The staff that answered my questions were very knowledgeable and nice

Ive used a few different body shops in the Altamonte/Apopka area and this place is hands down the best ever. The staff, especially Omar, went above and beyond to make sure I was happy. Constantly updating me and super realistic about when Id be getting my truck back. I wont be going anywhere else!

Had a fender bender and insurance sent me here. Very clean office and professional staff . My car looked great and was returned early. I Highly recommend Auto Image.

Overall, my experience with Auto Image Collision Center was phenomenal!!! This was the first time I ever needed repairs for an accident. Stephanie walked me through the entire process and was quite pleased when I received my car back repaired! My car looks brand new! The car seemed detailed inside and out as well!

They made my car look brand new ! Professional work done on all cars only ! You pay the price but sure paid off! They clean the inside of your car and give it the best hand wash ever!

Im really glad with my car repair. Its a professional job. High recomended. Thank you so much

Exceptional service Stephanie from the first day that I brought my car to the shop until the day it was ready she maintained communication with me. She negotiated with my adjuster to replace the parts new not recycled.She delivered what she promised. I recommend this shop highly A+++.Esther Santiago

If I could give them a million stars I would! This body shop has been amazing from the very beginning! I worked with Collin and he has a+ customer service and was so accommodating to us during the entire repair process. We had an emergency in our family rendering us unable to pick up our car at original date and he was more than happy to assist with keeping our vehicle until we were able to pick it up. I would recommend them to anyone!! Great job on both our car and the customer service!!!!

Outstanding service and professionalism. I dealt with Stephanie and Omar and they were just great. Thank you very much for the quick turnaround. My car looks great again! Highly recommended!!

Auto Image Collision is awesome!! I don’t understand how they have anything less than a 5 star rating. They made what I expected to be a very stressful experience of getting my car fixed a breeze! Enterprise was there waiting for me with the keys to my rental. I was in and out in 15 minutes for dropping off my car and picking it up. They were so accommodating with when I could pick up my car due to my work schedule and I also got my car back detailed inside and out. Thank you!!

I had high hopes for this place after my accident. Being insured by progressive made me feel safe. Also communication was amazing with the receptionist telling me what was going on. So going to pick my car up I was excited. Man was I wrong I had dash lights on that were not on before and let’s not even start on the “detail” that I got. I was plesently surprised that I was going to recive a detail with my service man I can definitely tell it was free. The back floor wasn’t even touched I have a 2 year old so it’s not hard to notice when something has been cleaned. So here is to say almost a good job.“ to the reply”I’m sorry I didn’t realize that the one box was bolted down and could not be moved. And if you guys noticed the lights that turned on why wasn’t I notified upon pick up..... bad excuse for poor work. Sorry I will not be returning or suggesting anyone to go to you. And of course progressive has already been notified. Also I would love to see the photos of my dash. I know my cars and those lights were not on.

Staff was courteous, honest, and a pleasure to work with. The facilities were very clean and the work done to my 2017 Lexus E350 was outstanding. Its tough finding a good body shop in this area, but Auto Image is a diamond in the rough!

Stephanie and the guys were fantastic. Great follow up service as well.

Stephanie is the Best. My car was finished on time and was just like new. She answered all my questions and even arrange to get me a rental.Everything was done in a very professional matter.This place rocks.I hope I am never in another accident but if I do I will definitely go there.

Wow! Amazing! They are very friendly and fast! Dropped off car with heavy rear damage on 2/14 and picked it up 2/20. Thank you guys! I will be referring anyone that needs work down. Thank you Stephanie and staff.

Stephanie provide great service. Job was well done

I want to take the time to thank auto image collision for fixing my 2015 bmw perfect. Was so worried about the color but the match it to the T.... thanks Collins and Omar for yea happyLourdes

A car wreck is never a good situation. They made the entire process seamless. They were very helpfull from the very beginning. Even at the end when a minor detail wasnt quite right. I returned with the vehicle & they quickly took a look at the issue, ordered the replacement part needed, & had it fixed the next day. Good job on the repair & even better customer service.

I would give a 0 star rating if that was an option. Called the shop today and the guy asked if I was using insurance to pay. I told him it depended on the cost. He asked his mom (clearly though I couldnt hear) if they were taking anybody other than insurance claims. He got back on the phone and said no they couldnt take me. So I said ok fine Ill use my insurance, so then he asked me who I had. I told him mercury first... he said they didnt know how to work with them. I was actually mistaken and then told him we had Hartford... he then said they didnt know how to work with them. I asked him if I needed to have Hartford call him so that they could explain the process and he got nasty and told me to find another shop. Would never recommend this place, worst customers service, cant imagine how they would treat people once they got your car.

It has been a few months since my car was repaired at this facility but I found this company to be professional and courteous and I would refer them to anyone. I dont understand the previous complaints as I was very satisfied.

Staff was great! They updated me regularly on the status of my car, did a great job on the repairs, and were accommodating when I had a delay picking up my car (on a Friday afternoon, no less).

An employee of Auto Image wrote a bad estimate for the repairs and listed wild speculative guesses (throttle bodys not even scratched) and major items (an airbag when none deployed?!) and refused to revise it when confronted with the gross inaccuracies they had listed and which had caused insurance to pressure me to total a car which was under threshold for being written off. Nope.Having dealt with Sanford Paint and Bodys sister store, Martins Auto Body, previously and getting an outstanding experience out of that repair, I had it towed here for a second opinion. Surprise, they agreed with the bogus items on their estimate and what do you know, car IS repairable!Never again Auto Image. The waste of time and added frustration arent appreciated either.

Amazing and all the staff is so helpful!

They were very busy and still took time to help me out without expecting anything back. It was over 6 months ago and i still havent forgotten their kindness.

Excellent work, professional and friendly staff

Great place to get your car repaired. The staff is very friendly.

Professional staff, great work, and great results!

Fast repair and good service.

Repair took much longer than stated, and then lied to insurance company about the repair time line and the car came back damaged. Now Im battling the insurance company because they wont be honest. Unprofessional and unacceptable!

The man in charge, whom would not give his name was flippant and offensively discourteous. I would never allow such a person near my car. There is no excuse for such behavior.

Professional and great customer service !

I could get more information from a monkey then these idiots

Poor customer service

This is the best shop in central florida ..they fix my truck very nice .... they repaired my truck, it was good and they speak Spanish