The place is cute. They use the front of another restaurant/cafe during their business hours. The cookies are baked to order and take about 20 minutes or so. I had to go back because they forgot an item. They were very tasty, although some of mine were a little crisper than Id prefer. Definitely will be returning, though.

I walked into the store and a young lady at the front desk serviced me. She was very polite and very energetic. Helped me with choosing my cookies and ice cream. The young lady I overheard in the back was also very welcoming and energetic. The cookies were baked perfectly and were just amazing. My order was given to me in such a fashionable manner. I loved the service I was given and would definitely go back. I believe the girls said theyre names were Savannah and Natalia., I hope I spelled those correctly. Wonderful job girls I look forward to stopping in again. Phenomenal team work ladies.

Im pretty sure they use Davids Cookies. Not exactly upset, and I dont know why I was expecting homemade, but I was a tiny bit disappointed. Im not knocking anyone. Davids Cookies are great! I just had different expectations.Its a great concept, when its late and you want cookies but dont wanna bake, these guys are there for you!Bakery smelled great when we walked in. Team was friendly.It is like a little pop up, they share the space with another business, great idea, so the sign is in the window not on the building.Dont know if I would go back to have them at home again, but if I was hanging out downtown and had a craving for cookies, I might return.

Delicious cookies and ice cream! Arrived faster than they said and the delivery driver was so professional. We got all chocolate chunk but I cant wait to try them all!

Triple chocolate chunk is the best flavor to make the inner kid in you happy lol. Great process and very delicious as well as a very sweet and caring staff! will definitely order again!

These are the 2nd best cookies I ever had, next to my own homemade cookies.. very close 2nd! Very hard to find cookies this good!

We have order multiple times from the Albany site to fulfil the nursing staff sweet cravings during the night time. We actually placed and order last night with no issues. Tonight the nursing staff tried to place an order and we got a phone call that there is new management/policies. We are outside of the delivery range all of a sudden. Literally from one day to the next we are out of range. Mind you there is nothing on the website saying the delivery range is 15 minutes. Just bad business to change so abruptly without out any actual in writing policy change on their website. Very unfortunate. We will no longer be supporting this business.

Super delicious and worth the wait... made when ordered, so definitely make an effort to order ahead

Have had multiple delivery orders arrive nearly 3 hours after the order was placed. Cookies arrive cold and hard, and ice cream arrives melted when showing up 2 hours late (they have a one hour delivery time). I love their sweets which is why I still give it 2 stars delivery is horrendous though.

Great place for sweets after dinner, it is open late and has a great selection. Highly recommended after dinner when in downtown Albany.

Weirdest experience.. we placed an order 9/19 via grub hub, got a call at 12:46 saying our order was dropped at our porch. We went outside, no order anywhere so we chatted w/grubhub and advised it wasnt there, grubhub cancelled the order and refunded us. At 1:10, 14 min later, we got another call saying they accidentally called the wrong person and now they were delivering to us so we got our order, so I told grubhub we did receive the order and they said the refund would be on them and not nocturnal. We thought everything was good, I got a voicemail from the ASM at the albany location the next night(lastnight)who said they were denying our refund because the order was just late and asked me to call her back. I didnt know why grubhub charged back nocturnal so I tt grubhub again to verify that the business was not losing money since we did get our order there was just a mix up and they told me nocturnal did receive a credit for the order the following morning and assured me again, nocturnal was not losing anything on the order. I called back the ASM tonight and the convo was just ..kind of bizarre.. she just kept saying they cant refund it and I kept trying to tell her that I wasnt asking for 1? She also didnt remember leaving me a vm at first and didnt know why I was calling back? 👀 it was just awkward.i dont think the driver thoroughly explained what happened to her cuz she kept bringing up the eta delivery time which doesnt matter when someone is calling you telling your food is there..also the 4 milks we got in the order were 2 days expired.. 9/17. Idk.. knowing how weird that was.. I dont know if I really want to order from there again, it seems like communication is lacking and Ive worked in uppermgmt for 7 yrs.. I would not have handled it this way at all..

