I went through the drive through today. There was a very long line of 7 cars ahead of me but my total wait time from start to finish was only 10 minutes! They were really good about keeping the line moving! The girl on the drive through window was super nice and it came off very sincere, she was a happy person! I purchased black tea today and it was perfectly made to my specs! Great visit!
I really wanted to give this place 5 stars but I always ask for a very specific item and extra of it. I don’t get that but certainly pay for it. And lately the staff has been rude. A few months ago they had the best staff. Friendly and helpful. It is a fast paced environment so if u can’t handle that probably shouldn’t do that job. I appreciate the amount of people they service but what we pay for these drinks they should be right.
This Starbucks was recently remodeled! It can be very busy there (particularly the drive-thru). Employees are so nice and efficient (Thank you employees! I appreciate you so much). All of my visits there have been perfect - orders made exactly how I expect and very quickly.
Did they have everything on their menu? No. Were they kind and delightful at ordering? Yes. They even gave great replacement options (didnt have the pumpkin spice muffin but the pumpkin spice scone was a great pivot). Great breakfast stop. Will happily stop again!
This specific location is the BEST Starbucks that I know of. On my commute to work, there are two locations that would be “closer” for me to pick up my coffee. However, I willingly drive 11 minutes out of my way to come see the friendly faces at this store! It all started with the legendary Carolyn, who always made an intentional effort to call me out by name anytime she saw me in the cafe. Every drink she makes, she takes great care into crafting. The team as a whole do a stellar job of trying to know their customer’s names. The team functions as a well oiled machine, and from my perspective, everyone is on their game.
I LOVE THIS LOCATION! THEY WERE AWESOME ON MY BIRTHDAY! DEFINITELY RECOMMEND! THE BARISTAS WERE SPECTACULAR! AWESOME JOB GUYS AND GALS! I WISH I KNEW THE NAMES OF THEM!? 😕 ID GIVE 10 STARS IF I COULD!
Love this store! Staff is friendly and know me by name 😊
Always friendly staff and great tasting drinks
Not sure what happened to this place but the last 3 drinks I’ve received here had no flavor. When I went in and asked for a little extra syrup in a cup I got attitude from the guy at the counter. Had to end up going to the Starbucks in Payless on the north side of town to get a proper drink. It’s a shame cause this Starbucks used to make great drinks……
To wait for 23 minutes, only to drive off w a coffee that wasnt hot was very disappointing. Hard to understand how I can wait so long only to get a somewhat warm coffee.
Great coffee and great service by great people. The customer service is very excellent 👌🏿
Our drinks were delicious as always!
The only seating was located outside. The inside tables was not available.My drink was well made and was delicious. Straws and napkins was well supplied.
Overpriced Coffee.... but its delicious so if youve got the coin its worth it
Always great service, but as usual, not in a spot that can handle the volume of people that want Starbucks. The line at this one sometimes just isnt worth it.
Drink i got tasted good but drive thru takes too long .
They are always busy at this store. Always. Which means they are pros at making the correct orders, and on top of that they do it with a smile, every time!P.s. food allergies in our family, and weve never had an issue!
Friendly staff and great service
Excellent customer service and coffee
They are so very slow and it seems there is one one or two folks that actually care about getting your order right and delivered to you on a timely manner. I only go to this location when I have no other option.
I really love this place! Everyone is so nice and they are really fast as well.
I ordered ahead and arrived 10 minutes after the estimated time and had to wait another 10 mins. The coffee was great as usual. I think this location needs a bigger lot and a bigger building. Might be best to build another location to help with the load.
Cashier friendly and store was clean and food great along with awesome coffee
Nice staff. Very personable. My iced salted caramel laté was great, too!
Love this location. Employees are helpful with suggestions for those of us with food allergies. Never feel like I dont have multiple beverage options.
Good customer service. Needs a better location to better handle the traffic and wait time.
Fantastic staff! While I was waiting for my car to be unlocked they complimented me with a pastry for free. They are very friendly and hospitable.
I left crying.. I just wish everyone was more patient and kind to each other..
I looooove this place. I would definitely recommend the mango dragonfruit drink grande. Its very good and will brighten your day.
Worst experience I’ve ever had. I asked how long it would be in my cheese danish because my kids were in the car, the girl gets an attitude and stomps over to make it. When it’s done she throws it on the counter and sarcastically says “have a nice day”. Then the manager says I was being disrespectful and that her cleaning was working and if I don’t have time to come to Starbucks then I shouldn’t come... what?!?! I’ll never come back. I was nothing but polite but these girls just wanted someone to yell at. I’ve worked in the service industry for years and that’s not at all how they should have handled that situation. Hope they get some sort of consequence for their rudeness.
Very very very slow. 30 min drive thru time. Parking lot not big enough for the drive thru. Everytime I come it’s out in the main road and so dangerous! They need more help and a new location
Employees are pretty much always friendly.
Starbucks was really a good experience great coffee best in the area thank you Starbucks for your great services
Always super busy but really quick, friendly service.
Always the same the coffee is hot and strong
Always yummy.
Love but need new location for a better drive thru
The product is usually very good. The drive-thru is usually packed, so if you can order ahead through the app - I highly suggest doing so. Parking can be an issue, but you can park in the church across the street.
Nothing but the best, Never disappointed.
The line went pretty fast the coffee was great and the snacks were great too but the gentleman that was working in there is why this place gets 5 Stars fantastic young man he needs raise I forget his name
Fantastic staff, super friendly. Only downside is how tight the parking lot and drive thru are.
Everything was great and they got the 2 separate orders of the same thing one cream based 1 coffee based taking care of, just wish they could have been opened on the inside.
The staff is amazing. They get to know their customers by name. And really make all customers feel like they real care about the customers.
