user
K&G Auto Repair and Detailing
4588 Eisenhower Ave, Alexandria, VA 22304, United States
Appearance
K&G Auto Repair and Detailing
Comments
Aa
Review №1

Staff was very friendly and they were able to fix my car quickly. The mechanic mad a suggestion to save me a bunch of money which was really great! The work they did was high quality and overall not too expensive

Pa
Review №2

5 stars is simply not enough to describe the quality of service I received with K&G auto repair! It was excellent from start to finish. I spoke with Sasha over the phone about cost estimates for new breaks. She was incredibly pleasant to speak to and assured me top notch quality service and she didn’t disappoint! I originally brought my vehicle in for the front breaks, but after inspection Sasha called me and informed me that my back break pads were wearing down as well and recommended that I get those taken care of also. I always appreciate thoroughness as we don’t get enough of that in the world of customer service. My car was ready in no time! And the cost was much cheaper than I anticipated 😁 Kostas, Sasha and the rest of the team are a wonderful bunch and truly make this establishment what it is. I HIGHLY recommend this place to anyone with car issues in the Alexandria area and beyond. You won’t be sorry!

Na
Review №3

All I can say is the ppl here a very, helpful and patient. I had some minor work done. I will definitely go back if I need something else done.

Ci
Review №4

I heard good things from friends & neighbors about Kostas at K&G and I took my car there for a repair and also oil change. They were wonderful to work with, kept my husband and I informed and repaired my car.

Ol
Review №5

Fantastic customer service!! From scheduling to get my vehicle detailed. Sasha who help me make the appointment was so kind and thorough with all the information I requested. Not to mention my car looked brand new when I received it. Amazing service all around if I could give this place 10 stars I would!!!

Da
Review №6

I can not say enough about the establishment. I was having trouble with a check engine light that randomly came on. I googled repair shops in my area and K & G Auto Repair and Detailing showed up.I contacted this shop inquiring about the problem and if they would would be able to help me with this issue. I was greeted on the phone by Sasha who was able to relay their availability and said they would be able to fit me in the next day.Once I arrived at the shop I was greeted by Kostas (Owner) who said they would do a diagnostic on the vehicle and tell me the issue. They were very up front with pricing and did not steer me in the wrong direction or try to up sell me on any other services.After a thorough inspection Sasha called and said there was multiple misfires in the engine. They would order the parts and start as soon as they received them.I was back in my vehicle after a full day of work without any issues and more important, no check engine light. Thank you again K & G Auto Repair and Detailing for your amazing customer service and awesome experience.

Ar
Review №7

I couldnt be happier! The customer service they provide makes you feel like family. There an honest business that doesnt try to upsell you and they keep you 100% informed throughout the day while your car is with them as well as complete the service within a reasonable time frame

Ch
Review №8

Top quality shop in the area hands down. When a friend of mine told me about Kosta at K&G Auto i thought was one more Friendly style referral. Kosta prove me otherwise. He is a phenomenon person, extremely knowledgeable, professional and a top notch mechanic overall!!I am a technician myself and a kind of a difficult to satisfy customer.He treat my 2016 F150 the best way i could ever imagine.He troubleshoot an issue with my stalling engine, that was haunting me for months. He even repair my panorama roof when the experts were fumbling on what needs to be done and saved me literally thousands of dollars. Also he provides an extraordinary detailed service !!!My eyes couldnt believe what they were seeing when he deliver my F150 after a full interior detailing. It was like brand new !!! I strongly recommend K&G Auto to anyone wants piece of mind on the car repair industry.

