user
Magic Mufflers & Brakes
307 E Lincoln Way, Ames, IA 50010, United States
Appearance
Magic Mufflers & Brakes
Comments
Em
Review №1

I went in to get my car looked at because it had been acting weird. They were very nice and easy to talk to. Even though they did not find anything wrong they did not charge me for checking it. This place came recommended from quite a few fellow students at ISU. I would definitely come back here again!

Za
Review №2

Free tire inspection, good fix price, and all in a great time frame even with no reservation!

St
Review №3

Replaced a significant amount of my exhaust for less than I expected just the muffler replacement. Highly recommend!

bc
Review №4

Great place people are nice just a little overwhelmed. Great pricing too. Highly recommend

ka
Review №5

We wanted to credit this place with a great review and kept waiting for it and giving them chances (but I waited 3 weeks to make sure its factual not emotional) ... but sadly we were just put on the bottom of the list. We were traveling from TN to MN on a vacation in a 3 vehicle caravan after selling our house - so a very stressful time - and had truck problems along the way. They agree to diagnose us but essential didnt run a diagnostic & instead just ran what we assumed was the problem (our expertise is in ministry not auto mechanics) - but we TRUSTED and waited in a hotel for FOUR days with all our family and 2 pets and zero communication - and when our calls went unanswered and we drove the 10 miles out there to his shop daily we were greeted with anger and frustration!! My husband is +THE KINDEST GUY+ youll ever meet so hearing that he was exploded on was a first in our 28 years of marriage!!! Clearly we were the LAST on the fix it list and we should have been triaged! After 4 days of struggling through if we re-enlisted our hotel or not (thank god THEY were gracious) we got our truck and TOOK OFF from the remote cow farm!! But alas in 10 minutes we learned it wasnt the catalytic converters that were the problem like they said and most likely an overall diagnostic was never run ... it took us an additional 4 days in cities beyond Ames to figure out our issue was simply a FUEL PUMP. So ... Bills Muffler gladly took $2k from us when we were vulnerable and didnt need to spend that. The mechanics in the next cities diagnosed us within 30 minutes even when they didnt have time to fix us!!!! How would you feel when your vacation that should have taken a 2 drive to took 11?? I surely wouldnt recommend this place even though I initially wanted to so much. This guy cost us a LOT in time and money and now ottumwa is a bad word in our house!

Ol
Review №6

Been going here for over 20 years. Truly professionals when it comes to exhaust. They do all of my exhaust, Id recommend them to anyone.

Mi
Review №7

Excellent shop! Does great work and very trustworthy!! You have no regrets using this business!

Ev
Review №8

Went in yesterday afternoon to get my exhaust looked at and found out I needed my resonator and muffler replaced. Doug was upfront about what needed done and the best price he could give me, so we got the parts ordered and everything taken care of this morning. There’s a lot to like with these folks. Doug and his staff are courteous, professional, honest, and friendly; he’s definitely the most soothing car guy I’ve ever done business with. Their prices are fair and they do good work. They have a comfortable, clean, and hospitable waiting area. Best of all, my vehicle doesn’t sound like a racecar anymore. Thank you, Magic Mufflers; I look forward to doing business with y’all in the future.

Aa
Review №9

Thank you, Dale was prompt, professional and kind, working his magic skills on cast iron and steel. Great service, excellent crew. 😉

Br
Review №10

Excellent service and and a great price!

Sa
Review №11

The worst places I have ever been to. I changed the tire today; they charged 209.63 dollars plus tax. I searched online the exact model of that tire listed price 160 dollars plus. They charge almost 50 dollars for one tire installation and tax. I went there before I changed the tire. I told me the price is 196 dollars, including tax for all the installation. Today after the installation, they directly charged for 209.63. Even they charge this much more, and the final results that the car is not fixed. The pressure light is still on. When I call them back, they told me to go to other shops to fix this problem. They could charge for extra to fix the light. I don’t know why they are doing this. If you couldn’t do it, it’s okay. But now you charge much more installation fee and the car is not fixed, and you told me to go to other shops. I don’t know how their installation skill is. But one tire change is such an easy fix problem, and they couldn’t fix it. I also search for Walmart installation, which is only 25 dollars for installation. The price is almost half of the price they charged. This is one of the worst experiences I have experienced in any shop. I do firmly not recommend this shop.

Ja
Review №12

Alignment done quickly at a fair price!!

