I was there this afternoon with a few of my children. I have very bad anxiety and just thinking about bringing us there for an exam and the whole process of getting glasses was already overwhelming. But I was helped by two great people that made it effortless and kept me feeling at ease. I also loved the quality of work and glasses. I will always go back! Thank you John!
Im posting this on behalf of a family member who was recently seen by Dr. Wade, and then ordered her glasses from Eyemart Express next door. Everyone was kind and efficient. Her glasses work well, and look great! Complete eye exam including contact lens fitting was completed, and she received her glasses the same day after a latter afternoon appointment. Contacts ordered! Perfect! Thank you Dr. Wade and Eyemart Express!! Couldnt be better!
The staff at Eyemart was very helpful toward finding the frames that would work for me and estimating the price for a pair of progressive bifocals. In the end, while Eyemart was affordable, the frames were not quite as stylish to me as at another place. Thanks, Eyemart, for the good service and competitive pricing!
Besides having an optometrist on the location and the people were very helpful with my friends and what I need for my type of work as a truck driver everyone there was awesome! And the prices were reasonable. I dont have time to wait for glasses to come in for what I do. I would recommend this location to anyone that is on the go and doesnt have time to wait around to be able to see.
They did an excellent job on my new glasses I appreciate their help. And they went way out of your way to give me a good deal on my new pair of classes. Very happy with them.
I was examined by Dr. Wade and his excellent staff. After my exam I worked with Anna who steered me to the products I had in mind to satisfy my needs for just the style of glasses I wanted. Thank you Anna and all at Eyemart Express. Great job by all !
Excellent service by all the staff members. My son broke glasses and we didn’t initially buy the protection plan, and they allow us to buy that afterwards to get lenses replaced. The process is very efficient though it looks really crowded and lines move really fast . They all go out of way to help customers.
They got to me a soon as I could, and were very helpful. Anna was a pleasure to work with, and she was efficient. She had to call my eye doctor twice, and I asked her about probably 10 pair of glasses, but she never once complained, Lol. Great Experience! I also only had to wear a mask for like 10-20 seconds which is a plus :)
If you need new glasses, see Anna at Eyemart Express. She is amazing, very helpful, efficient and professional.
Meghan was awesome! We had a great experience picking out glasses for my daughter. Definitely recommend eyemart express!
I wish I had a positive review, but I dont. First, when I did have insurance, they didnt accept it. Wal-Mart was about the only place that did. I needed new glasses, and the only reason I had money to pay for them out of pocket was the covid stimulus checks. I basically needed two pairs... one pair bifocals for sort of all-purpose vision and the lower lens for reading. Then a pair specifically for using the computer. Their deal at the time was two pair for $38 or something like that. Well I ended up paying a LOT more than that for FOUR pairs, NONE of which are correct... and all were the cheapest frames with no extras except one of the two computer glasses had a scratch coating. Plus nearly $100 for the eye exam plus some expensive eye drops next door. I had been there 3 times in one week, and I got frustrated that they couldnt seem to fix the problems and I had to keep taking the bus back and forth and keep getting glasses that were not right. I dont have any more money for glasses, and I cant even afford to take the bus there and back, so I gave up. Now I have 4 pairs of glasses all with the wrong prescriptions. They are a little bit better than nothing, but should be WAY better for the money I paid and the multiple times I had to go there and wait a half an hour before they could even serve me. It was a very frustrating experience, and I still have to live with it every day because none of my glasses are right. It seems Eyemart has no interest in making this right, and dont care if their customers are satisfied.
All the staff was very friendly and helpful! it was a quick process and the store was nice and clean.
I have been a customer at Eye Mart for years, it was my little ones first full eye exam and being there. Everyone was so amazing, patient, and very knowledgeable. Thank you!
They can flip a new pair of glasses pretty quick, but dont expect anything else to move very efficiently.
I love EyeMart Express ! I am very happy with the service and I love the glasses and the deals are great ! I keep coming back.
Staff was very friendly right when we got to the receptionist until the end, they treated us well, and always with the smile, we are very satisfied with their express lab and they give your glasses in less than an hour!!!! Truly satisfied!! 5 star!!!
Very fast, friendly, and Knowledgeable staff! My appt and glasses were both compete in less than 1 hour.
I am always very happy with the service as well as the quality of frames we get from eyemart.
