Love this little shop in downtown Albany! Staff is always very polite and tentative. Totally love their oasis cookies (end up getting some to go along w cheese straw cookies).. baklava is also very good. If dining in, dont forget the free refills on sweet tea!

This is a local favorite and while I have not seen that any websites listed as a must try it certainly is! Their sandwiches and lunch specials are great and its definitely an old school restaurant. While everybody is nice you definitely need to be intentional while ordering! Dont forget to grab a dozen cookies on the way out.

Such a wonderful place to eat and the owner is just lovely! Scratch made bread and cookies and to die for! Definitely eating here more often!

Great food. Very nice employees. Better go to lunch early because they do some business!

This the “Best kept Secret “ sandwich shop in Albany. The rueben sandwich is to die for. Today was the first time visiting this shop, however, it won’t be the last.

We went in for lunch today and the food was spectacular. I love this little place. We had a pb&j, vegetable beef soup, chips, and two cookies. The employees are super friendly and do a great job! The owner said my daughter was adorable and wanted to hold her! I had to convince her to give her back. So sweet.

The BEST sub sandwich bread ever. The cookies are always so good - my fave are the sugar free oasis and the Chewy Nut Supreme. Yum!

I young lady who answered the phone was very rude. Before I placed my order she told me how busy they were, what time they closed and her board was full order. This is not my first time receiving poor and rude customer service from there. I can spend my coins somewhere else. Then my sandwich was wrong and cold. I will not be patronizing The Cookie Shoppe again. The owner and her employees need customer service training.

Loves the specialty cookies here,oatmeal jewels,coconut drops,and all their cookies.

Excellent Service And Outstanding Sandwich Including Soup Selection Plus The Cookies Make You SMILE Indeed !

Great place! Food is wonderful.

Excellent food and staff...

Place my order. It was quick. In and out and i got everything i order.

Friendly, made to order sandwiches and amazing homemade cookies!

Awesome food. Every time I am in Albany I stop there

They have the best food in town and the soup is wonderful. We eat here all the time. Great place to eat.

Good food good price great service. Could have used a little bit more meat on my Philly

Online it says they close at 2:30p.m. so I leave the hospital to make sure I spend my hard earned money here. I get there the sign is still on the door open I get in the the first lady I see looks at me crazy like what are you doing here. Didnt wanna be bothered, so I tell her want I want, she rolls her eyes relunctantly and says OK. Then the owner looks around the corner and sees me, she does the same thing. With an attitude. Never again !!!! Horrrrrible customer service

I guess the prices are fair, but the food really isn’t all that.. I don’t really get the hype but this place is super popular, the staff are REALLY amazing and so sweet!

This used to be one of my favorite restaurants in Albany. Would take anyone I know there. Even brought co-workers and contractors from out of town to try it and everyone loved it. But that changed today. Was out and about and decided to stop by for a Rueben. I noticed a sign that said new hours 10 to 2. Not having my phone out at that time and unaware of the time, I see the owner and what looked like costumers eating. I walk in and immediately the owner lady ask, can I help you. I ask if they are opened or closed. WHAT TIME IS IT? Excuse me maam? WHAT TIME IS IT? I am not sure maam, as I reach for my phone. She them ask one of the patrons there. CAN YOU TELL HIM WHAT TIME IT IS? She yells at the guy. Its 2:09. THERE! SEE WERE CLOSED! Yes I do see. Hopefully you will see you have lost a customer for your rudeness. You could of polity said you were closed instead of getting hostile and trying to embarrass me in front of other customers. I will gladly never come back

My favorite place to eat lunch.

Great, been going here for years. The Club is my go to.

I find the ceiling at The Cookie Shoppe so beautiful. I always look up and enjoy it while I’m there. And the awesome photos on the wall marking the achievements over the years. I’ve never had a menu item I didn’t enjoy.

