Wonderful experience!! Todd was super amazing and let me test drive his personal bike! I’ll definitely be back very soon!
Excellent customer service and experience. Todd is informative, friendly, and a pleasure to do business with! We loved the bikes and will definitely return. They’re a fantastic way to see Alexandria or farther, we highly recommend them and Pedego and Todd. Thanks for a fantastic day.
Our family of four rented bikes from Todd, the owner, on a whim to do a ride out to Mount Vernon, and we had a blast! Todd was absolutely fantastic; not only did he do an excellent job educating us on using his bikes, but he also gave us some great tips for our trip. We highly recommend Pedego of Alexandria. Note, our child was under 14, and so we got a two-seater Tandem, and we had no problems at all.
Family Rental - Rented four bikes for a ride to Mt Vernon. Staff was very helpful and friendly in getting us set-up and instructions on how to use the bikes. Equipment was all in great shape. Made it a very pleasant and enjoyable experience.
WOW - we were so impressed with the amazing customer service and quality of electric bikes at the Alexandria Pedego store! The Pedego E-bikes were recommended to us by a friend and we were so excited to find the tandem as an option. Thanks so much to Todd and G for all your time and valuable information so we could make an informed decision on our new tandem e-bike and accessories! The best part is we can still get our exercise but also be able to go out for longer rides and more difficult rides through the mountains knowing we have some electric help and make it back safely. Berry and I cant wait to take it on our next camping adventure. Again, thanks so much to the Pedego Electric Bikes of Alexandria!
We rented the two electric bikes from the Pedego bikes in Bethesda on the July 03rd.The bikes were well maintained, easy to use and very very comfortable to ride. We rode 15 miles on the capital crescent trail and thoroughly enjoyed riding these bikes. P.S. : The owners were the best and very sweet! Highly recommend renting from them if you are in Washington D.C.
Best bikes, best business man (Todd) and super location. Whats not to like? Seriously, Todd goes the extra mile! And you cant beat a Pedego!
Family and I rented e-bikes from Pedego Alexandria. Todd took care of us giving useful advice and suggestions. The bikes were fun, the safety tips were spot-on. A great tourist thing-]to-do.
I cant say enough about Pedego Alexandria and the owner Todd. We drove 3 hours and passed by 2 other Pedego stores to go to Alexandria to purchase my new 24 Interceptor. Ive owned a Pegego for 7 years so I didnt need to be sold on the brand itself. What did get my business was the level of respect I received as a customer. Other stores seemed like they just wanted to get off the phone as soon as they could because there is a shortage of new bikes, which is pretty much all the information I got, were out right now, check back around October or November. Todd, on the other hand, gave me the answers that helped me decide what to do. He was honest, helpful, sincere and he even used my name during our several phone conversations. Being recognized by name is very reassuring and it makes you feel appreciated. Thank you Todd, for your outstanding customer service and commitment to your products and customers.
Getting a bike from this shop is a no-brainer. Tod is the best! He is very knowledgeable about the bike and provides great service.
We visited DC for the weekend from Michigan and we headed here for our first time on e bikes. Staff was very friendly, they answered all our questions. The bikes were super fun to use, nice trails to get right on to. Highly recommend!! Thanks for making our first e bike experience amazing!
Todd was very knowledgeable about everything the bikes have, can have, or maybe should have. He helped us work through what we thought we wanted vs what will work for us and what we should have on the bikes. He asked us a lot questions about how we intend to use them and used our answers to show us options that will work for us.
We had a great experience purchasing our electric bike. The process and service was efficient, yet incredibly thorough! We feel confident that this is a place that will address any issues that may come up over the years. The bike itself exceeded my expectations during the test drive. We look forward to enjoying it!
Very friendly and knowledgeable staff, I enjoyed no rush and no push sale, definitely will go back and recommend them for sure.
Come down to Alexandria Pedego bikes Old Town Virginia and you guys everybodys going to have a great time we have a lot of customers come here by my legs look at bikes rent bikes Etc but me as a long-time customer Todd he is awesome he loves his customers like family and come check them out come check his bike so we love you would love to have you come check is bikes out thanks so much to the Pedego family😎😎 and you cant forget when you coming to the shop you must wear your mag due to the pandemic that is going on
FUN !!Had a fantastic time riding one of their rental bikes.Fantastic selection of rental e bikesFriendly knowledgeable and very helpful with maps, tips, guidance, quick lesson and advice.We will rent again from them
Top Notch Store! Top Notch Customer Service. Bought my bike from Todd and have never regretted it! So much Happiness seeing the world on a Bike! So much Fun!
I had a very honest and helpful experience with Pedego regarding my current biking needs and why I am considering a Pedego Bike. The sales assistant really listened and was honest, not pushy and I really appreciated that. Then I went for a test ride and that is where the magic happened for me. Great bikes, great alternative to a car. So happy I went to Pedego Alexandria.
I purchased my bike yesterday from Pedego Alexandria. I couldnt be happier with the level of service that Todd provided. They have a wide selection of quality bikes to suit the needs of everyone and newbies like myself. I was able to get in and out with a bike the same day (in the color I wanted). I cannot wait to get out and ride!
From the time we walked in the door Todd was helpful in answering questions that we had. He is very knowledgeable and passionate about the bikes.
The buying experience was fantastic and exciting at Pedego in Old Town. I have not had better customer service from ANY establishment. Todd was extremely knowledgeable, helpful, patient and kind to me as I navigated purchasing a bike - something that I hadnt done in over 30 years! Forget buying an electric bike on line. The ability to try different bikes, the product knowledge and future maintenance service offered by a professional, local bike shop cant be matched and Todd at Pedego cant be beat.
Family owned and run! These electric bikes are so much fun and the service is fantastic. Pedego bikes make the ride easier and more accessible. Having knee problems, these bikes are my life saver. They allow me to keep up with my family while still getting in exercise and having a good time. Todd is so kind and understanding. Ive never met a harder working bike salesman. Ive been here multiple times and have always had a wonderful experience. Cant wait to make more memories with Pedego Alexandria in the future. Hello fun!
Todd at Pedego Alexandria was very helpful. I looked at bikes several times over a few months. I test rode several bikes and decided on the Element. When I was ready to buy, Todd talked to me about the bikes features, installed my upgrades and had the bike ready and waiting. I love the bike and am very happy with my purchase. I am also very happy with the customer service and no pressure sales I experienced.
Fantastic experience. Stopped in just to have a look. Talked to two owners who had stopped by for minor adjustments. They were so enthused about the Pedego Bikes i stayed to talk to the owner who suggested a test ride. After a quick, thorough review of operation of a Boomerang Model i rode it for 15 minutes over flat streets, up and down hills using the Motor Assist came back to the shop and purchased one. Having a ball riding it, over 150 miles in 3 weeks. A fabulous bike, mechanically very smooth ride.
The three of us rented electric bikes to bike down to Mt. Vernon estate. The bikes were easy to use and a ton of fun! Our guide gave us great orientation to bikes and we were up and running in a jiffy. Highly recommend!
This was my First Look at electric bikes and Im totally sold. Ill do some shopping around but have a strong feeling Ill end up back at Pedego. Great experience, great customer service, excellent educational moment.
Rented bikes w my bf was really fun the bikes were fast! Recommend for anyone who wants to try electric bikes !
So much fun! Great staff made it a great time. Saw the sights from an amazing electric bike.
If I could give this experience more stars I would! A group of 10 people from my office rented bikes for a few hours to see all the DC sites and monuments. I was a bit nervous at first, but Todd gave a great overview of what to expect and it took one block for us to all get the hang of the bikes. This is a GREAT socially distanced way to spend time with people, get some fresh air & exercise, and enjoy the city while its still empty! I cannot recommend Todd and his team enough!
I have been here twice now, and both times have been an absolute blast. There are two routes, one into Mount Vernon, which is more scenic and has some hiking trails that you pass through, or the outskirts of DC. You’ll be pedaling next to the water, see planes flying overhead, the Washington Monument, Lincoln Memorial, Jefferson Memorial, the Pentagon, but all from a distance. Highly recommend to any number of people of all ages. Todd is a great guy to work with, super personable, down to earth, energetic, friendly, helpful, all of the above. Highly recommend 10/10
This shop is outstanding and I love the bike I bought. I got the Latch folding bike. Todd, the owner of Pedego Alexandria, was super-helpful throughout the purchasing process and in servicing the bike for the first time. He also has provided some superb tips and advice. Todd is always there and willing to assist with any questions you may have. I highly recommend his shop and the bike. I absolutely LOVE my Pedego. Sturdy. Well built and well thought out. Very high quality.
Awesome place, awesome bikes
We had a great experience riding to Mt. Vernon on a tandem electric bike. We had previously ridden standard bikes to Mt. Vernon but found the electric bikes to be much more fun - plus we had more energy and all around better spirits at the end of the ride. Would hundred percent rent again! Helps that the shop owner and staff were friendly and courteous - they took time to make sure we felt comfortable and confident with the bike before heading out on the trail.
