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Celltech | Cell Phone Repair Arlington
3811 S Cooper St #2402, Arlington, TX 76015, United States
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Celltech | Cell Phone Repair Arlington
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Un
Review №1

This is an extremely bad place to get your phone repaired or even buy any case. I was attended by the store manager guess he told his name as Mahesh...gave extreme high price for a iPhone 11 repair(Screen and back). The screen is not original, its just a fake fist copy screen. Surprisingly the back was exactly same as original but after doing some research of my own I came to know they are not authorized by Apple to do repairs, still they do have a Apple logo screen. @Apple uh huh??When asked for a better quality screen got a quote in which is higher that my exchange rate of my phone. Very disgusting place and unprofessional employee. After negotiating and arguing for over 10 mins I left the place and I believe he cursed me in his native language...was not in a mood to take up a fight but I want to tell everyone that STAY AWAY FROM THIS PLACE.

De
Review №2

I came here with a completely jacked up phone. The guy working there named Mike helped me out. He was nice and kind, he explained the procedure of a phone repair and even gave me a free case. I am really happy with the service and the quality of screen he gave me. thank you so much guys. appreciated.

An
Review №3

Sam and his associates are really nice and helpful. They provided great quality service as well.

Va
Review №4

Im giving this place a 1 star because I just experienced poor service compared to everyone else that has left a review. I went and asked for an estimate to fix my phone and was given a price, but was told that I could purchase the screen if I wanted to pay less, which I did. So as soon as I received the screen I went to take my phone. I left my phone and the employee that took my phone from me also wrote down my cell #. The whole time I was waiting for a call because he said hed call. I never got a call so I went back and was told it would still be longer until it was ready, which was fine, because beforehand I was told they had many phones ahead of mine. This was around 6pm Saturday, I go back around 5pm Sunday and the phone was done terribly. I was told that the screen I bought was unable to work with, that it was missing something, but still they went ahead and worked on it rather than calling me and letting me know that the hardware I left was unable to resolve anything. And on top of that, the back glass which was also replaced wasnt even completely stuck on there, as if it had been done just prior to me showing up. Im very discontent because now I have a phone thats at even bigger risk to mess up. Also when I went back to mention the guy was pretty much, careless about what I was telling him and basically he told me that there was nothing he could do, and in some way tried to pin it on me by saying that the person who took the phone from me was basically doing me a favor by fixing it because they dont work on a phone unless they purchase the hardware, although I had done it before on a previous occasion. I say this in hopes that this doesnt happen to anyone else.

Ha
Review №5

My iPhone 11 Pro stopped working out of no where. So I decided to come to Cell Tech to fix my phone. I had a man by the name Sony work on my phone. It was great experience I recommend anyone to come and get there phone fixed here. He had it very clear to me what he was going to do my phone and what he did. I would definitely come back and get my phone fixed again if I needed too.

*g
Review №6

It is the worst they charge $110 for the worst screen. When I got my phone the Back whas cracked and the screen looked horabel and when I went to see my codm graphic it looked worse and i went to talke to the guy he said o its just the update I told him that my screen broke after the update and it did not look like that ugly.the phone is a Samsung Galaxy a20, and he did not even say sorry let me fix it again

Az
Review №7

Great job and great timing at the cell tech store in the Parks mall at Arlington. Came in to the mall to get my new iPhone fixed and the Manager Sony hooked me up with a great price as I was on a budget. He also threw in a temp glass on top of the deal. Highly recommended and amazing customer service.

Xt
Review №8

This is the best place to buy a phone case. I came here today and I met Nisha. She is an angel, she knows her job to the core. She is very friendly and welcoming. I recommend anyone who needs a phone to come here and get one. Very high quality products. Thanks Nisha you’re the best

Ma
Review №9

Great place, fast and easy. 3 weeks later Sony kept his word that if i came back hed stick to the original price he gave me,coven though the price of parts went up. Thanks again!

Iv
Review №10

The staff was very helpful and assisted us with everything we needed there. Especially when I bought a screen protector, they put it on for me and did an excellent job.

Da
Review №11

I came in totally in tears and Sony Was able to calm me down he was so nice and patient with me. I had. Flight to catch within 3 hours and he was able to fix my phone and out the door in time to do with I needed to do. I highly recommend you to visit him for all your phone repairs. In the Parks Mall by Game Stop

Ca
Review №12

Came with a broken screen on my iPhone, @ Cetltech store, Parks Mall, next to games stop and I had an awesome customer care experience, with the manager Sony. Guys, you should try this place you will love it. Thanks to everyone working in that store, very professional team.i will definitely recommend my family and friends to this place as they do all kinds of repairs on cellphone and tablets. Thank you Sony and Celltech. Super happy customer.

Br
Review №13

My iPhone8 screen has broken a few times and at some point caused more troubles to the phone. CelTech in Parks Mall has a great team. They have fixed my phone several times🤞🏽I came in today around 4:30 the guy fixed my phone in like 20mins. He actually gave it back better than before. The cost is so worth the quality of work received. Thanks so much I wish I knew the guys name however he was awesome‼️

KI
Review №14

My experiences with the CellTech Store in the Parks Mall of Arlington has been extraordinary!!! We originally walked in 6 years ago to get my son’s screen repaired & literally became customers for life! 6 years later, 2 1/2 screen repairs, 12 phone cases, phone accessories & screen shields we are completely in love with the service, selection & guarantees! The value & attention my phone covers & accessories receive make me feel incredible 🙌🏽🙌🏽We recommended this store location (next to GameStop) where Israel & Sony the Manager will take your phone game to the next levelKimberly n DFW

Gl
Review №15

Great service from Sony!!! He has the best deals I would honestly recommend everybody to come see him! Plus he is really nice and great customer service I always bring my phones with him because of the great service he offers

eM
Review №16

Unable to service my phone the same day do to me being unable to make it in time for cut off time do to having a job. When asked if I could have a screen protector to prevent further damage they were unable to provide do to not having stock.

Ja
Review №17

Great services, fast and friendly job. Explained everything that need to be done. Would really recommend. Great prices on the phone repairs.

Ca
Review №18

Came in phone repair. Cracked display Sony gave fair price for S10. Took 120 mins. Had to bring in next day could not hear very low. Immediately Sony took care of it. It took 1 hrs . Great service. Fair pricing.

Li
Review №19

Had a great experience at cell tech with Nisha. She gave me a very good deal on phone case and screen guard and helped me set up my new phone too. Awesome

Pe
Review №20

When I tell you I hate going to cell phone repair stores i new I hate them .... but Cell tech doesn’t feel like your regular cellphone repair shop, it’s actually really friendly and no one pushing you to buy this and buy that. Israel is so funny! He talked to me the whole time with hilarious conversation Sony repaired my phone I watched him and he put it all together perfectly ! I’m beyond happy I will be recommend to all my friends and family. If you’re reading this don’t even think twice tell them penny sent you!

Da
Review №21

I came to the cell tech store in the mall next to game stop to get my phone fix. The guy was busy but still had my phone fix fast and gave good service. I’m happy with my new phone screen!

Be
Review №22

I’ve brought 6 different phones in the past 3 years. They all ended up great. Wait is worth the price and always willing to work with you.

Ja
Review №23

Great service, work fast, reliable and dependable when I came in they worked with me the workers were efficient .

Mo
Review №24

Dropped my note 10+ and cracked it 😭 brought it to the Celltech store and they hooked me up! They fixed it nicely at a very good price! Was very happy!

Cl
Review №25

Extremely happy with the service. My iPhone 7 has been locked for a month with service and apples stores haven’t been open. We came here when we were shopping at game stop and saw celltech Sony was a great help and even repaired our other iPhone screen that was broken. I give this place 5 stars cause that’s all that’s allowed.