Jo
Review №9

Honor where honor is due, and the team at K&G deserves only the highest! Ive used these guys several times, and they have been consistently outstanding. Ive brought in a 2014 Genesis sedan (before I sold it), my 2014 Equus, and my wifes 2012 Audi TT.Although the Audi sleeps inside the garage, it is parked during the day in an area that gets a lot of sun exposure, leaves, tree sap, and bird droppings. While I tried my best using clay bars, and all kinds of waxes, the paint was quickly deteriorating, and the car got a couple of dents that I was unable to repair.So last week I called Kostas, and he asked me to bring the car on Monday (yesterday). When they took a look at what had to be done, they asked if they could keep it for two days so they could get it perfect. I told them to keep it for a week if necessary!Well, when I went to pick it up today, the car looked magnificent, seriously, inside and out, no dents (thanks to their partners at Dentless repair), and the quality of the detailing was outstanding!Thank you Kostas and team for the phenomenal work, my wife LOVED the car when she saw it, and if shes happy...! :)

fa
Review №10

Easy, fast, efficient, and straightforward service. Great results on the exterior and interior detailing. Highly recommended!

Sh
Review №11

Absolutely fantastic customer service, quality work, and my car was finished earlier than expected! The bill was also less then I expected. I needed the right fender reinstalled and a headlight replaced in my Prius. After having a horrible experience at another shop recently, I was bracing for the same and was so pleasantly surprised! I will recommend K & G Auto Repair any chance I get! Thank you, Kostas to you and your team. True professionals...

Di
Review №12

Ive been taking my Honda to Kostas for two years now and I extremely satisfied from his work. He and his team are very professional and the prices are unbeatable. I definitely recommend this place!

Da
Review №13

After some thorough research for automotive shops near my work I decided on K&G Auto Repair & Detailing. It was close to work and my car needed attention ASAP. With a low tire pressure light on and some light steering wheel jerk, I knew it was time that I needed service. I was greeted on the phone by Sasha who was pleasant and polite, and able to get me scheduled in for the next day hassle free. I dropped off my car, they gave me a ride back to work, and I was able to pick up at the end of the day...alllll for a VERY reasonable price. I would 10/10 recommend again and will be telling any and all co-workers about this establishment. Thanks again to Kosta, Sasha, and his very profrssional team at K&G! (**FYI they also offer detailing packages which may be a plus if your vehicle will be there for extensive work)

Be
Review №14

After reading several reviews, I chose K&G auto Detailing. My Black Camaro had many small scratches, as well random patches of stains in the paint. I wasnt sure that some of the marks could be removed. To start, when I made the appointment, it was very quickly confirmed and a reminder was sent. When I dropped the car off, Kostas, the owner, went over the car and made some recommendations. The office is clean, the associates are polite, and they are all knowledgable and professional. When I came to pick up my car, I was honestly shocked! Literally looked like a brand new car. The most important part of this interaction was the incredible work ethic and desire of the owner to live up to his great reputation. They used a more expensive procedure to remore the scratches because they didnt want to give me the car back without being perfect. I wasnt charged for their extra efforts. Now in this day and age, how many businesses would do that? My car looked brand new inside and out. The price was very low compared to other detailers. I will definitely bring my car back for detailing, and service, and I highly recommend K & G Auto Repair and Detailing.

Je
Review №15

Simply amazing detailing work!

my
Review №16

Kostas and his team did a full detail on our beloved Prius! Like many fellow Alexandrialites weve suffered through bad flooding (thanks junk Mayor!!!) and required big work including removing the full interior and carpet. Fair price and GREAT work from K & G!!!!

We
Review №17

Took my Jeep to get detailed, Kosta & Sasha took great care of my car. Did an amazing job! Great prices for a wonderful job. GREAT customer service! Professional and friendly staff. Highly recommend.

Jo
Review №18

Everyone at K&G is very professional and courteous. You can immediately tell that Kostas runs a great business, all his employees are always happy and smiling. This is the place to go if you want your vehicle running smooth and looking good.

St
Review №19

If I could give 0 stars I would, I needed a repair on my engine and paid over $1,000. Less than a year later I’m paying another place to fix the same problem. My new place informed me that the issue was patched and loaded with grease, not replaced. This is absolutely unacceptable, I would recommend finding another shop to work on your car.

