user
Altoona Auto Body
501 1st Ave N, Altoona, IA 50009, United States
Appearance
Altoona Auto Body
Comments
As
Review №1

The ladies in the front office were very helpful. I was impressed by there welcoming attitudes from just talking over the phone, but then was blown away at their hospitality when I had to get my items from my car. The guys in the body shop were also very helpful and professional! I will definitely recommend this body shop!

Ly
Review №2

Meticulous attention to detail! They were very friendly and accommodating! Fast service! I would highly recommend! 👍😊

Ev
Review №3

Great customer service, they do awesome work and I can’t say enough great things about you guys. Thank you.

Ev
Review №4

By far the best body shop I’ve been to. The minute I walked inside I was greeted with two friendly faces and enjoyed talking to both of the ladies up front. My car wasn’t in the best shape prior to having them work on it. They took care of all the tedious paperwork with the insurance company. When they finished my car it came out looking better than I thought it would. I will definitely be coming back if I ever have issues with my vehicle again.

Ry
Review №5

Took our car there after an accident. The office manager Laura, up front was very polite, professional and answered all of my questions. She got our estimate the very next day and had it submitted to the insurance company. Laura did a fantastic job at making sure quality parts were used and refused to let the insurance company use sub par parts. We couldn’t be happier with the job that everyone at Altoona Auto body did. I would highly recommend them to anyone!! You could never guess that our car was in an accident.

Ed
Review №6

I couldnt be more pleased with the service. They are professional, thorough, courteous, and provided the needed service above and beyond expectations. I would highly recommend Altoona Auto Body to anyone in need of their service. Well done!

Ro
Review №7

Extremely nice people!! Car was done earlier than expected! Would definately return!!

Od
Review №8

They are always great 👍

An
Review №9

My experience with Altoona Auto Body was very pleasant and they were very friendly & helpful with all my repairs. I would highly recommend them for your Auto Repair.

Er
Review №10

I cant speak highly enough about this place! They were attentive, friendly, helpful, and did a killer job of repairing a vehicle that I was concerned was totaled. They went above and beyond what was necessary to make sure my experience was amazing and the end result shows. Its like I have a brand new Jeep! I would 100% use them again.

Ka
Review №11

I dont know the auto body shop as well as my dad does.

La
Review №12

Love being able to take my vehicle to a locally owned body shop! Thanks for the great work! Keep it up!

Jo
Review №13

Awesome experience. Was rear ended and they took care of everything with the guy’s insurance who hit me. Phenomenal work on my 2015 Audi A5. like the accident never happened.Being able to drop the rental car off was convenient as well. Would highly recommend and return should another fender bender happen.Thanks Desirae!

Ge
Review №14

I walked in and had an estimate done on my car. They gave me an accurate estimate that was comparable to others in the area. With the polite, friendliness, and timely service I decide to go with them. They did an excellent job on the car. When I went to pick the car up they inform me the cost was less then the estimate and passed the savings on. I then had them give me another estimate on another part of the car. Again they were within the price of the others in the area and with the previous work I had done I decide to go with them again. This time the work was a little more then they estimated but they did not charge me the extra. I received excellent service from them both with work and with friendliness. I would definite recommend these folks. They do excellent work, stick to what you agree upon, and if you have any questions they are willing to go the extra mile to explain things to you and make sure you understand what is going to happen. Great people to work with.

Ju
Review №15

Stopped in for an estimate and was rudely told they had no time to give me one. Their customer service was beyond unacceptable. I will definitely take my business elsewhere.

Ca
Review №16

I had an estimate done on some minor damage on the hood of my car and they were super helpful, even saw me very close to closing because of my work schedule. Estimate in hand I went through my insurance and these guys took care of everything for me where my claim was concerned and the work was beautiful! Looks brand new! You guys are great, thank you!

Er
Review №17

I had a slight collision with a deer that left my bumper slightly higher on one side than the other. They charged me and my insurance company for a new bumper and put it on. They Returned the vehicle looking the same as when I dropped it off. When I told them this they looked at it again and said it was a bracket. They ordered the small part and fixed it. It looked ok in the end. I question why I paid for a new bumper (the majority of the cost) when I didn’t need one. I have experience with one other body shop in Altoona that I don’t recommend either.

Ne
Review №18

I love working with Jim and Desirae. They work around schedules if need be and make sure that the job gets done the right way. I would and have recommended Altoona Auto Body to many people. Thank you once again for great service!!

Ge
Review №19

We are from Sioux City. As we were driving through Des Moines a few days before Thanksgiving, we were sideswiped on I-80 by a semi truck. We had bad damage to both driver side doors. The people at Altoona Auto Body helped us get a rental car so we could get back on the road for the Thanksgiving holiday. They also did top notch work on the repairs needed for our car. We highly recommend Altoona Auto Body. Nice, friendly people as well as quality workmanship.

ch
Review №20

Great service

Ty
Review №21

Would not recommend. I took my vehicle in to get a cash estimate and was greated with rudeness, and hostility. Informed the front desk lady of my request and was told they did not care. After posting a review on Facebook the owner argued with me that I must have posted a review on the wrong page. I assure you it was posted to the right page. After that they disabled Facebook reviews. I will not recomend this place to anyone, and will not recomend a company that tries to hide honest feedback of their poor attitudes.

He
Review №22

They were very friendly!!! I love doing business with a small town business. They fixed my bumper, and even washed and vacuumed it out!!! Which was a chore in its self!!! Thanks for the great services!!!

pa
Review №23

Excellent service, Repairs completed in a very timely fashion. Would not hesitate to use this fine business again. Thanks again Jim & Desirae

He
Review №24

Altoona Auto Body has always done great work on our vehicles! Recently my husband decided to update the appearance of our 2007 Silverado and repair some minor body damage. AAB had our truck for 3 days and completed all the work! When we picked it up we were thrilled with the new look! Our son thinks our truck is the coolest truck around:) Immediately after picking it up, we encountered a mechanical problem and Jim and Jason stopped to help us out! The entire staff at AAB really go above and beyond to help their customer! Their prices are very reasonable and their work is great! Thank AAB for being a great company to work with!

Ro
Review №25

I have had work done at Alltoona Auto Body several times and all times were a very good experience!!

Information
5 Photos
25 Comments
3.8 Rating
  • Address:501 1st Ave N, Altoona, IA 50009, United States
  • Site:http://altoonaautobody.com/
  • Phone:+1 515-967-4441
Categories
  • Auto body shop
  • Auto glass shop
  • Glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–12PM
Planning
  • Appointments recommended:Yes
Similar organizations