I am extremely satisfied with this location and the entire process. Cheryl answered the phone in a cheerful and very polite manner, booked my appointment very quickly and has excellent customer service manners. Way to go! After my visit with the doctor, who is by the way as knowledgeable and as personable as it gets, I went to try on some glasses next door and Chelsea made few good recommendations. My glasses were ready in 23 minutes although the store was super busy. The location is very clean and has a lot of good choices, but the best is that the people working here showed sincere interest in helping me (and other customers). Thank you for the best experience ever.
Returned to Eyemart after a few years and very happy I did!
The staff was friendly and very accommodating to my rather demanding needs. They did everything I needed, and still had my 2 pair of glasses ready in under 2 hours.
Meghan took very good care of us and was very professional. Will be back
I went to a store in Appleton. When I arrived they had a sign in sheet and I waited only about 5 min. I was assisted by John who was incredibly knowledgeable with everything, including my insurance and which frames were on sale etc.The service was really impressive. John did an outstanding job despite having to answer a phone which was ringing often.Loved both my glasses and my new sunglasses. Progressive with scratch resistant lenses. Regular glasses done in an hour and sunglasses next day. They also told me to feel free to wear them for a few days and if I needed to stop in for a quick adjustment, to come at anytime. Everyone was warm and friendly.I will definitely return to do business with them!
I was so happy with my new glasses I’ve been wearing glasses for 35 years and I was so impressed with my glasses made in one day . So happy with the savings I purchased 2 pair that day and was still under my budget I used to spend on my multi focal glasses! Will be purchasing more and definitely more often with the seasons !!!Thanks for a great selection as well.JudyAppleton WIEYEMART EXPRESS
Impressed! They were so busy with it being the end of the year, and they handled it so well and kindly. They made it a good experience with their friendliness regardless of the wait.
I am from out Florida, in town working. Glasses broke. Called and said they could get them in. Brought my glasses in and they replaced the wires holding both lences in not just the one.When I lived here I got my glasses from here all the time because of the awesome service. Glad to see its still the same.Plus they did not charge me for the repair and apologized for taking so long to do it. Took 10 minutes. Thank u for the great awesome service today.
So the location and even the exterior look a little skeevy, but it is very nice inside. If you are getting an eye exam go in and to the left. Getting glasses wait to be signed up on the list. I felt that the staff was professional, polite, and courteous. I liked Dr. Beaudoin. The staff is knowledgeable and easy to approach. I dont normally get my glasses at the same place as my exam, but they had a nice selection of frames at reasonable prices, so I got two pair. My glasses were done a little over an hour later. I have never had my glasses done the same day. Overall I am really glad my old eye doctor stopped accepting my insurance. I like Eyemart better.
Appleton location- The place is currently remodeling but it still looks great! John was the person who helped me out, due to covid mask are required but thats okay with me. I just have to say John did an phenomenal job. Very patient with me and was absolutely friendly! I would recommended this place to anyone! Again Thank you John for all the work you done!
Everyone was kind and got to us when they could. They were very busy but handled it well.
Excellent price, excellent customer service. I felt extremely comfortable with all of the pro cautionary measures they are taking with covid. I was able to get both of my boys and myself each two pairs of glasses at a low price. Have been coming here for 13 years and won’t go anywhere else!
I busted a bow on my glasses, went in to see about putting my lenses in a new frame. I walked out 15 minutes later. Plus the glasses where still under warranty. Good start to a Monday. Thanks.
The staff was super friendly! They helped us find what we were looking for right away. We were in and out of there in less than 20 minutes and our glasses were done 15 minutes later! We will definitely be back!
Had a wonderful experience picking out new glasses.. Barb helped me pick out the perfect frames for what I needed.. She was awesome in every aspect of my transition and i will definitely be coming back. Give Barb a atta girl for me cuz she deserves it...
Awesome, fast service!
The staff at Eyemart Express are wonderful. They are there to really help their customers. Cant beat the pricing on their products. Have had a lot of wonderful glasses through the years & keep going back!
Very good service during pandemic. A little slower because of precautions but the people are very nice and helpful. Great prices!
I went in to look at glasses and ask a few questions about frames. I was treated like a bother for being in the store. I asked about the frames, I was told to just look at the sign. Before I could finish asking about the frames themselves. I asked to book, I got that it wasn’t until doctors hours I could book but only after I was told “doctors hours are on the door did you see that?” It was rude. Honestly they were irate that I was in the store. I kept getting stared at like I was homeless for more than half an hour. The two did have clients, but once that was done, I was avoided until I forced contact. I was trying to ask questions about how I could get help and spend my money here, I was treated like a bother. I will not book or spend my money here. I needed help and got “google it” essentially.
Friendly and helpful staff. Lots of great frames to choose from. Fast and easy service. You get a huge value at Eyemart Express. I recommend this place to everyone I know that needs glasses.
They are very professional, and give you a chance to double check things before moving on. There were able to find my insurance plan before my insurance could even email me my info. The red pair I preferred to get were broken by them, however they were able to replace in blue. I did expect a bit of a discount for the minor inconvenience. Nothing. Otherwise all out a good place to go.
Eyemart was absolutely wonderful! This was my 6 year old daughters first eye exam and first time picking out glasses and it went amazing! Her 2 pairs glasses were finished in 20 minutes! Best place ever!
They recently remodeled the inside, its looks very clean and updated. The only thing I dont like is I am forced to take a VERY EXPENSIVE eye exam before they let you buy a new pair, I think its NOT fair (my perscription expired during covid shut down when I had picked a frame prior). I feel like it should be up to clients if they want an exam or not because why should it matter to them if people want spend their own money on frames with their current perscription?! Other than that, they are still taking precautions with wearing a mask and a good system for any pair of glasses you want to try on. Its a good idea to call a little ahead, in case it is busy, to get on the waiting list as you will have to stay in your car until someone can help you.
Excellent service! I came here for my first pair glasses and yesterday my son got his first beer glasses here as well. Detailed, kind and expertise are all words I’d use to describe Eyemart Express of Appleton!
I had an absolutely great experience with Eyemart express. Everyone I dealt with was extremely helpful very courteous and the process was very quick from the initial exam to the time I received my new glasses. And I love my new glasses as they were a great value and quality.
Great experience! My first time there and I will definitely go back. Great price and quality and they were ready ahead of time!
I broke my glasses and needed a new pair right away, Eyemart got me and and had a new pair ready in an hour...it really saved the day for me!! Staff was very friendly and helped me decide on a pair Im really happy with. I would definitely give Eyemart and the staff an A+.
I could not be more impressed with the service I received. My (ex) optometrists (it took two of them) needed 5 visits to get two correct eye prescriptions.The Eyemart Express staff handled each visit (all 5 of them) quickly, with politeness, and it was always obvious that they knew their job.Its the difficult situations that prove a business is the right one to spend your money at. Eyemart Express has earned (5 times over) a loyal customer.
We closed our business for the day, so we could drive 2.5 hours, get our exam and glasses in the same day.Only to find out that a machine was broke over the weekend and we would have to come back 3 days later to get our glasses or have them shipped.I’ve never had a pair of glasses that didn’t have to be adjusted, so I’m guessing they expect me to adjust them myself or drive 2.5 hours back and close my business for another day.Extremely disappointed, I will not be back, nor will I recommend this place to anyone else.A phone call before our appointment, letting us know this would have been the proper thing to do
I broke my glasses, but the lenses were still in good shape. I took the lenses in and asked if it was possible to fit them into new frames. Chelsea found some frames that worked, fit the lenses into them, and I was out of there in 15 minutes. She was so friendly and helpful! I was blown away by how easily she solved my problem. Thanks Chelsea!
This place has been my source of eyeglasses for as long as they have been open - many years. Recently I needed two sets of progressive bifocals. Anne was super helpful in explaining the options. She has a smart, delightful manner, managing customer conversations and phone interruptions without losing her smile. Later Bethany helped me with the order, and she was knowledgeable and helpful. Eyemart is meeting the competition from the wholesale clubs. Why wait for glasses to arrive in a week from a lab in CA, when we can get such nice local help and glasses in hours? We have world-class service right here in Appleton, folks. Born and raised in Europe and traveled far-and-wide, I know this.
Great experience! Angela was very helpful in helping me pick out frames. This is my 2nd time going for glasses here because they do such a great job. I highly recommend them great way to save some money and get some very nice glasses.
John at eyemart was an amazing help. Super patient and super helpful with helping me pick out a cute new pair of glasses. Thank you John!
Very professional service. Answered all questions. Asked if they could assist with anything. Please and Thank you used frequently. Very thoughtful and patient. Excellent experience. I will come back. Will tell everyone to go to Eyemart Express. Thank you so much. Mary Lyons. Appleton, WI
I always have a great experience here. Last year when my glasses broke they were not able to replace them as they were discontinued BUT they found a pair in Chicago and I was able to get the broke ones replaced. Those were my favorite pair until I picked up my two new pair yesterday. Love the customer service and having the optometrist right on site.
I was looking for a second pair of glasses and didnt want to pay a huge amount. Although Eyemart Express wasnt a provider with our insurance, I was pleasantly surprised to find I could receive a 20% discount because I am a school employee. They have a large selection of frames and quite a number with smaller bridge sizes, which I needed. Very good, speedy service.
Awesome place for all things eyes. Don’t let the outside fool you... it’s nice inside and everyone is super friendly.
Fail fail and fail again!Had exam, 1 set of lenses in stock. Expressed that I HAD to have them asap. Im a driver for a living and need to wear glasses in order to drive.My order was lost and glasses were not done on time. Picked them up the following week, and the front blamed the lab, and the lab blamed the front.Weeks later my high dollar lenses came in. Got my glasses and there was a chip in one lense. When I spoke to the manager she ordered another pair, frames and all. Never heard from them. When I called again she had no idea what happened but placed the order again.Went to pick them up and the lady handed them to me with no adjustments or anything. They sit crooked on my face and the arms are bent funny.I will not be returning and will have someone else help me fit my new glasses when I get home.Customer service is not taking whatever piss poor service they want to jam down your throat. For the money I spent on 2 pair, Id have expected better
The wait here is soooooooooooo long! Every single time Ive ever been here Ive had to more than a half hour. Like, even just to pick up the glasses? I thought it was supposed to be EXPRESS, which most people take to mean FAST.
My wife needed new glasses, They treated her with respect even though her english was not not that good. They helped her with the fitting all the way to the end of the process. The staff work well together as a team. Job well done. My wife was very happy with Bridget the staff that worked with her. I would recommend Eyemart Epress Appleton to everyone
The doctor and employees were very friendly, got my eyes checked very quickly and my glasses were made in 12 minutes after ordering. Also very good price. Definitely will buy future pairs from here.
After a brief break with another closer provider,it felt SOOO good to go the extra distance and return to eye mart expresses excellent selection of frames and service!
Friendly helpful employees and great prices. Quick return on your order. Sometimes a bit of a wait in the store for service but worth the wait.
The staff was very helpful and professional. Even with so many people there, they were able to help everyone in a timely manner. My new glasses were also ready in 20 minutes. I look forward to my next experience with them.
Tara was extremely helpful when ordering contacts out of state! I emailed her my prescription and insurance card, she looked up my benefits, and had them shipped to me. Would highly recommend.
Super friendly staff, quick and efficient visit, and I got my glasses the same day.
Great fast friendly service. Great glasses for the price and got them in the same day. Two pair in about two hours. I highly recommend.
Had an eye exam with Dr Beaudoin, he got it right on. He and his staff were great. Then went to pick out my new glasses and the staff was great. Got two pair, one for everyday use and one pair of sunglasses for driving. This is my new home for all of my eye glass needs. Great place.
Went here to get my 12 year old daughter her first glasses, very friendly, helpful, efficient staff! The value is unreal! I will also come here for my future needs, sorry I didnt come here sooner.
The optometrist side was very fast while still being super nice. I appreciated the speed at which they went. After working a long day getting in and out of there ASAP was awesome!
Fast service, great prices... Highly recommend to everyone.
Everyone was SUPER friendly (seems hard to find that now a days) They were very busy when I was looking at glasses so I didnt get any help, but other than that they were fantastic! Megan had helped me and she was very nice explained everything to me, and made me feel like I made the right choice is picking out my new glasses. I will go back again and work with Eyemart!
Eyemart Express was a great help to me while on my home stay as a truck driver. They were the only company that was able to meet my needs in a very short time period. I would highly recommend them to anyone who is in a bind and need eyes glasses right away.
Always a great experience I go in knowing what I want no pressure I’m usually in and out within 30 minutes or less. Picking up my glasses usually goes quickly as well.
Very friendly and helpful. Had gone to another provider that was supposed to be in our network and was never told they only covered exam, would not honor our frame coverage. Eyemart Express was recommended and we couldn’t be happier. Great selection and awesome service, had 2 sets within an hour.
Eyemart has always gotten it right for me. I have tried other places and always go back to Eyemart!
Was able to get done with 2 pairs of glass right away. Had lunch by the time I got my food I was texted that the first pair of glasses were completed. Within 5 mins. Received another text informing me my 2nd pair was completed. I am coming back again.
Wonderful place to get glasses! I had my glasses within an hour and when I had a problem with them, they sent another pair to me and I exchanged them via mail. Staff is very helpful!! I would definitely recommend getting glasses here!!
During this extra cautious time Eyemart Express were fast and friendly. There were wait times but not bad at all.
Very busy so long wait but staff very nice and accommodating. Will definitely continue using this site
After last years atrocious experience at a different provider, I thoroughly enjoyed the expert eye exam and selection of new glasses that I wanted. It was refreshing to find a team that really cares. Perfect.
The ladies were attentive and assisted with choice. They were helpful in pricing and knew what specials were available to accommodate our entire family. The glasses fit well and i was able to wear them right from the store
The staff was very helpful when I purchased my pair of glasses. They were also able to help me pick out another pair that i felt comfortable in. Both of my glasses were done within 20 minutes and they fit my personal specifications.
Have been a customer of Eyemart Express for some time and have always had excellent service. Their selection of frames is awesome their staff helpful and knowledgeable. Will always drive the 45 minutes as it is worth the time.
Eyemart Express is a great place to get your glasses. Their staff went above and beyond welcoming my family and helping my family. A great place to get affordable glasses.
I went to Eyemart Express today with the intentions to get a new pair of glasses. I received a good eye exam, the people were very fast, friendly and effective. However when I got to the side of the business to actually by glasses, that was a whole different story. I didnt have to wait long since there was only one other person in the store at the time but the employees seemed more interested in straightening up in the store than attending to the customer. When I was have some problems selecting frames the employee I was working with showed no interest what so ever in assisting me. A little help, a little direction would have been nice. Not everyone going into the store knows exactly what they want or what works for them. When it was apparent I wasnt going to get any help I finally said I will just bring back my wife to help me pick them out. The employee seemed ok to just send me out the door without a further thought. I was going to buy glasses on that visit but I walked out very frustrated with the lack of help or interest by the employee. I WILL be buy new glasses but I am pretty sure it wont be from Eyemart Express in Appleton.
Got 3 pairs of glasses. Always friendly & great service. Thank you!
Great place for eye exam and glasses usually within 1 hour or two. I have always been happy with their service and would definitely recommend this place.
I love my glasses!!! The guy that helped me was AWESOME!!! I will/have recommended Eyemart Express to my family and friends.....
I have been going to Appleton’s Eyemart Express for quite a few years now.Dr. Beaudoin is terrific. All the up to date equipment is there. AND glasses are ready in just 1-2 hours.Yesterday optician Anna was of great help in choosing which glasses would be right for me.The prices are essentially two for one so for under $360 I got 2 pair progressive bifocals with UV and scratch resistant coatings.Took just 1.5 hours to get both and be on my way back to Wausau.Definitely worth the trip.
My glasses were affordable and ready in an hour for me!
Very wonderful experience! Sanitized everything, masks worn by employees and customers.
Overall they were friendly and helpful. I also got exactly what I wanted and they made it within my budget to get the 2nd pair which were sunglasses. I definitely will come back in the future.
Jeff was great! Super fast turn around for my glasses.
They are a very good customer service and support. I love going to get my glasses there they help you get a nice pair of glasses. The gasses are done with in an hour. I been going there for several years.
Very friendly and very helpful over all a great experience.
My husband and I have had excellent service here. They took time to find us the perfect fit and look. The associate we worked with went above and beyond.
Great value. Good service and prices. When i picked up glasses they were ready and looked great!
The manager of the store is an amazing lady kind polite would recommend the store 100%
Great people. Always friendly and willing to help. Love everyone I have worked with.
Made me get a prescription just because it was four years ago since I last had it done. Costed me $82 for something I didnt even need. Because my prescription was still the same. Go over to get glasses and the sales guy kept wanting me to buy the higher priced lenses. Dont think I will be coming here anymore.