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Alaska Spring & Performance
600 E 48th Ave, Anchorage, AK 99503, United States
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Alaska Spring & Performance
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Ra
Review №1

I recommend this place all the time for one reason only. Tony! That man really cares about your car and makes sure everythings right before hes done. Hes super knowledgeable and gives good advice as well to keep things good in the future. Great guy. I highly recommend you go see Tony for your vehicle needs.

Sh
Review №2

Allen gave me the bad news but its as I feared my Tahoe needs a new engin. I keep going back for a honest estimates and reliable repairs. more than springs and shocks.

Sh
Review №3

They had a very hard to find part and did an excellent job of helping me!

Br
Review №4

Used to like them. Brought truck in to get a sensor replaced, I told them the check engine light was intermittently on. 20 minute job. Dropped off first thing in the morning. Took all day and then told the check engine light went out when they drove it around the block so they didnt replace it. Was still charged hour service $125. I had to replace sensor a week later, ended up just doing it myself. Wont go back

Br
Review №5

These guys are good and professional. Itemized bill.

ma
Review №6

Always true and good work

Jo
Review №7

From the beginning of the process the guys at Alaska Spring and Performance were professional and on my truck riding right after getting messed around with by another shop. I can’t recommend this shop enough!

Ga
Review №8

Made an appointment 3 days in advance and the day of the appointment they did not work on my car all day. Was only a diagnostic appointment but for some reason they were unable to honor their appointment. They said the car before me took longer than expected. They did not communicate that to me until I called at the end of the day to find out what was taking so long. Beware is my only advice. Did not have the chance to find out if they were any good and I wont be back.

Ch
Review №9

This is the only mechanic I trust in Anchorage, with my 4x4 Jeep. Let me tell you why with an experience.I bought my used Jeep for $3,050 that had an awful oil leak since day one. I tolerated it for years, until I felt I had a lot of savings to tackle this big problem.Mechanic shop A told me to fix my oil leak, it would be upwards of $4,000 to $5,000 dollars. Reason being they must lift the entire engine out. $4k was out of budget.I take my vehicle to Spring and Preformance for them to inspect it (they did not charge for inspection) and summed the total to fix the same oil leak to be $1,600. Reaso being yes the engine must be lifted, but not entirely.This saved me so much money, was just a giant relief, and years later my oil is not leaking and Im still having only them do all the work on my car.So I genuinely trust their prices and insight on keep my vehicle running and suspension tuned. Try them.

Jo
Review №10

My recent, and first time experience with Alaska spring was top notch. I had a very unfortunate incident with my truck that needed immediate attention. It was very stressful, late in the day and I live out of town and was scrambling trying to figure out what to do. John?, owner, and multiple others jumped into gear to start working on my vehicle. They were on the phone promptly with multiple parts suppliers and specialty shops to find everything they needed. I had to wait in the waiting room for 3 or more hrs and saw a lot of interaction with other techs and customers who were in and out during that time. Everyone there seemed happy to be there and truly enjoy their job. This high moral says a lot about how a business is run from the top down and put my mind at ease to the work being done. Some might say they are expensive and that might be true. However they are specialists at what they do and I am happy to pay that price for quality work. I have easily paid more for work that was sub par with mechanics who were very unpleasant to deal with, that was not the case here by a long shot. I walked away in a lot better mood than I walked in with and felt truly lucky to have stumbled across AK spring! Thanks fellas!

Ed
Review №11

This is the premiere truck and auto servicing shop in Anchorage. Totally professional and reliable service technicians and experienced mechanics. These are my go-to pros.

Kr
Review №12

We were so lucky to find these guys! I wouldnt trust any other shop with my Jeep. Allen and the team truly provide quality work and go above and beyond whenever we stop by. They are thorough and will take time to explain problems and help offer solutions so you can make the best choice for your vehicle.

Ke
Review №13

Great place

Ma
Review №14

We are a construction company in business in Anchorage for over thirty years. We have gone through many auto service companies over the years with not much confidence in any until we started using Alaska Spring quite a few years ago now. They are unsurpassed in their service, customer support and most of all honesty. Something that seems to be hard to find these days. We use them for all of our company fleet service and as well all of our personal vehicle service needs. We recommend them to any clients and friends and all have been very pleased with Alaska Spring.