Tr
Review №13

Nice guys and more affordable than other bigger corporations. They have gained my trust for maintenance needs.

Au
Review №14

I have had Magic Muffler do two exhaust repairs for me and have nothing but great things to say about the entire process. They know what they are doing, and do top notch work for a great price. If I have any exhaust issues with future vehicles, Magic Muffler will be my first call.

K
Review №15

Couldnt get in, tire machine was broken and they never called back

ry
Review №16

Always does a great job affordably

Ma
Review №17

Great work done in a timely manner. Got my vehicle running back to normal.

Jo
Review №18

Friendly atmosphere and very helpful with getting a muffler and exhaust problem fixed. Quoted at a great price, excellent work, and would suggest them to anyone that needs similar work done.

Mi
Review №19

Great service, affordable rates! They treat you like family here.

Sa
Review №20

I was in a bit of a pinch - my car was in a different shop with a pretty high price tag possibility for a complete replacement of my exhaust system. But the other shop recommended Magic Mufflers as they could possibly do repairs that wouldnt be quite as pricey as replacing my entire system. Not only did Magic Mufflers get me right in, but they were able to fix my car affordably. And theyre continuing to do some research into how to further help my car, because they spotted something that will be a problem soon. These guys are quick, efficient, and practical. I will be taking my car back to them!

Mi
Review №21

Great work, great people, Doug will fix about anything

Za
Review №22

They put a new resonator back on my car and helped fix the pipes underneath in about 30 minutes and for a VERY reasonable price. I definitely say that if you need exhaust or brake work done on your car then DEFINITELY call these guys. They are great!

am
Review №23

Excellent customer service and Doug is a very good people person, will be going there for all my maintenance needs on my car. Very good prices for very good quality

Ke
Review №24

Great personal service with a good price to go along with it

T
Review №25

Great shop. They also do excellent repair work on exhausts. Sometimes a full replacement isnt needed and they can just repair whats wrong with it. Theyve always done great work and have been very fair on price. Highly recommend.

AM
Review №26

Great place for a great price!

Ma
Review №27

Went above and beyond to ensure that I was happy with my custom exhaust, would recommend

Ja
Review №28

These guys were highly recommended by my Ames friends and neighbors. I called them on a Saturday morning before a long road trip to fix a muffler and balance my wheels and they fit me in immediately. They were super busy, but really to care of me. I will be back!

Er
Review №29

I have been dealing with Doug since his days on Duff Avenue, (80s). Just within the last three weeks Doug has changed oil, aligned a car, replaced a muffler under warranty, fixed the exhaust pipes on two vehicles, and installed a set of truck tires. Magic Muffler keeps us on the road with less than new cars. Highly recommend. They are good people. Trust them, just trust them.

Ch
Review №30

I move and travel to different states frequently so I have been to many auto shops over the years. I honestly hope someone nominates this local business for an award. Truly a great value and customer service!Had rear brakes and rotors serviced.

Ma
Review №31

I recently had my catalytic converter stolen and had to replace it. Magic Mufflers and Brakes replaced it for well below what any other shop quoted and did an impressively fast and quality job!

Mi
Review №32

Great place! Very reasonable price and friendly.

Ka
Review №33

I can not say enough good things about Magic Muffler. They always go above and beyond and take care of me. I always trust Doug and the crew to tell me exactly what is needed and get it to me at a fair price. Excellent people and work done.

Ja
Review №34

Very happy with the work they did on my wifes vehicle. Quoted us a couple hundred bucks less then the big shops down by the highway, and with the same parts! Definitely getting your dollars worth here. They didnt try to sell my wife stuff she didnt need like the other shops will do to women. Makes me feel like theyre a no nonsense, trustworthy shop. Well be back.

Ti
Review №35

Excellent Service every time Ive been there! Doug and Dale know how to treat the customers right and do their best to make sure the customer is completely satisfied! They did an awesome job on my truck and when it comes time to put new tires on the wifes car, they will get my service!

Ch
Review №36

Doug and the crew are always lovely to work with. They have worked on SO many of the cars for my family & in-laws family over the years. They are trustworthy and hard working. They are quick with the diagnosis and the work seems to get done in a timely manner as well.

Mo
Review №37

These guys are awesome. I went there many times, two of them they didnt charge me for minor things and they told me that is a small gift from us to our customers. They are very friendly and always giving advices for free. The only important thing that you have to call and get appointment instead of going there and they only give you an appointment time in another day because they are always busy. If you went at your appointment time, they will serve you can in very time efficient way.

Dr
Review №38

After getting work done with Doug and the team, I can say they are truly deserving of all these five star reviews. They are honest, hardworking, and will not over charge. Had a problem with my truck that made it frustrating to work on, but they were always friendly, fair, and made sure everything worked properly and safely before I picked it up. Will keep going to them and referring my friends as well. I rarely review places online but felt these guys were truly worth it.

Ca
Review №39

They have done my brakes an exhaust seat bar links and so in all I am very satisfied with the service I received from the guys in the shop, even stayed late to accommodate me coming from Ankeny

An
Review №40

So impressed! Fast, friendly and affordable. I would def use them again!

Mi
Review №41

Got a brake line on my truck replaced within an hour for a good price. Good guys workin here

Bi
Review №42

Had a muffler and half a tailpipe fall off my eleven year old vehicle. Took my car to Magic Muffler where they fixed it in twenty minutes for sixty-four dollars. I absolutely couldnt be happier! Just thirty minutes earlier, I had taken it to the Lithia Nissan dealership, where they gave me an estimate of $1404 - and that sure as heck wasnt going to happen!! When you go to Magic Muffler in Ames, ask for Doug ... hes great!!

Da
Review №43

Update: They patched a tire for us today. Good service again.-----Excellent experience. We didnt know what was wrong with our rattling, leaky exhaust, but the solution turned out to be simple--they just had to tighten down a loose sensor. Because it was so simple, they did it for free! As a bonus, they were also friendly and accessible on the phone. Wed definitely do business with them again.

Th
Review №44

Doug and his team are amazing. I have had 2 exhaust systems put on by these guys and every time they over deliver with excellent customer service and amazing pricing. i recommend everyone doing exhaust work to go to Magic Muffler.

Ji
Review №45

Im not big on writing review but i have to say these guys are great. My daughter goes to school in Ames and has had several issues with her car. Both times they fix her car for a reasonable price and allowed me to pay over the phone with a credit card. They treated my daughter right and I appreciate that.

Bo
Review №46

Very quick, in an out. Really nice to have a service center that still does quick honest work. Thanks guys

Mi
Review №47

I also just had a great experience. Im visiting from out of town, went into Magic with an exhaust issue. The parts for my car were not readily available, but they did a repair at a very reasonable price and told me that the repair could last for years.

Ma
Review №48

My Family and I have been going to Magic for over 20 years. Also happy with the service. Always able to fit me in, even with last minute stuff. If you have not taken your car or truck here you are missing out. Lets you know up front about any problems and honest about what it takes to fix. I will continue to take my cars to Doug and his crew.

Ga
Review №49

Was gotten right in and vehicle was done in a timely manner, sooner than anticipated. Workmanship was great, very good work and quality. The finished product was just what I was looking for. Thank you.

Ju
Review №50

They were honest about the work that needed to be done. I needed a new muffler and they got it done real quick at a good price.

Ch
Review №51

Very friendly and helpful people. They helped me and looked at my car and did not demand a penny. Go for it

Jo
Review №52

Doug is the best in the business. I am a long time, lifetime customer. You will always experience his integrity and great work every single time. Doug is magic.

Ib
Review №53

Love the place. I have been a customer forever. Great job.

Wi
Review №54

Just completed my 5th visit to Magic Muffler and they are still doing great work. Doug will only do the work that is necessary to keep your car safe and reliable. He will not suggest unnecessary work or pad your bill with extras. The work he does is excellent and very reasonable.This time I had exhaust repair and an alignment, turned out great and I saved a bundle.

Th
Review №55

Seems like a decent place, had my 99 Silverado exhaust fixed here maybe 8 years ago and just recently had my Mustang GT checked out for a costume exhaust which, unfortunately, wont work. Oh well...yes, Id recommend this place

Pa
Review №56

Im an auto wholesaler in Detroit whose daughter attends ISU. She called me to report a horrendous grinding noise at the front of her car that suddenly appeared out of nowhere. Being a car guy, and based on her description, I knew it wasnt brakes and I could fix it in minutes myself. Maybe a wheel bearing but that usually starts quiet and worsens. But shes going to school 600 miles away from home so I couldnt help her myself and I was just bracing myself for front brake job, at least, necessary or not. I hate that feeling. . .She went into the shop on Friday just before closing time to have it checked out. They fixed within minutes, it was what I suspected, a bent backing plate rubbing against the rotor. They didnt even want to charge her for the 2 minute repair, but I instructed my daughter to leave a $20 tip in the jar because I was so relieved.Let me tell you, as someone in the car industry this kind of honesty is becoming increasingly rare with the improved longevity of automobiles that advances by the year. With the decreasing need for auto repair, many shops have resorted to dishonesty to pay the bills. Which of course, is short-sighted and stupid, however challenging the business environment.Not these guys! Do yourself a favor and send your student here without reservation.