Br
Review №20

I went to K&G for detailing and was greeted by such friendly and KNOWLEDGEABLE staff. There was a woman at the desk, Sasha, who was so friendly and sweet it felt like I’ve been going there for years. Customer service and the quality of my car detail was beyond my expectations. Kostas does an amazing job running his business from cleanliness, to his staff, and his services offered. Not to mention they are honest people with honest prices! Will definitely be retuned and recommending!

Et
Review №21

Very inexpensive and very professional.I brought my Crown Vic in here to repair it after two other shops failed to give me a reasonable price, they did for 1800 what other shops were trying to do for 3500. And they did it well, my new transmission works great.

ja
Review №22

Great service. Diagnosed and fixed my truck quickly and at a fair price.

Bi
Review №23

Recently had the onside and outside of my car detailed by K&G. They did an excellent job. Its like I have a new car!

Ja
Review №24

These folks really did a great job for me. Researched a number of options on yelp. Overall score was high, although there were a few sketchy reviews here. I decided to go for it.

Er
Review №25

I am SO HAPPY to have found such a great place to take my vehicles to get detailed! The service is excellent and the work is exceptional! The attention to detail is amazing and I just cant express how awesome this business is.Kostas and his staff are wonderful, honest, and trustworthy. They take great pride in their work and they do exactly what they say they will do.I will continue to take all of my vehicles there for most services needed and especially their detailing because I have found no other business better than this one!This is a top notch business and Im completely satisfied with everything they do. Thanks K&G!!!

F
Review №26

Every since my BMW warranty ran out, I started taking my car to K&G auto. I have received better service than any dealership ever gave me. But most importantly, K&G auto has given me the peace of mind knowing that my car is in excellent hands and with competent and honest people. I highly recommend K&G auto if you are looking for excellent service and reasonable prices.

Am
Review №27

I usually wash and wax my own car because I am very meticulous about how my car looks but I couldnt get around to it before Winter 2014 came around. So I searched out places who could do this for me. I took a chance with K&G and did the overnight drop with them so they could get my car washed, waxed and vacuumed the next day - its nice they are open on Saturdays! They did a really great job. They vacuumed all the dirt out of the tiny nooks and crannies that you can never seem to get out with a regular vacuum cleaner! The wash and wax job turned out very nice as well. Im very pleased and will consider going back to them again.

Mi
Review №28

I would not trust my beloved vehicle to just anyone... It was an overall wonderful experience. My car looks amazing. Excellent customer service. Reasonable price. Their new location is very convenient.

Mi
Review №29

I was in D.C. for a business trip and was in need of an urgent brake job. Googled some repair shops around the region and made some calls. My car had to repaired within 4 days, when I was leaving D.C.I talked to the owner and told him what I think it needed, asked me to bring it as soon as I could. First thing that impressed me was the that the garage was clean and organized - a complete rarity in non-dealership shops. Left the car called me by end of day and provided a list of items that were in need of repair. I was kinda aware what it needed so I was very pleasantly surprised that he didnt try to oversell me services. I asked him to proceed. He told he needed a couple of days, while I expressing to him the urgency to have it completed by the date. To my surprise that was done by end of next day.When i picked up the car, he went over the work and he also told me he checked out some other parts of the car and told me I should be in good standing for a while.Overall a very positive experience - especially for someone from out of town and not a repeat customer - shop was clean and organized, courteous, friendly staff, and I have to say honest.I only wish I could find a shop like this were I live! Id be a customer for life.

Ni
Review №30

First time visiting based on Google ratings. Amazing. Honest, mechanic. Test drive and looked at my vehicle and determined that nothing was in need of repair. Gave honest recommendations for future maintenance and fair prices. Forever a customer of K&G from this point on.

Ol
Review №31

K&G Auto Repair and Detailing has surely restored my faith in auto mechanics! I have been utilizing their services for my Lexus and cannot emphasize the excellent work that they do. Kosta is a hard-working, honest professional that cares about leaving his customers satisfied. Hes very knowledgeable about all makes of cars and always give prompt, courteous service. Their prices are very reasonable and they only repair items that legitimately need to be repaired. I highly recommend them for all of your maintenance and repair work.