Br
Review №26

Stoped at the celltech store @ parks mall manager Sony was very kind and trustworthy. I asked him several questions and he did not hesitate in answering. He made me feel very comfortable having my devices worked on by him. Definitely would recommend his work, will definitely be back! Thank you Sony for all your help!!

Ge
Review №27

Great customer service. Sony was excellent with helping me with what I needed. Definitely will be back, and will recommend them to anyone who needs their services. You can’t miss them. The are right next to GameStop, upstairs, not far off from the food court.

Ch
Review №28

I must say this store is my new go too for any cellphone needs very professional and fast service thanks so much Resul I will be back.......

Je
Review №29

Sony is a very skilled technician who was able to fix our Iphone after the technicians at Celltech located at the Galleria Mall in Dallas replaced the front and back glass and left the phone inoperable. Save yourself the hassle, just go straight to Sony!

Ma
Review №30

HORRIBLE!!! i went to get my cracked screen repaired there they repaired my screen and in less than 2-3 weeks my phone had a bad glitch it’s never had before to it .i take it back for them to repair the glitch and all they did was make it even worse my phone is now to the point where it opens apps by itself and also calls people by itself my keyboard is also screwed due to the glitch .I WOULD NOT RECOMMEND!!!

Ne
Review №31

Sony the Manager was great 😌 awesome customer service & fixed my phone perfectly ❤️ I’m so glad I came here at the Celltech store, next to game stop at Parks Mall,Arlington!!! Will definitely come back and recommend everyone to checkout this Awesome store for all your phone related requirements.❤️❤️✅

Ag
Review №32

Cell tech by game stop has amazing service was fast at fixing my iPhone and ipad and very affordable. Special thanks to Sony for helping me and my wife

El
Review №33

Sony is always great and nice when I come in. Amazing and fast service always takes care of me!! Always explains everything very well. %100 recommend coming here.

de
Review №34

My phone was literally broken front and back and I took it to Cell Tech (next to gamestop) Parks Mall location and The manager Sony explained to me that it could be fixed in a few hours with everything working like new . He walked me through the process of what he’d be doing which was very assuring . Once I came to pick it up it was perfect ! Working and functioning properly he even tested it to ensure quality. I would highly recommend and the prices are reasonable as well .

Di
Review №35

Got a good deal for phone cases and charger. Nisha did a great job for me. Definitely recommend

Au
Review №36

My friends group referred me to Celltech at Parks mall to get my new Samsung galaxy note to be fixed. Had multiple issues on the phone which Samsung and other main line repair stores declined saying not fixable. Sony the manager very well explained to me about the issues and helped me fix all the problems in my phone. Thank you Sony and team celltech. Highly recommended for everyone who has complicated issues on their phones.

Su
Review №37

Great repair done super fast! Sony got me all ready to go and even applied a new screen protector for me! Highly recommend!

Sw
Review №38

Great service by Sandy. She hooked me up with a pretty good deal. I would definitely recommend this place. Thank you Sandy!!!!

Ka
Review №39

Came in got my phone fixed and he was super fast I like the place he gave me a low price he was willing to work with me his name is Sony the manager for cell tech come check out the store next to game stop and ask for him

De
Review №40

Phone was total damage and 30 mins later a brand new phone they did a amazing job, Sony is the guy to go to definitely recommend him to everyone

Ro
Review №41

Sony did a great job today on my phone and it didnt take long either. I always come to the cell tech the one inside the mall because they never disappoint me and always get the job done. Thank you sony!!!

Gr
Review №42

Great job on the phone repair, completely looks new . Awesome staff and professional service . Next to game stop . Cel tech is great .

Aq
Review №43

Came in to Celltech parks for a android screen repair and the manager Sony helped me with a great price and fixed it like brand new. Very happy and definitely recommend to check the store next to game stop.

Ju
Review №44

I got my phone fixed here and Nisha gave a good deal on a case and screen guard. Very good service. Worth the money.

Cr
Review №45

The motherboard on my sons phone went out, I brought it to cell tech store (next to gamestop). Sony, the store manager was very helpful and polite. I will be a returning customer.