Best breakfast place in town once you go inside you will realize why theyve been open for so long

The Cookie Shoppe is an Albany landmark that is a must not miss. Reasonably priced, not fussy, and the interior is authentic.The sandwiches are all better than good and Ive yet to try anything that is sub-par. The Reubens are pretty standard as far as how they are made, but they are stacked. The BLTs are good. Even the soups are good.The place is small though. And sometimes it seems very, very disorganized, but they do have a system. If you go in during the lunch rush you can definitely expect a little wait, but it is well worth it.Either way this little place is charming and Ive been there several times in the past year. Apparently, theyve been around for a long time and Ive just never known about it, because I dont like going downtown.If youre looking for a great sandwich this is the place to go.Simply great sandwiches, better cookies, and best of all is the baklava!

This place is super busy at lunch time but they get people in and out super fast! Wait time was about 5 minutes or so and the wait was a pleasure because there are neat historical pictures all around the restaurant. This is definitely a family gathering place and everyone feels welcome. The sandwiches are filling and the food is good and home made. The cookies are amazing and the tea is even better! The owner was running the show smoothly.

I have never been here before, so this was first shot. The Reuben was good, but the Philly Cheese Sub was phenomenal!! It was only a short wait for our food, during a busy lunch rush. We will definitely be returning!!

Absolutely love this place! If you are in a mad rush don’t come in, while it takes time to prepare your food fresh it is well worth the wait. Pimento cheese sandwich is my “go to” - and I normally don’t eat pimento cheese sandwiches, soups are all fresh and delicious. If you can find a place to sit down, do so, it’s a good environment to appreciate great food and the home town atmosphere.

The food here is always good

Enjoy every visit

The breakfast is the best around. Friendly service. Reasonable prices. The Bacon, egg and cheese biscuit is the best I have ever had.

I left with more than a delicious meal! When the staff will pray for you!

An Albany landmark that is a must not miss. Reasonably priced, not fussy, and the interior is authentic. Simply great sandwiches, better cookies, and best of all is the baklava!

Delicious, so busy I didnt get to say goodbye. Love you, Mona.

Oh my goodness this place is wonderful. This was recommended to us since we werevfrom out of town. Hands down the best chicken salad sandwich ive ever had. The white bread was so soft the ckn salad was perfect not dry but not too mayonnaisey either. The pickles on the side were just right. Looking forward to enjoying this establishment again next time in Albany, GA

Everything about this place is an A+! The ladies at the counter taking orders were great! The cook as she introduced herself came out to check on a question she had regarding the order. I really cant say enough about the staff. The food was great! We will be back!

Terrible service. Horrible wait. Food sub par. Incompentant kitchen staff. Save your money.

An original Albany legend. Hand made sandwiches and homemade salads of all types. Also the best pimento cheese on the planet.

If you ever go to Albany, GA, this place is a must for good food. Nice hidden gem. Opens early but closes at 2pm. Great service. No other place like it. Nice homey feel.

Love their grill cheese with bacon

The character and atmosphere of the place is great. And the food is even better than that. (Also the only place in town that has a perfect cuban sandwich. Its definitely the best I have had.)

Oh yes I love the cooking shop Ive been there three times I will return some more the service the price the Comfort all of its right there in the Cookie Shoppe

Hands down, best food in town.

Always good food. A couple of outside eating areas that feel great for this time of year. Inside dining. Busy, get there early or call in.

Great sandwiches and cookies. The Double stack Reuben was fantastic. Bring an appetite because its a lot of meat!

Tried the godfather sandwich it was pretty good and the cheddar bacon soup. Cookies were great. A little pricey tho 3 sandwiches, 3 soups, 3 drinks, and cookies $40 🙄 Ill try it again but definitely by myself lol

Food is good. Customer service good. Crackers taste stale though. Should get town house crackers.

Great sausage, egg and cheese breakfast sandwich and coffee. Grabbed some cookies to go. Very friendly lady running he place. Will come back again soon!

Hands down the best sandwhich bistro in Albany.Their food is top notch, Ive never had anything that wasnt delicious here.The location is clean and very nice looking. Has the old style building aesthetic but is not run down at all.The service has always been excellent. Ive had wrong orders happen but they made an extra point to fix it right away.The price is fair for what quality of service and food youre getting. Ive never had any buyers remorse when eating here. You will spend as much if not less here than you will at Subway, with ten times the quality and equal quantity.Highly recommend their cuban sandwich, and you absolutely MUST HAVE the baklava.

Great food, great staff. Always packed at lunch, which says something.

