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Just Tires
221 W Rand Rd, Arlington Heights, IL 60004, United States
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Just Tires
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ge
Review №1

Rob and the crew at Just Tires Arl Hts are the best. Theyve solved some issues that other service shops couldnt figure out. The whole crew is courteous and more importantly, knowledgeable. I know I can count on a straight answer and a quality job every time I go to them. Yesterday when I was there to pick up my car, I saw Rob handle a clearly impatient customer like a real pro. By the time the customer left he was just thanking everybody and was obviously a happy customer. Very impressive. I definitely recommend these guys on Rand Rd !

An
Review №2

I live in Wisconsin and was driving to Illinois when my breaks gave out. They fixed it and did an amazing job so fast! The service is wonderful and they are honest hard working employees! They went out of their way to help me get the parts and get the breaks done and I am forever grateful for their help! Thank you!!!

R
Review №3

Just Tires is our go-to for any issues with our cars. They are always pleasant and honest. Recently my front tire was making a horrible noise so I brought it in for inspection. They took the time to see what was going on and cleared the debris from the wheel that was causing the problem and checked my other wheels to make sure they were okay. They didnt charge for the service. How many places can you find that do that? If you ask for a cup of water somewhere they charge you a dollar and these fellas took time out of their schedule and fixed an issue for nothing. I highly recommend them.

Ad
Review №4

The store manager really knows his mechanics about our vehicle. I would highly recommend them above anybody else. Great customer service, good in and out, and the professionalism goes real far.

Ke
Review №5

Great place to go and get GOOD service. These guys were awesome. A big thank you to Rob and his crew for a job well done

As
Review №6

Given my car for breaks testing. Suggested to change only front wheel rotor and break pads. I paid $345 to change the rotor and break pads. But still breaks not fixed correctly. Next day I went and asked them that it’s not fixed and breaks not working properly. I asked them to test at least but they are not ready to do test drive also. Very poor service.

Sc
Review №7

Ive been doing business at this location for 20 yearsRob, Steve, Max all very easy to talk to. The work is done professionally and the prices are always fair

Sl
Review №8

Honest, hardworking and straight forward.I have taken my vehicles to Steve at Just Tires for a few years now. It was mostly been oil changes and simple stuff and they have always done a great job and the price is fair. I really like that they will look to see if they have any special coupons to use.Recent visit was for an SUV for Oil change and the brakes were squealing and making a rattling sound when accelerating. Currently have 50k miles and I figured it was time for a brake job and the heat shield needed to be fixed/ replaced. I dropped the SUV off and was ready for the $1000 charge. Much to my surprise when they called they said brakes still had at least 50% left and no need to change them. I was told the heat shield was loose but it was near some fuel lines and they did not feel comfortable working on it. I thought I was going to have to make a trip to a full auto shop but they said they recommend the CarX next door and would bring it over to them for me.The Guys at CarX walked over picked up my SUV and looked it over. They realized it was something simple and fixed it in less than 5 minutes. The manager said there would be no charge. They could have easily told me it was going to be $200 and I would have accepted that as I knew that heat shields can be a problem.What I thought was going to be over a $1000 job ended up only being an oil change. They could have said I needed the work but instead were honest and that says volumes to me on the professionalism and overall integrity of both shops.The honest and integrity of those men and the shops they work for has earned my future business.

Fa
Review №9

Great service professional and through.

Sh
Review №10

First time customer at this location. Very impressed so far. Steve at the front desk is the main reason I will always come back to this specific location. Ill edit this post or create a new one after the service is complete and a few days have past to make sure everything checks out. Cant put a price on authenticity, kindness, or great customer service.

Ro
Review №11

Great place and great customer service. Found my go to for services needed. Rob and Max are friendly and welcoming

La
Review №12

Great service! Had tire recently fixed. Quick and very efficient!

St
Review №13

Came in for a tire rotation, Max was quick to get my car into the shop and the techs had the job done and air pressure checked in no time at all. Overall great experience.

Mi
Review №14

Great price. Awesome service. Thanks Jay !!

Je
Review №15

I’ve always had a great experience coming to these guys! I am kept informed throughout the process and they always make it clear for me!

El
Review №16

Great service and Jr is a wonderful person really friendly love coming here service is fast in and out the door thanks Jr

Lo
Review №17

Rob & Max were incredibly kind and helpful, would absolutely recommend to anyone.

Jo
Review №18

Been going here for years. Always professional, always quick, always beats the competition pricing.

Sa
Review №19

Came in with a slow leak. Everyone was so helpful and fully explained what was going on. Had to get all new tires and am completely satisfied with the tires and the service that was provided. Will definitely be back for my future tire needs!

Na
Review №20

Steve Rob and Zack are the best! Never going anywhere else for help again. Outstanding customer service and exceptional work. It’s great to have guys like these that I can trust for help!

Jo
Review №21

Honest staff!!! Fixed my tires and I was out in no time. Really good service!! Didnt try to fake sell me anything like NTB did.

Al
Review №22

I had a flat tire and driving with a spare, to my luck the tire i needed replaced was no where to be found. After calling about 10-15 tire shops and dealerships no one had the exact tire brand and size i needed. Not a single sales person that answered the phone tried to help me find it until i called Just tires in Arlington Heights. Steve answered the phone and after hearing about my struggles, he didn’t hesitate and offer to call and locate tire i needed. Sure enough within 5 minutes he called me back and had tire sent to his shop same day! Unbelievable to me when no one else could help me! He really went above my expectations, i will definitely be back. Thanks Steve for going above and beyond, you have no idea how thankful we are!!

De
Review №23

Great service, friendly staff and very knowledgeable

LV
Review №24

Awesome service.

Pa
Review №25

Thanks Dave! Great service as usual.

He
Review №26

I WASNT THERE!! I was at Car X!! Get it right!!

Sr
Review №27

Not a great place to fix/change tires. Try some other outlets

Br
Review №28

Nice guys. They really take good care of me

El
Review №29

👍 Max was super helpful

Ju
Review №30

Good prices on tires. Not many brands but wide selection. Phone ahead for appointment if you can, walk ins may wait quite a while if busy. Knowledgable workers. Free tire rotations afterpurchase. Competitive prices to wholesale clubs without the hassle.

Ro
Review №31

I live walking distance from Just Tires and bought 4 new tires from them two years ago.Today, I stopped by with my bike and asked if they could put air in one of my tires. They said they dont deal with bike tires. Really? Go figure!!I walked across the parking lot to Car-X Tire & Auto and was immediately met with employees who were more than happy to give me some air.Guess where Ill be going for tires next time........What ever happened to being a good neighbor?

St
Review №32

I definitely recommend going to this location!! I stopped in the other day for a tire pressure check, not knowing what I needed to do and having a sleepy toddler in the car, the manager (Robert) made sure that it was checked and had us on our way in no time. He was very friendly and very knowledgable. Definitely going back!

Ma
Review №33

Rob is great, he always takes care of me. If theres ever an issue, he makes it right and thats what keeps me coming back.

Fl
Review №34

Had my tires changed yesterday. Steven was really great. Very honest straightforward and on time. We scheduled an appointment over the phone. The whole thing took under an hour. Highly recommended place. One of the best I’ve ever been to. And that’s a lot to say for an auto tire place. Most places I’ve been to try to sneak in extra charges for miscellaneous fees. The price they quoted me was the price I paid.

Sp
Review №35

4 pm on a Friday Rob and Max got me in right away for a tire that picked up a nail and was going flat. They got me fixed and back on the road in record time. All the stars for Rob and Max !

Am
Review №36

Had to get an alignment and new tire on my car after my husband hit a curb pretty hard in the rain. I called in and talked to Dave who said I could bring the car right over and they would get me right in. When I got there the manager rob got me right in the shop like they said they would. He had the tech check for any additional damage that my husband may have done and they had the new tire on and alignment done very quickly. They also put the spare away for me. Im definitely going back, my son loved the fish tank in the waiting area too!

To
Review №37

I called this morning to make an appointment to install my OE tires onto a set of OE wheels today. The person I talked to asked for type of vehicle and books me for 4:30 this afternoon. I leave work early to make sure Im not late for my appointment. Upon my arrival one of the employees takes my wheel out to take a look at it and puts it on the pavement to be scratched while checking to see if its aftermarket. After telling him numerous times that its original wheel, he states that hes going to have to decline working on my car due to the size. Why didnt they decline when I made my appointment and asked for what type of car I have? I immediately called Discount Tire afterwards and they laugh hysterically how Just Tires cant work on my vehicle. Luckily they were able to schedule me later that day. Go figure, the one and only time I take my car to someone else but Discount Tire and I have a horrible experience. Upon my arrival at Discount Tire, not only were they more professional, they were swamped with customers. This just proves Discount Tire is the place to go to.

So
Review №38

By far the best place to service my vehicle! As a Mother and Realtor, I definitely put a lot of miles on every year and trust the people at Just Tires to take care of me. I’ve been going there for 10+years and they always give me their honest opinion. The place is clean, everyone is super nice and have always taken care of me and my family.

Ba
Review №39

Got 4 new tires installed and the alignment checked today at Just Tires Arlington Heights. The price was fantastic, the service was amazing. I spent about 45 minutes waiting for my vehicle and had a chance to listen to the service manager interact with many customers and all I can say is WOW what an honest service manager Robert Petrykowski. If you need tires or service Just tires in Arlington Heights is the place to get a quality job at a fair price form an honest guy.

al
Review №40

Best tire service. Have purchased 2 sets of four tires there over the past years. good service, great prices, and best of all, they do NOT try to sell you extra stuff. Have purchased tires for my other car too. thank you to the mgr.

Ma
Review №41

Had a nail in one of my BF Goodrich A/Ts, and they took me as a walk in. Considering I didnt have an appointment, they were able to get it fixed and turn around the repair in less than an hour!Some tire damage is inherently unrepairable based on where it is, but I would definitely come back for any tire service!

Je
Review №42

I was in a pinch after a flat tire and with only an hour before their closing time they were able to replace my tire and get it back on my car with no problems. It was awesome that they had my tire size in stock. What impressed me most, they took the time to put my spare and all the jack parts back in their place. Its the small things I love. I left a mess and they were sweet and cleaned it up. Great service!!

Da
Review №43

I’ve been going to Just Tires for over 10 plus years and never had any bad experience whatsoever. They always have great service. I had an issue with a tire, I called and spoke to Rob he said they would like at it right away. I brought my car in and I was in and out within the hour and it was fixed!! I would highly recommend Just tires to any of my family and friends and I would tell them to make sure they ask for Rob cause he’ll take care if you!!!

Ma
Review №44

I recommend this location, very fast and professional service. If you need some help or advice ask for Robert Petrykowski.

Su
Review №45

I highly recommend this shop..Very honest manager.Excellent price and quick services.

Ji
Review №46

Good price. Good tires. Good service.Purchased new tires and scheduled an appointment online. Received a call the day before confirming my car and appointment time. Went in, tires were installed quickly, and charges matched the online price. Simple.

to
Review №47

I had a difficult time trying to get my front race tires mounted to my new race rims. I took them to two different shops, and they couldn’t get them mounted. I called Just Tires in Arlington Heights and spoke with Rob. Excellent customer service!!! Rob got the tires mounted to the rims in less than 10 minutes. I highly recommend Just Tires in Arlington Heights!

Jo
Review №48

Great speedy service and very reasonable price for a tire patch!

Ch
Review №49

Good service. Went in there to fix a flat and they were courteous and professional.

Jo
Review №50

Was there on Monday...July 8. They did oil change..about 55 for the special oil... THEN. When doing my free tire rotation they found I had a BIG problem with my back left tire. The tire was wearing away on the inside. I have to get the alignment rods etc fixed then get a new tire..maybe from them. Rob knows his stuff.

Br
Review №51

I highly recommend going down the street to discount tires. Customer service is 10x better. Theyll have you out the door quicker. Prices are much cheaper. Dont go here and be disappointed. Head a few miles down the road to discount tires. You wont be disappointed.

Gj
Review №52

Best service you can find ever, . This guys never say no or we can’t, They never find excuses and they always do the Job, . I was with flat tire couple of times and they just fix at for me, .But when I went to NTB they just try to sell me new tires, in Mount Prospect just tires Shop I wait and wait and wait finally the lady told me come back tomorrow because they don’t heave enough people to fix my tire and that they are to busy, . That is proof how some people just abuse and not respect there Job or don’t deserve there job, . That’s why those people at Arlington Heights Just Tires shop deserve more then others, . Thank uuuu just tires Team Arlington Heights you’re the best one, .

Ol
Review №53

Great service, great people. Robert and his team are awesome to work with. No issues, no up sell for unnecessary works. Explain and outlines exactly what is need. Good Prices. Always stand behind their work. Im very picky when it comes time to do an alligment, these guys will spend as much time with you as needed to make sure you are happy and everything is dead center.Will always come back here.

j
Review №54

I went in for a simple flat tire at 8 am on Saturday and Gus the Manager RUDLY told me they cant get it done till 5pm. I was the only one there, isnt this a tire shop? I went somewhere else and was kindly serviced within a hour. Dont patronize this place for any service I recently moved here and was looking for a neighborhood place and this Manager and establishment isnt it I assure you I have been in customer service for 45 years !

Fr
Review №55

Fast and courteous service. Good at what they do. Easy parking.

Jo
Review №56

Gus the manager is always great to deal with! Gives it to you straight and I never have to worry about being sold things I don’t need. They are usually super busy so probably best to make an appointment. I don’t mind waiting a little longer when I have piece of mind from a shop I can trust!

Ad
Review №57

Thomas Littledale helped me. He was very thorough, knowledgeable and most importantly honest. He gave me tire replacement options, comparisons to all top rated brands, even explained tread variations pros/cons. This man knows his products. Selection is wide while prices are kept competitive. The crew also checked on my air filters. I didnt ask them to but its like they read my mind. My little girl has allergies so I had them replace my filthy air filters plus clean/disinfect all air vents. Today Im pleasantly surprised to find out JustTires does much more than just tires, in your next ad you should put that up. Ill be back here to also replace my breaks soon. Thank you Thomas and the JustTires crew.

Ma
Review №58

These guys are great and honest! I had a tire pressure sensor that I thought was faulty but turned out to be okay and still functional. They retrained my TPMS (Tire Pressure Monitoring System) and I was on my way twenty minutes later. Thank you Rob for the quick and knowledgable service, Ill start getting my oil changes here for both cars as well!

St
Review №59

I went here for a wheel alignment and it took over 2 and a half hours. The technician went to test out the wheel alignment and came back with car parts. Why use customer vehicles to run errands. Just do the wheel alignment and give it back please. Avoid this place at all cost.

Ja
Review №60

Took care of me when I had 2 flats had to order 2 Mich tires got them promptly. No complaints

Br
Review №61

Best tire shop around. Have purchased four sets of four tires there over the past 6 years. Fast service, great prices, and best of all, they do NOT try to sell you extra stuff. Have purchased four sets of four tires there over the past 6 years.

Jo
Review №62

You get what you pay for. These people are professionals. Do not worry, they are trained mechanics, not college kids!

Ri
Review №63

Helpful folks, tire repair was painless

Ch
Review №64

Good service but I was told that the tiny nail hole in my tire could not be fixed. I would have liked to get a 2nd opinion but was stuck with buying a new tire.

Sh
Review №65

Great service and right cost.. My front wheel rim was damaged and Robert got the job done under 45min on Sunday morning, I really appreciate his help and advice.

Ti
Review №66

Great customer service and very helpful information

T
Review №67

OMG, If I could give this place a 0 review I would went in for a simple flat repair on my Escape and Gus the manager told me they couldnt do it to try next store ?? They had one car in their bays and three guys that I say standing around ? Doesnt sound like good customer service. They lost mine after 5 years ! Funny thing is a guy walked in with the same problem on a Range rover and they wouldnt take care of him and we both went next store to a different place of business. This management is the worst lasy bunch of people and loosing customers left and right as I hear !

Mi
Review №68

Great service. Overhead them with a different customer and they were just as patient and worked well with them...Recommend!

va
Review №69

Honest guys. I came in for alignment. They could have charges me $90. However, they did not and balanced air in my tires for free.

Ko
Review №70

If you want good service ask for Gus. He is one of the best workers there. I highly recommend anybody to go to Just Tires in Arlington Heights on Rand Road. Ask for Gus.

Za
Review №71

Guy behind the counter had a very bad attitude with me, I was trying to look through the window to see what they were doing to MY car and he kept insisting i sit back down. The guys actually working on the car were very nice.

La
Review №72

30 minutes before the World Series game 7 and they got me in for low oil. They are awesome! Ill always go there for tires and service.

Sl
Review №73

Great experience every time. Im bringing all of my cars there for a alignment

De
Review №74

Only there for to have my tire pressure check . Service was fast.

Mi
Review №75

Good service, fair price.

Ro
Review №76

Good100

Mi
Review №77

Courteous fast service

Ma
Review №78

Always dependable

S
Review №79

They lost my appointment.

Ke
Review №80

Excellent service and honest Manager. I would recommend this store and this staff

To
Review №81

They broke my wheel lock key while doing a rotation. This means the matching lug nuts are garbage too. They wouldnt replace the key and lug nuts for me. The best he offered was the tire rotation service at no charge.Was a regular customer, but now never going back.

Ka
Review №82

Not happy! Visited this location to get my tires filled up, after having got my tires from a different Just Tires location. They told me I couldnt fill my tires with regular air and had to deflate each tire and refill with nitrogen for $10/tire. Only to find out that this was completely unnecessary and a scam! My tires didnt need to be filled with nitrogen. Will not be returning.

Fr
Review №83

Very quick and well priced service.

La
Review №84

Quick ...super quick service to replace a damaged tire. Recommend highly.

Fi
Review №85

Good workers fast.

Ri
Review №86

Great honest service. Weve been a customer for over 10 years.

Ti
Review №87

Always helpful. I never feel like I have been overcharged. Great service.

Ro
Review №88

Gets the job done quickly and at a good price.

Si
Review №89

Fast service, overall very good customer serviceThank you

An
Review №90

Quick friendly service with clear explanation at end

Su
Review №91

Fast friendly service.

Ku
Review №92

Very efficient service and price conscious !

je
Review №93

Very Nice People They Do Great Work

Wi
Review №94

Customer friendly nice price

Ma
Review №95

Good deal. Honest people.

Lu
Review №96

I would never come back here. I came to fix a flat tire and they scratched the rim pretty bad and they would not take responsibility for it.

Su
Review №97

I’ve had a continuing problem with one of the tires on my BMW. I’ve taken it to the Arlington Heights Just Tires a few times and they have always accommodated me without an appointment, efficiently and professionally. It is my go to for tires.

Ca
Review №98

Very efficient and helpful staff

Ri
Review №99

They detected a problem and fixed ir.

Ev
Review №100

Michilin tires are great

Information
25 Photos
100 Comments
4.3 Rating
  • Address:221 W Rand Rd, Arlington Heights, IL 60004, United States
  • Site:https://justtires.com/en-US/shop/IL/Arlington-Heights/000901274-60004-3144
  • Phone:+1 847-797-1760
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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