This place is awesome! Pulled up, walked in (had a flat tire from my other vehicle in the bed of my truck) and was greeted. Told the guy at the counter and he said ok and disappeared out the back door. I figured he was seeing how busy they were or deciding who hed put on it, and I catch him grabbing the tire out of the truck. He came back in and said well have you back on the road in no time. While we waited I saw him ask a dad to offer his little girl candy. Also saw a woman pull up with an elderly woman in the passenger side. While she was inside he was helping the elderly lady with items piled in the back of the vehicle and then their tire as well. I think the entire time spent was about 12-15 minutes from start to finish. Anyone can patch a tire but the customer service is amazing here.
These guy are the best at what they do I would take my car to these any time if you need something done go to these guys
Great place! 100% recommend and will be back! The guys are friendly, trustworthy and professional and the prices are amazing and so is the work!
My second time here for service. I bought a full set of tires for my Cadillac on my first visit. The price was reasonable/affordable. I got an oil change on my second visit. I use synthetic oil which can be pricey. But again the price was reasonable/affordable. I like the friendly customer service. I plan on taking my Cadillac back for aircondition service.
Just wanna Thank Pat for balancing my tires correctly, America’s tires was a waist of time. Pats a cool guy with great customer service. Did a hell of a job balancing all of his customers and workers while getting his work done. Got me out of there quick!
Always go here for help. Gettin air in tires. Buying new tires. Rotating. Always super chill dudes and good pricing
Went in to get my air pressure checked and I was in and out in no time. Excellent service and friendly service.
I took my truck to town and country thinking they would do a good job, boy was a wrong! It was supposed to be a simple alignment and I got my truck back worse than it went in. After they kept it all day and giving it back right at closing time i drove it away thinking it was right and everything was fine, I ended up having to have it towed again because it pulled hard to the right eating up my tire and probably would have gotten me in an accident. I had my truck towed to another shop where they fixed it right the next day and charged me very fairly. Im still out $100 and the alignment from the other shop but I know for next time not to go anywhere near TOWN AND COUNTRY!!!
Very nice people very fair prices got to the work promptly no surprizes I shall be a return customer when I buy new tires
Great service reasonable and reliable tires!
This is THE place to go for tyres and service!! Did a walk-in today with my own wheel and tyre for mount/balance and for MUCH less than expected it was done in 10 minutes!!! This is my new store here for sure!! Thank you!!
Only place in the high desert to get your tires great people good service
Take my car here regularly for the past 5 years. They are Honest, and reasonable prices. They take time to explain problems with no attitude or shadyness. I trust them to take care of my car, never a long wait to get work done. Recently they replaced the cheap lugnuts on my tires for strong, quality steel nuts at very good price. Happy with the work done.
Awesome I got AC now going back to Las Vegas very comfortable. Thank you
I am a retired mechanic that has always prided myself on offering honest service and only performing work that is necessary. I do not recommend town and country because they will try to convince you that parts on your vehicle need replacement when you just replaced them 6 weeks ago. Unfortunately for them they were dealing with someone who knew cars well. If youre looking for an honest mechanic go to AV Auto Clinic. They will offer you honest service regardless of your knowledge of cars.
Larry at the front desk was very helpful with my inquiries.
As a mechanic I do most of my own automotive work my self. I do not have an alignment machine at home so I brought here at town and country. They wanted to charge me 60 bucks for a bolt that broke (they could of broken it) but giving them the benefit of the doubt. They charged me 40 bucks for nothing. So I told them if I fix it will they credit my 40 towards the alignment they said yes. Went back the next day and said if they do the work they will credit it. These guys will try to sleaze there way into your pocket. I suggest to people to take there vehicles somewhere else. You have been warned. ⚠️
Needed all new tires. Very good and quick service. Thank you!
Great people, took care of me when I got a flat on my motorhome. Nobody else would even look at it. Great prices!!!
Ive been a customer for over 15 years. They have always been quick and affordable. I have recommended Town and Country to friends and family and they have been very happy with the service.
Great customer service by James, reasonable prices for alignment, I did not have an appointment yet I was in & out within an hour.
There fast they no your car. Some times you have to wait a couple of hours. But not that often.
James and the guys are always helpful and professional. Thanks and keep up the good work!
Best place to buy tires in the high desert professional prettiest people James will take good care of you
Took my beloved lowered maxima in for a front wheel alignment. And the alignment tech called me to get any specific requests i had on my camber and over all adjustments. That call gave me assurance and extra confidence that its being done right and by a knowledgeable tech. So i had to give town & country a big shoutout and thank you for REAL excellent customer service. This aint no fake review. Stop wasting time other places and go there next time you need a alignment or tire service.
Took my wife’s Jeep in for an oil change. They forgot about it until I showed up 5 hours later to pick it up. They rushed through, didn’t complete everything I asked for, and broke the oil cooler. Now I’m only going to the dealer for work until I find a good shop up here you can trust. But hey, they gave me $10 off for forgetting about the Jeep in the first place.
I have been using this company since their startup. I have a Dodge dually, VW Passat, and a 69 Camaro. I am also a certified mechanic of 50 years. I have never experienced the issues with this company that some people have complained about. I find their work and service to be on par with other auto repair and tire companies out here in Apple Valley. I also know a lot of business owners out here. The one thing they all have in common with customers is that there are those that will always complain about something. If you are running a business you will have negative critics. No business owner is a saint. If the fella working on your car just got done with an irate customer, it is likely his mood will be damaged from that and may reflect towards the next customer. People are human and make mistakes sometimes. We all do.
Great customer service. They helped me with trailer tires and beat out the competition by $300. Looking to keep a customer for life rather that a one and done.
I have shopped elsewhere for tires but I always end up buying my wheels and tires from James at Town and Country . He is hands down the best ! For Quality, Friendly service and very professional !Thanks James !
Pretty easy going tire shop, and pretty quick service; James is the best rep. Here
Incredible service fast and efficient
Husband had the ball joints and arms done on his suburban, took it to town and country for an alignment and they told him they couldnt do the alignment because the arms needed to be replaced and that it would cost about $1200. He said ok Ill have to wait. Then they charged him $40 dollars for doing no work, just an inspection.. Keep in mind i took my car to les Schwab and got an inspection for free
Fair prices. Fast service.
Great crew very reasonable pricing good work clean shop all good
It was a quick visit for a Saturday, great attitudes from the workers and a big thanks to James for setting me up with tires on sale
Good service decent prices
Patric is a rock star! I came in for a tire pressure check, he found a bolt in my tire, and had me all good to go in 10 mins. Road trip ready!
Good service they have all kind of equipment l recommend.
Great service young man named Ethan knows his stuff no BS
If you dont care about getting a fair deal and just want the job and then some, this is the place for you. But if youre looking for an honest business, you better look elsewhere.It appears many of the 5 star reviews for this page seem to come from people who arent very familiar with cars. Its ok to be unfamiliar, its just sad to see people getting taken advantage of.
Great service here. Always taken care of immediately and never a long wait.
Knowledgeable help. Tv and restroom in waiting room. Prices are ok. You can get a tire rotation for $10.00.
The best place to go for tires and good service!!
Friendly in and out the door for fair price.
Excellent customer service and always great prices. Hard workers and so polite.
Search no longer! This is the absolute BEST tire shop in the desert! Great quality, customer service, reasonable prices. Very professional, and timely! These guys know their stuff and are very respectful. They ordered the exact tires I wanted, and did an amazing job! Trustworthy and honest people. I will be referring all of my friends and family! I work in the automotive industry as well, I will be sending business their way for sure!! Thank you again Town and Country Tire Apple Valley! You guys rock!!!
I took my vehicle in for a break job. I provided all the parts (later found out I needed additional parts) I dropped it off on a Monday and didn’t pick up until Thursday! I had to call or go in to see what was going on, very frustrating and zero communication from their end. Then the next day my remote on my vehicle wasn’t working, they took the battery out of my remote! I would never go back again, it used to be a good place when I went before but I’d never go back again. Total ripoff and frustration. Go across the street where you actually get some customer service and they don’t steal your stuff!
Always helpful. Needed tire pressure checked...didnt change me. Yay
Great customer service. Good prices. Fast service. My go to Tire shop.
Straight forward, they do not try to up sell you on any repairs.
I went to get my breaks changed they messed mine up even more and on top of it didn’t fix them at all !!!
This place so far has been great they are very fast and friendly. I always come here when I get a nail or screw in a tire. Hopefully my review will be this good after I get a quote on tires. In the past they where a little on the high side.
Dont go to them the owner and his employees. Will try to over charge you and rip you off. James Spencer only wants your money he tried to charge 840.87 for a tire strut that my car only needed one of. He said it needed both which isnt true. He was rude so are his coworkers. I called to talk with him he yelled at me and I told him that I was going to inform the BBB he replied laughing saying I dont care Ive been in business for 15 years. So, please dont let him rip you off I didnt and so you shouldnt as well.
Great service great attitude treats customers with respect wont sell u anything u dont need love this place best in high desert
This place has great service. Went in for a flat tire and they handled it very quickly. Workers were friendly and worked together to get the job done.
Those guys are great in every aspect.
Quick honest work.
The service was good. The price was fair. And didnt take long to install 4 new tires on my truck. Only issue I had Was The next day I drove to work 36 miles on the 15fwy the back of my truck felt weird like I was diving on ice and any turn Id do the. Back tires would squeal and wanted to break free. Once I got to work I checked the tire pressure. The rear was aired up to at least 80psi when warm measured 90psi on a rear of a unloaded truck. (Very little weight on the back) I corrected the pressure and put it down to 50psi. The front. Tires where aired up fine at 60psi.
My son got new rims and tires from Town and Country and was charged a $40 alignment assessment fee! Just for them to say they couldn’t align it. Watch out! I think my son was swindled!
In and out. These guys are fast and reliable.
Bought truck tires about 3 years ago which includes free rotation every 6000 miles . Never have to show receipt. Just go in tell them what you need and it gets done promptly.
Stopped in to ask if they carried trailer tires. They did! Not only do they but we got a very great deal and it was done right then and there within 30 minutes it so. They have our business! Great experience!!
James is always helpful
If I could leave negative stars on this place I would. Worst tire shop I have ever been to. Brought my wife’s car in because the tires that are on, are not even that old and are already bald and we have warranty on them. My wife was told this was because she was doing burnouts or drifting the car. Mind you this is a front wheel drive car and my wife does not do burnouts nor drifting. The fact that the guy was just rudely accusing her instead of listening that she doesn’t do anything of that nature just reflects how bad the business is conducted there. It’s honestly worth spending extra and going to a place that has better service as I have never had issues with other tire shops I have been at in the high desert.
Fast friendly service! We get our John Deere Tractor tires and horse trailer tires here! They can always get what we need quickly!
Been using these guys, specifically at this store for years. Great service and great products keep me going back! Always a Can do attitude from them and no bs.
Had an alignment done. The tech informed me of a couple of things that needed attention. They were fast and courteous. Good job!
Great guys (AV) managers are always in YES ...can do attitude!They can do a lot more than just tires... Check out the pic of my brothers 4-runner they put a truck guard (barricade) an winch on for his off road adventures.
I love them! They are the best! The wait time is always reasonable and they have had the lowest prices when I compare.
Came here to get tires and to get a flat fixed. Staff are helpful. Theyre really busy so expect a bit of a wait at some times. Prices were pretty good for tires - they put everything on pretty quickly (I waited in lobby). They do have a TV for those who wait. Love the Jeep that they mount on a rock outside (used to drive by it every day) - pretty cool.
Everyone is always quick and efficient. Thanks for proving that their are people we can trust with our vehicles!!
They always take great care with us. Great prices and service both.
Went in for a bail in my tire expecting to have to purchase a new tire and they were able to fix it. They couldve taken advantage of me but they didnt. Kudos to them.
Hands down the number one tire shop in the desert!James Spencer has taken care of me, my entire family and all of my friends for many many years. He always makes it happen with top-quality quality tires at the best price around!I went in for a new set of Toyo tires on my WRX today, and left within 45 minutes with a smile on my face and new tires on my car!
Good experience! Had great customer service and their crew worked fast, had a flat tire and was in and out within 25 mins definitely recommend Town & country tires thank you guys.
Professional people. Nice service. Good products. Came back 4 months later to get tire rebalanced. In and out in 15 minutes.
I went in and spoke to Aaron about what I wanted for my GMC 2017 2500HD 4x4. Aaron made everything happen and more!!! I love the rims/tires and lift kit!! He totally got it right!! The guys in the shop are very friendly and totally did an amazing job!!! I can’t say enough how happy I am with my truck!!! TRUCK YEAH 😂😂😂
Good service. Staff ready to help
Fair price for break job and out in two hours. I have bought tires from them several times. They never disappoint.
Went in bought a use tire great price fast service
Great customer service. Please Support local small businesses.
This place is easily the best in town. Good prices. Quality work. Cold AC.
Super honest! They always do a great job and often exceed my expectations! I trust them more than any auto shop I have ever dealt with👍👍
Wasted my time and $40 to tell me I have bad bushing on my lower control arm. And somehow will completely prevent them from doing an alignment. They also expect me to pay 900 to get 2 control arms replaced just for an alignment. would not waist my time here again.
Fast friendly service. James and Aaron always take care of my vehicles. I wouldnt trust anyone else with my cars.
The invent was awesome. Most definitely be attending every year.
Went in cos tire was low. They looked at it, and said all was good. 2 days later, low again. Went to American tire, and they found a nail in it. I guess it all depends on your work ethics
Great customer service. They take good care of their customers thats why Ive been a repeat buyer
The guys were all courteous and helpful. Prices not bad and explanations of issues wrong with my truck were accurate. Repairs completed in the time given. I would recommend them!
Very helpful. Great service. Very respectful. Love this place . Im handicapped and they treated me very good.A+
Owner and assistant good. The mechanic named Lance is a real prima-donna, if he doesnt want to do something he just jacks the price up so high no one would pay it.
Only place I buy tires. Fantastic staff and knowledgeable.
Had some concerns about my rv tires talked to Aron, he said bring it by. When I got there Shane helped me said tires were in good shape for another season. He found one of the tires flat but only an inside extention.Everytime I come here it is such a pleasant experience. Honest and friendly and always very helpful.Thanks again guys!
We have been coming here for years, James and Aaron always take really good care of us.
Quick service great prices friendly staff.
A friendly and professional tire shop with extremely fast service. Great prices too.