This place was an awesome lunch stop in Albany. The Godfather sandwich was fantastic. Service was great and quick. Two thumbs up

Had a darn good cookie with my breakfast. Grits bowl was very good. Service came with smiles.

Very good food. Busy during lunch but with the wait. Staff very friendly.

Love this place! Its always busy but worth the wait. Great food!

Their lunch options are great. Cookies of course, but lots of different types of sandwiches - something for anyone to enjoy

Excellent service and food. Generous portions.

I love Ms. Mona! I miss working downtown only because I am not able to frequent here anymore. The Philly cheesesteak and veggie beef soup are my personal faves.

Love this place!!! Its been around since I was a kid!!! Food is great and so is the service!!!

Like being in a New York deli! Love their style and their food is amazing! I want to drive to Albany just to go back for dessert!

Always great service and food. Double stacked Reuben is awesome.

Chicken salad sandwich is delicious. Good home cooked food.

What can I say about Mona and The Cookie Shoppe? Mona is awesome and everything Ive ever had there is delicious. If you havent eaten there, you are missing out!

Albany classic. Worth the wait. Can take a while so be patient!

If you have great food and good service, you never go out of style. This place is the beating heart of downtown Albany.

Processed chicken in wraps not what I was expecting. Also to pay over $5.00 for it when I can make the real chicken wrap at home for free. Flavor was mild, was looking for more in depth flavors. Not my number one spot but maybe to others.

I forgot how awesome this place is. Get the egg salad sandwich. The Irish stew was just what you need on a cool day. Which is the only time they make it.

Chicken salad and Philly cheese steak is the best in town. Definitely worth checking out yall

The Cookie Shop is one of my favorite places. The personality of the downtown with yummy food is a great combination. They have been a staple for downtown for years!

This place have good food. Love daily soups

The cookie shop food is so delicious, if you havent been there you need to give it a try.

Service was great. Everyone was very nice. The food is awesome.

Great place for a quick lunch. Good food. Good service.

Prices very expensive!

Delicious salads, sandwiches, and cookies at local delivery. Very fresh food and nice people.

The Godfather Sandwich was Awesome, the cookies were great. Glad we found this little gem.

Philly Cheesesteak is phenomenal!!! Excellent service and courteous staff!

Erica at the front counter was verrry helpful with suggestions and the food was great.

Food was hot and so good ...we will be back

The food delicious and service was wonderful as usual.

Service wonderful food wonderful an the pretty girl in the back made it worth the money

Really cute little shop that is adorable fit breakfast and lunch! Id definitely come back!

Good food owner is a little grumpy all and all good eat

This place is great. The sandwiches are all better than good and Ive yet to try anything that is sub-par. The Reubens are pretty standard as far as how they are made, but they are stacked. The BLTs are good. Even the soups are pretty decent. Even their steak sandwich is good (Garganos is another great option on that one if you want local -- or even Picnic Pizza)The place is small though. And sometimes it seems very, very disorganized, but they do have a system. If you go in between 1100 to 1300 you can definitely expect a little wait and possibly nowhere to sit inside.Another bummer is theyre not open at night or on weekends. I would love to stop in for brunch or something sometime when I am not trying to rush on my lunch hour.Either way this little place is charming and Ive been there several times in the past year. Apparently, theyve been around for a long time and Ive just never known about it, because I dont like going downtown.If youre looking for a good sandwich this is the place to go.

Some of the best bread Ive ever had. The baklava is incredible too.

Best Egg-Salad sandwiches in Albany! Friendly service, fun atmosphere.

Good food and good people

I absolutely love the Cookie Shoppe!! Mona is a fantastic business woman! They have the best food!

The best subs ever to me great atmosphere and friendly service i go every chance I can

Good food good service thank you

Chili and grilled pimento cheese on rye, enough said. Oasis cookies are the best!

Food is good but a little bit pricey for sandwiches

It was great. Loved everything.

Wonderful food. Try chicken salad and vegetable soup yum yum

I have always had the Rebun and I have always enjoyed the sandwich.

Great food, Great service! The grilled Pimento is awesome

Always fantastic food! Great selections and great prices.

Always a fun place for lunch

Best place to get some great food in downtown Albany

Love the food. Service is great

Love the food and the people. One of my favorite places.