OMG these Cookies are absolutely out of this world !! Ice cream and warm cookies delivered to your house ?!?! I mean whats better then that !!! 🤯🤤🤤🥰🥰 Great Service too ! ⭐⭐⭐⭐⭐

Ordered for delivery, someone took my order. Nocturnal cookies had no problem refunding me my fresh cookies! Been ordering from them for a year, they have the best cookies in the city! The quality of the cookies is consistent. Wait time is a little long, but that’s due to freshness and it’s totally worth the wait!

Ordered variety pack for my son in college at the dorms. He said they are best tasting cookies, arrived hot and fresh and ON TIME. Order on their website, no issues with delivery being late at all. I dont use grub hub. It was an excellent first time experience and they do offer coupons for future orders.

Pleasant staff, and amazing fresh assortment of baked cookies!

Excellent cookies !!! please do call if you can’t find the shop ...It’s totally worth the drive ...super warm fresh cookies, perfect texture and baked to perfection!! Triple chocolate cookie is one of the most amazing flavors for me !

My cookies got left on the porch with no call and there was an ant in them truly disgusted!!!

Cookies were so dried out but warm I guess

Amazing brownies too

I have tried several of the variety now, and my favorite is definitely snickerdoodle, but the ice cream sandwich (ice cream sandwiched between two chocolate chunk cookies) is an exceptional treat. The cookies are made to order and are best consumed warm. This place is right around the corner from my apartment and Im in big trouble. Not that it really matters though; they deliver!

STILL WAITING....Ordered 2 boxes of cookies for a birthday, original delivery time was 55 minutes. I got a call about 40 minutes in saying the first batch didnt turn out well so they will be a little bit later. Another 40 minutes pass, no cookies. I called the place and was told they were on the way. Called another 30 minutes later and told she was on the way still and that, even though I ordered through their website, they couldnt control the drivers. Asked to speak with the manager, was not helpful, only saying I can cancel if I want. Honestly surprised they had decent reviews, would never ever order from here again. Total wait time so far for 12 cookies to be delivered 9 minutes away= 2 hours 10 minutes and counting....

Ordered at 9:17pm from grub hub and the estimated time of delivery was 10:20pm. At 10:36pm, I still did not receive my order, so I called. Whoever picked up the phone told me they’re “short staffed,” and my order had been confirmed, and should arrive in about 20 minutes. It’s now 11:07pm. Still no delivery.... I called again and cancelled the order completely. So much for trying cookies.. be cautious if you want to order from here..... Almost 2 hours after waiting for my order, it wasn’t worthwhile to me.

Second time now my order arrived more than an hour late.

I was trying to order a bunch of cookies for a friend’s birthday. My friend is 82.I explained i was having difficulty ordering to send to a location other than mineShe said : that’s your problemNOT good business!!!!

Their cookies are always hot from the oven, moist, soft and very ooey gooey in the centre.. I loved it.. took my friends and they loved it just as much!! Would definitely recommend..!

Ordered cookies at 8:30pmThey gave us a estimated time delivery which was 8:45-9:15 pm . They called us an notified us that our order will be 15mins late .which is around 9:30ish here it is 10:30, we call and the young woman Rudely says “I can’t control the drivers” I’ve worked at Pizza Hut for quite some time and when we want to find our drivers we simply DISPATCH, ITS the customers right to KNOW ! THIS IS MY FIRST AND LAST TIME ORDERING FROM HERE ......

Their cookies are insanely delicious. The vegan chocolate chip holds a very special place in my heart.

There cookies are to die for!!!! Freshly made and they deliver

Was hot and fresh their okay cookies

A little hard to find but worth the hunt. Hot cookies right from the oven, cold milk, and pints of ice cream on the off chance youve got a larger craving.This was a suggested when searching the area for dessert. Inexpensive, the owner was at the counter, and the cookies were hot and delicious.Id add a picture but they didnt last that long.

Totally shady business- overpriced frozen cookies (clearly not homemade). I live a block away from this business. You cannot buy cookies from the window (theres no door??). You must order them online and they add a tip! Anyone who tips the driver is double tipping. Other reviews seem over-excited by the cookies- theyre nothing special. Ten dollars for 6 cookies, seriously?

