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Premium Auto Glass Inc
6779 Wadsworth Blvd, Arvada, CO 80003, United States
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Premium Auto Glass Inc
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Ge
Review №1

Saul G just changed my windshield on my bmw and did an amazing job! Very professional, fast, clean and goes out of his way to make sure the customer is happy. Even put everything back how I had it. Would recommend to anyone. Thank you again Saul.

Ma
Review №2

Did a great job on the install and were very upfront about it as well as quick. They did cost a bit more then Im use to, but I was expecting that since Id been told their glass seems to last longer then other autoglass companies. Also had a 6 month guarantee with a promise to fix chips for free, so definitely no complaints there

Am
Review №3

The office seems busy but everyone is efficient and friendly.I came in last minute and they filled a chip in my windshield that day.

Da
Review №4

Courteous staff. Prompt and professional service. Quality product at a fair price. Heard about from Tom Martino.

Am
Review №5

Premium Auto Glass was true to their word about the warranty on my new windshield. They replaced it at no cost. Very thorough and professional team.

Go
Review №6

FINAL Update: Took advantage of the nice weather and decided to get some additional opinions regarding the attempt to correct earlier deficiencies. Took the motorhome to Safelite Auto Glass, Quickset Auto Glass, and to RV Glass Specialties. All three concurred that as it was left, it was still not correctly installed and could be problematic.Junior at RV Glass Specialties decided there was no time like the present to make it right. He and his assistant got out their tools, and within 30 minutes had both sides of the windshield properly located and resealed in place, all without any charge to me or my insurance. All I can say is that when it comes to RV Glass, these guys are the best, and really made my day!Premium Auto Glass maybe okay on auto windshields, but I will do all my RV business with RV Glass Specialties, and I cant more highly recommend them!As for Premium and RV Glass, my final rating is back to a 1 due to my initial bad experience and the lack of a proper installation even after a second try.UPDATE: Owner has contacted me, came to our house and has appeared to correct all deficiencies. I will not be able to verify proficiency of repairs until later this year when we go out traveling and camping on a regular basis. At this point, I will be changing my rating to 3 stars.Changed RH windshield Glass in our motor home, and dislodged LH windshield Glass in process, but claimed it was like that before they touched it. To believe that it was driven 14 miles at interstate speed to their shop without wind noise from a separated seal, but upon them working on it, it magically has a gap that you can stick your finger though, and now has obvious leak, is far fetched. Also, the RH Glass that was replaced was not properly re-seated, plus considerable mess was left all around Glass, which seems to be a common issue.Also owner failed to respond to a BBB complaint, I guess because they are above that.Pictures below show the lack of quality, and how they choose to leave your vehicle. Lastly, the day I picked it up was a day that it started freezing rain and snow. Of course, they chose not to do anything to stop the rain from coming in before I arrived to pick it up, and I had to drive home with the opening and water that came in through it.

Ba
Review №7

Professional and timely. I had my side mirror replaced in a very short time. Didnt have to replace entire component, only mirror. Much less expensive.

Fi
Review №8

Good window but left my side wall by the windshield very dirty with hand prints and cracked my dash. Overall not happy but the windshield looks nice.

To
Review №9

Great service and friendly staff.

Je
Review №10

Family owned and operated and pure and true customer service

Je
Review №11

My car windshield is a rock magnet and this company has helped me with several repairs. Quick, easy, and affordable every time.

AJ
Review №12

This was such a simple and easy process to get the chip in my windshield repaired for free through my insurance. The customer service was top notch and I would go here again.

Mi
Review №13

Second time using this professional company. Honest repairmen, great pricing and they took care of me on a snow day!

Ja
Review №14

Quick service, fair price, and nice facility. Thanks!

AA
Review №15

Very pleasant to work with, very professional and they go out of their way to meet your needs

De
Review №16

To have an employee talk bad yell and scream and tell me where I can and can not park in a lot that has multiple stores is not acceptable. It’s not marked! the spots are not just for your store only and the amount of negative that is out in the world is sad. We definitely need to pass the smile and peace to change the world. Just be cool dude.

ja
Review №17

These guys are great! Took care of me the whole way through it. Definitely recommend them to all!

Ty
Review №18

Great place. Excellent staff, and good pricing. Will be going there for all my auto glass needs.

sa
Review №19

This was my first time getting my windshield replaced and going through this company was quick and easy. The staff were friendly and the waiting area was comfortable. Plus they gave me 6 months free chip repair should my windshield take any more damage. Happy with my new windshield.

G
Review №20

Super helpful and friendly folk. Let me in on some trade secrets. Saved me a bunch of money. Thanks so much yall!

Th
Review №21

Got us in quick and fixed the problem, we hope, that was caused from another glass place. Really friendly employees who make you feel comfortable.

Ga
Review №22

I had a great experience with Dan M. today. He called when he was on his way, arrived on time, and finished on time. He was kind and professional in all our interactions. I would highly recommend Premium Auto Glass. My window was fixed within 24 hours of calling! Great from start to finish!

Ch
Review №23

Very good experience in having my windshield replaced. Quoted a fair price over the phone and they were able to schedule me in within a matter of days. They called ahead, arrived within the time window given, and the tech was courteous.

Jo
Review №24

Premium Auto Glass was one of the most honest, fast, and professional shops I have visited in the Denver area. They fixed my side window the same day, and communicated through the entire process. I will definitely go back if I need more glass repairs!

Au
Review №25

Good people 🤙

Da
Review №26

What a great business. Im assuming the owner is the guy that took care of my window chips two times in a row. There was no charge because im a state farm customer, and they always treat me professionally and do the repair on the spot. Thank you Premium Auto Glass!

C
Review №27

Great service. Good job. Rich the manager was very friendly . Took care of customers very well.

Ji
Review №28

Due to a series of unfortunate events, I had to have window repairs done twice in one week. The folks at Premium Auto Glass were great. Prices were reasonable. Work was done very quickly and everyone was great to deal with. If I need auto glass work again - and past history indicates that I will - I know where to take the car!

Am
Review №29

I love this shop! The are professional and perform their inspections and repairs quickly and efficiently. The 2 times that I have had rock chips repaired were zero cost because I have State Farm Auto insurance. The front desk ladies are all great, handling walk ins and the busy telephones exceptionally well!

Ci
Review №30

There are many things that went wrong in the process of getting my window changed. When they first came to change my window the glass they had was already cracked. Causing me to have to reschedule for another day. The second time they had come again they broke the seal of the bottom of window where the window connects to the car.

Da
Review №31

They replaced my windsheild while i worked! Easy and great services!

Da
Review №32

Was offered the option of my windshield repair being done at their shop or at my home with no mention that I would be charged for the at-home repair while the onsite repair was free. The repair was great but the lack of communication and information is beyond frustrating.

Ra
Review №33

Got me in and out quickly. Have a well run operation that seems able to juggle walk-ins and people with appointments. The glass technicians make for nice eye candy. Worked seamlessly with insurance. The people at the front desk were friendly and helpful, and everything was fully explained. Everything was done without a hitch. Thank you.

Jo
Review №34

After 3 re scheduled and 1 incorrect windshield order later my windshield finally got replaced. the technicians are great and knowledgeable as well as on time, but cant really say the same for the Logistic/administrative team. It seems they are a bit discombobulated when it comes to running an office, working an agenda, or ordering basic parts from which the whole business is based on (windshields) updating my 1star to 3 solely cause of the technicians (they deserve 5)

Al
Review №35

This place was fantastic! I came in and they looked at the chip in my windshield and said they found 3 and that they would fix it right away! I was here maybe a total of 30 minutes for everything. I definitely recommend coming here they are amazing and so friendly

Ge
Review №36

Quick and professional windshield installation that Safelite was unable to accomplish.

Gr
Review №37

Another 5 star review for these guys! Ive had them do a few windshields and their prices are always great and they do top-notch work. My auto body guys recommended them too. My last project was a 1985 Toyota truck that they no longer make the window molding for. But these guys took it on and went above and beyond to make it look amazing and at a really fair price! They also do chip repair and all other auto glass (beyond windshields.) I will only go to these guys from now on and will recommend them to all I talk to as well.

Br
Review №38

Fast & friendly.

Va
Review №39

Great staff..great service!!!

Bl
Review №40

Ive used them more than once and every time I receive fast and efficient services.

Ch
Review №41

The technician was rude, he ripped the fabric on the ceiling of my car, left glass all over my car despite leaving him a blanket to reduce the amount that would be on the seat where my dog and child sit. There was glass all the way down the driveway, not just behind or in front of my car but 2 car lengths down the driveway. I asked the tech if he could vacuum some of it up since we are an animal hospital and if that gets in an animals paw it would be bad. He ignored me and left glass everywhere.I tried to call premium auto glass many times since without an answer, I left a message. The customer service is very poor! I wish I would have gone with satellite, my ceiling would not be hanging down at this time. The windows however do look great. Which is why i gave more than 1 star.The technician came out and fixed the fabric hanging from my car. He also vacuumed up the rest of the glass and apologized for the mess. I appreciate the followup. I would use them again.

An
Review №42

Very quick and professional windshield replacement in 20F weather! From scheduling to installation, Im very happy with the level of service. Would definitely use again.

U.
Review №43

They are very professional and reasonable priced

Jo
Review №44

George and Raul just finished replacing my windsheild. These folks are professional, courteous, and competent. I high recommend premium auto glass.

Je
Review №45

Excellent work and very efficient! Friendly customer service and techs. Walked right in and repaired in no time. Great value.

Sp
Review №46

Morgan at the front desk was super nice to my wife and Travis on the installation both were very professional explained everything in detail. Fixed a chipped front windshield. Travis was fast and did great work.

Ra
Review №47

Very helpful and professional

Br
Review №48

Outstanding service. Came in on Christmas Eve with no appointment and they were still able to help me out. Super quick. Reasonably priced. Everyone was super friendly.

Sh
Review №49

Even though they dont repair sunroofs, Matt offered to take a look at mine. He determined a problem part was cosmetic and removed it. He saved me an expensive trip to a dealer, resolved the problem, was SUPER nice! Am so appreciative. Will definitely use their services when the time comes!!!

Ma
Review №50

Inexpensive but not short on quality or service.

Je
Review №51

Great speedy service, friendly helpful staff, third visit, pleased and satisfied every time! Great chip repair and great windshield replacements!

Br
Review №52

I could not say enough good things about their costumer service!I have been here several times for my own car and a few times for family and every time they are so helpful and flexible with getting you in last minute.I will never go anywhere else if it is something they are able to fix.My only complaint is that I wish that they fixed everything on cars so I wouldnt have to go anywhere else LOL

Ch
Review №53

Have used this company for 3-4 years now for my families vehicles. Today they were out at my home to replaced my 5th or 6th windshield I have purchased from them.Their windshield techs are punctual, polite and take time to answer any questions you may have. I had some surface rust on the frame of the windshield we have been keeping an eye on. The tech took extra time to treat the area, seal and apply a protective barrier before placing the new windshield, with no additional cost or up sale.I will continue to be a loyal customer, I have had nothing but great service and pricing over the years

Ri
Review №54

Ive had 2 windshields replaced by this company after hail damage and I would go back again. They work in a very fast paced industry with a lot of variables out of their control. While the service was not perfect the first time they did what they could to make it right.

Br
Review №55

These guys are the best. Honest helpful and quick. Cant recommend them enough!

Pa
Review №56

I visited the Arvada location, and got in early for a chip repair. Everything went quick and smooth.

Da
Review №57

They did a great job and great prices and they really do take care of you and treat you like an individual and not just another sale. I will recommend them to everyone. When I needed help the most they were there for me. Thank you!!!!

