user
Verizon Wireless - Wireless M Arlington
633 W Pioneer Pkwy, Arlington, TX 76010, United States
Appearance
Verizon Wireless - Wireless M Arlington
Comments
Mo
Review №1

I had a fantastic experience. No one trying to sell me what I didn’t need. Listened to my needs and helped me make good decision for me. Also no wait - I’m and out.

ma
Review №2

AJ was very professional, knowledgeable, and fast. Excellent service

Ba
Review №3

AJ and Ratanvir were very helpful to me getting a new phone I would recommend them to anyone

Ma
Review №4

With the big box Verizon store only doing curb site, coming into this store for the personal touch and interaction with the 2 young men working there, was a relief. Very efficient and friendly. This has been and remains my go to. Size of the store isnt an issue and location is easy in and out.

Ki
Review №5

Jashan was very helpful to me while I was in the store purchasing my new phone. He was very polite and patient, solid 10/10

Pa
Review №6

I have had the worst problems with phones just not able to get connection Wi-Fi out in the county60 miles down the road. DesperateLooking for the phone that I wanted I was unable to get it in Hurst Texas .StoreWent to store Verizon #located on 633Pioneer ParkwayArlington Texas 76010The sales rep at this store in Arlington her name is AJ she set me up connected it all transferred.brand new phone a great deal and shes just so helpful and in between helping customers she had me in there I was probably about an hour and a half trying to get transferred from old phone to new .Thank you she needs a bonus....However accommodate your personalGreatcustomer service sales .thank you for taking the time forReviewsCheckups

Br
Review №7

Jashan helped us today and he was very friendly and informative! I would definitely refer anyone else to him for any kind of Verizon issue!

An
Review №8

I had great experience buying a new phone and Rhyme was very patient with me and answered all my questions and concerns. I will recommend her to my friends that might need help with their phone.

Ca
Review №9

They give FAKE information about the warranty for life about this cable. they do not say how the guarantee works

Am
Review №10

Ratanvir got me in to a new phone fast and easy I would most definitely recommend him to anyone looking for a new phone.

Da
Review №11

Somehow I had lost all but 16 of my contacts. I believe her name was either CJ or LJ. She was awesome in getting everyone of my contacts back all with a smile on her face. Thank you CJ or LJ. Youre the best.

Ke
Review №12

Bought a new phone today, which was long overdue. Jashan, at the Verizon store on Pioneer Pkwy in Arl. Tx. was extremely helpful, knowledgable and friendly!

Pa
Review №13

Ratanvir is a great listener and always ready to help the customers at any given time because of you Ratanvir I stayed with Verizon.

Sh
Review №14

Rhyme was great helping with my phone, Ill def be back to buy when its time to pay my bill, I hope Ill see her again.

th
Review №15

Thank you so much to store manager to make me happy with my new phone!!👍

Ne
Review №16

Ratanvir provided friendly, competent help by phone and then in person.

Ro
Review №17

Good store. Great service.

Aa
Review №18

Jashan was very helpful and made the process quick and easy

jn
Review №19

Outstanding service that goi above & beyond. We went into the store needing some help at the very last minute. Steven was there to help, he did everything above and beyond to make sure that we received the help we needed. He never rushed us out, treated us like family and assured that everything was working properly before we left the store. We are absolutely grateful for his help, he is an absolute asset to this company. I highly refer this store if youre seeking excellent.

me
Review №20

I went in for them to switch over my information and pictures from one phone to another and there was only one guy in there and he said it was 30.00 cash and I swear he was looking at my pictures the whole time cause we were trying to do stuff to another phone but I couldnt remember my password to it but Im pretty he was looking through my pics.....not cool and I am with Verizon so 30.00 cash seemed ridiculous to me!! They could have put a small fee on my bill but he insisted it had to be cash.

Gl
Review №21

Great service. Very professional service. I would recommend Linver to anyone.

Yo
Review №22

This place is closed

Ol
Review №23

Danny was one of best reps I have ever have to deal with. Helped picked out a phone that fits me and and helped me transfer all my information over, will be coming here for now on

Ju
Review №24

Jorge, who works here, was a blessing to me today. He was able to find several years worth of pictures in my gallery that were accidentally deleted from my phone. He really knows what he is doing and has a great attitude for customer service. Thanks again, Jorge - you made my day!!

St
Review №25

Wonderful customer service. Jorge and Steven are the best. They treated my husband and I loke family. Definitely will be coming back. Thank you guys. I wish there were more stars.

Mo
Review №26

Joe went above and beyond to help set up my new phone. While there, he even found a better plan and now I’m saving $50/mo! Would highly recommend

Ar
Review №27

Received quick service for my return.

Re
Review №28

Stephen is verte knowledgeable. He assisted with putting my family on a better plan with new phones.

Ol
Review №29

Linver Gomez was so awesome and patient attending to me at my visit to the store.....I could recommend him to my friends.