As
Review №15

Cant recommend them enough. This has been my go-to mechanic for over 10 years. Theyve helped me with everything from oil changes to putting a new engine in my Jeep. This last visit was because my heater went out in our Subaru. Called Wednesday night and they had me in first thing Thursday morning and had my car fixed and toasty warm by Thursday afternoon. Great guys and an all around fantastic shop!

Aa
Review №16

Very knowledged, nice and understanding service. Only issue was there is no parking for anything larger than a midsized car (drove the RV as had to get repairs done else where for RV).

Me
Review №17

This place had great customer service and they are very thorough. I thought my e-brake cable was broken but it turns out my whole brake system was messed up and had been for sometime, despite the fact that other mechanics had checked the brakes recently too and said they were fine. Allen showed me the messed up parts (after they had been taken off my car) and explained the problem had been going on for a while (like months). The repair job was much bigger than I expected but they still did their best to get my car finished in a timely fashion. I will definitely be coming back to this shop for my future repairs.

J
Review №18

Super helpful and happy to help me.

An
Review №19

Professional and quick service. Allowed me to drop off the night before for an early morning job. All employees i interacted with were helpful and informed.

Ar
Review №20

Excellent service, owner is very professional and personable, the prices quite reasonable. Im proud to take my car here because military veterans are my people, I know my vehicle is in good hands!! (Military discounts are always a plus!)

GR
Review №21

Definitely five star! Work is on time and as estimated for cost. Superb customer service. Most recent work was a front end suspension repair on my RV. Well done! Clair Dalton

J
Review №22

Pros who know suspensions. Replaced sheared firestone airbag bracket bolts with leaf on F150. Completed work faster than estimate.After job torque check and ubolts shaved no questions asked. Thanks Mike & Wes. Super job.

Da
Review №23

Getting an appointment with them was great, and the simple repair came out to almost exactly what I assumed the cost would be based on standard labor and parts costs. I will definitely be taking my vehicle back in the future if I need additional maintenance done.

Wi
Review №24

Grew up in a shop, literally, as my father had one. Have worked in many over my 62 years. I can tell a BS shop from the real deal. These guys are the real deal. From north of Anchorage I had to wait while my 4WD had the front end serviced. Wait all blooming day. The auto parts place delivered the wrong part. 2 times in a row. I was there, witnessed it and was there when the third delivery got the right piece. This was Saturday afternoon by this time. They took me in the back, under my vehicle, pointed out the broken or worn out parts while they were still in place first thing that morning. Then during the day they fed me and gave me custom coffee then let me see their chopper projects they had upstairs and hot rod projects downstairs. Not a guy touching a single project all day, just customer vehicles. They also had a number of obvious long time customers come in during the day to pick up vehicles, drop them off or get estimates. Did not see one disgruntled customer the entire day. In short, I will be back to Alaska Spring and Performance for anything they can handle - which seems to be anything. From light service to total frame-off vehicle restorations, transfer case/differential/transmission rebuilding and engine rebuilds or they can get you a crate engine. Not many places like this around anymore.They stopped right when they started on mine as a lady showed up with almost total brake failure. A traveler, they stopped everything to get her vehicle fixed and get her back on the road. They explained to me what they were doing and having been in her shoes I could understand. Now THAT is service. And she had never been there before or even knew it was there. Good shop.

Ke
Review №25

Ordered a 4 inch BDS lift kit from them and worked with Allen, great customer service, Lift kit fit perfectlyOn my 93 F150 extended cab

ca
Review №26

Ordered upper and lower control arms and they said they can’t install business is good oh well somebody will take my money 💰

Fe
Review №27

Great and fast repair shop, pleasant, professional employees, good communication prior working on my truck, just efficiently labor, definitely recommended.

La
Review №28

I have been going to AK Spring and Performance ever since they opened. They have always been very honest and helpful to me. My son had a 96 Bronco and they made that beast purr. I have had my other cars their for numerous repairs and they are always very friendly and fair with their cost. I would gladly reccomend AK Spring and Performance to anyone who may need repairs on their cars and trucks.

Ro
Review №29

Professional service

Jo
Review №30

These guys are the only place I take my vehicles. Its not that they are perfect, its that they solve problems. They dont just slap duck tape on a problem and send you out, they work with you to get your vehicle back to perfect.

Ya
Review №31

Spring broke on our 5th wheel in Palmer on way down tio Homer from Seattle. Called all RV dealers that said would be a month plus to get at it. One of them recommended Alaska Spring who said they could do it next day if we could get it there. We did and they did. Interesting people and interesting place. Replaced all of our springs with stronger ones. Expensive but improved suspension and we/they saved our vacation. Got good fishing advice to boot. Hope not to go back but very glad they were there

Ca
Review №32

Very friendly service. Was there for front end work on my small RV. They have a very good technician there

M.
Review №33

Fast, friendly, & knowledgeable staff. Didnt feel like I was getting taken advantage of by these guys. Most definitely will be back.

Du
Review №34

Tech I was speaking with was honest but incompetent. Please be wary of misdiagnosis while they look over or are doing work on your vehicle .

JJ
Review №35

They will explain everything to you and make you feel save in your vehicle

Ga
Review №36

Very informative and knowledgeable

Ca
Review №37

Alaska Spring knows how to do perfect alignments. I always have them do my Tacoma.

33
Review №38

Went there to get my heater fixed this winter and they did it right away. Awesome job. Now I need something else fixed😁😁😁

Ja
Review №39

I needed to Replace my rear leaf springs, so I was referred to Alaska Spring by custom truck.They gave me a handful of options ranging from the cheapest to the most expensive, and then they told me what the ideal long-lasting fix was. They gave me a cost estimate for each option and an estimate on how it would perform. I chose to go with a complete replacement and upgrade to HD leaf springs, and also welding brackets on to mount aftermarket rear shocks. They had my truck ready to go in less than one work day. A couple days later I went in at around 5 to get some lights, they gave me a really good deal on some Rigid Industries lights and had them installed in an hour. This shop has exceptional customer and repair service. I will definitely recommend this shop and will be going back.... but hopefully not soon!

Al
Review №40

Very good customer service, cant recommend these guys enough for anything related to a vehicle

Ca
Review №41

I spent about $28,000 at Alaska Spring for accessories on my Toyota FJ Cruiser to make it into the greatest offroad vehicle in Alaska. Unfortunately they did such a horrible job I could barely drive it down a paved road, and definitely never drove it offroad. They told me it would be 3-4 weeks to get all the parts in and get started on it. Instead it took 12 weeks to get the parts, I never received an apology or discount or any type of consideration for the delay.Next they told me it would take about 2 weeks to put everything on the vehicle. It took 6 weeks.When the FJ Cruiser was done it squeeked horribly and didnt drive straight. I had some problems with the axle after they had worked on it and brought it to the Toyota dealer to have checked out. After I took the list of problems back to Alaska Spring my car sat there for 4 weeks and they told me the list of problems that Toyota found werent actually problems.It reached the point where I could no longer drive the Toyota, it wouldnt drive straight down the road and it rolled so bad around a corner I was afraid to drive it. I took it to another shop in town to get it fixed. There were bolts missing from the snorkel, the suspension pieces were not tight, the lift kit was not greased when it was installed so it squeeked constantlyI spent about $1500 so far fixing the problems that Alaska Spring caused to the car. There are still more issues I need to have fixed. Fortunately after the suspension was tightened properly the car no longer rolls or sits at an angle when its parked. Due to the length of time it takes them to do anything and their poor work I will never go back to Alaska Spring again, especially considering the amount of money I spent there. I deserved better service than this.

Ri
Review №42

Awsome Manager. Thank you Harold for your help

Ji
Review №43

Horrible customer service. Avoid this shop

Pa
Review №44

Cool

Information
22 Photos
44 Comments
4.5 Rating
  • Address:600 E 48th Ave, Anchorage, AK 99503, United States
  • Site:http://alaskaspringandperformance.com/
  • Phone:+1 907-563-3802
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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