Im a double master technician with 33 yrs of experience. Everytime Ive been there counter help has been marginal at best, not organized, inexperienced or attitude issues, on the phone with personal phone calls with people in line waiting. Online orders not there when email says come down and pick up. This parts store is my last choice in town. Should be one of my 1st. Sad really.

Great parts house! Knowledgeable staff. Hammerhead shark hanging from ceiling...

So I went into the vehicle service side and said I had a smog test done last week and my vehicle failed there were visual things on the smog paper that listed things needed to be fixed and later I did. So knowing I did take care of these visual problems that was on the smog test paper that I was ready for another smog test. Now I can build you a house but I dont know too much about how this smog thing works. I handed the failed report to the young lady that shows all the check off things that I needed to be replaced or fixed She says okay Ill give you a smog test...great ..now waiting 2 hours of course it failed again. Now she recommended me to make a appointment to come back and have a diagnostic test done. Now I would think because shes in that business she would have recommended me to have the diagnostic test done first to make sure there were no more problems and I was ready for the 2nd smog test. Honest mistake on her part I dont know but paying for a second smog test and then recommending the diagnostic test after didnt sit well in my gut so I will not be going back to this place. Lesson learned.

I frequent auto zone and orielly more, but strictly out of convenience. Best selection of high end parts and other here, most knowledgeable staff. If you dont want someone that has no clue just looking your part up online and guessing that its right.... come here

Nice location in a convienent sopt. They always have what I need and are super helpful. There is also a mechanic shop onsite, in case you get in over your head.

Very helpful and always have what you need and if not most of the time they will find your part by the next day

Always know what theyre doing

Nice clean and organized.

People who actually know what they are doing . And they are willing to put extra effort in when needed.

They did a fantastic job replacing my transmission

Vary helpful staff.

Always a great place to purchase parts and they stand behind what they sell.

The people in there are knowledgeable. They can find rare parts for older cars if you give them time to ship. Even can give helpful advice sometimes.

It has been incredibly difficult to find a reliable, capable mechanic to work on our commercial vehicles and Eric and his team have been AMAZING. They arent the lowest price but they are reasonable, capable, and provide top notch customer service. I have no plans to go anywhere else anytime soon!

NAPA Auto Parts in Antioch great place to buy parts even hard to find parts not being rude but if your Spanish-speaking youll get quicker attention... strange bunch of guys in there when the manager is not there no speaks English even when they know who Who You are bunch of weirdos... is bad when you got to bring your Spanish-speaking Friends by car parts... or I just call summit-racing and wait two days.... quite a few people I know got the same encounters so I know its not just me....

In and out with no problem

HONEST! Excellent work and explained EVERY detail. The mechanics notes were literally 5 pages long and I felt like I had a very good understanding of what the issue was. As a woman, I appreciated the way they took the time to make me feel comfortable in the decisions I made to have the car repaired and what repairs were most important. Thank you Eric!

Nice the guys are really sweet.

Weve been patronizing Napa Auto Care for close to 10 years and have always been happy with the service. They service both our business and personal vehicles. I recommend this auto repair shop. I feel that their pricing is fair and they are trustworthy.

They have parts or can getum

Absolutely outstanding customer service. Very knowledgeable staff!

Best auto shop ever. They actually care about you and treat you like family. Wont be going anywhere else

First time going there, they were all pretty nice. Just figured let me try this review thing

Antioch Napa auto care. located behind the parts store is awesome with their personal technical auto expertise and awesome customer service. Eric the owner always ensures the customer is well informed no hidden costs always the best service

They are the best I have found in 30 years in Antioch. Honest and fair. You may find cheaper but you get what you pay for. They repair all 4 of my 14 plus year old cars.

Fair and provide you with all the info on your vehicle diagnostics

Good repair work on most types of vehicles at reasonable prices. Friendly staff and strong coffee.

Great place for your auto needs

Great service. Usually has what you want and the correct part for your application.

Went in saying my rear end is making noise, please figure out exactly where from. They proceeded to charge me 65 dollars and then tell me, yeah your rear end is making noise, something in there is messed up. Completely unhelpful and totally not the service I expected from talking to Eric, who seemed to get exactly what I wanted done, on the phone. I emailed the receptionist to find out exactly what work they did to make my visit cost 65 bucks and got no reply. I went in on a Friday, they said they would call me on Tuesday with a quote for replacing the whole rear end. Now it is Thursday, and they just now called me with that quote. Didnt even need to hear it because I already put a new axle assembly in myself two days ago.I would not suggest taking your car to this shop.

Took my 07 pickup in for a smog test this afternoon and was in and out in less than 30 min. Jodi, at the front desk, couldnt have been more personable or professional, and their prices were very competitive without having to deal with annoying coupons. They claim to be a full auto repair shop that should be able to figure out whats going on with the intermittent check engine light Im getting on my wifes Prius, so Ill write another review after theyve had a look at it. Otherwise, they seem like very nice folks, and I have no reservations recomending them.

They have quality parts and a knowledgeable staff.

Very helpful. Never crowded.

Ive been going to Napa for years. Its always a great go to place for the DIY car guy or gal. I was given the wrong parts at a steep prive down the road at orielly auto parts. I called Brian up and have had everything I needed to do my project right the first time. It was almost half the cost and he didnt have to special order anything. Which is the worst thing you wanna hear when you have a vehicle on jack stands. Dont bother with anywhere else. Go here ask for Brian, great guy hell make it happen.

If ORileys doesnt have it Napa usually does.

I called for a quote ... a lady took my info down for contact and my car info. Said they will call me back (same day) still havent heard anything. Not a good way to do business. All I ask is for a quote not for them to stop what theyre doing and work on my car right then and there. Didnt even call me still.

Good deals

The guys here are very good at what they do

Had what we needed. Knowledgeable staff

Bought headlight for my 2014 GMC Sierra & they helped install them too

Great customer service.

Awesome customer service

Its just napa

You need it they got it ...

One of the best

Very helpful

Good but expensive

Helpful

Great service

Very bad, they do not comply with the orders

Good products