I live this location, the staff is always helpful, and they have many things in stock, and love all the promos!
Always have an issue with this store location. Especially with store clerk Jeanae whom has zero customer service skills. They’re always out of key products and color. The sale price rarely reflects on receipt so beware look at your receipt for leaving.
Stock was pretty low. A bit disappointed
Should be able to give zero stars. The manager Jeanae was extremely rude and refused to return a defective hair dryer which was within the 60 day return policy. When I questioned her about why she wouldn’t return it, she told me to “get out of her store” and as I approached the door, she yelled and “Don’t come back” I have been shopping at the Annapolis store for over 8 years and have rarely returned anything or had any issue with any of the employees. This was the first time I had come into contact with the manager Jeanae. We are in the customer service business. Salon Centric needs to re-evaluate their customer service policy, if their own manager treats loyal paying customers with disrespect and incorrect policy. I understand everyone has a bad day, but this managers behavior goes way beyond rude and disrespectful.
This store was as expected and we had no issues. The cashier even pointed out a special that we werent aware of.