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Sweeten Creek Automotive
1269 Sweeten Creek Rd, Asheville, NC 28803, United States
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Sweeten Creek Automotive
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M
Review №1

I cant say enough, how great everyone that works here is. Genuine concern for their customers. Impeccable customer service!!!

Ta
Review №2

Knowledgeable, HONEST technicians. Great prices. Awesome location. Felt safe and taken care of each time Ive been there.

Ty
Review №3

Very helpful and accommodating. Good prices for services and dont try to convince you that you need extra work done, even telling me what would need to be done if I wanted to fix it myself. Fantastic experience and I will surely be going there again.

Ev
Review №4

I had such a great experience here. Andrea was the best and got me in same day to have my brakes looked at. They could have told me they needed to be replaced, but were so honest and told me there was life left and that I was all set! $60 instead of hundreds later, I was out with a perfect car!

Jo
Review №5

This review is way overdue. I have to thank Adam, the owner, for going above and beyond to save us during a vacation. We were taking our vintage airstream out for its maiden voyage across the state. We made it 2 miles and a wheel fell off. Like the bearing blew out and the wheel came off and took off across the road.I didnt know what to do, so I had heard that good things about this place so I decided to try and get the airstream there on 3 wheels.I got there and initially he wanted to help, but just didnt have the space in the garage. But decided to come take a look at it anyway.he was able to diagnose the issue, and then took time to search out the needed parts, located them, found a buddy who was able to come do the repair within a few hours.After a few hours we actually got back on the road, after I was sure we were toast. He got us back on the road and we were able to start our vacation that I was sure was lost.I cant thank him enough for what he did for us that day. I cant recommend this place enough.

le
Review №6

Called this morning to try to get in ASAP, and although they were booked out into the next month, he stayed on the phone with me for 10 more minutes giving me his opinion and insight on what I was dealing with! We need more people like this in the world!

De
Review №7

I had an appointment here today and let me just say- COME HERE!!! They are professional, kind, and honest. Andrea was so friendly and even gave me a list of upcoming maintenance that i will need. This is the best shop I have been to here in Asheville, I will definitely be back!!!!

Me
Review №8

My partner and I just moved to the area and his car sounded like it needed some serious work done. We were looking for a car repair shop that we hopefully form a relationship with to trust with future car repair needs (always have to have a guy, and thats hard when you dont know anyone in the area yet!).After reading the reviews on google and looking into a few different places, we decided to try Sweeten Creek and we are THRILLED that we did! It seems weve found our guy on the first shot!Not only did they under promise and over deliver on the time frame (same dang day!) but their prices were very reasonable, and they helped us decide on what fixes were/would turn into major ASAP issues vs which repairs we would be able to hold off a bit longer for (moving is not a cheap thing to do, so our budget is tight).We are so happy to know we have a reliable, budget friendly, straight-forward, and honest business to help us out with our car needs from now on.Thanks so much, Sweeten Creek Auto team!- Meghan and Jon

Br
Review №9

Outstanding service! Locally owned business. Staff is professional and knowledgeable who strives to get the job done correctly, efficiently and to your satisfaction. I manage a fleet of State owned vehicles and when I have a task to big for me to handle, this is the shop that I turn to. They service not only the state vehicles but also my personal vehicles.

Br
Review №10

I would highly recommend this place to anyone! They were super helpful and really nice. My vehicle was taken in in the late morning and was ready the same evening. Go see the awesome people at Sweeten Creek Automotive!

Da
Review №11

Replaced my engine. Great people to work with. Always friendly.

Ti
Review №12

I have been loyal to Sweeten Creek Automotive for more years than can recall. I am in the process of retiring my Expedition and they are the reason I got such an extended life out of it. If you are looking for honesty and excellence this is the place.

Ja
Review №13

I went in to get a tire repaired, which they did quickly and cheaply, but they also told me that i would need my brake pads replaced soon-- a lie. I went to another auto repair shop and they told me I wasnt halfway towards needing a replacement.

Em
Review №14

Super helpful and excellent customer service. We brought our Dodge Sprinter van in for a straightforward inspection before a long road trip and the team did a great job at a very reasonable price. They even let us call them with some follow-up questions a week later and gave us some free advice over the phone!

Da
Review №15

Best service ever!!! Customer service was on point!!

L
Review №16

As always a pleasant experience from start to finish, we are very happy to have found this automotive shop. From the moment you call to book an appointment the receptionist is friendly and accommodating. I love the fact that I can trust my vehicle is being worked on by skilled and honest mechanics.

Li
Review №17

Not thorough in diagnosing issues and costs twice as much as other small shops. Poor communication and dismissive.

Ni
Review №18

Sweeten Creek Automotive is a phenomenal facility! I had taken my m35x Infiniti to another shop SIX times before I brought it to these guys. They immediately knew what the issue was and quickly fixed it right up. They saved me so much money in the long run, I had spent a lot of money taking it to another garage with the issue temporarily fixed. These guys are honest and hardworking, I plan to take all my future car issues to Sweeten Creek Automotive!

We
Review №19

Friendly and reliable service!

Sa
Review №20

This place is a life saver! Day 1 of our trip to Asheville and I noticed a belt squeaking and after a short trip I saw smoke and a slight loss of power steering. We went to a few auto shops across the street before they directed us to SCA for their good work and hopefully their availability.We weren’t sure what to expect, but they far and away exceeded all expectations and totally saved our trip! They had it diagnosed within the hour and had it fixed (several replacements) before the end of the day! They were quick, efficient, and absolutely wonderful to work with!If we lived closer, they would 100% be my go-to mechanic!Thank you for saving our trip!!

Er
Review №21

Since relocating to Asheville, I was grateful to meet Adam and his team at Sweeten Creek. Having the same mechanic for over 20 years before moving here, finding a reliable and dependable was one of my concerns about being new in an area. Sweeten Creek is awesome, and I would recommend these guys to anybody.

Ze
Review №22

Thanks to the guys who helped us get back on the road in no time!

Do
Review №23

Yes, yes indeed. What? Was I even here I dont care Google says I was. I gotta do all the reviews google requires it! Google is life! Google is love! All hail the Google!

Ba
Review №24

Love this place. I cannot say enough nice things about Sweeten Creek Automotive. Their prices are reasonable, they are prompt and professional and the repairs done to my car were thorough.I once called on a holiday weekend *just* before closing because my car wouldnt start(for advice), not only did they pick up the phone but when my cell dropped the call they called ME back with an answer to my problem and offered solutions.You wont be disappointed.

Dr
Review №25

They were super friendly and helpful! I trust Adam and his team to do a stellar job. Good People run this business.

La
Review №26

Took a 2007 car with 185,000 miles in for a pre-purchase inspection. Scott was thorough, provided a detailed report, and explained every item in a way I could understand. After buying the car, I took it in for the repairs. I was given a ride home, estimate was exact with no surprises, and all the guys are super friendly. Thank you Sweeten Creek for making it so easy!

we
Review №27

Very friendly service. I took my truck in for one repair and in doing so they found other things in need of imminent repair. I’m so grateful they took the time and attention to give my vehicle through service and so satisfied with their professional work!

Ka
Review №28

Very efficient and quality work. The guys there are friendly and they have very fair prices for work done. I will be taking both of my cars there for any work I need in the future.

Je
Review №29

Good honest auto mechanics. Everyone there knows what theyre talking about. For $55 they will diagnose and give you a rundown of whats wrong with your car.

My
Review №30

They always do a great job. Thorough, polite and comfortable waiting room. Thanks for years of perfect service.

Ke
Review №31

Seem to be knowledgeable and professional. I thought a little pricier than I thought things would be. Good news is that they offer discount to veterans.

Pa
Review №32

These guys were ready to roll when I showed up for my appointment. Tammy at the front desk and Tom-my mechanic were helpful, friendly and communicative. I will be back for any car needs I have in the future!!

Ma
Review №33

In the fifteen plus years I’ve lived here these guys are the most honest, reliable, thorough, reasonably priced, and just overall nice mechanics I’ve dealt with. I now live about 45 minutes away and they’re still the only ones I’ll go to. The highest of recommendations.

As
Review №34

I went in for what I thought was a complicated light issue, and was told my plastic was melted to my bulb!! Turns out it was an easy fix, and they charged me NOTHING for it!! Extremely sweet and honest people! So glad I was referred!!

Ch
Review №35

Great experiences over the years. I have known the owner for 15 years and he is honest and hard working. His staff take care of folks like they are their own family. I have had to have services elsewhere because of issues arriving while I am out of town and the pricing is never as good as Sweeten Creek Automotive.

Ma
Review №36

Adam, Scott and Tom are the best!!!!! Sweeten Creek Automotive is my hands down go to place for all maintenance and repair work. They are always there for me when I need them, on point and quick with excellent quality service. As a female I truly am thankful to have a trusted, reliable and straight forward mechanic. Adam really treats each customer with care and honesty. If you are looking for a mechanic look no further....Sweeten Creek Auto is the best here in Asheville!

Sc
Review №37

Trust in these guys they perform top notch work with reliability and integrity. Adam was kind and courteous and I had 100% confidence in his evaluation of the vehicle I brought him. Without a doubt one of the last truly honest and hard working auto repair shops around. Go to these guys you wont be sorry.

Ph
Review №38

Adam and his team are knowledgeable, honest and responsive. I get a clear diagnostic and plan of action every time. They are friendly, timely, realist and affordable. I know that I can count on Sweeten Creek Automotive to keep me safe and moving. Thanks yall!

Bl
Review №39

Great honest mechanics we we use for all of our company vehicles and personal.Very professional and highly sought after, if you can get your vehicle taken care of by them I highly recommend it.

je
Review №40

I use Sweeten Creek Automotive whenever I need someone trustworthy and with whom I can leave my car and know it is being taken care of. I get an honest report of what is needed to repair and I know that price is not inflated. And most of all I know it will work. I have made SCA my Auto Repair Friend. Thanks Adam and Scott.

Ri
Review №41

These folks are wonderful! They allowed me to stay while they worked on my car (with an appointment). They worked quickly and efficiently. They also gave me a specific price break down BEFORE proceeding with the work so I could choose how much I wanted to spend. And they brought out my old tire to show me how bad it had gotten (yikes it was in bad shape!) I will definitely return to these folks in the future!

Je
Review №42

Excellent service and fair shop!Adam and his crew are efficient and talented. I know this from taking all my family vehicles there for several years and having had a great experience!

Ri
Review №43

They take care of you here. Some mechanics look fit excuses to add on additional services and charges, but these guys look to save you money whenever possible. That is what creates customer loyalty and that is what brings me back to this shop anytime I need my car worked on or looked at.

Ju
Review №44

Great service with friendly helpful employees.

Za
Review №45

Sweeten Creek Automotive is the SPOT! Honest, sincere mechanics who has 120 years of combined experience! Can’t beat the customer service, the labor, and very reasonable rates! Super easy to work with!

Ty
Review №46

Great Staff!!! great price!!! we will take our car to them for now on.....

Se
Review №47

Three years ago I moved to Asheville leaving my trustworthy dependable mechanic behind in Florida. When it came time to have some service on my vehicles I was nervous to find as good of service I had received in FL. After visiting Adam at Sweeten Creek Auto I was sure I was at the right place. He had me fixed in no time and also pointed out some other things my old mechanic had missed. I would HIGHLY recommend Sweeten Creek Automotive for any of your automotive needs.

Th
Review №48

Great staff who helped me tighten my lugs since I didnt have a jack.

Sa
Review №49

Its hard to find a good mechanic that is knowledgeable, professional, compassionate about his company, and honest with his customers. Yet Adam Grassette is all those things and more! I have taken several vehicles to Adam and each time the turnaround time is quick, the service accurate, and price unbeatable. You cant go wrong with Sweeten Creek Automotive!

Ob
Review №50

Every time I come in, they are wonderful. They always get me in, give me a very fair price and show me that the work they did was needed. I will keep coming back as long as Im near Asheville. Thank you guys for the hard work. I will keep sending folks your way!

Bl
Review №51

I take my company vehicle and my personal vehicles to Sweeten Creek Automotive for all my service needs. They are fast, they listen, they are truthful, and they do great work. What more could you ask for?

Ka
Review №52

Half the shops in town I called wouldnt even take domestics, and they got my buick done in less than 24 hours, also at the best price in town. These guys are great. Would definitely recommend.

Da
Review №53

Visiting from out-of-town, I became interested in buying a local used car. I called and talked to Adam, who worked a pre-buy check car into their schedule. Sweeten Creek Automotive looked it over thoroughly and expertly and then explained in detail what they saw. In fact, they discovered five different oil leaks, among other things, saving me from buying a car that would have likely cost me thousands of dollars in unforeseen repairs. Thanks, Adam and crew, for a timely, complete, and reasonably priced used car exam!

So
Review №54

Even for the smallest problem with one if my vehicles Adam and the boys take care of me quick. Not only is it very economical but its the trustworthy experience that I love. Thanks guys and keep up the great work!!

Wi
Review №55

The guys at Sweeten Creek Automotive are top notch. I depend on my vehicle to run my business and when I took it in to have it serviced, they found some pretty big issues like a leaking water pump and a worn out timing belt. Adam kept my vehicle over the weekend and provided me with a company car until my vehicle was fixed. Excellent work, high quality replacement parts and fair prices. You cant beat that anywhere else in town. I highly recommend Sweeten Creek Automotive if you have any issues with your vehicle.

Ch
Review №56

THE most trustworthy, honest, and fair guys Ive ever encountered in over 20+ auto repair shops. Adam even offered to give me a ride while my car was being worked on. They also showed me exactly what was going on which was fantastic.

Ji
Review №57

These guys came through in a pinch. The day before I went out of town the started on my Expedition went out. Emailed them that night and early the next morning had it towed to them and they had it fixed before I had to leave town....Thanks guys for such fast and effeciant service!!!!

Am
Review №58

I ha e been going to Sweeten Creek Automotive for several years now. Adam and crew have always taken great care of our vehicles. It is tough to find a mechanic that you can trust. I will always go here! Great people!

St
Review №59

Great service! My wife and I took our cars there for various fixes and we were in and out quick. Nice to have found a solid honest mechanic shop in town!

Ti
Review №60

Great service every time. We had to leave the state at last minute for a funeral. Our cars were past due and not ready for travel. Sweeten Creek Auto took us in with 30 minutes notice and made us road worthy again. Thankful!

Ta
Review №61

They gave me a affordable and good fix on my car- came in for my car to be looked at and they found the little things like mounts that were worn and got me an appointment to fix it fast. I got to play with a coloring book while they were fixing up my car and then adam put my picture on the wall. It was nice.Good trustful people.

El
Review №62

They have been taking very good care of my 13 year old cars. It is very reassuring to know where to go to get good care and excellent pricing. Everyone working for SWA is so kind, helpful, and reassuring! Highly, highly recommend for all car care needs!!!

Ty
Review №63

Awesome. These guys fixed a mistake another place made quick and cheap. One of the mechanics gave us a lift to hotel. Scott was great

Al
Review №64

Adam really has always helped me out. I think they are as competent a repair shop as you will find in Asheville. You should consider doing business with them as well.

Tr
Review №65

I represent Travers Brothership an internationally touring band based out of Asheville, NC. We put an average of 50,000 miles on our touring van a year, so it often needs maintenance. We recently took our van to Sweeten Creek Automotive for a long list of repairs, and after seeing the results, I dont think I will ever go anywhere else for repairs in WNC again.They completed all the repairs in 48 hours, and for a very affordable price, they are some of the kindest and most professional mechanics I have dealt with in my career. Highly recommend this spot, by far the best and most efficient spot for repairs I have ever dealt with. Thanks guys, youre awesome.

Ja
Review №66

I have used Adam and his crew for years... always have great service and good prices... I recommend them to anybody!

Th
Review №67

Consistent and reliable. We have been using their services that last 6 months for our trucks and have been happy with the results.

Mi
Review №68

Went in due to hearing a noise on the back driver side tire my ex told me he believed it to be the wheel bearing. I Googled cost and expected it to be a quite expensive fix. They were so nice and confirmed it was the wheel bearing and that it was going to cost way less than what I thought!!! They also checked my roters and breaks and let me know that my breaks still had a little life in them. They didnt try to cheat me out of money or fix things that didnt need fixed right away. I dropped off my car at 8am and picked it up at 11am. I will go here from now on for any of my vehicle needs 😊 Great customer service! Thank yall so much 😊

Ri
Review №69

Wonderful experience. They treat you right here, with courtesy, professionalism, and integrity. Im coming back here for all of my auto repair needs.

Ch
Review №70

A couple of Fridays ago, the passenger window to my vehicle would not come back up. I called Sweeten Creek Automotive and they got my vehicle in right away and fixed the window so that I wouldnt have to spend all weekend with the window down in cold weather! Thats great customer service!!!

ci
Review №71

Scott was awesome! He met my urgent need for inspection and kept me on the road safely!

Ja
Review №72

I am just blown away by how amazing my experience was with Adam at Sweeten Creek Automotive ! He did a quick and honest review of my car and went above and beyond my expectations. Best Mechanic in WNC HANDS DOWN!

An
Review №73

Awesome service, knowledgeable crew and FAST!!!Best mechanics in WNC

Ja
Review №74

The staff at SCA are highly skilled, professional, honest, and diligent. Adam Grassette really knows what hes doing--and hes not above finding alternative care for your car if he thinks another shop might be better suited--to me thats a true mark of a professional who cares. This is the only mechanic I go to, and the only one I recommend.

Ma
Review №75

Adam and his team are amazing. They went above and beyond to make sure I was taken care of especially since Im pretty clueless when it come to cars. My car was back running in no time. Thanks Adam!

Sa
Review №76

Adam and all the mechanics at SCA are very professional, respectful and knowledgable. They take great care to make sure my car is fixed correctly. Honest assessment with fair pricing. I trust them to take care of all my cars needs. I very highly recommend Sweeten Creek Automotive!

Sp
Review №77

Great service, trustworthy and always gets the job really quick. Price is always fair and guys are all great to work with.

Ca
Review №78

Adam and his team at Sweeten Creek Automotive were awesome. I had an emergency over the weekend and Adam was more than happy to take a look at my car first thing Monday morning. You cant get more prompt service from anywhere else in Asheville. They fixed the problem with my car in a short amount of time and gave me options to fix other problems that would certainly cost me big down the road. He really does go the extra mile for his customers. I greatly appreciated his help, and will use him again in the future.

je
Review №79

Great service! So professional, fast and detailed. I would recommend anyone looking for a general mechanic to go to Sweeten Creek!

Ji
Review №80

Diagnosed my car quickly. With no charge. Very honest.

Co
Review №81

Great staff, very please with their work!,

We
Review №82

-Update-$1400.00 estimate was fixed elsewhere with $80.00 in parts plus $100.00 labor. Also, when the car was returned to my possession, the plugs, wires, splash guard, etc. were left as a disconnected mess. It was not appreciated.Perhaps the crew missed a step and were convinced that the $1400.00 job was necessary. The difference between the real cost elsewhere and the estimate here is so large that I am suspicious. If it was a mistake, it was a pretty huge one for a professional.I do not offer one star because they were quick to get back to me, had a professional demeanor on the phone.-Original Post-Old faithful wouldnt start yesterday morning. Adam referred me to a tow truck, who showed up within 30 mins to haul my ride up to the shop. I had a full work up of diagnostics by 3 the same day. Couldnt afford the bill to rebuild it (not worth it on such an old ride), so I cant speak to the work that would have been done. The phone ettiquette, speed, and straight-talk impressed me, though.

Li
Review №83

Adam Grassette, the owner of Sweeten Creek Automotive, went above and beyond for me and my family. He is our mechanic of choice, so when I found myself with a minivan that wouldnt start near 5 pm on a Friday in my daughters preschool parking lot, I called him. He asked me some troubleshooting questions. When nothing worked, said he would be over shortly. He came to her school, jump started my van (twice), called a nearby auto parts store to tell them what I would need and followed me to be sure I made it there. If this kind of customer service doesnt sound familiar when you think of your mechanic, maybe you should try Sweeten Creek Automotive.

Ho
Review №84

Great bunch of guys. I bring both of my my vehicles there for any repairs that I may need.I have been a customer for 9 years and would recommend anyone to become a loyal customer like myself

Ab
Review №85

Broken down 500 miles from home, and they were the only mechanic who could look at my car right away. Everyone else we called couldnt see us for several days. Im glad I ended up here though. Adam was kind, explained exactly what was wrong, and was able to fix the car and get us back on the road within two hours. I didnt expect such a happy ending! Though it is unlikely I will ever be back in Asheville, I highly recommend this auto repair shop to anyone who is in need!

Je
Review №86

This wonderful place is all about excellence to customer service. They each will go the extra mile to be of service for their customers!Remember the days when people had Integrity-adherence to a code of values and ethics, a state of being honorable-of outstanding character. Well, there is still a mighty few out there, I just met them today!!!Thank you Adam, I will no longer go-elsewhere!!Authentically,Jeannot Gamache~Fletcher 9/13/16

De
Review №87

These guys are AWESOME ! Check them out if you have any auto questions or concerns. Thanks guys my truck is back to new with 200,000 miles recently rolled over !!!!

Ni
Review №88

These guys are honest, fair priced, do great work and they’re FAST! Highly recommend!

Ra
Review №89

Adam is awesome! We were in and out fixing our flat tire. Wonderful service!!

Mi
Review №90

Great service from trustworthy mechanics. I highly recommend using this company

Ro
Review №91

Nice guys, good job, trust worthy

Da
Review №92

Super fast!! Amazing job trust him very much.

Ka
Review №93

Unfortunately this company tried to charge me almost $1000 to fix a timing belt and water pump that was in perfectly good condition. They also told me I needed an oil change but I had already changed it 2 days prior.

Ma
Review №94

Fast and reliable service- they already had the part by the time I arrived, so there was no waiting around. Highly recommended!

Vi
Review №95

THIS PLACE IS INSANE!!! Anybody who thinks about coming here for there automotive needs I STRONGLY ADVISE YOU NOT TOO!!! They are complete rip offs! They charge outrages prices and do a sloppy job!

Jo
Review №96

One of the best mechanics in town. Fair, reasonable and honest

Le
Review №97

Awesome dudes, great service, the only place I Wil go from now on 😃

Ja
Review №98

My car broke down while I was on vacation in Asheville. I had it towed to Sweeten, and they were phenomenal! They had it diagnosed and repaired in less than a day and kept us updated the whole way. Their communication was great. It turned out to be a faulty tensioner and water pump from recent work I had done at my local dealership. They coordinated with the dealership on payment which was great. Sweeten and the dealership made a stressful situation much easier for me to deal with. I wish I lived here so they could be my mechanics.

Sh
Review №99

Talk about Freaky Fast and Friendly service! These guys are on their game! Had me in,out and safely on the road quick as wink!

Sa
Review №100

The owner is very friendly and fair priced.

Information
38 Photos
100 Comments
4.9 Rating
  • Address:1269 Sweeten Creek Rd, Asheville, NC 28803, United States
  • Site:http://ashevillemechanic.com/
  • Phone:+1 828-277-0883
Categories
  • Mechanic
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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