Al
Review №46

I had a super great experience here! The guy helped me out a lot and fixed my entire phone for a amazing price! They have super great prices! Defiantly recommended ask for Sony ! He had great deals and will hook you up

Te
Review №47

I just got a new Phone & Sony was a great Salesperson he was very Accommodating curtious & Helpful. I loved my experience at the Celltech store above the ice skating rink. They have me a senior citizen discount of 70% which got.me tears as I couldnt afford to spend a lot as I was on my budget. Love u Celltech Team!!

Ni
Review №48

I finally got a case for my phone and Nisha also put a screen protector for me. 100% recommend

Aa
Review №49

Bought a cell phone case and Glass for my phone here. Nisha helped me pretty well. Got a good deal. Will recommend this place to my friends.

Ma
Review №50

Had my Phone repaired here. They have great service and good products. Nisha helped me a lot. Thanks

Do
Review №51

Overpriced and overall bad service. Couldnt even properly set my screen on my galaxy s10e

Hi
Review №52

Good fast repair. I didn’t have a lot of money so they worked with me on the price and got me fixed up the same day make sure to check for Sony or Israel !

su
Review №53

I had a great experience here with Nisha. She does a great job applying tempered glass and gives good deal on phone cases. 100% recommend cell tech in front of the sunnglass hut.

Mi
Review №54

Replaced battery and screen on my Samsung S9+ looks and works like new.

De
Review №55

I came to the counter and Nehe was helpful and patient while I tried to decide on which cases I wanted to buy. I want something that would protect my phone as well as look great. She helped me find what I was looking, I also got a new screen protector and she placed it on for me. I will be coming back.

Be
Review №56

Great service and great price. Love these guys, they always work with you on pricing. The more work they do for you the better discounts they give you. So nice to feel comfortable going somewhere and feeling like you can trust their word and their work.

Bi
Review №57

Great service ! Speedy and reliable . I am enjoying cell tech services .

Re
Review №58

Really nice costumer service got by Neha when I bought beautiful phone cases I like the place extremely and will visit all again thank you for such a great experience 😇😇😇😇😇😇

Kh
Review №59

It the best place to buy case and temper glass. there service is really good and the price are also good . they even do repairs in good price cheap and fast in few hours . i am really happy with neha customer service

My
Review №60

Cell tech the store at Parks mall,They’re good with fixing phones and great customer service. Got my phone fixed and car back the next day with small issues on screen. The manager took good care of me and replaced me under their warranty protection plan. Awesome customer service and threw me a temp glass.

Za
Review №61

They were very helpful and generous when fixing the phone. They gave us quality information before the process so we knew exactly what we were purchasing. They are a family owned business, so all of their processes were reliable and safe — they even have a camera over their facilities so we can see what they were doing. The process took only 15 minutes, so it was quick and easy. Our associate Sony was very nice and helpful with the process — truly great service.

Th
Review №62

I am military service member and these guys were great from start to finish. Sony the manager at this store gave unprecedented service and did a remarkable job with the repair on my iPhone 7s plus. He also found me a water proof military grade case to fit my needs. I would recommend these guys any day of the week. Great job guys!!!

de
Review №63

Words can’t describe on how the service is at this store. They make sure every customer are treated with the up most respect. They are super quick with amazing results with fixing a device. I bought my first iPhone from them and they took to time to help me transfer all my data and made sure I was leaving the store100% satisfied. I would recommend them10/10 times.

Br
Review №64

Israel took care of me and my phone and beyond. I had a cracked screen and he not only fixed the screen but managed to repair everything inside as well. Im grateful he went above and beyond with the service. And, a bonus I got a warranty for everything that was produced. Its been a pleasure doing business with the company and within a very small window in time.

An
Review №65

Had my XS Max repaired a few weeks back. Back glass was shattered. I was highly skeptical at first because I saw how much work it was to repair this part of the phone...they had my phone for a few days but when I got it back I was impressed! It’s been a few weeks now, and I have not had one problem with the phone! Awesome job and would highly recommend!