Super friendly staff and DELICIOUS cookies and ice cream! Happy to support this local business :)

I love your cookies they arrive warm when I order them online and it’s just nonstop. I would eat them as much as I want and then I feel bad that I don’t leave none for my boyfriend, but they are so crazy good and great.

I had a late night craving and was shocked to find a place that would deliver cookies and ice cream at midnight. But what a treat! The cookies were still warm and were, honestly, some of the best I have ever had! I had some vanilla ice cream on the side and that was outstanding as well. I will definitely be ordering from here again!

Nocturnal Cookies has great treats but not so great service. A friend and I yesterday, went to the physical location to order and nobody was there. The establishment was supposed to close at 3pm but by 2:30 pm they were closed. We checked online to see if they were open so we wouldnt be wasting our time, which we ended up doing anyway. Tonight, my friend and I decided to order online. They only had strawberry and chocolate ice cream, which neither of us wanted but we were willing to try because we enjoy what they have to offer. So, unfortunately after placing the order and paying for it, we received a call that the cookies I selected were not available. Which, online said they were. After already paying my money, a call was made, instead of just having their website updated. This is the second time I have been disappointed by Nocturnal Cookies. I have to wait two business days now to be refunded and It is Saturday. I used to order from here often but now I may just take my business elsewhere. I am very unsatisfied.

MY FAVORITE!!! Their vegan chocolate chip cookies are EVERYTHING. My favorite snack ever. I so appreciate the vegan option - and they taste incredible!! The staff is also incredibly kind. This place is an absolute gem!

Great cookies!!! Affordable too...but tip your driver!!!!! If you dont have enough to tip, dont buy the cookies.

I have never written a review before, but I had to write one for this place. This is the most awesome service ever. Most late night options for delivery are pizza and Chinese food. Now you can order something sweet! The cookies arent sitting around like most cookie shops. They are fresh baked from the oven when you order them and delivered to your door still warm and delicious!

Little place with made to order fresh baked cookies. If youre in a rush I would recommend calling ahead or ordering online as they do take 15 to 20 minutes to bake. Simple but tasty. Good for the late night sweet tooth.

These are advertised as fresh cookies. But I am pretty sure they are being delivered there frozen from a large distributor from what I have seen, and then just put in the oven to cook. Is that correct? Could owner post a response to this to answer? I thought you could only use fresh if an items was never frozen.

Ive heard so many good things about this place, so I had to give it a try. I ordered the midnight snacker and a pint of ice cream. The white chocolate macadamia nut cookies are to die for, and the cookies and cream ice cream is heavenly! The cookies arrived warm and the ice cream was still frozen. I dont know how they do it, but this place is dynamite. It was beyond delicious! What a way to enjoy a Friday night binge session.

Wow! Just had a delivery!! What a sweet suprise! Each cookie was amazing! Could not pick a favorite

Delicious cookies made to order. The texture was perfect and they came right out of the oven nice and hot. Because theyre made to order it takes like 15 minutes if youre in the store, but worth the wait. Extremely polite and friendly service too.

I stumbled across this business months ago at its old location and instantly fell in love with the selection of cookies, the owners always positive and helpful attitude, and the business model on the whole. What a great idea. I dont want to mess, the hassle, or the time associated with making cookies myself but I dont have to! Theyll deliver them to me hot and fresh out of the oven and theyve even got the little milk containers you used to get with your lunch at school!!

My friends and I were watching movies and discussing how we all wanted cookies. My girlfriend on a whim googled cookie delivery, knowing of such things existing near some major colleges. Low and behold we have such a service here and they delivered to where we were. Within moments wed pooled our money and a 24 count box of cookies was ordered. Including gluten free cookies for our GF friend. These cookies arrived still warm. They were delicious, all of them including the gluten free snickerdoodle were amazing. Is it cheap? No, but youre having someone else deal with the mess and hassle of baking cookies and then delivering them to you. Worth every penny.

WOW WOW! Not only one of the best cookies I’ve ever had but a super reasonable price and freshly made for you! They’re warm and soft! Absolutely amazing please try

Cookies are good but the delivery time was outrageous They said it would be 75 mins and it took over 2 HOURS before I finally got them, for the amount of money they charge for their cookies that’s just ridiculous

This is such a great idea! The cookies arrive fresh and warm and on top of that, theyre actually really good! I get the vegan chocolate chip now after trying each kind of chocolate chip they offer and finding that they are all equally good!! The vegan chocolate chip are my absolute favorite from them! The wait is a little long (usually an hour) but absolutely worth it! The hours make this so great for SO many reasons! For me, those hard to bare cravings hit late at night and this has been a life saver for me lol.