El
Review №32

K & G Auto Repair & Detailing is an extremely reputable car repair shop. They provide high quality and fair service. I have been a loyal customer of the owner, Kostas, for many years. K & G not only provides competent repairs and fair pricing, they also excel at customer service. I appreciate their honesty, professionalism, and that they keep me informed of the status of my car. In addition, the receptionist is very kind and welcoming. I feel like a VIP every time I go there. I cannot recommend K & G highly enough.

Me
Review №33

We had K&G detail our Ford E-350 van. It had become super dirty from our five children, and it was really pretty bad. K&G did an amazing job! They got it looking as close to new as possible. I was very impressed, and they were very good at communication.

Ro
Review №34

I got the interior of my car detailed and it came back like new. It was so nice. Maybe a little pricey, but well worth it for a car that is as clean as I first got it!

Dr
Review №35

I brought my car to K&G for maintenance on May 9, 2016, and am so grateful for the wonderful service, kindness and exemplary customer service! They took time to hear my concerns about the car, gave me great options to get everything done, and the price was great. It is unfortunately rare to find quality automotive care that is also trustworthy, so Im thankful to have found K&G. Their top service seems to be TRUST, which I love, and that will keep me coming back for all my auto needs!

Ri
Review №36

I have been taking my car to this shop for years. Kostas, the owner is extremely professional and skilled, not to mention VERY honest, trustworthy and genuine. The customer service is top notch. He makes sure he explains everything to you and the prices are very reasonable as well. Give this place a shot. You wont regret it!

ad
Review №37

We experienced car troubles from out of town. Initially we took our car to a dealership in town. After they quoted us $2500 we sought out a second opinion. Thank God we found this place! They took us in immediately and got is looked at and fixed for $850. We drove it all the way back home with no issue. The service was quick and the people were so kind.

Ch
Review №38

Got me in and out in 1 hour detailing my car. It was much needed and will visited whenever im in the city and need a touch up!

Ca
Review №39

When I first moved to this area, I took my car to Kostas based on how high K&G’s ratings were online. Now that I have saved over 500 dollars as a K&G customer, I can confidently confirm the high ratings are an accurate reflection of the service you can expect to receive here. I am normally too lazy or busy to leave a positive review on Google, but I am so appreciative of Kostas and his shop that it’s the least I can do.

Re
Review №40

They worked a miracle with my car! They were able to remove some deep stains and tree sap. Everyone was friendly, communicative and professional. I highly recommend K & G.

Ke
Review №41

Superb auto body work at a very reasonable price. Exceptional customer service.

co
Review №42

I will always come back to K&G. They have been servicing my family’s cars for years and are always timely and friendly. I have personally been coming for about 8 years and refuse to let anyone else work on my vehicle. They always make time for me and help me out with any issues I have, no matter how big or small!

JD
Review №43

I have received nothing but excellent customer service here.The service at K&G was fast and professional and they always do an exceptional work for very reasonable prices. Not to mention that the inside of the shop was CLEAN!! I would strongly recommend this shop for anyone in need for auto repair, maintenance and detailing.

GA
Review №44

I love this place! They helped us choose which of our two cars to sell or keep. Then on our keeper car they flushed all fluids, did complete brake job, replaced leaking valve cover gasket, repaired front end and detailed car from bumper to bumper for a very good price. It looks and runs fabulous now. It has 166,000 miles and we hope to get to 266,000 now! I highly recommend them! They really care for you.-Gaby

Cr
Review №45

I’ve been taking my Audi to Kostas at K&G for the last 18 months. I initially brought him the car to repair something that another mechanic had repaired twice and it had broken again. Needless to say he fixed the problem, explained why it happened again and remediated it. In all my transactions I’ve found them to be honest, transparent, communicative and timely. What else can you ask for?

PF
Review №46

I just picked up my car and it looks brand new like I just picked it up from the dealership. Excellent job!! Im going to bring my truck next. I will be back.

Al
Review №47

My car was in horrible shape when I dropped it off to K&G. I have a 170lb Great Dane and his dog stench and dirt covered the inside. Not to mention the fur...EVERYWHERE. They took it in for a full interior/exterior detail and the result was incredible. I dont know what kind of magic they used but they made a disgusting car look and smell brand new! Thank you K&G!!

Ja
Review №48

I have used this establishment several times over the years for all my automotive needs. Courteous and professional, the individuals at K and G automotive always go above and beyond each time I have my car serviced. There is no other shop in the DMV area that I can recommend more highly than K and G Auto Repair.

Ka
Review №49

I would recommend K&G Auto Repair and Detailing with out hesitation. Quality service and outstanding customer service. I have been a customer for well over 10 years and never have been disappointed. Over the years of owning a Subaru Outback and now an Audi TDI, Kostos has always been there. You will not be disappointed! and glad you took your car to K&G.

Ja
Review №50

I first met Kostas as a lead mechanic for another garage 18 years ago. He provided excellent customer service. When he opened his own shop, I was more than happy to migrate over to his new garage.As you see from the many reviews, K & G Auto Repair and Detailing is the BEST garage in the Metro Washington area. My favorite characteristic is that they will prioritize repairs (we are on a tight budget) and let us know honestly which ones can wait until the next check comes. They have in the past allowed me to make payments over a couple of weeks when we had a $750 surprise repair occur.I will never go any where else and I will always recommend Kostas and his crew...they give mechanics a great name

Do
Review №51

Professional and honest service. Owner operated so you deal with someone who knows cars and cares about the business. I highly recommend.

ko
Review №52

K&G auto repair is a very reliable and prompt auto service shop.I know Kostas for over 15 years .He treats customers with respect and honesty.I recommend this place to everybody.

Ch
Review №53

I like the fact that I was able to get my black 2015 GTI in their shop right away for an exterior detail. They did a good job and I will certainly come back again as a customer.

Re
Review №54

Very great experience; needed my 2004 Acura TL detailed and they did a fantastic job. Great service, professional and friendly staff

br
Review №55

I highly recommend K&G. Kostas has serviced and repaired an Audi, a VW and 2 Hondas for my family, always with fast, courteously and professional service. He is honest, dependable and trustworthy, and I value his opinions when troubleshooting issues. I cant say enough good things about working with him.

He
Review №56

Kostas is the only mechanic I trust other than my father. Hes the real deal. Hands down the best in the area.

bl
Review №57

Great service! Very polite staff and the work is done in excellence.

Le
Review №58

Great service & honest folks.

Ri
Review №59

They know what they doing! Great service and prices!

Pa
Review №60

Ive been using the K&G on my vehicles for the last 3 years. Their attention to detail is exemplified by the cleanliness and orderliness of their facility.Kosta the owner is an exceptional technician and has solved problems that dealerships couldnt, Kosta wont cut corners when he looks after your car but he will always provide you with options.Ive paid a lot for my vehicles so I wont trust them to just anyone and as far as Im concerned K&G is the only place Ill take them. Im so confident in Kosta and his team that Ive referred good friends and neighbors and theyve reached the same conclusion I have.

An
Review №61

! Excellent customer service, and reliable repair work !I have a 2006 Acura TL, which is getting up in miles, and Im trying my best to keep it in great condition. Since moving to the NOVA/DC area a few years ago, I had been getting my service from a local dealership. As you know, the dealer isnt exactly the most cost-effective solution for a late model car. I tried K&G a year ago, and I havent looked back. Kostas and his team are extremely knowledgable, and believe in conducting high-quality, honest business. I wont trust my car to anyone else - Kostas will have my business for as long as I live in the area!

Pe
Review №62

I have owned a Honda Del Sol, Dodge Stratus, Ford Fiesta, Volkswagen Golf and a Honda Accord. Each car has seen Kostas exclusively. Aziz, his front office manager, is extremely helpful and always keeps me informed of what is going on. With the Del Sol, I was worried that some serious engine work needed to be done. Turned out that a engine mount needed to be tightened. 100 dollars later, I was out the door. Yes, anyone else would have given me a song and dance but Kostas and Aziz were honest. Take your car to them or dont. Just means that they can work on my car more often ;)

Ke
Review №63

I am pleased to write this performance review for K & G Auto Repair and Detailing because the superior service they have provided consistently warrants it. I am such a satisfied customer, that I want every potential client to be aware of this companys unrivaled level of competence and knowledge. The owner, Mr. Kostas Liatsos, possesses an incredible knowledge base about practically any kind of vehicle, including BMW, Mercedes, Audi, Infinity, Lexus, Acura, Nissan, and Jaguar, but it is worth noting that his entire team of auto repair technicians and detailing specialists are top-notch professionals.For the eleven plus years that Ive had my cars (325e, 528i, and 550i) serviced at K& G, Mr. Liatsos and his team have never provided me with anything less than “show floor” results.I am a very meticulous person by nature, both demanding of myself and others. At times, I can even be fastidious about my person, my image, reputation, character, and about my cars. K & G Auto Repair and Detailing is the kind of one-stop-shop that understands my needs, because its team operates with the same level of attention to detail that I expect from myself and others. It is an extremely proficient shop with all the right resources and capabilities to cater to any kind of auto need.For this reason, and so many others, K&G has a competitive edge. It is truly a “first-rate” shop. In my opinion, it is rated in the top one percent of all automobile shops in the Northern Virginia area. This is due, in no small part, to the top-notch business model in place. It is anchored by core values and demonstrated principles to sustain it now, and in the future as well.It is without reservation that I recommend you give them a call and schedule an appointment next time you need your vehicle serviced. You deserve to have an exhilarating service experience such as the ones Ive had with this company for more than a decade.Convivially yours,K. Edward Robinson, Ed.D, SPHRLife Long Customer

Co
Review №64

I was referred to Kostas 15 years ago, at a time he was working in a different auto repair shop. I needed to have some serious repair work done on my 94 Accura Integra back then, and I had done my research with the dealer and other repair shops in the DC area before I went to the shop Kostas was working. Immediately I was impressed by the personalized and expert advice I received from him, so I decided to have him do the work. He took personal care, delivered on time, and in the process he saved me a few hundred dollars. Since then, I have been going to him for everything. I also began to get to know him and learned about his work experiences. He started working on cars in Greece at a very young age. Then he moved to Germany where he received formal training and work experience. Finally he moved to the DC area and started his family.His personal drive for exceptional customer service led him to open his own business, K&G Autorepair in Alexandria, near Rt. 1. (Actually, I left for Europe for 3 years, and when I came back I looked for Kostas in his previous work place, and found out that he had opened his own business, so naturally I found him, and my wife and I started to take our cars there.) Kostas, the owner, and Aziz, the manager, are always there to welcome you to the reception area, which looks like that of a hotel! The shop area is so clean and organized, its ridiculous! I have never seen anything like this anywhere else. Kostas and Aziz are passionate about order, cleaningless, and customer case and satisfaction. They also employ trained mechanics who buy in to this philisophy.We go there for everything, from routine oil changes to more serious engine pair and body detailing work. We always get personalized service by either Kostas, Aziz, or any of their mechanics. And their prices are very competitive. They are also able to find great deals on auto parts, which results in additional savings to the customers.As a side note, Kostas is very active in the community and generously gives back in the area where he lives and works. And you will not find more polite people and better professionals than Kostas and Aziz.As we are about to relocate to Houston TX, we will miss the friendly, skillful, and professional service of K&G Autorepair. They are the best!

M
Review №65

Excellent job and wonderful staff.

Ma
Review №66

Great owner great mechanics!

ja
Review №67

Great wax job

So
Review №68

Professional job and politeness!

Me
Review №69

Great service.

Co
Review №70

Worst experience ever

Information
61 Photos
70 Comments
4.8 Rating
  • Address:4588 Eisenhower Ave, Alexandria, VA 22304, United States
  • Site:http://kg-autorepair.com/
  • Phone:+1 703-299-0760
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations