor gear your seeking. Hard to find ammo is often found on their shelves when other places are out. Its a rather nice place to spend an afternoon browsing about gathering ideas for your next outdoor adventure.
They have great employees.great selection but no 9mm shells who else does,thanks for spending my money,see you soon.you guys rock
An amazing place to shop for all your outdoor needs. A friendly and knowledgeable staff at every visit.
Whats in stock and what it shows online is totally different. Most of the staff was friendly.
My personal favorite store of all time. Expensive though. I could literally walk in and spend a million dollars before i left the store...... If o had a million that is
Poor customer service was just a fluke. Most recent visit was very courteous and respectful.
Seems like they were short staffed causing a long checkout line. Came in looking for camp chairs and there wasn’t much selection.
Excellent outdoor gear. Rugged enough for Alaska. Only regret inventory is always low. Even before Pandemic
Decent selection, prices are a little high but they do have sales. Very convenient location.
Outstanding customer service if you’re in the need of looking for something a sporting goods stop right now you came to the right place. All the customer service agents have great knowledge of all different types of sporting equipment and accessories and clothing including knives guns bowls anything for hunting and camping. Again the hospitality is wonderful and they support the US military.I highly recommend the store to anyone who needs sporting equipment etc.
Great prices on ammo. A good survival caliber is 22. Its cheap, and I know from personal experience that you can kill a bull moose at 75-100 yards with the 22. Sportsman had kegs of 22 ammo on sale for around 70 bucks.
I like Sportsmans Warehouse. That being said, I wish their website would accurately track items that show In Stock at the local store. Instead, I call, and waste a lot of time waiting for an employee to physically check if an item is available, only to find out the employee cant find it anywhere.
Jake at gun counter was very helpful and even torqued the thread protector on my side arm for free!Very helpful staff and extremely good customer service.I have been to a lot of outdoor sports stores in anchorage but none that have staff that will help you for free. Also helped me learn how to shop my gun back to manufacture for free
More ammo would be nice.😁
Nice selection of knives at decent prices, bought a nice k-bar at a good price, wish they had more gerbers though.
Need more people to help checkout.
Store got what we needed for outdoor activities.
Great people to deal with !
Convenient location, but super pricey compared to other options in Anchorage. We ended up going to Lowe’s for tarps and saved big.
Awesome store, although their some of their apparels are but expensive compare to the other store, but their guns??? They have it all kinds and cheaper compare to other stores. Right now, some of the gums that I want to purchase are temporarily sold out. Maybe due to election time...
Limited inventory for a peak time of year.
Theyve got a really good selection, including the right sizes.
Great customer experience with Doug. I wish they had a bigger winter/outdoor clothing selection.
Another soulless box store with stuff I want for a price .
Got the exact guns I needed.thx to thier advice
They have more anything you need
They sell camping and fishing.
After thousands of dollars spent over the years as a family of 5, I can’t take the horrible customer service and disrespect from the (manager Pam) and her associates anymore. Miss marked merchandise that’s always a surprise when checking out followed by attitude from the management in regards to us questioning the price at checkout. We’ll gladly take our business elsewhere in town!
The staff was very friendly and and attempted to be helpful, however I didnt feel like the staff was quite as knowledgeable on certain items as maybe they should have been. I had a tough time finding what I needed and getting my clarifying questions answered by the staff regarding certain potential purchases.
Great selections !
It was my first time to visit a Sportsmans. I must say I have gone back a lot since my first visit. Great place! They have everything you need for the outdoors. At a respectable price as well.
Last customer of the day but they didnt make me feel rushed. Check out the board by the entrance to see where the fishing action is. They had the gun cleaning kits I needed on sale. Friendly employees.
Helpful staff.
Bass pro competition good deals watch your mailbox. Not as extensive selection as the Bass. But they were here first great location. Fushing reported for all species as you enter. Peace only reasin for 4 usually only one or two checkout lanes with employees standing around during sometimes. Been a minute since Ive visited the store might have improved during busy times all checkouts open. Peace
Fantastic staff. Great selection.
Best place to go for all thing guy related even has a section for the ladies.
Awesome store!
This was my first time there and I was very impressed by its size and the vast selection for all of your sports needs. I wont ever shop for anything fishing related anywhere else until after I shop here first. Prices are the best I have seen and offer a discount if you find it cheaper elsewhere
Everything you need for the outdoors under one roof.
The firearms counter is a COVID-19 super spreader event...no masks, no social distancing...I was going to buy a Winchester model 70 in .338 but walked out.30% of our Alaskas total COVID-19 since March, have occurred in the last 15 days We may not have adult ICU beds if the number of hospital cases keeps rising.Fairbanks only has 3 of 13 ICU beds available.Anchorage only has 15 of 91 ICU beds available.
Great place to shop for all things outdorsie. Excellent staff, good prices and clean organized environment. Enjoy!!
Employees lacked store policies and sales. Very unwelcoming to the store.
Friendly and helpful.Thanks
My friends and I went here to buy fishing licenses and the clerk was really helpful. It took 10 minutes to draw up licenses.We shopped for neoprene gloves and they were 30 - 40 dollars. They didnt have any goretex socks.
With a policy of price matching you really cant go wrong. They are competing with two other big chain stores in town. The employees are friendly and the store has great products.
Noel was great in the compound bow dept. Entire store has everything well priced. Clerks were nice with great senses of humor. Strongly recommend.
Good service, selection and prices. Lots of supplies for anything outdoors
Consistent Village Inn... Are you no server was great very friendly and down-to-earth. The food was regular and consistent with what it has been today. A fine dining experience
Couldnt find what I needed. Everything is overpriced. Lady I asked for help was unknowlegeable and reluctantly helpful, though nice.
Got everything. Prices not too bad
Faith behind the customer service counter helped me out tremendously. And took care of the customer long after the purchase. And will always have my business.
Love this place, awesome selection of outdoor lifestyle accessories.
The best spot to get outdoor gear if youre looking to get it all in one spot. I will go to 3 rivers if I can, but sportsmans is a great place to run in and get something quick!
The selection of everything SW carries makes REAL AMERICANS swoon. Forget about ordering online, walk on in and find what you want or need, purchase the item and go home with instant gratification. 👍
Great staff
Great place to shop! Price matched an item that was found at a lower cost. Great job at holding up your company policy. Will shop here again and agin!
Decent store of outdoor goods. Sale prices can be good everyday places maybe not so much. Used to be the place to go before Cabelas and Bass Pro Shop showed up. Now I prefer to go to the smaller local shops when I can but these guys do have a wide selection and I can often find it here when I cant find it there.
Good place to go for all your hunting, camping, and fishing needs. Though everytime I have went there to find defensive 10mm ammo they dont have anything. Still a great store.
Pretty much all the regular stuff you’d expect a sporting goods store to have . Pricing seems good. You have to search to find someone to help. Checkout was quick.
Grandson bought truck from there. Pleased with service and quality of vehicles.😊
One of my favorite stores.
Great store for all your outdoor needs. Helpful and knowledgeable staff
They have everything you need for your outdoor hunting and fishing adventures. I could easily spend my kids entire college fund in less than an hour in this store