Whats not to love about Starbucks? Everyone is always cheerful and polite. S/O to Carolyn (She smooshed her 1st and a middle name together). Shes been my favorite person at the window thus far.
Some food and great coffee ☕ and they have milk 🥛 too
Best way to start a day!
Got the pink drink with coconut milk....was delicious!
Best one in town. Great friendly service. Go here often.
Awesome customer service and great coffee
Starbucks was buzzing miau
Product was good, employees nice. We were in the drive thru line for 30 - 45 minutes so, way too long.
Great place.
Great service, you just have to know the times to go to avoid the ridiculous lines. The lines are so awful at times, it is almost dangerous. However, the staff and the quality of what you receive is totally worth the money and the waits. I enjoy going to Starbucks and being greeted by the friendly staff! Ask for Leon, he’ll make your drinks exceeding expectations! 🙂
Sat in line for over 20 minutes and still didnt get my order. Always slow and almost always mess up my order
So on Sunday Feb 8th 2021 my sister and I went to Starbucks in Anderson indiana on Scatteredfield down the way from Wal-Mart to get some good drinks she had a coupon and so did I the Wi-Fi wasnt working so I cancelled my order and told her that I would get mine when we got to the other store we was going to I went to go sit down while she waited for her drink they called her name the lady was trying to give her 2 drinks she told her she only ordered 1 the guy who took our order said he went ahead and made my drink and that it was on him cause their wifi was down now thats awesome customer service he really didnt have to do that however it was so nice that he did and I thanked him very much for his kindness and it was so good
Amazing me and my girls go here all the time
Got the White Chocolate Mocca Frappuccino with a caramel drizzle!!! It was excellent!! Very satisfying!!☆☆☆☆☆
All the baristas are really nice and willing to try anything!!!
Very busy as usual, they need to work on speeding up process and flow of traffic, so people can actually park and go inside.
Always wonderful service and good coffee
I walked in and there is no clear line to order. There is a sign that states “Mobil order and pay pickup” I was informed that’s where you order. Meanwhile people are blocking the register.The girl was rude to me when I let her know how confusing their set up is.Last time I go to this location
They need a better drive thru system
Drinks were some of the best Ive ever had but we had to wait in the drive thru for almost 30 minutes with a line of cars wrapped around the building
Being small and trendy is screwing up society and traffic.
My sweetie loves it and goes to a Starbucks everyday
116th st/ 69 Fishers Has THE BEST STAFF!! ALL STARBUCKS have great coffee choices but the staff makes the difference! I pass up other locations to see my 116th Fishers baristas Every Week! A very special thanks to them especially during the beginning of the pandemic, being there for me every morning helped save my sanity!!
Parking lot is not big enough. Service was e excellent though
Literally love this starbucks, but hate the location because of the drive thru
Drive thru slow but the batistas were super quick inside! Its understandable at 8:30am when the next closest open Starbucks is 14 miles away. 👍🏻
The only bad thing about this store is it location, other than that the service has been always great!
Venti vanilla bean frappe w/o whip and 4-5 extra scoops of the vanilla bean powder (depending on size) is my go to drink
Very busy, but they managed pretty well. Social distancing and capacity of people was never enforced.
Loved my mocha Frappe
Love this Starbucks! They never mess up my order
I am obsessed with the hot apple juice 🥤❤️
The line was wrapped around the building as it always is at Starbucks. Service was fast and friendly.
Usual menu. Drinks prepared to order. Person taking the order was helpful in knowing what drinks qualified for their special today. As usual for Starbucks, the drive through line blocked off a major part of the parking spaces. I dont know why this chain store seems to do that so often.
Fast, friendly, and great coffee!
Expensive but worth it.
Great hot chocolate, really long lines though.
White mocha. Starbucks is the best
Great service each and every time! They know a majority of customers by name! The best in the state!
I am not a coffee drinker. Cant even stand the smell of it but its life for the Wife and I will often pick her up a cup. The Starbucks in Anderson on Scatterfield is one of the best! Great workers! They are fast and very nice, its a pleasure to have great interactions doing something I dont really want to do but it makes the wife happy and they make it easier on me!
Ive experienced inferior coffee at this store, compared to other Starbucks I visit. Particularly unhappy when ordering light roast at this store.
Slow as ever. Ordered on mobile app and still took 45 minutes. Maybe when youre so overwhelmed, you should turn off mobile ordering until you can catch up. There were 3 employees stocking stuff while the others were scrambling to get everything done.
Very friendly and fast. My first time ever to Starbucks. I love it! A lot more reasonable prices than I thought.
Very sweet and handsome man for drive through. Very charismatic and calming.
Well on the third try they made my ice coffee half way close to decent. The guy working behind the counter was putting his fingers in his mouth. 🤢, Then touching coffee lids.
Very nice. They are patient for me to describe what Id like to have. I am not up on all that is trendy and they went the extra mile to help me out with a recommendation. Well, what they made me was very good!!
Messed up order but fixed it. No complaint here.
Waited 20 minutes at 1pm for 2 cups of coffee. Got my coffee and it was ice cold (was supposed to be hot)! Needless to say I was traveling and didn’t want to waste more time by going back. Very disappointing!
A fine place for coffee! I got a ream of Starbucks gift cards from my parents as a college gift, they went a little over the top and I ended up having more than I needed so I gave some to friends and associates . This is a decent location, though it lies a little far from the college for my liking (I walk but thats my problem) Scatterfield is a little sketchy and busy at times so this location can get somewhat busy depending on when you go.
Average coffe. I actually just come for the pup cup.
Always long lines and ride barista
Horrible. Service was so slow and they were rude.
Always has a super long line so theirs always a long wait time