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Cellairis
400 S Baldwin Ave, Arcadia, CA 91007, United States
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Cellairis
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Gr
Review №1

DO NOT FIX HERE!! I had my phone fixed here for my iPhone 11 Pro Max. Once the phone was fixed they made a test call to make sure the phone was working properly and they make you sign a paper to cover themselves and they have your signature saying it’s good and working. I noticed my phone glitched quite a bit since getting it done but I was just happy to have a working phone. Eventually the phone just went black and wouldn’t turn on! I took it to the Apple store and they told me it was from having a non original screen. Had to pay Apple for the original screen and on top of that I was refused a refund by cellairis! I understand they have a no refunds policy so I just consider the $245 a loss. It’s upsetting how they will sell low quality screens that will mess up your phone and create a policy that will not help you if the same happens to you.

Ka
Review №2

Hossein is the best! He fixed my cracked screen in 15 minutes! Very reasonably priced at just about $100 . Great customer service! Highly recommend!

de
Review №3

Great experience. Very friendly and helpful. Super reasonable prices as well and overall pleasant to talk to:) 2nd visit with him :) 10/10 recommend

Ro
Review №4

Hey everyone! I just had the best day fixing my phone! I dropped like a dummy and need to get it repaired so I went to the nearest repair shop and was left speechless! Fixed my cracked iPhone for a good price and it looks fresh like it just came out the box. I totally recommend cellairis here at the Santa Anita mall!

Pa
Review №5

This is the second time my daughter cracked her I-phone screen. After driving around looking for best price, I came back to Cellairis to visit Hossein because he takes great care of me and my cellular needs. He is very honest and tells me exactly what type of repair I need before the job is done. Very efficient with time and great customer service. Thank you Hossein!

Gu
Review №6

Great service did everything really fast. The guy was really nice. Everything was excellent

Si
Review №7

Wonderful service Hossein was such a friendly person he was so nice and he offered great service. I will highly recommend you coming here for your phones.

He
Review №8

Good price and even better quality work! I would definitely recommend the services provided here.

Em
Review №9

I have bought phone cases and gotten my phone repaired from this location multiple times. They are fast, courteous and very knowledgeable. They often offer good deals if you’re buying multiple products too. The sales reps are knowledgeable about all types of phones. I’m glad I came here because getting my screen fixed and battery replaced meant that I didn’t have to buy a new phone and it saved me a lot of money!

Br
Review №10

I have bought phone cases and gotten my Wife’s phone repaired from this location multiple times. They are fast and reliable. We have bought several products As well. The sales reps are knowledgeable about all types of phones. We’re glad we came here because getting my wife’s screen fixed and battery replaced meant that I didn’t have to buy a new phone for my wife 😃 and it saved me a lot of money!

Da
Review №11

Very good service and price. Will definitely recommend !

No
Review №12

Really happy with the customer service that was provided! They hooked me up with a really good price on an iPhone case that I couldn’t refuse. Great selection of cases, and they got me in and out real quick! I would highly recommend!

Am
Review №13

Hossein fixed my phone super quick! Great service!

An
Review №14

I just got my phone fixed third, great service high-quality screen and super fast. I called many other places and they charge so much but here it’s very fair price. Thank you Hossein for fixing my phone!!!

Ha
Review №15

Really good store! Had a lovely experience here; Hossein was very helpful and informative, very capably helping me put with my phone and performing an excellent repair. Very happy experience here. Will come here again should I encounter any problems.

Ni
Review №16

Hossein is amazing! Very nice and super helpful . Prices are reasonable and especially now wok the covid money is super tight ! He did it so quick makes apple horrible since wait time and to get an appt seems impossible now a days. He did my phone in 20 mins and it’s like a brand new phone . I would definitely come back and make sure he fixes my next accidents with my phones since I’m so clumsy lol.

Ma
Review №17

Super helpful, fixed my phone in a timely and effective manner!

Al
Review №18

High quality, fast service, great price and good customer service ! Highly recommended

So
Review №19

I was recently in town for a wedding and was out NYE when I ended up cracking the screen on my iPhone X pretty badly. Cellairis is the only place I trust with locations all over the country. Their customer service and repairs have always been top notch, and their prices have been fair, competitive, and consistent. This location was no different. They fixed my screen better than new, put on a new glass screen protector so perfectly you couldn’t tell it was on the phone, and it was all within the hour while I shopped the rest of the stores in the mall. Thank you very much, Hoss!

sh
Review №20

Amazing service!!!! I’m so happy with my new screen! Reasonable price and very fast service. I’ll definitely go back again. Thank you cellairis

Ti
Review №21

I love this place. I have butterfingers and have had to have my screen fixed multiple times. Hossein does excellent work and the prices are reasonable. I take care of all my cell phone issues and buy all my products here.