Za
Review №57

They do quick work and are super reasonable on price.I was happy to pay what I did to have my truck exhaust fixed there

Ja
Review №58

I wont take my car(s) anywhere else!Even for things that I suspect Magic Muffler wont be able to fix, Doug and the guys will always tell me what they think is wrong (for no charge) and then give me a referral to someone that does fix that kind of problem. If Doug tells me somebody is good, I believe him. Hes got a great reputation for his shop and isnt about to ruin it with referrals to shady mechanics.For the things they can fix, I always get an honest estimate and if it ends up costing less, thats what I get charged. They do NOT replace perfectly serviceable parts and never attempt to upsell you. If they tell you something on your car needs to be fixed right now, believe that they have only your safety in mind. If youre on a limited budget, theyll tell you what needs attention NOW and what can wait.Doug-Magic Muffler is on my contacts list on my phone and will stay there as long as I have a car.I only wish I could give them more than 5 stars.

Se
Review №59

Magic was the place to go. Hope there is still the place to go. This Las time I went. Just wanted to fix what itwas needed. But they wanted to do the whole exhaust.

Al
Review №60

I have been going to magic for my repairs since I have moved to Ames and have never been disappointed. Honest and fair price. Doug and his employees are always a pleasure to work with. Highly recommend

Li
Review №61

We live in Jewell and have had the same home-town mechanic for years. My guy has never been unable to fix our vehicles. However, when the muffler went out in my 2002 3/4 ton suburban, Ron Imlay was stumped. He called Doug, the owner of Magic Muffler, and described the problem. It was very scary to me to have to take my vehicle to someone who was not my guy, but Doug put us at ease. He had to special order and then modify a muffler for my vehicle because, apparently, when this make/model of suburban was built, the muffler was supposed to last the lifetime of the vehicle, so they didnt make replacement ones. Magic Muffler got me fixed and on the road again for less than $200! Best of all, they didnt try to tell me other stuff was wrong with the truck or sell up to get me to buy anything else. Quality work and integrity! So pleased! Since spreading the word on my Facebook page, dozens of other people have commented that theyve had the same great service. Fantastic!

Ma
Review №62

The 8 years I lived in Ames this was my go to place for all things auto. They always tell you exactly what they are doing, what should be done and what is optional. I recommend them to everyone.

As
Review №63

I came across magic muffler via recommendation of an AutoZone technician after Diagnosing an exhaust issue with my vehicle. I stopped by to find out more about the issue. Doug lives up to his reputation as a fair and trustworthy professional. I have no doubt that I will continue to use magic muffler for my auto needs.

Ke
Review №64

Went in today for a brakes service, because my car doesnt feel like it stops as fast as it needs to when I hit the brakes. I was expecting at least brake pads replacement, if not rotors as well. Much to my disbelief, Doug test drove my car for me, checked my brake pads and told me theyre fine, that they still have a lot of life on them until at least next year. Honesty like this is hard to come by these days; other places would have ripped me off and put a new hole in my wallet. Im glad Ive found a trusty mechanic in this small town of Ames!

Ju
Review №65

Talked to a Dale and Doug. Awesome guys, He got me squeezed in on such a short notice. Good customer service.

Da
Review №66

The initial work was done quickly. A short section of pipe between the catalytic converter and the muffler needed replaced. The material seems to be of quality stainless. While there I asked how the rest of the original exaust looked (From the muffler to the tailpipe was replaced less than two years ago by a different shop and is in good condition) I was assured that it was in good shape. I expressed before coming in, and while I was there, that if anything needed to be replaced I was prepared for that and anything that needed attention should be done while the truck was there. Three days later and Ive had an odd noise coming from under the truck. An exaust hanger was torch cut and not replaced. This had allowed the pipe to rest on the torsion bar cross member. There is also an exaust clamp barely hanging on that is rusted out forward of the catalytic converter that should have been replaced while the truck was in for service. I am disappointed in the lack of attention to my requests, the false statements of the condition of the original exaust, and the poor installation(non replacement of hangar) I now have to make a cross-country trip to the west coast and back with an unnecessary rattling noise coming from under the vehicle. I will be using a different shop for any future exaust needs.

Sa
Review №67

Always very personable and honest.Thanks

xD
Review №68

Friendly and decent prices.

Su
Review №69

Thought the car needed all new brake pads and new rotors, but am told just the front brake pads. Nice surprise! Thanks to Doug and Marcus for the great service.

Al
Review №70

Muffler Delete on a 2016 Chrysler 200S AWD. Quoted $125 at this shop. I shopped around a bit and everywhere else was around $200 - $300... ridiculous. So I scheduled the work with Doug at this location. My car was done within an hour, the welds and cuts are very clean and upon my approval, they loaded my muffler into the trunk for me. I have no complaints at all! Would recommend!

We
Review №71

Theyre great. They only fix what you ask them to fix and have always had excellent customer service. Thanks everyone!

Jo
Review №72

Great place.to do business never disappointed.

Ro
Review №73

Nice people and Responsible and the aways do a good job

An
Review №74

Always the best service and price. If they do it, they will give you a far deal and explain anything you need

Br
Review №75

Every time Ive come in theyve given been honest and knowledgeable. The two repairs Ive had done there were done quickly and exactly how I wanted.

B
Review №76

These guys are honest and down to earth. I had a great experience working with them!

Ja
Review №77

Always a pleasure to work with. Extremely fair prices.

Ro
Review №78

Stranded 4 hours from home Marcus and the crew at Magic got my car up and running quicker than anticipated, less than expected costs, good communication, honest and I would recommend them for any car issues. Thank you a thousand times over!

Ne
Review №79

Took my car in to have my catalytic converter welded back on after it broke off. Only charged me 60 bucks. Recommended for all exhaust work!Most recently, I had Doug look at a water leak that was soaking the floor of the passenger side. He didnt charge me anything for his assessment and referred me to someone who could unclog the blockage in the A/C drain.

Ga
Review №80

Love Doug!! He explains everything well and helps me understand simple car things.

Pa
Review №81

Doug is completely honest! He will tell when something is starting to go bad or if needs to be replaced immediately. He tells you exactly how it is! 100% honestly! He will also show you your old part.

Je
Review №82

If theyll work on your type of car issue, then take it to them. A very honorable shop.

Ch
Review №83

Outstanding quick and professional service at a reasonable price, I would recommend magic mufflers to anyone ! I was very Happy with the service I received.

Za
Review №84

Great service, affordable prices!

Br
Review №85

Got exactly what I wanted for a fair price and work was completed on time

Ab
Review №86

I truly appreciate working with a shop filled with honest & hard-working people.

Da
Review №87

Awesome service. Fair prices. Highly recommend!

Gr
Review №88

Great service fair price. Very honest

Al
Review №89

Since i was a Junior in High school this is where I take my cars to get the exhaust upgraded or repaired, I cant recommend this place enough, excellent work, super fast and you wont spend a dime more than you need to, unlike other places....if you dont take my word for it, feel free to compare.

am
Review №90

Awesome job and very reasonable price

Na
Review №91

Great work at a great price. Would recommend to anyone.

Vi
Review №92

Always honest and extremely trustworthy. Highly recommend these guys!

Gl
Review №93

Affordable services and done very personal.

Aa
Review №94

I found that they were hundreds of dollars cheaper than the dealership, very knowledgeable and my truck has never braked this nicely. I will be using them for my service needs from now on.

Jo
Review №95

Friendly, honest, and keeps prices fair

Ma
Review №96

Great service for a great pricr

Ch
Review №97

These guys know cars in and out. Great team!

Ma
Review №98

If you need a custom exhaust, this is the place to go! Service is great, prices are fair.

Al
Review №99

Fixed my car for an exhaust repair i thought would cost several hundred only charged me 60. Fixed it within the same day.

Ba
Review №100

In and out super quick and easy.

Information
7 Photos
100 Comments
4.8 Rating
  • Address:307 E Lincoln Way, Ames, IA 50010, United States
  • Phone:+1 515-232-1863
Categories
  • Muffler shop
  • Auto repair shop
  • Brake shop
  • Tire shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations