user
Turnpike Auto Services
6304 Little River Turnpike, Alexandria, VA 22312, United States
Appearance
Turnpike Auto Services

Comments
Se
Review №1

HONEST & Helpful. They spend the time to explain and make suggestions. I no longer live in the area but traveled here primarily to have them replace my starter and water pump as suggested by the Honda Dealer. Great second opinion and well worth the many dollars saved! My experiences go back 10+ years here and it’s everything you could want and more. Peace of mind is invaluable.

Jo
Review №2

One of the best shops around! This is the only shop I’ll take my cars to. A bit pricey, but good work isn’t cheap.

ha
Review №3

Very professional and fastThe young guy there does a great job

Ru
Review №4

Excellent work!!! Mike and his staffs are professional. Explained what the issues were and how they fixed in detail. Price is more than reasonable. Highly recommended!

Ja
Review №5

Always my Experience before, during and after my service visit is astoundly Superb. Always 5 Star service which is why I return 🌟🌟🌟🌟🌟

Jo
Review №6

Got my AC fixed, just needed a recharge and they got me in and out quick. Great shop.

Ja
Review №7

Great customer service and excellent mechanics

et
Review №8

Ive been going to mike for 17 years the service is two thumbs up their kind, friendly they talk to you they tell you the problem give you good deals I never go anywhere else

Do
Review №9

Excellent and experienced mechanics with professional and good customer service.

Am
Review №10

Very nice and honest mechanic.

Fi
Review №11

Cant praise them enough. Very honest. They will never charge or repair something that doesnt need it.

Co
Review №12

Were very nice when I needed auto help. Had my car towed here and the owner was transparent and helpful. Highly recommend!

Ki
Review №13

Mike and the rest of the staff are phenomenal! Excellent service and extremely knowledgeable! My family has been going here for YEARS and will pass this on to our generations!

Br
Review №14

I went in to price putting brakes on my car after I had previously been told by someone else they were bad. They advised me that I didn’t need them and a change wasn’t necessary at the moment. They were honest,Something you don’t find much of these days. When we started talking tires I was advised to not go through them for the purchase, but find the tires elsewhere and they’d put them on. They’ve earned a customer out of me. I’ll be returning!

Ra
Review №15

Fair prices. Definitely trust the owner. Which is whats important when dealing with technicians. Only problem is that they only deal with European and German cars.

Ra
Review №16

Theyll always tell you what is actually wrong and what needs to be address and when it needs to be addressed. Theyll never make you spend more then you need, and prices for services are always fair. The only mechanics I trust, best in the NoVa area.

Ry
Review №17

Mike has saved me thousands of dollars over other mechanics! Although this is a small shop Mike has always made time for my vehicles and is very honest about the repairs. The reason I trust Mike, is he explains to you the parts of the vehicle that need repaired very carefully, regardless of your gender. My wife was able to bring her car to this shop and feel like she was spoken to respectfully. You cannot find a better auto repair shop in this area!

Br
Review №18

No BS. Just honest repairs and to the point. Thank you for servicing my car. Will be getting my car repaired here from now on

Be
Review №19

Reliable, efficient, down-to-earth, no-nonsense. This place is awesome. Ive been coming here for years but here is one story: once I was in a busy afternoon of errands and I got a nail in my tire and I could hear it and I was 2 miles away so I just drove straight and they took me right in to the garage and patched it up, charged me only $10 and I was in and out of there in 8 minutes flat (no pun intended).

mi
Review №20

This shop is easy to notice from the road, and the staff is primarily Korean. They do an amazing job, and are very friendly! They are also multilingual! I certainly recommend them.

Gr
Review №21

Very good and quick respectable and trustworthy people. Finally got an oil change where I wasn’t pressured into rotating tires or getting windshield wipers.

ha
Review №22

I had to pay a lot of money for nothing here. There was a young guy who was nice at first but as soon I signed the paper and gave him the key he changed and told me go and come back tomorrow because we are closing. Tomorrow morning he asked me to pay him for working 2 hours while it was 8:30am and it was just 2 minutes. I never suggest this place to anyone.

JL
Review №23

Been going to Mikes for several years now; reliable, honest, and takes care of his customers. His prices are fair and worth the cost for the quality of service. You can expect the service needs and options to be explained and options given, when available, to resolve the issue.Came in recently for some service required due to failed state safety inspection, and Mike did some additional work for no charge as a gift to a good customer.Ive shopped around, and while Turnpike Auto isnt always the cheapest quote (Ive had not-good experiences when Ive tried going with the other guys and Mike ended up fixing it) -- the consistently great vehicle care and customer service is what keeps me coming back!

Ch
Review №24

Excellent. Issues with the car fully explained and options given for fix it/leave it, which made it clear theyre just interested in your agenda rather than maximising their revenue.I even noticed they refilled my window washer whilst doing an unrelated job. Thanks guys!

Br
Review №25

The mechanics here are very well trained, polite, and punctual. I have never seen a shop that is so brutally honest with its customers. Its for this fact that I will go to them for service everytime. They are a no BS crew and will service your vehicle for a very good price

Na
Review №26

We are from Canada and we had problems with our breaks. They helped us and repared the breaks very quickly. Nice people, thank you again !

Mi
Review №27

This is a superb, professional team,. Mike Hong and his crew have earned my trust over eights and five different family cars. Turnpike Auto is the best.

Ca
Review №28

A mechanic you can trust. Check this box & get to your next task.

De
Review №29

I can only reinforce the great reviews about Turnpike Auto that have been posted. I have been a customer of Mike Hongs, the owner, for some twenty-odd years starting when it was DC Foreign Cars. I followed him from Half St NE, Washington, DC to his present location. His DC location gave way for the Nationals Stadium. In that time I have had an assortment of foreign cars -- an Audi, an assortment of BMWs and a Mercedes -- plus an American Chrysler PT Cruiser. His knowledge and experience for all is impeccable and is transferred to his technicians. Without hesitation I would recommend Turnpike Auto to anyone who is interested great service, great prices and great treatment. I remain to live in DC but continue schlep down I-395 to his current Virginia location.

Mo
Review №30

Mike Hong and his group are absolutely fantastic. No bs just very realistic service, time, cost etc. Explains problems and solutions. Honest hardworking. He and the lads have worked on our cars since 1985 when he was here on Capitol Hill. When they were forced to move due to the nationals stadium etc. We followed. Thats how much we most of our friends appreciate these excellent mechanics and the vast knowledge of automobiles. You will not regret going to Turnpike auto

Iu
Review №31

Mike and his team are the best in town for quality, costumers service and price.

Ab
Review №32

Mike is great

ra
Review №33

He is the best in DMV I really proud of his job god bless him

Me
Review №34

Unfortunately we have two Land Rovers that give us frequent trouble, and these guys always give us honest estimate, along with photos of what was done. They really know their stuff and we really trust them. 5 stars

Ed
Review №35

Great honest service for a great price. Would highly recommend.

Si
Review №36

Very nice and helpful people. Work is done professionally.

Co
Review №37

Mr. Mike and his team really helped our Camry out, came in for a plug on a tire and they noticed our oil dangerously low, supposed to have 5 qts and we had less than 1!! No pressure into the sale just honest and open, will be coming back, very fair and very professional thanks!

Su
Review №38

Good people

Vi
Review №39

Trustworthy and responsive.

Wi
Review №40

Mike is the best and very fair!!

Ch
Review №41

Good service!

Ch
Review №42

Great service

He
Review №43

Great knowledge about cars

Dr
Review №44

Great service

Br
Review №45

Mike the owner is very fair

Jo
Review №46

Okay

He
Review №47

Wonderful

Information
5 Photos
47 Comments
4.7 Rating
  • Address:6304 Little River Turnpike, Alexandria, VA 22312, United States
  • Phone:+1 703-642-9100
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations