Great!!The store spacious and clean. The employees are very nice and definitely customer friendly!There is a great selection of items here, they also have a decent sale section too.They do sell footwear at this store and different socks, gloves and wool layering garments.
This store is really cool and the manager Cameron knows his stuff! He was patient and helped me pick out the right clothing for my needs without being pushy. Im rough on my gear and im very impressed with the durability of Helly Hansen. He even recommended a great lunch spot to go to while I was in Annapolis!
Thank you Sarah for helping me
A very bad attention they never asked me if I needed help I was looking for something for my wife and no one ever helped me
Sarah was absolutely the best and provided the most amazing customer service ever. I was welcomed so warmly that I will definitely keep coming back! Thank you so much Sarah!
Young blonde hair lady who was working was very nice!
Friendly and very helpful staff! A nice selection of mens and womens clothing. The jacket and shoes I purchased are as stylish as they are comfortable! Very happy with my items!
I must say my experience at Helly Hansen was amazing. As soon as you walk in the doors you are instantly hit with the smell of lavender. Furthermore, almost upon my immediate entry I was greeted by two fine young gentlemen who helped me find exactly what I was looking for. Overall, my experience at Helly Hansen was unforgettable, and I will surely be back.
Love this brand!!We came in just off a 2 hour sail cruise on schooner wood winds in the pouring rain.My so called Costco rain jacket did not stand up to the challenge.We walked in soaked!Walked out with new jacket and pants... Dry and very comfortable....Thanks to Torrey. He did an amazing job with us. Friendly, speedy, patient, reliable information and did I say friendly!Love this place!!!
I was in the store one saturday and Matt was so helpful and friendly. He helped me find the perfect jacket for my son. He allowed me time to take pictures and send to my son at school and wait for a response. Once we figured out exactly what my son wanted he found it in the store and I purchased it. I appreciate his great customer service and have told my friends and family about the Annapolis Helly Hansen great customer service. Thanks Matt keep up the great work.
I havent been to the store but very disappointed in the parent companys customer service. I own a jacket and bibs from them and the bibs ripped open in one of the seams. Contacted customer service to see if they could repair or replace but they wouldnt do either as they stated the bibs had exceeded their life expectancy. I offered to buy new bibs for a fair price if they couldnt repair or replace but they didnt offer any resolve. Contacted Grundens and they were super helpful and even gave me a 25% discount and free shipping. Wont be buying anything from Helly Hansen anymore.
Excellent customer service, clean and orderly facilities, and a great variety of outer gear. I purchased a rain jacket and a ski jacket several years ago and they have both held up remarkably well. This store has a large selection of high quality product. Cannot recommend Helly Annapolis highly enough!
A Norwegian company which builds beautiful & functional soft goods. They kind of know what theyre doing as theyve been around since 1877. Plus, unlike most other clothing companies, they make 100% of their gear in their home country of Norway and not in Asia.Keeping our hard earned money out of a massively polluting Communist nation who allows their laborers to be treated like slaves, thank you HH. 😁 All the associates are top notch and quite knowledgeable. I mean shoot, at least one sailed for Saint Marys College, a perennial top 20 sailing school nationwide.
It was a great experience. Torrey was awesome. I will definitely be back.😊
Love their bright clothing. Sure its a little pricey but they have a good variety of sizes.
Bought a womens size small while intoxicated. Looked really good in them even after I sobered up. Unfortunately, I got fatter. Giving it to my wife.
Not too many cities have a HH store. Take advantage of this one if you are in the DC, Baltimore, Annapolis area. Knowledgeable staff and gear for cor outdoor needs (sailing, skiing)
Small store with great selections and sales. On Main St can walk around and enjoy downtown Annapolis.
Fabulous. The quality is unmatched..
Great outdoor clothing. Great customer service.
It nice there some off price for clothes . Also that some discounts for the clothes. I would like some for my moms for moms day. She dislike that some thing for clothes.
I love the brand, but the prices here are steep - unless you can get something on sale.
Great products and great service
HELLY HANSEN LIFETIME WARRANTYI bought a LIFETIME WARRANTIED Helly Hansen rain jacket about 10 years ago. The three reasons why I bought the HH jacket were quality, craftsmanship and WARRANTY. Unfortunately the rubber de-laminated from the fabric and the jacket is no-longer usable. Helly Hanson will not replace the jacket. Posted is their verbatim response: Good afternoon and thank you for the information. So we warranty our gear for the lifetime of the product not the person. This jacket is from 2006 as you know and is no longer covered under warranty. I hope you got some great use out of the jacket within those years. I would recommend going to our website and checking out all of our rain gear as materials have changed significantly since then. Thanks for reaching out to HH and have a great day!Please if you read this, if you should ever require warranty service, realize they do not support their customer. Numerous attempts to clairify what they consider a lifetime warranty go unanswered. Look at Grundens.
Great sales experience and good pricing.
Great service stores clean everythings perfect
Wife loves it here, makes great for quick gifts
Nice selection and design, but pricey
This store is currently not open. They need to update the site.Thanks alot. 😒
Employees are very help full and nice
Half price winter gear!
Exhorbitant high prices! Boutique retail outerwear.
Best sailing gear on the market
Love the quality!!
Great product incomplete selection.
Theyre clothing is expensive but its the best.
Great store, great products
Great customer service
Customer service great
Great
The ambience
Beautiful jacket