I came in today to check it out, as it’s my first year, and the customer service was impeccable. The lady working was very nice and welcoming, and we had a very nice conversation as i was exploring the store. I will definitely be coming back!
They just got new staff, I was able to find exactly what I needed and the staff was very helpful!
THEY ARE VERY RUDE. the lady that answered the phone was no help at all she acted as if i was bothering her. you guys should get more friendly people to work there...more helpful people.
07.08.2019, Poor customer service from the 2 young women who manager the book inventory. The person who operates on the left computer is lazy. She is selective who she will assist; when I stated assist she seldom leave her chair unless it’s a emergency to actually locate a book you where unable to locate. Other TCCD campuses bookstores are proactive assisting Retired Veterans locate or answer a questions regarding there supplies. Unfortunately, these 2 TCC employees haven’t received the training and message. I hope their leadership correct their slothful energy.
Although you may be able to get your textbooks online or other stores. This bookstore is available in school for convenience and they will have the exact book for your class.
It is unfortunate that I cannot give them zero stars. They sold me a useless ebook code and then referred me to publisher. They acknowledged the code was useless, but said it was not in their power to do anything about it. Do not buy from them unless you have no other options!!!My advice, buy ebooks from the publisher’s website and buy print books from amazon or another business that has ethical business standards.
Some young lady on the telephone was very rude and didnt help me at all.
Perfect services