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Safelite AutoGlass
5650 Old Seward Hwy Ste D&E, Anchorage, AK 99518, United States
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Safelite AutoGlass
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Am
Review №1

This place was friendly and the tech was thorough when inspecting my windshield. I thought I only had 2 chips to repair but he saw a 3rd one hidden in the black edge. I appreciated the thoroughness as that was my first time visiting a shop to fix my window.

Ja
Review №2

Made my installation time on line and it was easy even for me. They followed up with reminders of day and time for my installation. I paid what they said I would pay, no hidden costs. I waited for my car across the road at AIH for an hour and came over and my car was ready as they said it would be. Great experience. This shop located on Old Seward Highway

Ca
Review №3

They finished our back windshield in an hour. They were the only place in Anchorage and on the peninsula that could do the job immediately! All other places were a 4-6 week wait. Friendly service and a great job. Well worth the drive up from Kenai. Thanks Safelite!

Ha
Review №4

The first vehicle I brought in for chip repair was done amazingly. The second was done terribly.

se
Review №5

Outstanding professional staff & service. Facility was able to manage me in their full schedule given my unusual circumstances. On behalf of my family, Thank Safelite.

J
Review №6

Do not recommend at all! They’re were supposed to fix a tiny chip in my windshield instead, they broke it and left a crack about 3 feet long in front of the drivers view. Claim the window was already broken because of the tiny little chip. Costed over $1000 for a new window! I will never go to this company for anything ever again!!

Be
Review №7

Had a chip. They claimed to have fixed it. They didnt. I contacted Safelite AutoGlass. They never got back in touch with me. But they were happy to bill my insurance. Horrible service!!!!!

Ma
Review №8

Quick and perfect. She was great.

Ar
Review №9

I ordered the glass online Saturday it was available to be installed Tuesday by 1:00 I drove up from Ninilchik Alaska and it was worth the drive the day was beautiful traffic was light construction minimal and made it up there a little bit early and they took the car in and a couple hours later I had my brand new windshield and the service was impeccable I had a good experience there I will say I had a great experience there thank you Safelite Auto Glass

Gi
Review №10

I came back to Safelite because they did such a great job on my car last year, and Im so happy I did. Jon did an amazing job on our truck. He also took the time to clean the dash and sterilize everything he touched. Jordan was super professional and very pleasant to work with. I would highly recommend this location in a heartbeat! I know we will continue to be return customers if we need any auto glass repairs. Thanks so much for making this a great experience guys! 2 enthusiastic thumbs up!!👍👍

Er
Review №11

Brand new windshield. Installed quickly and professionally. Nice folks. Looking forward to having them replace it again once the spring rocks from city and state maintained roads have thoroughly destroyed this one. A+

Ja
Review №12

Friendly service and they went the extra mile by vacuuming my floorboards. I was not expecting that.

Da
Review №13

Great place. Service is usually fast and they deal with USAA directly. Staff is always friendly.

te
Review №14

What can you say, you got a chip, crack or need a replacement! That is there slogan, but not if your vehicle was vandalized or you had to tape the windshield from falling out! Wont ever use there service again. So much for being a valuable customer!

Sh
Review №15

Had a nice rock crack my daughters 18 renegade on the way to Anchorage! Made an online appt and it was repaired in no time

Xa
Review №16

Same day last minute service. Not cheap but they had me rolling out in no time. 1.5 hrs total from start to finish. Matthew is the man, took care of the windshield install and treated me well. The front help was also awesome- cant remember her name at this time. I recommend this safelite! Absolutely the best!

Ch
Review №17

Quick and efficient service. They work with my insurance so my windshield replacement was completely free!

ta
Review №18

Very professional. Got here on time and finished in swift amount of time. Worked with my insurance as well, only had to pay for new wipers which they installed. I do recommend them 100%.

Da
Review №19

Chip repair. In and out great job

DA
Review №20

Customer Service anywhere is definitely not what it used to be. Safelite on Old Seward is an excellent example of what Customer Service should be. I took my Jeep in this morning for a windshield replacement, and kudos to Jordon and his team for being very professional and courteous! I was back on the road in less than 45 min. Thanks again!

La
Review №21

Excellent service and they back their warranty. Friendly and efficient staff.

Jo
Review №22

Cant say enough good things about my experience here. Showed up at 7:52am for a 8:00am appointment. Amanda got me checked-in and Christopher got the windshield replaced right away. He also cleaned all the windows and vacuumed out the front of my car. Both could not have been more courteous and professional. I would absolutely recommend.

Na
Review №23

Got a brand new window. Replaced my cracked window now my girl loves me even more.

Ma
Review №24

Got an estimate on the Safelite website, made an appointment on the website, dropped by car off, and picked it up a few hours later with a brand new windshield! I am really impressed with the professionalism here. It was so easy to get it all done and fast!! They even emailed me a receipt when they were done so I could submit it to my insurance. I was particularly impressed with the fact that the window stickers I had on my cracked windshield made the transition to the new windshield. I fully expected to lose those items. Great job, would definitely use this service again!

Ki
Review №25

Used Safelite through my auto insurance and found them to be very timely and efficient. I received a call a week prior to my appointment letting me know that they had ordered the new window. Three days later I received notification that the new window was in and I made an appointment that day to get it fixed. They cleaned out the broken glass in my car and installed the new window in less than 30 minutes!

Ri
Review №26

Called right after I got a rock chip. Got me in drive time to their shop. Super fast and professional. They even cleaned all my windows! Free repairs with my insurance! They take care of it all!

Mi
Review №27

Phenomenal customer service with helping us get our windshield replaced. Excellent value and went out of their way to help us out. Thanks Jordan!

Ke
Review №28

Definitely recommend coming here to all my friends, they are very professional and polite. Great customer service overall.

J
Review №29

$173 for a single chip repair, buyer beware.

Je
Review №30

Fast and GREAT service! Travis was absolutely amazing! He was able to make sure they had the correct replacement glass for my vehicle before sending me on my way. Took no more than an hour and I received a call from the guys to tell me the installation was complete! Thank you! Ill definitely be coming back!

Re
Review №31

Had my windshield replaced quickly. They always do a great job.

Ri
Review №32

I had to replace my windshield so I can ship it for a PCS move. The windshield was replaced in June 0f 2020. I picked up my car and less than a week later the whole windshield was cracked. I called safelite in killeen since its the same company. They want another 250 on top of the 329 that I paid less than a month ago. I Would never use safelite and not let any friends or family use them for any type of business. Military stay away from safelite. They dont honor any warranty.

Be
Review №33

The guy who showed up was friendly and fast . Did a great job.

Mi
Review №34

Very quick!

Ka
Review №35

Thank you Hasu (I hope I have his name right), you were very kind, friendly and professional. You did an AWESOME job today, good work on replacing my windshield & giving me a heads up on one of my car tires leaking air. Thanks again, God bless!

He
Review №36

Had numerous cracks in my windshield. Travis installed a new windshield, very high quality work and only took about hour. Kate at the front desk was very friendly and kept me updated the entire time. I was impressed and will definitely use them again in the future!

Li
Review №37

Prices for windows are WAY TO HIGH! I got a window fixed for half the price that they quoted. I went to Speedy Auto Glass

Sh
Review №38

Fast and easy.

St
Review №39

Hey if you want first class service here you go.Professional glass installers Matt&Mike plus a manager name is Travis that-has great communication skills plus friendly service. You won’t be disappointed.

Jo
Review №40

Anytime you have to deal with anything with your insurance can be stressful. Safelite AutoGlass took the stress away. They were friendly, and ready to help any way they could.

An
Review №41

Everyone here has been very helpful and respectful. Had some issues with the initial install of the vent glass on my 94 F150 (it leaked pretty bad going through a car wash) and the tech dented my truck by accident. Came back after I couldnt get ahold of their dent guy and discovered the leak. They got me right in the next day and the dent is about 99% gone and the window is pretty much good to go. Still leaks ever so slightly, but hey, its not dumping water into my truck anymore. Fixed enough to where I dont feel like going back and making them do it again. Overall, Im satisfied and they did great work. They paid for the dent to be pulled and the warranty covered the seal on the glass. I would come back and still recommend. Accidents happen and the seal for my window had to be custom made. Thank you for being understanding and admitting to mistakes made and coming to me up font and not letting me discover the dent on my own. Overall, good work.

Jo
Review №42

My car window got smashed in at 9pm on a Thursday and this Safelite was able to get me in at 10:30am on a Friday. Super professional staff and they got me in and out. Definitely recommend this place.

ch
Review №43

They dont answer the phone.

Pa
Review №44

They were able to schedule me an appointment for the next day for a windshield replacement. They had the windshield and moldings already in stock too. It took a couple hours for the replacement but they were pretty busy at the time. The replacement looks terrific! This was a 2006 Chrysler 300c so a bit older.

Ma
Review №45

If youre wondering where to take your vehicle .. Do not!.. Ive been highly impressed with their work and their warranty. I highly recommend them. From the Store Manager to the Techs.. All very professional and take pride in what they do.

st
Review №46

Fast professional services. Had to look twice to see the chip repairs. Great job!

Fa
Review №47

Our first experience with safelite! Excellent service and Excellent work! So happy with our windshield it looks great 🙂 Highly recommend Safelite ⭐️⭐️⭐️⭐️⭐️

Er
Review №48

Awesome service, friendly efficient staff.

Jo
Review №49

Fast, super friendly, reliable. Great guys and great work.

Ev
Review №50

Called a few times but no answer so the automated system directed me to their website. I went on their website to see what they’d quote me for my chipped/cracked windshield and it was a little over a grand which is A LOT. Go with speedy glass or another windshield repair shop.

Ge
Review №51

Poor customer service!

BC
Review №52

Two of my vehicles required windshield replacements. Following the install, both had terrible wind noise while driving at very low speeds. They were both properly repaired, but the rear view mirror of one vehicle was improperly installed and is loose, necessitating a third appointment. This is unacceptable. The technicians are friendly, but expertise is severely lacking. I will not use Safelite again.

Tu
Review №53

I called to make an appointment for a glass repair about a month prior to actually replacing the windshield of my car. Come to the day, I find out that the windshield was it ordered. Ok, simple mistake, Ill wait a little later. Next time comes along, and after repeated confirmation, they apparently didnt have the glass again. Ive waited over a month for this service, and was pretty unimpressed when they postponed the second time. When you make an appointment, please actually prepare in advance, especially when you have several weeks notice.

Se
Review №54

Fast and good quality work

Ke
Review №55

They are really willing to work with you on scheduling.

K
Review №56

Was told my truck with aftermarket exhaust was ridiculous and obnoxious... If I wanted your guys opinion on my exhaust I wouldve asked for it. I gave you guys $270 to replace my windshield, not trash talk my vehicle. Highly unprofessional. Ill probably recommend Denali Glass to anyone with aftermarket exhaust because it seems Matthew - a glass - NOT EXHAUST technician - cant seem to keep his personal comments about customer vehicles to himself. What a joke. I shouldve just asked for my vehicle back.

Wi
Review №57

Great job on my mirror at home.

Ma
Review №58

Just replaced windshield for my Toyota Tundra driving up from New Jersey to Anchorage . Very professional and prompt service. Big Thank you . from Attila

Al
Review №59

On the way home from paying for a new windshield. I small rock that I didnt even see, apparently left the size of a pin nic. Two days later its cracked the entire length of the windshield. And they wont do a warranty on it!!!!!! I wont go through saflite again. Customer service, quality of product. That doesnt exist here. Go somewhere else!!!!!

De
Review №60

To high.

Sp
Review №61

Great customer service and they were quick and efficient!

Ja
Review №62

Fast and courteous, great work. Waiting area uncomfortable and small

li
Review №63

Good work, but left my vehicle a little messy.

Ro
Review №64

Nice gal behind counter very helpful

Ch
Review №65

Jordan was amazing!

Cr
Review №66

Easy to make an appointment

Cr
Review №67

Did good job on windshield replacement

Lo
Review №68

Amazing and quality!

Ra
Review №69

Fast and friendly service

Ka
Review №70

Amazing work and amazing service

ru
Review №71

Fast an nice job!!

Ka
Review №72

Excellent service and work

Wi
Review №73

Good job

Ke
Review №74

Very nice

Information
10 Photos
74 Comments
4.3 Rating
  • Address:5650 Old Seward Hwy Ste D&E, Anchorage, AK 99518, United States
  • Site:https://safelite.com/stores/anchorage-old-seward%20?utm_source=google&utm_medium=list&utm_campaign=local
  • Phone:+1 907-331-3740
Categories
  • Auto glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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