I was very pleased with my experience. Jack was very helpful in assisting me with my needs. I would recommend this location to anyone in the market for a new mattress.Mike

Good place, but before buy, check another places too, to make good deals

Poor service, inconsistent excuses for why they won’t deliver product. Wasted half a month trying to get product.Save your time and go to a different location. I do not recommend this location.

Jack was very pleasant and helpful I would come and ask for Jack always he helped me with all of my needs help me to understand gave me excellent price very excellent to work with customer service was so pleasant I enjoyed my time there he made me feel welcome he told me to take all the time that I need he was not in a rush to leave to go home he is just wonderful he was very wonderful just want to say thanks to you Jack we need more like you serving the public God bless you🙏🏼🙏🏼🙏🏼😇

Michael was fabulous. He was knowledgeable, asked questions and ensured I bought the mattress which was best for me. I’d recommend this store to everyone.

Mike Arnieri was extremely helpful and patient as we shopped around. He was super knowledgeable with the mattresses and recommended mattresses that fit our needs. Highly recommend. Thanks Mike!

Johnny Whaley was really helpful and knowledgeable. I went to the store looking for a Queen Mattress and he showed me different kinds and models. I was very pleased with the Scott Living Signature Plush. He was a pleasure to work with and he had great customer service skills.

Buying during this pandemic was so easy with them! I had issues with delivery afterward (on my end) but everyone here has been so accommodating and easy to work with. Great communication. Highly recommend.

Jack was extremely knowledgeable and helpful. This was my 5th purchase from Jack.

This was a great shopping experience. Johnny Whaley was very knowledgeable and friendly. He helped me pick out the mattress that was right for me, which was difficult since I suffer with back pack. I highly recommend you look for a mattress here.

Lets be honest, shopping for a new mattress can be a scary experience. Brian at American Mattress made it anything but. First off, I appreciated the size and cleanliness of the store. Nothing overwhelming. Second, Brian was nothing short of amazing. He was knowledgeable and not pushy at all. He listened to what I was looking for and made sure to stay within a price range I was comfortable with. He is the reason why I came back after shopping around. I knew I could trust him and knew I could trust American Mattress. Highly recommend. Thank you for the unexpectedly wonderfully experience!

Went in looking for a mattress for our toddler that we would have for a long time. Very easy to work with. Helped us find a very comfortable and affordable mattress. Delivery was quick and easy as well. I definitely recommend checking them out!

We had a great experience at American Mattress. Johnny Whaley was very helpful and helped us try out a lot of different mattresses to find one that was perfect for us. Very knowledgeable and great recommendations!

I love to buy local. I love to buy from family owned businesses. I love to buy American made.Today I shopped at American Mattress in Arlington Heights (Rand/Palatine) and received the best customer service, the best price and what I think will be the most comfortable mattress.I cant wait til it arrives next week! Thank you Aaron!If you need a new mattress please consider visiting this new business!

Phenomenal experience with an incredibly patient associate, Johnny Whaley! He walked us through finding our preferred bed type (memory foam vs coils) and our preferred firmness. My last mattress purchase from a department store left me with regrets before the first year was over. Today was a totally different experience. I love the guarantees this family owned businesses provides. This makes me feel better about such a large purchase. If you’re shopping for a new mattress check out American Mattress and be sure to ask for Mr. Whaley!

Came in looking for a firm mattress for guest room and Johnny Whaley was super helpful! Highly recommend this local store.

Johnny Whaley took care of us and got us a great deal on a new Sealy king sized matress. Great service and a great location. Will definitely come back here the next time we need a new mattress!

Johnny Whaley was a very good sales person that explains everything that I need to know about mattress keep up the good work

Great service great deal, great employee. Johnny Whaley is the best

Aaron from American mattress was very helpful within assisting finding my friends who just moved to Chicago a new mattress, pillows and mattress cover! He was very friendly and gave us 50% off on all of our pillows! Would shop here again!

Took a chance during this COVID pandemic and went mattress shopping. We had a great experience and highly recommend shopping here. Mike Arnieri was very professional and extremely helpful as we navigated the store. COVID precautions were in place throughout the store, making our shopping experience safe and comfortable. Mike was thorough with determining our needs and made great recommendations for mattresses for us to try without making the process too overwhelming or confusing. American Mattress is family owned and they went over and beyond to make our shopping experience a positive one. We received next day delivery and removal of our old mattress by a friendly crew who also practiced good COVID precautions. 5 star experience from start to finish.

This is the third time we have purchased from American Mattress, and they were very helpful assisting us in selecting two new mattresses. They even had protectors in the store to cover the beds when we were testing them.

Great experience here, sales wasnt pushy at all. I went to several other stores comparing prices and options, American Mattress had the best options for my budget without compromising service and transparency.

This is the second time I’m stepping into American mattress showroom to buy the same firm mattress. Aaron gave me good deal and I was very satisfied.

I was happy to see that I could purchase Tempur-pedic at American Mattress while still supporting a family owned and operated co. Aaron, the store mgr., was well informed and offered guidance as to which mattress would best meet my needs. I received my mattress within 2 days. My shopping experience was a positive one and I will recommend this store to family members and friends.

Great family owned place. Aaron the manager was very patient and knowledgeable. I would highly recommend.

Worked with A.H. store manager Michael he wasvgreat