Ed
Review №30

As a brand new customer who went to ask for information about changing from T-Mobile, Izzy was very helpful and took his time explaining everything regarding information. I walked out with two brand new phones and a tablet. In other words, the best customer service I have ever received.

De
Review №31

I was very pleased with Issie my Verizon sales person. He was very knowledgeable about the phone I was inquiring about. He worked to get me signed up in a quick and efficient manner. I have been with AT&T for many years but continued to be dissatisfied with the way my bill would go up. He was able to work with me on the amount I was comfortable paying. Thank you Izzie. (If I misspelled your name I apologize.)

Br
Review №32

Great experience, Gomez was great and very efficient!Made switching very easy!!

Fe
Review №33

I was in the store early today and young gentlemen named Miguel Meza had outstanding customer service in helping with a phone bill and received a free tablet as well! Thanks so great keep it up!

Jo
Review №34

George and Joe was very knowledgeable about the needs of my family and the experience and no one what we needed it and I was very very pleased and would definitely recommend folks to come deal with these two awesome Gentlemens they know in-depth information I can really help you out when you called in a bind and need certain questions answered sure it is very fluid and his technical information of our backgrounds and everything and Joe is very considerate and kind and just make sure that taken care of a customer comes first I would definitely recommend to anybody - John w.

Na
Review №35

I am above and beyond satisfied with the service I received today. The sales representative Izzy was very knowledgeable and extremely helpful. I would definitely recommend this store for future purchases.

Ju
Review №36

Great experienced team. Very helpful and very professional. They do know their products. Joe and George are the best!

Sa
Review №37

I absolutely would recommend this Verizon location to anyone in Arlington. Ask for Joe, I think he is the manager. I went in to the store two different times now and just ask for Joe, he’s there everyday...I was a sad girl with a broken phone... I just knew I lost all my pics... 45 minutes later I walked out with a new IPad and a new iPhone, with ALL my data off the old phone, a free case, and Joe even helped me register my screen protector and Processed an order to sell Verizon my phone. Hands down the best experience I ever had in a phone store period😃😃😃😃

Ca
Review №38

I went to this Verizon store to get help with a factory reset on my Samsung phone. I met 2 amazing people...Vincent and Raylah! I couldnt remember passwords, etc. They helped me get everything back on and ready to go in record time! They are very knowledgeable!

RA
Review №39

I just went to this location just to pay my phone bill and I had great customer service from Miguel meza he handled all my needs and questions he is the best and I would recommend anyone and everyone to this location and ask for him

Jo
Review №40

Very helpful. They take care of my phone and plan.

Da
Review №41

The service was great, and Joe was super friendly! If I ever have any questions Ill go to this store for sure they were super helpful!

ja
Review №42

This is one of the best store. Quick service and helpful

Ch
Review №43

Very knowledgeable and friendly. Got me a better deal then I thought. Showed me a new app that looks awesome. Recommended

Ab
Review №44

Helpful, fast, and simple. Stephen took care of all my needs. Got my new tablet on my plan.

Jo
Review №45

Great service everytime I walk in

Na
Review №46

Steve was Awesome!!!!!! at the new Verizon store on W. Pioneer Parkway in Arlington. He helped me set up my new phone, he was nice and very professional. Stop in and check them out they have great deals going on.

Lu
Review №47

I Isaias and Denise were a huge help when I need it!! They know there products! I would recommend this Arlington location on pioneer to everyone! Happy camper:)

ma
Review №48

This store is one of the best i ever been 2. Izzy is very nice, helpful. He did us great deal.

he
Review №49

My experience was excellent at this store, Izzy helped me transfer all my information and even had some tacos next door while I waited. Definetly recommend this location

Yo
Review №50

Mr Izzy was very nice and friendly he helped me through my process of getting my new iPhone 8 I would recommend some of my friends if I had any But he’s The Best

Ro
Review №51

An employee there, Steven, helped me get a great deal on my new phone and charger. He also helped my dad with some issues with his phone. Highly recommend this store.

An
Review №52

Very helpful when my phone died on me thanks so much.

El
Review №53

Went in to purchase a new phone and the employee who helped (Izzy) was super friendly and made the process quick. Highly recommend going there if you’re needing any help!

da
Review №54

Izzy was great and fun to work with. Made me dance to demonstrate slo more. Great service

Ni
Review №55

Izzy’s the man! Great Verizon location.... The best customer service I’ve ever received.

Da
Review №56

Staff was a very helpful. Affordable plans compared to what I was paying with old carrier. Made switch to Verizon.

Va
Review №57

We loved the customer service at this Verizon location. Izzy was very friendly and helpful when we upgraded our iPhones.

