I really enjoy writing positive reviews and this one comes with extra pleasure!On Thursday 10/28/21 I picked up a Ego Power Station. We had been without power for more than a day and power restoration was not expected any time soon.The store could have fufulled thier obligation and let me go, but instead they went WAY beyond what was needed. John offered to charge up the batteries so I wouldnt have to figure that out without power. I didnt ask, he just offered.Next he took the time to explain the unit to me and make sure I had every chance for success. He also gave solid advise and helped set important expectations (which I already understand from research). He was spot on with his advice. Im sure less savvy users would have really appreciated it.I interact with a lot of people all over the world. Its rare when you come across someone who genuinely cares about providing world class service. I believe John is exceptional in this regard.Thank you John and the Arlington ACE hardware team! You are amazing!!--Walt
Classic old fashioned hardware store that has everything you need. Staff is very friendly and helpful.
Great helpful young 👏 staff, just love the way they help me with product suggestions and the like.I had a guy help me with Paint this morning he seemed very knowledgeable. Mp
The products were great. A lots of high quality products to be chosen. Best choice for your home accessories.
You can find anything you want in this place. Very nice people working there.
Awesome local hardware store. Incredibly helpful staff. Great range of products. If they dont have it, you dont need it.
Have been a frequent visitor to this store for a few years. The best part is their super-friendly and helpful staff. Recently I went in for a return, and the guys were so nice and considerate that they literally made me feel guilty :-) Got to give it a 5/5.
I tried ...I tried to think that Im going to save money. By going to those other places and seeing the men in Orange.. but no Ace is the PLACE! Its just different. they smell like a hardware store should smell... Like sawdust and bolts... even through the mask; its permeates the air around you. you can feel the richness, professionalism, and helpfulness..not to mention they have every single whowhat and doodad that you could ever possibly need and it would be made in America or stuff usually very high quality. and you know what? theyre at prices are a few cents extra, but because it is worth it to have the right people .there true knowledge and are able to help the do-it-yourselfer find the confidence they need to complete the job right the first time.
Good selection of products, and its nice to see a dog friendly business.
Looking for a snow blower and finally found it there. Called and Dave was nice enough to hold it for 30 minutes until we got there. Super busy place and great staff. Plenty of parking
I drive all the way from Boston for hardware support from this particular location. The customer service and knowledge about the supplies is beyond amazing.
Friendly, helpful, convenient.
Great staff and an impressive selection for a store its size. I’ve never had a bad experience shopping here and I’ve been coming back occasionally for about 5 years.
I got gutter parts
Good place