The cookies are freshly baked and they are deliver to your home warm. The delivery time is over 1 hour. They have a variety of cookies from M&M cookies to Macadamia cookies. Never disappoint.

This is going to sound strange but I actually tried this place because of the few (and theres only a few) negative reviews. When businesses run out of things, thats a sign to me that they must be good. Im glad I trusted my gut and checked them out. Not only are the cookies delicious, but the staff are super friendly and what a great idea! Ill be a regular here for sure!

Good cookies but it should have been more evident it takes 20 mins if you walk in and order

This place has great cookies, blondies, brownies, and ice cream... and they can be delivered!! Its a great spot for the late night sweet tooth. The cookies are fresh baked to order (takes ~10 minutes) so theyre still nice and warm when you get them. If you decide to pick your order up, the bakery can be a little hard to find as the only sign is in the window...but dont let that stop you! This place is a diamond in the rough, and the food is great whether youre taking a study break or winding down after a night out.

Cookies are always molten hot, gooey and basically perfection. My girlfriend loves their gluten free cookies and the regular selection they have are all great

Cookies were amazing! Soft and warm and in less than 50 minutes! Driver was awesome and sweet! Will be ordering again soon.

Came here around 9pm after searching for a dessert place. In a city that shuts down at 11pm, this place is a godsend. Had to wait for about 20 minutes because they were really busy. They were out of some items but explained that they had a catered event earlier in the day that wiped them out. I got to speak with the owner and she said the bulk of their business is delivery, so if you decide to come in and pickup, be prepared to wait. If you dont want to wait, its better to call ahead. If you do have to wait, its totally worth it!!

The most perfect gluten free cookie. AND theyre still warm?! Thank you for this!!! I will definitely order again!

The baker is amazing and super sweet. She truly strives to please her customers and make amazing cookies. 10 out of 10 in my book.

The cookies were so amazing! Nothing describes the taste of their cookies!

The prices are absurd! We waited 37 minutes for 2 cookies that were so small and priced $1.60 (for one cookie)😡 and some ice cream! They ran out of 3 flavors...but we got there at 7pm exactly when they opened. We were sad because it actually a good concept just terrible execution! #neveragain

Their cookies are so soft and buttery and melt in your mouth and the owner is absolutely the sweetest and their Ice cream is creamy and delicious. I have nothing but g9od things to say! ❤❤❤❤❤❤

Delicious cookies. Warm and filling

What a great business concept. Who wouldnt want access to delicious fresh baked cookies late at night? The owner is a genious.

The cookies the capital region has been missing all these years!! Wendy is super friendly and very interesting too if you get a chance to chat.

These cookies are amazing!!

Cookies and ice cream were awesome. Fresh baked 10 minute wait tops

Disappointed, actually. My friend told me about this place. I understand they were busy on a friday night, but they mixed up my order with someone elses. Aside from waiting over 1 hr for the delivery, I got cookies that I didnt even order (poor selection too). Plus they forgot to deliver my milk (1 pint= $2.50). I was hoping for a more chewy and warm cookie. Instead, the cookie felt a bit hard. I couldve made the cookies myself, at home.Staff was very apologetic about not delivering the milk. They called me back and reassured to me that they gave me a refund. They even offered free pint of milk on my next delivery order.

My go to for the late night sweet tooth.

Fabulous. Just wish they opened earlier on Saturday’s

Fresh cookies. Love it

This was my first time ordering from there, but the cookies were over cooked.

Ten stars for this place. Excellent customer service and cookies.

The best idea... ever

No Menu at the store. So be sure to look online for what you might want

Love the fresh backed cookies.

Smells wonderful!

This place is Heaven on Earth

Waited a long time for expensive small cookies!

Freaking amazing cookies

Stopped in after a concert, wow....

Owner says this isnt the permanent location, but yum!!

Great cookies