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Vandergriff Acura Service
1100 Interstate 20 W, Arlington, TX 76017, United States
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Vandergriff Acura Service
Comments
Ce
Review №1

We have purchased the last 4 vehicles from this location. Sales tram was great and the service department has done a phenomenal job with my oil changes and questions in general. I appreciate the email communications and coupons after the purchase too!

Ke
Review №2

Reached out for a warranty repair on defect paint. Dealership claimed the TSB did not apply due to difference in paint color (white vs. blue) and I would be out of pocket for the repair. Unacceptable for a garage kept car that is less than 5 years old to have paint pealing! Less than 50k miles and hasnt been driven in a year due to the pandemic.

An
Review №3

I normally do not offer reviews, but this needed to be said so others know ———Vandergriff Acura in Arlington is the smoothest, friendliest and cleanest. Kyle Hudson will find the best option for you. He was awesome. He goes the extra mile which you don’t see nowadays. Any car purchases in the future for myself or family members will be at this location with Kyle and the wonderful Manager Wesley Kramer.Thanks guys!

Li
Review №4

They are awesome. I actually look forward to going there... great group.

de
Review №5

Cameron and the service team at Vandergriff Acura are professional, polite and they value your time. I’ve been bringing my TLX there for over two years and they stay consistent in exceeding expectations. As I sat in the waiting area I overheard him giving every single customer, on the phone and in person, the very best service. He truly goes above and beyond..

Te
Review №6

I’ve been a customer of Vandergriff Acura for many years so I’ve seen lots of people come and go. I can’t stand the whole car buying experience and it’s no different here. I wish I never had to go through that part. Service started out rough but has improved over the years. I will say one time I made a call to the GM and he took care of me immediately. Service got to be really good and seamless. Not it’s just kinda ok and I feel I have to fight for what is right. I’m giving them four stars because at the end of the day, the service department tries. And specifically, Veron, is by far the best they have ever had. He does everything in his power to take care of me. They are very busy now so I rarely am able to get a service loaner now.

Mi
Review №7

I bought my TLX a little over a year ago and have visited the service department on a weekly/bi-weekly basis for routine washes or maintenance when needed. I love every single employee there! They know me and I know them. Nothing but friendly smiles and professionalism at its finest. My highest praise goes to my service coordinator, Kevin Tran. Not only is he attentive to all of his customers, he is punctual, quick to respond to any emails/voicemails, and extremely knowledgeable on Acura/Honda. I feel safe knowing he is on top of what my car needs and he lets me know when certain services are not needed yet. I can’t imagine using any other dealership, ever! THANKS KEVIN!

Je
Review №8

Logan Wilson made my car buying experience perfect! He was extremely helpful and honest. I purchased a 2020 Acura MDX!

Jo
Review №9

They are always very professional; unfortunately, last time I had my oil changed the oil cap was left off (it could have damaged or even ruined my vehicles engine).

Ra
Review №10

Recently purchased a 2018 Nissan Titan with Eric Fuentes. Eric is a true professional who walked the all the process of financing my purchase. I will recommend Eric to all my friends and family. Thank you Eric for all your help in understanding all the new electronics on my vehicle.

As
Review №11

Awesome service very courteous sales staff

De
Review №12

Dayshawn Green handled his business paperwork together no long wait and very informative.

Ri
Review №13

Really exceptional service!

M.
Review №14

An excellent customer service

Information
1 Photos
14 Comments
4.9 Rating
  • Address:1100 Interstate 20 W, Arlington, TX 76017, United States
  • Site:https://vandergriffacura.com/service/index.htm?utm_source=google&utm_medium=listing&utm_campaign=google-my-business&utm_content=service
  • Phone:+1 817-500-4751
Categories
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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