Ti
Review №58

If your looking for great customer service, sales and support this is definitely the location to go to. Nick helped me fix a huge problem that I thought an Authorized Dealer couldnt even help me with. A corporate store in Atlanta lied to me and completely tried to sabotage me just to get 2 new activations so I was extremely upset because I waa facing a problem of possibility having to pay for one of my devices full out price if I needed to cancel a line and I was not prepared for that shock mentally or financially. Nick helped me figure out how to keep the monthly payment going on the new device instead and got my set up with another option for that line I did not need. I was so please with the customer service I purchased a new case as well. Thank you Nick for all your help and hopefully your manager sees this review and rewards you for it. You deserve it.

Ti
Review №59

Great place, nice employees and Joe was the coolest and polite person I have meet.

La
Review №60

Purchased my new phone today. Stephen hooked me up with Verizon. Come to this store.

Al
Review №61

Jorge sold me a horrible smartphone that froze on me by the 2nd day of use. I liked how he kept sayingI got you alot but really is just to sell me the phone. Simple business tactics that we fall for. Went next day to return it the manager cam gave me horrible service like he was upset that I was bringing the phone back and told me I had to wait for him till 6pm to get a another one of the same model. I said No & left my with my receipt of refund. Everyone who reads this dont waste your $$$ here Go to a REAL VERIZON STORE!!!!!!!

He
Review №62

Got great customer service from Izzy, awesome location definitely recommend it got a great deal from them! Very pleased

Ge
Review №63

Very friendly customer service and knowledgeable staff. Izzy helped us out and we got a good deal on two new iPhones.

Ku
Review №64

Izzy over at Verizon on Matlock hooked me up plus really appreciate the loved he showed me so go get the hook up with Izzy.

Ba
Review №65

Izzy is a very good person, has a good customer service and a very great personality, he helped me get everything done with 0% payment and he’s cute too thank you so much you’re most helpful.

Ak
Review №66

He was so helpful to us recommend this place if your a Verizon costumer.

Ja
Review №67

Very grateful for Valerie for her above and beyond help with my new phone. Also to Steven for showing up early to help with my new phone!

Ch
Review №68

Jorge was very friendly and fast. Great service

St
Review №69

A VERY GREAT FRIENDLY STORE THE MANGER STEPHEN. IS A NICE GUY

Pa
Review №70

Very satisfied with Izzy! Took the time to answer all my questions and provide me with information I didn’t know. Thanks Izzy!

Za
Review №71

Very helpful. The few problems we can across he fixed them with ease

Je
Review №72

Store was great. Stephanie helped me with my new phone, transferred all my information, and answered all my questions. I would shop there again.

Ja
Review №73

Very helpful.. Did everything to get me the best deal!

Er
Review №74

Seville was a great help and was patiently waiting for me to get the information I needed. Great service

He
Review №75

Great service... Izzy was very helpful & got everything approved & set up!!!

Je
Review №76

Seville was awesome. He got really busy but never lost his cool and took care of everyone with pleasant personality

Wa
Review №77

Switched to the prepaid plan and love it. They helped me get a new phone and now I have better service with Verizon

Ja
Review №78

Staff was super helpful. I had some pretty techy questions about what I wanted and came away happy.

Ty
Review №79

Great customer service. Very personable. Will go back to this store!!

Ca
Review №80

Free tablet. Cannot beat the deal. Thank you Stephen

Jo
Review №81

Guy was cool got us a iPhone X from another store, great service

Ko
Review №82

Very good customer service and very close to the central Arlington area.

Ef
Review №83

Switched from Sprint to Verizon. Great service at this store and great plan. I am saving thanks to Stephen

Sa
Review №84

Went here and the guy at the store said they didn’t have sim cards to offer us. Also he was charging extra for services that we had already payed for and the other store didn’t ask us for anything. The store isn’t as good as the other stores around.

Ma
Review №85

Izzy is the man. Very helpful, got me set up with a new phone and saved a bunch of cash.

Ro
Review №86

Izzy was so helpful and the store...go see him!!

M
Review №87

Very quick customer service and perfect answers for your questions

Al
Review №88

Stephen help me with my phone. Service very good!

MI
Review №89

Joe was the coolest and best employee.

An
Review №90

Incorrectly applied a promo, ended up paying for the free iphone in the buy one get one free promo

TR
Review №91

This store charge an extra $30 fee just to service you &+ you still have to pay the $30 activation fee. Not good business.

Co
Review №92

Having problem staying connected to the internet

Ja
Review №93

Carol was great, thank you for your help

Ja
Review №94

Izzy was very helpful and knowledgeable!

Ad
Review №95

Quick prepaid service

Ja
Review №96

Really bada service

Ha
Review №97

They are honest with cutomer and useful

La
Review №98

I simply hate it here they are ALWAYS low on inventory

Sc
Review №99

Very good service here

Da
Review №100

So rude !Not a good place to visit !!

Information
10 Photos
100 Comments
4.4 Rating
  • Address:633 W Pioneer Pkwy, Arlington, TX 76010, United States
  • Site:http://wirelessm.net/
  • Phone:+1 817-784-7300
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations