TRULY WORTH 5 STARS!!! I had the Best experience at the (crossgates mall LensCrafters)...I did my research thought about getting my glasses a discount retailer but actually wanted a thorough eye exam and fitting. Typically I go into these situations not looking to be thrilled by the experience but in this case I was surprised. The woman I spoke with Gabby to set the appointment was very kind on the phone, didnt rush me and answered at least 10 questions I had. When I came in for my appointment I was again greeted by Gabby who remembered me and quickly got me in to see Dr. Shang Xu who was AMAZING!!! Truly someone whos good at her job. I got a very modern in depth eye exam and she took the time to fine tune my long range clarity. Even quizzed my responses on the eye charts to ensure I was giving consistent reponses. Afterwards I grazed the pleasant selection of frames. I wasnt hassled and got help just when I needed it. I settled on a nice pair of Oakley frames that were fit to my face and to my surprise they had my prescription transition lenses in stock :) They made my glasses in about 2 hours time!!! Super Impressed! Another gentleman handled the final inspection of my frames/lenses and took the time to make sure I was happy with how the glasses fit and performed. I came in at 11AM by 2:30PM I was walking out with my new glasses :) Start to finish I was impressed with the professionalism and service I recieved. If your in the market I highly recommend you give LensCrafters in CrossGates Mall a call!