Everyone there is helpful and friendly. The bikes are fast and the prices are very affordable. When I come back to dc for vacation next year Ill be stopping in 2 or 3 times at least
I love this place. Todd, the owner, is very knowledgeable and patiently answered all of my questions (and I had many!). Never once did I feel pressured to buy a bike, not even after I test rode 3 bikes. I did buy a bike, because it’s a good bike and I liked how it rode. I bought from Todd, because he made me feel like a friend rather than a customer.
Todd was very accommodating and patient answering every question we threw at him. He gave us all the information and insight that we were looking for. I’m sure he’s repeated this info hundreds of times but he made us feel as if we were asking for details for the first time. Never pushy or curt. Just what you would want from every salesperson. Bravo!!
Great experience!! Customer service and bikes were great.
Excellent experience at this store and absolutely love the Pedego electric bike. Both Tod and his brother Troy are extremely helpful, patient, and knowledgeable. Whether you are exploring options or are ready to purchase, I highly recommend a visit to their shop. You wont be disappointed!
Very experienced, friendly, and helpful staff. Did not have the type of ebike I was looking for
Best shop ever! Todd, the owner, and everyone on staff are so friendly and helpful. They all go above and beyond to make sure you have a great experience, and the shop is just a genuinely fun and positive place to visit. Everyone really works with you to make sure you have the best ride possible, and Todd followed up with me after I bought my bike to see how I liked it. I can’t recommend this shop more!I bought my bike (a Ridge Rider + urban warrior modifications) a month ago and I’ve been using it as a car replacement. I love that it runs on about ten cents worth of electricity instead of gasoline, and I no longer need to pay for parking or spend valuable time stuck in Alexandria traffic. And, I have so much fun riding my bike around town. I’m about to take my bike on a trip to Virginia Beach to visit family, and we’re planning a family trail ride with members aging from 1 1/2 to 60 years. I love that we can all have something fun and active to do outside together.I’m so happy that this shop is in Alexandria!! My Pedego has really opened up a fun new world to me.
Pedego Bikes is an e-bike rental and shop in a historic building in Old Town in Alexandria, VA. The owner, Todd, was a lobbyist for years until he read about the e-bike trend in Inc Magazine. He left his job to start Pedego Bikes so he could smile at work. He hasnt looked back since.He opened his shop in a building that used to be the bakery that supplied D.C. with bread. Now the building provides tourists and locals with one of the best ways to explore the area.A group of friends and I were invited to take a tour on the e-bikes of Old Town and we had a blast! The staff give you a quick tutorial of the bikes. They are easy to use and even come with a place to charge your phone (if you bring the cord). Since they are e-bikes, you can go at your own pace. Pedal hard or not at all- your choice!The staff are so friendly and their tours leave you loving the area even more. I highly recommend Pedego!
Great day riding ebikes from Alexandria to Mt. Vernon. Amazing customer service! Todds instructions were patient and thorough. Highly recommend - 10 out of 10!
Todd is great. I work in Old Town and moved a few miles away and decided to start biking to work. He let me test drive a bike for an hour and was able to see what the commute was like. It was the best bike ride I ever had! I purchased a commuter bike and am loving it. The breaks were a bit squeky so I dropped by the store and Todd fixed those right up for me. If you live in or around Old Town and want to purchase an electric bike this is the place for you. He also does rentals if you want to take a trip to Mt. Vernon .
We purchased a tandem from Todd last year. It was a great buying experience and the follow up service has been excellent. And the bicycle has been a lot of fun to ride!
Late last year I donated my manual bicycle to Goodwill when I realized I had more negative things to say about it than positive. I even declared “I’m just not a bike person”. I don’t have a ton of experience riding – I always found myself in the wrong gear, the brakes squealed, the pedal teeth always managed to painfully scrape and gnaw into the back of my calves – I was done – it just wasn’t fun.Then last weekend I took a test ride on a few Pedego bikes in Alexandria, VA. Todd and Troy were enthusiastic, knowledgeable, and provided info without any pressure to buy. On the first test run I felt the pedal assist kick in – I thought, oh I get how this works - pretty simple— and wow! The next day we came back for a second test. The guys carefully answered all my rookie questions so that I understood how the bike worked and was comfortable with everything. On the next test ride I realized I could actually enjoy the scenery instead of worrying about the hills, the wind, what gear to be in, or if my legs would give out. Hey! I AM a bike person after all! Sold! They had the City Cruiser in the color I wanted in stock. Todd carefully went through all the features and answered all my questions before I rode it home. I feel confident Pedego Alexandria will support me and the bike for years with any questions, concerns, and tune-ups. The whole experience was stress-free and fun. I am happy to recommend the team, products, and service at Pedego Alexandria – thanks Todd and Troy!
Very knowledgeable and friendly sales people. They were super easy to work with, put all three of us out on a test drive in less than 5 minutes. Really made the experience effortless and fun. Sales staff and owner are highly persuasive, but the bike really sells itself. They are really well made and easy to operate. When I get enough money saved, I will likely buy one.
Gladly surprised with this place! We rented two bikes with child seat each and drove over the city. We had an AMAZING time! It’s a great way to tour the city with kids. You will not miss a place!The bikes are super easy to drive, stable and comfortable (driver and kids). All the equipment is high quality and in perfect condition. It felt like brand new and the store has been open for 2 years! Managed by its owner, who was more than kind and helpful.If you are in Alexandria, please don’t miss this great experience.
Great staff. Attentive and knowledgeable. Willing to go the extra mile!
These bikes are fun! Had a great time biking to Mount Vernon! Was new to the e-bike thing, it was really easy to ride. Bike shop staff are super nice and informative. Advice: if you’re on the fence about this, just do it! You will not regret it!
Great bike shop in old town. Todd was knowledge about the various bikes and very friendly. Very accommodating despite the fact that I came a little over an hour before the shop closes.
The staff was excellent in sizing the bike and seat height and explaining how to the use the bike and what to expect. They also provide a trail map and directions how to get there. But-guess what! You dont have to stay on any trail. You take the bike where you want to go. It is not an escorted tour. There are so many historic and vibrant spots in the area. Go to the waterfront or to the Torpedo Factory, shop or eat at a fine restaurant. Go where ever you want. They even provide a lock and chain so you can enjoy the places and not just see them from the outside. It is a 90 degree day today and I appreciated that they sold nice cold drinks at a reasonable price and had a restroom I could use after the ride. My hubby cant pedal hills and I am sensitive to the heat, pooping out quickly if it is hot out. This allowed us to enjoy biking: all of the fun without the stress. This ride convinced me we need ebikes if we want to keep biking much longer.
We sought to learn and tryout ebikes. The intro was excellent and we totally enjoyed the test ride. Were going to rent bikes and take a tour since were still making up our minds.
What a wonderful shop! Todd is extremely generous with this time and expertise. He quickly sleuthed out the issue with my electric bike to get me back out in the sunshine. They have rentals and sales (once you try one, you will want one!!)
Todd was great and the bike is a blast! I especially love the foldability and the belt drive for no chain grease.
Todd, the owner, is a human ebike dynamo! He kindly allowed me to try out an ebike for the afternoon and he adroitly and honestly answered all of my many questions. I am seriously considering buying from him when the class 3 upgrade is available. Thanks again Todd!
Todd really knows his bikes. I enjoyed my ride to evaluate the both the City Commuter rear wheel drive and City Commuter mid drive. Both are quality products. I intend to buy the Mid drive bike. I like the fact that there is a big Pedego community of owners and riders.
Super friendly and extremely helpful. Answered all of my questions with patience and very attentive to my needs
My wife and I were warmly greeted by Todd and his daughter when we arrived at his bike shop...which we had researched and liked that they offered the motor assist bikes, which we were not familiar with and rentals included helmets.Todd recommended we try the tandem bike which we did! A great team bonding process as a couple :) The motor assist was appreciated on the hills traveling to Mt. Vernon - which was a beautiful trail following along the Potomac River.The experience was great...looking forward to our next visit!
I came in today to check out the different models and took a couple out for test rides. Todd was great and thoroughly explained the different features and options. I’ll definitely be back to do a longer test ride and try out the Conveyor model when available. These bikes are a blast!
We had incredible ride and the Pedego team made it one of the most fun experiences for our group. The were very knowledgeable about the bikes and gave great instructions to make the ride fun and safe. I will likely be a future customer here and happy to promote this company to my friends. Appreciate the super professional and excellent service.
I brought in my electric bike from another manufacturer because the gear sensor wasnt working. Todd did a spectacular job of getting to know the bike (even though it wasnt a Pedego), fixing the gear sensor, fixing the brakes, and taking it for a test drive to ensure everything was in working order. Absolutely outstanding communication, customer service, and attitude. This place is the real deal and fits Old Town perfectly.
I would highly recommend that EVERYONE go here to rent their bicycles! Their products were amazingly maintained, worked great and Todd was extremely pleasant and friendly. Plus the experience itself was amazing, literally fun for all ages (11 through 50+).
Todd was superb- knowledgeable tour guide, friendly, enthusiastic, made sure we were all comfortable and safe on the bikes. This ebike cherry blossom tour was the highlight of our Spring Break- 2 adults (40s and 60s) and 2 kids (10 and 7)on the back of our bikes. The bikes were easy to get used to and made the 3 hour tour 100% enjoyable. I highly recommend this tour to anyone who loves to explore on a bike and appreciates the comfort of some electric support for the hills!! All of Todd’s recommendations were also spot on- he’s a local gem!!
My son and I went to Pedego in Alexandria, Va in early August to rent a couple of e-bikes for the day. Todd couldn’t have been nicer. After a thorough instruction (first time on an e-bike for us both) we were on our way to Mt. Vernon.If your looking for a fun and enjoyable way to to see the sights in and around Alexandria, I would definitely recommend you visit Todd Ketch @ Pedego of Alexandria.
The entire experience was awesome. Todd was extremely knowledgeable about his products and his inventory. He made a real (and successful) effort to understand how I would like to use an eBike before making recommendations about what would best fit my needs. I cant wait to blow past all the scooters and regular bikes :)
Todd was the HOMIE. We had a great time riding the bikes through the beautiful town of Alexandria. We went pretty far in just one hour and it was the highlight of our trip. Todd was so nice and made sure we knew where to go and how to use the bikes. I only wish I could give them more stars.
I had a flat tube on a ebike of a different brand. I called around to about 30 different bike shops in the DC area and Pedego Alexandria was the only shop I could find with the size tube I needed. I showed up at Pedego Alexandria 20 minutes before they were scheduled to close for the day. Todd helped me change my tube, showed me how to do it myself, and fixed a couple other things on my bike that need to be adjusted. He did this all for an extremely reasonable price. He spent about an hour with me and by the time I left, the store had been closed for 40 minutes. He also showed me around the different Pedego bikes. I am definitely going to be looking at Pedego Alexandria for my next ebike.
Todd & staff could not have been nicer. He showed us how to use the bikes and made sure we were comfortable before sending us on our way. We encountered an issue while we were out and the staff rushed to our aid very quickly. We had a blast and would recommend Pedego to anyone whos out for a day of fun.
If you haven’t tried a Pedego bike yet you need to try one! Today my wife and I rented a tandem bike with a child carrier on the back for our daughter and took a ride over to the national harbor. The trip only took 22 mins and by the time we got there we didn’t even break a sweat thanks to the electric motor. Todd, the owner, will get you all set up and ready to ride. There are a ton of different bikes to choose from. The battery on the bike was still full even after rising for 2+ hours on full assist. The bikes are in great condition! We will be back! This is a great way to explore area!
Love my bike and customer service is always great!
I loved this bike - we got electric bikes and had a blast. We were able to see so much more because the bikes were super fast when we wanted them to be. Excellent customer service and instruction. We will be back!
Everything was great and Todd was super helpful! Took a ride to Mt Vernon for the day and had a wonderful time.
Incredible service. Like having a knowledgeable relative coming with you to make the best choices. Since this is a huge investment, that is a critical factor for me. So worthwhile to have a local shop that you will be working with in this type of purchase.They are even going to spray paint my fenders for me, since the color choices for my wheel size were more limited.Don’t forget to do some test rides one your main choices.
Great bike shop and super helpful and friendly staff! I was considering buying an e-bike for a long time. I visited this shop on several occasions and talked with Todd and other staff many times. They were so knowledgeable and patient. I ended up trying 3 different bikes and finally brought home a City Commuter. The shop truly provides an end to end experience, whether you are just curious to try a bike for a test ride, to rent for a day, or to take one home. They didnt leave any detail unchecked and I couldnt be happier with my new everyday Pedego bike!
Had a blast renting e-bikes from Pedego in Alexandria. Staff was friendly and enthusiastic and quickly showed us how to operate the bikes and send us on our way without a lot of hassle. My wife son and I had a blast.
Todd was great and gave a thorough explanation of how everything works and the test ride was super fun.