Au
Review №58

Very pleased with the expierence setting up the mobile service over the phone last week. The technician, Mark L., was very thorough in explaining the Dos and Donts. Very friendly guy and had the windsheild replacement done in a half hour just as he said he would. The price and service was great, $100 under what a competitor wanted. I highly recommend Premium Auto Glass.

Ti
Review №59

Excellent job! Outstanding service & people.

Ch
Review №60

This place will always be my to go place!!!The crew provide amazing service and they are extremely honest. Thanks for the good work.

Ja
Review №61

Highly recommend. Have used there service twice. The first time as he was installing it he noticed the new windshield had a scratch (I would of never noticed it), and he took the piece away and brought a new one the next day.Always have been friendly and easy to get in contact with.

He
Review №62

Great customer service. Prompt glass fill and quick replacement of windshield

St
Review №63

Replaced my rear window on schedule with friendly service.

Jo
Review №64

So far this has been the best referral I have ever had. Thanks to Omera Ford and the great work these guys do to get you back on the road again with a clean unglazed windshield.

DA
Review №65

Absolutely a great place to get anykind of glass or mirrors repaired they did a great job at a amazing rate super clean waiting room and a very friendly staff will recommend to anyone in need of glass work

Ge
Review №66

These guys are great! We recommend them to all of our customers. If you get the chance to use their services you will be very pleased!

So
Review №67

Stop in for a quote!

Ed
Review №68

Why use the National brands? These guys are the BEST. Home town service at national pricing. They have worked seemlessly with my insurance company. I have 10 cars. They have treated me fairly on cash windshields. They have come to my home on a Saturday to do my large work truck. They have scheduled three of my vehicles to do all at one time. They have special ordered hard to get glass. They have performed many chip repairs for me and I never had one run. I would never call anyone else. When your insurance company transfers you to the national brand for a schedule, tell them I want to use Premium Auto Glass in Arvada. By agreement, they have to let you use them, at the same price.

mo
Review №69

We waited all day for these people to show up to fix a rock chip in our RV front window.They had not showed up by 4:45 so I called to see where they were. Kimberly advised that they came out at 1:00 and was chased off by a guy on a golf cart, but they supposedly looked at the chip and decided it was too big for them to repair. There is no way he could have looked at the chip because we were here and we have a cover over the windshield that we wouldve had to remove.These are not honest people to deal with. RVers be very careful about these people.

J.
Review №70

Professional service and efficient staff. A chip patch only took about 15 minutes including the insurance confirmation.

Je
Review №71

The fact that I had to use Premium Auto Glass twice in two weeks was most unfortunate. I saved up for 5 years for a new truck, and in a matter of two weeks I had a window broken out by a thief and a chip in my windshield. I called my dealer and they were the ones to refer me to Premium. With the broken out window Premium came to my work, and removed ALL the glass from the door and vacuumed out what I missed from the first round. The tech did an awesome job, and was friendly and professional. With the rock chip again they were friendly courteous and got the job done quickly and professionally. Nothing but good things to say about both interactions with these guys!

Br
Review №72

Stan is the best, I highly recommend using Premium for all auto glass needs.

Co
Review №73

We had two stars on our windshield. Told us there would be no charge to fix them. A young kid told us “it’s not a guarantee he can repair them”, so he took our vehicle and drove it in the garage, we waited in office. Not even 8 minutes later he handed the keys to office person and left, she gave us our keys back and said your done. OMG it looked the same, he didn’t do anything at all, what a waste of my time. I think there hoping I’ll come back for a new windshield since the stars were still there. I’ve had stars repaired before and it’s usually a 15 minute process. I am totally disgusted with the service here. No wonder star repair is free, they do nothing to fix them.

Be
Review №74

Amazing, fast, quality thank you so much!

ga
Review №75

Highly suggest not going here they will just waste your time

Ed
Review №76

Good glass and good Techs

St
Review №77

I really appreciate the good, honest service and the efforts to keep my costs low. Thank you!

Je
Review №78

Horrible service. They first ordered the wrong windshield. Then I set an appointment and they never showed up. I called to rest the appointment and got one for a Monday afternoon. I was called on Saturday saying that my windshield was actually in Colorado Springs it wouldnt be there until Wednesday. Then on Monday 30 minutes before noon I got a call from the technician asking if we were still on for my appointment. I had already made plans so now its set for Wednesday but well see if they actually show up.

Br
Review №79

My rear window was blow out from the recent hail storm. I first called and they set up a mobile fix. The guy showed up on Saturday and was professional and kind but the work order he had was for a windshield. So he did not have the right part that I needed. His manager then called and said they would order the correct part and i could go into the store monday morning or have a moblie come Wednesday. I said I would come in on Monday and she said it was first come first serve. So I showed up at 8:45 and dropped it off. By 12:30 I still had not heard from them. I called 5 times before I got to talk to someone. The man said that they havent touched it yet and was waiting for the vendor. So they still didnt even have the part in. I had to go to work so I called another 6 times before being put on hold for 10 mins. By then I had made it to the store and walked in. I told them that when it was done that they needed to call my boyfriend so he could pick it up. My lunch time is 5:30 at that point I had a voice mail saying the car was ready. My boyfriend had never got a call. I called them and they didnt answer. I called again and asked why they did not call him. She said they most of not read the note. I told them he was on the way to get it and gave them my card info on the phone. NOW DURING ALL THIS NOT ONE PERSON I TALKED TO SAID SORRY ABOUT ANY OF THIS. It was the worst service I have ever got.

Li
Review №80

Great experience with our tech! Came to my work to replace my windshield, serviced quickly and they did a wonderful job.

Ch
Review №81

Fixed a rock chip in about 20 mins.

An
Review №82

Amazing customer service! Very fast and best price on my regulator and done right the first time.

Da
Review №83

My rear view mirror fell off my windshield and needed to be reattached. I took a chance that they could do it and fifteen minutes later they were done and NO CHARGE!!! Wow! I will remember these folks for my auto glass needs! Thanks Premium Auto Glass!

To
Review №84

They were great all through the process of replacing my windshield, but the last step of cleaning up my dash on my new f150. It was a smeared mess.

Te
Review №85

Went in for a tiny chip.Two days later just sitting in parking lot it cracked about 20 inches .Was trying to prevent that . I was better off leaving the tiny chip.

Dy
Review №86

I recently had my windshield replaced. Premium came out to the house and took care of everything. They made the process simple and quick.

Pe
Review №87

Outstanding customer service!

Fr
Review №88

Called about getting a window chip repaired. They got me in same day, and fixed all issues for the same price. Took about 20-30 minutes. Will keep them in mind for future needs.

Da
Review №89

These guys are awesome. Quick, firendly and honest. Thanks fellas. Cracked windshield fixed for a fraction of what another company in Arvada wanted.

Ti
Review №90

Seemed like a nice place and the guy let me know that the chip I wanted repaired had already been done and saved me money. Also patched a spot with some paint for free

Lu
Review №91

Fast service, upfront and effective workers.

Ry
Review №92

In and out in 15 minutes for rock hip. Thanks guys!

Ma
Review №93

Fast great service. Very affordable

Br
Review №94

Great deal and good customer service

Je
Review №95

This is a must have place for everyones address book! Great service, Thank you guys very much!!

Vi
Review №96

They take care of myself and business always. thank you for your help . AMBASSADOR PAINTING

Le
Review №97

Good quality, professional service at my office while I was working!

Ni
Review №98

This company always goes above and beyond. Mark the installer is the best.

st
Review №99

Poor service. Told me I didnt need a appointment and to just come in. Made me wait for an hour and a half when they said it should be 10 to 15 minutes . While everybody was just sitting around.

Aa
Review №100

Quick windshield replacement by friendly and honest staff.

Information
17 Photos
100 Comments
4.4 Rating
  • Address:6779 Wadsworth Blvd, Arvada, CO 80003, United States
  • Site:http://premiumautoglass.com/
  • Phone:+1 303-423-3500
Categories
  • Auto glass shop
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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