Sa
Review №66

Senika gave me an amazing deal on case and screen. Will surely come back. Love the customer service.

Jo
Review №67

My LG thin Q is a great phone but I never had a good screen protector for it until I walked into Cell Tech. Sony there gave me a beautiful glass screen that doesnt wrinkle doesnt slide and doesnt show bubbles. It is more responsive than my original plastic one. Very happy with the purchase and the service.

do
Review №68

Shruti customer service was excellent definitely recommend anyone going here and phone was fixed in a timely manor. Thank you so much

Gi
Review №69

Came in to get my sons iPhone 6 fixed. The screen was a MESS! I honestly thought it was not able to be saved! Well let me tell you Celltech inside of the parks mall next to game stop I saw Sony! The manager there. He went OVER and beyond to satisfy me and my needs. hands down the BEST repair place I’ve ever been to. GO CHECK THEM OUT!!!

De
Review №70

I just went to Cell tech and worked with Mike. I had an awesome experience. Mike was very knowledgeable and attentive. Gave us a great deal for fixing my iPhone and my mother’s Samsung including phone cases and screen protectors in under an hour. Thanks again Mike!!

Ne
Review №71

I got a very good phone cover and glass protector fron Nisha. They sell good quality products too. 100%recommended

Hi
Review №72

I had been to Celltech store t Parks Mall,Arlington and got my iphone 10 fixed in December. Had to come today as there were some issues with my phone. Sony took good care of me and gave me a very good service and he gave me a lot of information of what was wrong with my phone. He was very helpful and the prices are good too.

je
Review №73

This the best experience we have every had they told use 20 min to fix and they fixed it in 15 min. Israel exhibit 5 star customer service and gave us an experience above our expectations. If you need your phone fix I would definitely recommend coming to the parks mall location.

Da
Review №74

My experience at the cell Tech store at Parks mall was very good, simple, and fast...they didnt waste no time in getting my iPhone 6s screen fixed! They gave me a great deal on the screen repair! I highly recommend coming here!

Da
Review №75

Very fast, very helpful 👍🏾 Extremely happy and highly satisfied with the service of the Manager and technician at the Celltech store at Parks Mall.

Ya
Review №76

Excellent work. Great service from Simon. Would definitely recommend going there to repair phones/tablets. Great prices and fast repairs.

Em
Review №77

I just got my iPhone 7 plus fixed. Israel is the best! The customer service was awesome, quick, and my phone looks brand new. Also, they have cool cell phone cases and accessories. I will be returning soon to get a new case for my phone. Highly recommended!!!!!!!!!!

Ch
Review №78

Worst repair store ever!! Do not trust them with your phone. Tried to blame crack screen on me 😫😫Avoid at all cost!!!!!!

Sa
Review №79

Do not go! after i got my phone fixed the screen was raised so it didnt fit in my case. this caused it to crack a few days later even though i didn’t have my first crack until 2 years after owning this phone. and even before that my battery power doesn’t last as long at ALL. the coloring of the screen is off and the brightness isn’t as high. there are times that it will just randomly go black or white even while the sound still plays and i have to restart my phone. when i took it back to complain they said it wasn’t their problem bc it had cracked again. over $200 down the drain it’s worse off now than it was before. seriously i wish i could give no stars.

In
Review №80

I came in with a broken phone and It was an extreme emergency to get it fix. I have a business and I needed to contact my clients. Thanks to CellTech in the Parks Mall in Arlington they gave me fast service and went the extra mall to make sure I was able to continue doing my business. The staff was wonderful and professional. Thank you so much !!!!!

Ja
Review №81

I went to Celltech at the parks mall and got my phone fixed fast and a great price! I recommend!

XP
Review №82

Good service cell tech next to gamestop good repair and good service and good quality fix and they support the customers

Ga
Review №83

Very good quality phone cases. Nisha did a great job applying the screen protector for me.

Sa
Review №84

They were very kind in helping me find a case, it’s located next to gamestop check it out

Aa
Review №85

Came to this place to get my screen fixed they did a very good job fixed it in under an hour. Turns out my home button was damaged as well and they got it fixed for me for a good price. I recommend Sony the store manager they are very good at what they do, if anything like this happens in the future i will totally be back they take care of it for you.

Re
Review №86

Wonderful and professional service, fixed my problem within an hour, and have competitive price, i recommend this place for anybody. Sony is the MGr for CellTech the store at arlington Park Mall. Look for him for your phone problems.

as
Review №87

Israel and sony hooked me up today, I’m wrighting this after I got it repaired and my phone is working really well ! Thanks guys will come back for sure

Pe
Review №88

Great people and great service. Simon was exceptionally helpful and would 10/10 recommend talking with him. Will definitely return to repair any phone I am having problems with.

Sh
Review №89

Sony was awesome. My husband and I went I for repair on a Galaxy Note 9and he guaranteed the repair in 30 minutes or less and my phone was ready on time. Not to mention the price I paid was well worth it. I highly recommend Cell Tech for all cell phone repair!!!!!

Tr
Review №90

Came in with a cracked screen and these guys took care ofme 100%. My screen looks brand new and I appreciate all these guys did.

Pl
Review №91

Great service, from Sony next to gamestop! Fixed white dotage on screen fast!

TH
Review №92

Definitely take your dive to Cell Tech. They are amazing in fixing just about anything!!! I have taken my 13 year old phone like 5 time and always super satisfied. They work with you to get it done. Experts in repairs!! If it went to 10 stars I would definitely give them 10 stares!!!Thank you cell tech for an awesome job!!!!!

Pr
Review №93

Great product with great prices. Samana gave me a good deal on cases and repair and made my shopping experience amazing. I wish they carried cases for OnePlus as well. Highly recommend.

Ty
Review №94

I just left the store I had got my iPhone 8 Plus screen repaired and honestly I’ve never had a better experience with not just a store but employees. Israel and Sony talked to me as if I was there long known customer. Now I will be a regular such nice people and the store just looks great to look at. I’m actually blown away with the service here !! I don’t know how else to explain how it went at this store but 5 stars is not enough!! Thank you and will see you guys soon!

Ab
Review №95

I got my Phone fixed so many time from Mike, Resul and Simon. They did it very fast and Professional way. The screen quality is really good, bright and same like Apple Screen but very cheap price than Apple. Highly Recommend to this place. Please do visit this place and these awesome people will take care of you. HAPPY CUSTOMER:5 STAR SERVICE.

Sa
Review №96

Just got my phone fixed by Israel, he told me not to mention his name but I feel he deserves it he did a really good job and the screen looks super nice and I’m really picky about that stuff. I was helped and treated very nice considering I’m young and nobody really takes young people seriously. Thanks for the repair and the help cell tech !

Ab
Review №97

Got my new Samsung phone fixed at Celltech and my phone is brand new again. Highly satisfied with the customer service and the turn around time in fixing my phone. Definetely recommend everyone to go to Celltech store at Parks Mall and meet the mánager Mr.Sony. He has very Rich experience on Cellphones and repairs.

Su
Review №98

Neha customers service is really good and sweet. Really good place to buys phone case lot of selection.

Al
Review №99

Nisha gave me a good deal on a phone case and charger. Good quality products

Fl
Review №100

Word of mouth is the best referral I’ll take and it’s true to the max. Israel did a fantastic job fixing my camera and glass cover! I will definitely pass it on as needed!

Information
25 Photos
100 Comments
4.5 Rating
  • Address:3811 S Cooper St #2402, Arlington, TX 76015, United States
  • Site:https://mycelltech.com/
  • Phone:+1 817-538-9520
Categories
  • Cell phone store
  • Cell phone accessory store
  • Data recovery service
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
  • Repair service
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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