Pedego electric bikes in Alexandria is a great bike shop! Service is excellent, Todd, the owner is very friendly accommodating and super nice. We had a great tour guide, Troy who took us to see the Cherry Blossoms and to Haines Point, it was a beautiful day and a wonderful ride. The electric bikes make it so easy to go where you want and to enjoy the scenery along the way!
Unexpectedly great time. I stopped by with my girlfriend after seeing various bikes around town, and Todd made sure we were up and ready to go in minutes. I love riding, but had never been on an electric before. The experience was unreal... hills, stop signs, no longer taxing at all. Just start peddling and the bike takes care of everything. Well be back soon for a longer ride. Thanks!
Todd Ketch at Pedego Alexandria is awesome! His enthusiasm and honesty make him fantastic to work with. He knows these bikes, offers great customer service and goes the extra mile. No stress, no pressure. The bikes are awesome too!
Super fun! Best way to tour Washington and see all the monuments without the headache of tour buses and traffic. Todd and staff are great! Very affordable for high end electric bikes.
Great bike shop with awesome bikes. Todd is an excellent host and answers all your questions and meet any needs you have regarding the bike you purchase. We love our cargo bike.
Out of a seven day vacation this one was the best. We did so much sight seeing in the funnest way possible. Also the owner is so passionate and his whole staff and himself are the sweetest people. The bikes are also the best quality. HIGHLY RECOMENDED
Thanks for the bike rentals! We truly enjoyed our tour here at Alexandria using the rented bikes. We had no problem with the negotiation and rates is reasonable.
Todd Ketch at Pedego Alexandria, VA, spent a long time with me describing the different Pedego models and helped me to select the one that would be perfect. He let me test ride the ebike and gave me instructions on how to use the throttle, pedal assist and how to get the bike moving, which is much different than riding a regular bike. He doesnt pressure customers to buy the bike right away. It was a pleasant buying experience and I have confidence that Todd will be available in the future to support me. However, most important is that Pedego is a well made ebike and fun to ride..
Test rode the Pedego Latch today and loved it! Fantastic product from a great company that I got to know thru YouTube and Todd Ketch!
I highly highly highly recommend the rental of a Pedego electric bicycle from 210 North Lee Street, Alexandria VA. If you are in or close by Alexandria VA have some fun and rent one of these bikes. OMGosh these bikes are great. I rented two different bikes two days in a row, I got late start the first day but I was able to easily ride from Alexandria to the White House anf back to Alexandria in less than 90 minutes. So many great things to say: fantastic experience. Todd Ketch, his daughter and brother were all so helpful and made my rides so enjoyable. They provided current up to date information on the nearby bike trails I was able ride up visit the national monuments much faster than using the metro. I am not a regularly a bicycle rider but the Pedego Electric Bike was very fast, easy to ride and easy to enjoy. I am looking forward to my next Pedego electric bicycle ride in Alexandria,
Visiting from out of town and came across their cherry blossom ride. Fantastic experience. Im an experienced e-bike rider, but Id equally recommend for first-timer.
Great service, had just what I needed & they were open early! 5/5
Go nowhere else. Todd is a true, experienced professional and made of trip and day. The process of renting was seamless.PERIOD. Just go there.......
Cherry Blossom tour was fun and we got to see all the best parts of the tidal basin. We saw everything! You cant get the experience on foot or on a bus.
Fantastic customer service! We really enjoyed test riding the bikes and will be back to rent
We had a great experience riding Pedego bikes out of the Old Town Alexandria shop this afternoon. In no time, Todd got us set up, showed us how to use the bikes, and gave us great directions, including a tip on where to go to enjoy the cherry blossoms without having to fight the crowds of tourists around the Tidal Basin. My wife appreciated the ebikes assist, especially the throttle feature, since she is only five months post-knee replacement surgery. And I felt awesome effortlessly knifing through the stiff wind coming up the Potomac, while die-hard road bikers were slogging along head down into the face of it. I was pleasantly surprised at the battery capacity as well. We did about 20 miles total and only lost one bar out of five. The City Commuter I was on also has a setting where you can pedal without assistance, but use the throttle as needed -- ideal for tight spaces and heavy traffic, which we definitely encountered on the 14th Street bridge. Looking forward to our next Pedego ride.
Great bikes, incredible service. Knowledgeable and willing to answer questions. Helped us plan a great bike trip for the day. We will be back.
The purchase of my Trike was a first class experience and I am a happy customer.
New exciting adventure thanks to PedegoHappy medium between fun and exercise
If you visit Alexandria VA and want the best possible service from one of the most friendly and helpful guys I`ve ever met, then Todd at Pedego is your man