La
Review №22

Hossein is so friendly and accommodating and works very quickly to get a quality job done! I highly recommend coming to him. Superior service. 🙌🏽

Ri
Review №23

Excellent service, Hossein was very knowledgeable and helpful. Great products at a great price, and the whole process was quick and easy. I would highly recommend coming here for any phone repairs, cant beat the warranty either.

La
Review №24

Friendly and fast service. Knowledgeable in phones and always courteous with all customers.. will be back if ever I need a repair. Thank You.

th
Review №25

Good customer service and reasonable price.I am so happy. will be back to them again

Je
Review №26

The mall has several cell phone repair places, but this one had the best reviews of all. So I purposely went here and had a very good experience. The repair was more than I was planning on spending, but I checked other places in and out of the mall and they all seemed to be in the same range.The technician, Hossein, is extremely friendly and professional.I hope to never go here again.... since you only need him if you have a broken phone.

Sy
Review №27

Always the best service! Hossein is always very accommodating and friendly. Whenever I need a screen repair I always drive here from San Diego because I know it’s the absolute best.

Ar
Review №28

I called ahead and was told it would be $75 flat for each phone. Not only was my bank account charged $90 per phone, but both of the screens I had fixed broke by the second day; not even from falling, (both from simply being in a pocket as they would normally) and now both are worse than they were when I had them fixed.Dont get scammed. Do not use this place.

Ro
Review №29

Great service! Hossein was very very helpful. My phone screen was very cracked and in under twenty minutes my phone looked new. From now on anything to do with a cracked phone screen I know where to come! Thank you!

Os
Review №30

Very helpful and pro work, they know what to expect and they are prepared with what you hit them. and they use quality materials for the job. No HACKS here!

Pr
Review №31

Hossein is great. He was really helpful and knows his way around a cell phone lol.

Ja
Review №32

I came here to fix my cracked screen & Hossein was very helpful and provided great service. My screen looks just like new .

Je
Review №33

Shopped around for a screen replacement and came across this business at the Santa Anita mall. Price and service was remarkable and fast. Waited less than 10 mins and came back to a brand new phone. Thank you Hossein. Definitely would recommend anyone to get your phone fixed here.

El
Review №34

I’ve came to Cellairis a couple of times because he has the best prices and the best quality materials . I recommend everyone to come here.

Fr
Review №35

Oh my gosh they have great service there really fast the very detail oriented and it’s really not costly at all

Ed
Review №36

I recently got my phone fixed at the Cellairis kiosk in the Santa Anita mall. My screen was totally destroyed and the girl fixed it quickly and for a great price. The two girls were incredibly friendly and made me feel at ease, you know its excellent customer service when you walk away feeling you just made a new friend. I also bought a Rapture phone case and a tempered glass screen protector, Ive never had a case this sleek that protected my phone so well! I will definitely go there for all my cellular accessory needs from now on :-)

El
Review №37

Amazing service amazing price. I’ll be definitely coming back here again!!!!

Se
Review №38

Perfect work I loved it. Fast, friendly . Ill definitely come back here again 🙌

Ad
Review №39

Dara was very helpful and knowledgeable with the craft. Offered suggestions that was why I was convinced to have my broken screen fixed,thank you so much!!!

va
Review №40

I really enjoyed the service and quality of the phone . There were good prices and finished at a fast time . Customer service was great.!!!

Mi
Review №41

Hussein at Cellairis is amazing, very friendly and was able to fix my phone within minutes. I recommend it!

Pa
Review №42

I took my cell phone here with a cracked screen and they fixed it no problem. I could not thank them enough for the wonderful, amazing, awesome work they did. It did not take a lot of time either and they are reasonable in terms of pricing. I am so very grateful they were able to help me. If you have phone damages do not hesitate to take it to Cellairis because they will help you no problem.

sh
Review №43

I walked into the mall to get my phone fixed, after spending sometimes to check all the places in mall to find the best deal, I came across Cellairis located in the mall, not only the offered me the best price, but they also gave me the best quality and warranty options as well . They were really nice and professional. And they gave me a great deal on case and screen proctor . Thank you guys

Al
Review №44

Hossein was Very helpful I’ve never dealt with someone that has such great customer service he is a man of his word when it came to coming back at the correct time very speedy service at the same time very excellent quality I refer everybody to come to this location for any of their phone repairs or accessories for the phone I love the way my screen came out and the great customer service that I received from hossein

Mo
Review №45

These guys are awesome and helpful he fixed my phone in less than 20 minutes while I was standing there highly recommended !! Will be back for sure

Ca
Review №46

I had brought my cell phone case & screen protect here. Sales rep. was very pleasant & helpful. The sales rep even offered to put the screen protector on my phone. Great service, very reasonable prices & lots of choices. Cant beat that! I checked out few other places, this place was the least expensive. I end up coming back with my friend to purchase a iPad cover. Most definitely will come back & refer my family and friends too.

Ay
Review №47

Nice location In the center of the Santa Anita Westfield Mall. Hossein the employee who helped me at the time was very nice and fixed my cracked screen of my iPhone 7 + really fast. Under 30 min most likely. Definitely coming here again or giving others notice about this place.

El
Review №48

I love getting phone cases and screen protectors from Cellairis! They have a huge variety and Ive never had a bad experience. Whenever I accidentally drop my phone, I never get worried because their cases are so protective as well as their glass screen protectors. The staff here is always nice and takes their time helping you find the right case or screen protector for you. I trust all Cellairis products and they never disappoint!

So
Review №49

The price was very reasonable ! I’ve been looking to fix my iPhone screen but everywhere is very expensive. But cellairis has good prices .

Li
Review №50

I have fixed all my iPhones here and I got to say Great price, Great customer service 👍🏼👍🏼

Me
Review №51

So glad that I came in for a last minute screen fix. Hossein was super quick and nice with the service. And the price is absolutely unbeatable. So glad I came. Yay for the Santa Anita and yay to getting my phone fixed!!! 😊

sa
Review №52

Def. not the first time Ive gone to this store, and most def. not the last. Dropped my phone the wrong way and cracked my screen.. went everywhere for prices and this place seemed to be the lowest and their staff are super nice. They actually cared about my experience rather than seeing another sale in their eyes like some of the other kiosks. Left my phone while I shopped.. came back in 30min and it was done. Also got a sick case to go with it, and not to mention some glass screen protector that will prob. help save my screen the next time I drop it the wrong way.DEF recommend this place! The staff are super cool and nice. They also care to keep you as a long term customer rather than a one time deal. Ill be back again cellairis! :)

Vi
Review №53

Great service! My phone screen was completely fixed in about 15 minutes!

Lo
Review №54

Excellent service by hossein. My cracked screen was repaired in 10 minutes while I waited. _good prices and no need for a reservation

De
Review №55

The middle eastern guy who works there is only good for sweet talking but can be rude as hell once you pay him the money. I went to this place to get my screen replaced for iPhone 7 and he told me that if you don’t like it, there’ll be a 6 months warranty and all kinds of false promises. However, once I got the screen replaced, it was a very low quality product and forget about the colors on the screen, even the touch pad doesn’t work fine. The guy also took my broken screen and kept it with him saying that he’ll get some money on selling it back to Apple. I have never met such a two faced person ever in my life who changes behavior within an instant. Please be aware of this screen repair shop at Santa Anita Mall. This is the first time I am ever writing this kind of review for anyone.

Gr
Review №56

Excellent service First Class i must say. I will recomend this store, big discount and Good price and best Deal ever!!!!!!

Ma
Review №57

I was looking for a reliable place to get my screen fixed and once I discovered Cellaris I didn’t have to look any further. Hossein was extremely helpful, prompt, and all around great guy. I definitely recommend this place!

A
Review №58

Hossein is the friendliest person! He was very helpful and honest with me when I asked for a quote on my screen repair. I definitely recommend this place if you need any phone repairs done, they also have a great selection of cases and screen protectors.

Je
Review №59

I cracked my iphone 11 and i came here to fix it. I had great experience here!!! :) They were caring and compassionate about my phone and they did a wonderful job installing my lcd and glass screen! I highly recommend this place to all my friends and family i love this place!!! Thank you cellairis and thanks to Hossein who helped me 🙏

Br
Review №60

Great service. Super fast!

Ri
Review №61

Poor service. I swear I called to politely ask a question if they carried screen protectors for phones. Guy literally hung up on me and has the decency to deny it. Rude

Da
Review №62

I had the best experience at this location on multiple occasions. My family tends to damage their phones on it seems like monthly basis. The guys here always take care of me and my family this time around I finally purchased the tempered glass they offer so my screen is protected. Thanks guys!!

Ke
Review №63

Dara did a good job and fixed my phone in few minutes ! The price was awesome too you’re the man Dara

Ja
Review №64

My son broke my iPad screen and these guys did a great job fixing it. The price was good, service was fast enough to have it fixed in under an hour, and both of the guys working here were super friendly and helpful. Having it fixed at the mall also gave me something to do while I waited, which was nice.

Ch
Review №65

The sales guy (Dara) was really nice and told us the cost up front. He fixed my girlfriends phone in about 20 minutes, if not less. He even gave us an option at the end to have a particular type of screen. He also offered us a better deal, for making a good review!Thanks Dara!

Ch
Review №66

Great customer service, good quality

Me
Review №67

Very good and quick service. Phone looks brand new.

Mi
Review №68

This guy Dara is great!! he saved my phone and also fixed my son’s iPad mini ! very fast and reasonable price ! The customer service was great too this is my place to go from now onThank you cellairis

Sh
Review №69

WARNING DONT COME HERE!!!! Trust me these people have no idea what they are doing. The shop keeper told me himself all he did was watch a few youtube videos to learn hows to fix cracked screens and does a hack job on your phone for $45 bucks. Plus they act stupid when you go back and pretend they dont remember you.

Di
Review №70

Very good quality and the price is perfect

Mi
Review №71

Hossein was awesome! I called ahead of time, he gave me the quote immediately over the phone. When I got there shortly after he rembered the call, took my phone to fix right away. Told me to come back in 20, I had time to go grab a snack and when I came back it was perfect and ready to go! Thanks so much! I definitely recommend these guys! Quick and efficient! Also a really cool selection on phone cases. I Picked one up too! (:

As
Review №72

They fixed my phone in less than an hour! It was 89 plus tax, so it came out to about 98 dollars for my iPhone 6s. My phone looks brand new. Im impressed!!

Mi
Review №73

Great customer service, good price, fast timing !!Definitely coming back if needed thanks

Ju
Review №74

Hossein was the best! Such great customer service, super efficient, and quick with fixing my broke iPhone 6s screen. Super nice and the best place to go to in the Pasadena/Arcadia area. Every other place was expensive and overpriced. Hosseins prices here were very reasonable and he was very willing to help! The new screen made my phone look brand new! I love this place! Cheaper than Apple and worked perfectly!

Do
Review №75

Amazing customer service! Fix my phone ASAP! Definitely will come back

Ch
Review №76

Saved my life line!Easy fast and amazing customer service. They got me in and out in no time with a cell phone that is basically brand new! Better than ubreakitifixit hands down!

Pa
Review №77

Excellent service, highly recommend. Thank you

Be
Review №78

This place is amazing best customer service best price and fast service definitely coming backThank you guys

Ka
Review №79

I broke my iPhone 5S the other day and was recommend by a friend to have it repaired at Cellairis. I was really pleased with the fast, professional, and friendly customer service! When I got the phone back it looked brand new! They also gave me a great discount for a case so it wont happen again!

Li
Review №80

My iPhone 5Cs screen broke and i couldnt use the phone at all. Katie at Cellairis installed a new screen and the phone works PERFECTLY now! everything--the camera, the touch screen, everything. I am so happy with the repair, and I definitely trust Cellairis and Katie to take care of my phone.

Om
Review №81

Great place to come fix any cracked screen. The people are really helpful and fast. I give this place two thumbs up!!!!

Na
Review №82

Great service! Got my screen fixed within 30 minutes.. The gentlemen that helped me, Hossein, was great . Completely satisfied.. Highly recommend this location

Ma
Review №83

Hossein is a lifesaver. My iPhone 7+ suddenly went black and I could not get it to light up again. I hadnt dropped it or damaged it; I just left it plugged in for a few minutes and couldnt turn the screen on again. I called Cellairis in advance about this issue.Hossein was VERY CLEAR over the phone about pricing and told me I would not be charged if nothing could be done.He fixed it in less than 30 minutes! I am so beyond satisfied with his service.

Sa
Review №84

I dropped my phone by accident and got my phone fixed real quick. I didnt have to leave and come back. They were kind enough to install a screen protector as well...happy day!

SA
Review №85

Don’t go there !! Please read my review carefully and then decide whether you want to go there. I had a horrible experience with this kiosk in Santa Anita mall. If I could give negative rating, I will definitely do that. 1. The OLED iPhoneX screen they replaced for me only last 11 days! Yes,Only 11 days! 2. They don’t fulfill their 6 months warranty commitment. 3. after-sell service is extremely terrible . My wife’s iPhoneX original screen was still working but a line appeared on it (due to the problem of inner part of the screen I believe), so I decided to replace it for her. I went to this kiosk for a new screen on 02/02/19 and was told guaranteed six months warranty. However, it broke on 02/13 without any accident like fall from hand and there is no any physical damage on the screen at all. I went back to repair. The young man with short white hair, however, refused for the reason he was not with the phone and don’t know what happened. He said this is apparently a inner part of screen broken by pressure which is considered physical damage. I really doubt this “physical damage” caused by pressure because 1. My wife always put phone in her handbag not pocket. 2. original screen had couple of times of fall but no outside crack and last a year without any problem. I don’t want to have any argument with him,so,although he tried to convince me to replace a new screen with a discounted price, I tell him I decide not to replace any new screen but change the phone to iPhone 8 because the way how apple design iPhoneX make it very fragile. Thus, I need to back up my phone data and buy a new phone.However, with that damaged screen that does not respond at all, I cannot do back up. I thought fortunately I did not throw away and I have original screen with me. In order to back up my phone data, I beg him to place my original screen back instead since he already pulled out that damaged screen out to check. He refused and said he will close the kiosk soon and the process will take 50 minutes. I tell him his coworker who replace the screen for me on 02/02 only take 5 minutes. And then, he literally tell me “I cannot do it for free! “. This really piss me off. What a terrible after-sale service! This is how they do their business! ! I will never go to Cellairis for repair again! It is sad that seems I cannot attach photo evidence on google review.

ca
Review №86

I unexpectedly got my iPhone 4 fixed at cellairis while shopping at the mall. Left to a couple of stores and came back to a brand new screen, my phone looks new again!!! Their employees are amazing they even gave me a discount on a case. Thanks guys Ill definitely let my friends know that cellairis is the place to go for any of your cell phone needs.

er
Review №87

Needed a quick fix on my iPhone 5. Cellairis Santa Anita did a great job. I really appreciated the free screen protector.

Ra
Review №88

Had a great experience thank you guys

Ja
Review №89

Hossein Hooked me up! I will be back.

Ma
Review №90

This is the place to go for screen fixes etc. Hossein did an outstanding job replacing iPhone 6 screen, great case and screen cover at a very reasonable price.

Ja
Review №91

Received an EXCELLENT service from Hossein, as well as his partner. Hossein fixed the shattered screen of my iPhone 6s in less than 20 mins. He is very informative, efficient, quick, and most of all, very honest! Definitely helped me feel better after the ordeal I went through with what happened to my phone😩 HIGHLY RECOMMEND to anyone that needs phone repairs. They also have a great variety of quality cases and accessories 👍👍

Mi
Review №92

My iPhone 4 had a cracked screen. I asked on a whim if they fixed phones and they had it done in 25 minutes! Great service

Jo
Review №93

Hossein was awesome. I cracked my iphone 6 plus, came during my lunch break. Not only did he finish within 7 minutes, but did a really good job! I highly recommend.

Ru
Review №94

Their work down well

Ba
Review №95

Great place fixed my iphone 6 plus in less than 10 min and the employee there Hossein was just great very helpful. Will definitely return for any problems.

ju
Review №96

I love my iPad mini cover, I got the iPhone cover too. My husband and I glad the screen protector done typoThanks guys

jo
Review №97

My experience at cellairis in the San Anita Westfield mall was amazing Hossein is an amazing employee he gave me an awesome price and fixed my phone screen in 6 minutes right in front me too it was awesome Im definitely coming back here if my phone ever breaks again!

mi
Review №98

I dropped my iPhone 5c and it cracked. I came to get a screen protector to keep it from getting worse. The girl told me she could repair it! My phone looks brand new! SO HAPPY

Da
Review №99

Thighs replacing my iPhone screen would be a painful expreriance, but Hossein made it so easy and pleasant. I would recommend Cellaris for phone repair without any hesitation and ask for Hossein.

Ma
Review №100

My best and i googled iphne repair shop in santa anita mall and Cellairis instantly polped up, i called and spoke to Dara. He was great and said to come on by and he take care of me. Left him my iphone 6s and 30 mins later my phone was ready and looks fantastic!! I highly recommend this place and the price was great!! Thanks Dara 😊 -Frankie

Information
5 Photos
100 Comments
4.8 Rating
  • Address:400 S Baldwin Ave, Arcadia, CA 91007, United States
  • Site:https://cellairis.com/stores/arcadia-santa-anita-mall-iphone-repair
  • Phone:+1 626-460-0966
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
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