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DeNooyer Chevrolet Service
127 Wolf Rd, Albany, NY 12205, United States
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DeNooyer Chevrolet Service
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Fa
Review №1

In with the new out with the old with sheer joy, excellence in sales and repairs...why go anywhere else??#chevroletbowtiespecialists

Da
Review №2

Never have any problems with Denooyer! Went in for recall work on my 2021 Trailblazer.

ro
Review №3

I took my 2013 Chevy Sonic in for a check engine light diagnosis and repair. $1,900.00 later the check engine light is still on, the car is still not inspected and they want $1,233.00 more for another repair.

Al
Review №4

Great place to buy a car! Lou Germano always takes care of you and points you in the right direction!

Ch
Review №5

Dwane was fantastic and accomdating. They fixed a problem that another local dealership couldnt.

La
Review №6

Service was excellent. Cost hurt a little bit but at least I know it was done right! They arranged for me to go home & come back from Lyft which was also excellent! The only thing I wish they took out their mat but not a problem. I would definitely come back!

Pe
Review №7

I cant begin to list the number of ways that denooyer service has just been an absolute nightmare to work with. This last interaction wasnt the biggest problem, but it was the last straw. In December, I had an issue with my drivers side windshield wiper that I brought to them to repair. Well, they fixed it, it worked for just about a month and a half, but then, it decided to randomly die again during a snow storm halfway through the drive home from the hospital with my newborn baby. Not a great time for the repair to give out. So I call them and tell them that their repair failed after a month and a half, and they told me theyd have to change me for a whole new diagnostic and repair because they only cover their work for a month IF they happen to decide its covered. Needless to say, Im not working with them again. My local shop just said theyd take a look at it today amd Im certain theyll not only repair it correctly, but theyll cover it for free if their work isnt up to par.Stay away from this dangerous money pit of a shop.

Ho
Review №8

The best staff. Gene Gardy is extremely helpful and knowledgeable! This is my second purchase at DeNooyer!!

Be
Review №9

Love the personal care from old friends. They treat you like family!

Ri
Review №10

Excellent service department...service advisor Chase Alpart was very professional and friendly.Will have all my service work done here on my new truck.

Ra
Review №11

Awseome place

Ma
Review №12

Going to get a new lease.So fast and friendly.

Da
Review №13

Brought company car in for check eng, told service what code was. Was told if code not active couldnt fix. I said it still has pending code. Anyway went to pick up car but my company had already picked up. Cashier acted annoyed and basically said that cars not here go ask service writter. Writter said knows nothing about car even though he called me and said was done. Left went back to company and car was their. Before this experience i was interested in trading my own personal vehicle in at denooyer but after this experience will go somewhere else. Never been talked down too by customer service before but glad it happened before i bought something new.

Ti
Review №14

Thank you so much to Mike and Dan for helping get the truck of my dreams. I have been to 7 other dealers in the area and they were all a waste of my time. Dan was very helpful and professional. He was great and the truck he sold me is amazing. The price was great and the truck was detailed and all shiny for me. Denooyer Direct is a great local dealership with amazing customer service! Thanks again Dan. I have already sent my trucking buying friends your way! -Tino

Ma
Review №15

Terrible customer service. Will now find another dealer for my service

Jo
Review №16

I bought a pre-owned impala ltz 16 and I am very happy with it and the best dealership to do business and have my car to get service because they know how to work on Chevy vehicles so I give them a 5 star rating

Mi
Review №17

Dealt with Taz for everyone of my families vehicles and the service was fantastic very easy going and down to earth. Not the usual pushy salesman.

Bo
Review №18

In and out quickly with shuttle service. Great service

Ka
Review №19

Took our vehicle to DeNooyer Chevrolet on 127 Wolf Rd for body repairs to be done on March 29, 2016 with a quoted 3 to 4 day turn around only had them call me on March 31, 2016 before they had done anything to tell me they were closing out the repairs as done to meet the end of the month quota and to ignored all texts from their company to confirm that the work was done correctly but not to worry they would back up their repairs.I said absolutely not if the cars not fixed DO NOT CLOSE OUT THE REPAIR ORDER. We finally had our car returned to us after 10 days on April 8, 2016 from DeNooyer Chevrolet Body Shop with body damage unrepaired and buff marks and scratches all over place and bare metal around the hatch door that was supposedly replacing that was sanded to the metal and left unpainted with no clear coat applied, painted over scratchs and dents and left buff marks all over and paint over spray on the rear windows. The back hatch door has a huge dent in it they didnt repair correctly and the door itself pops open when unlatched.There is a stud broke and left missing from the back of the bumper.We do not trust them to try to repair our vehicle again because of their dishonesty and incompantance shown and asked for a full refund which theve refused. They should be paying us for all they put us through and we will be seeing them in court for damages.Buyer Beware.

Re
Review №20

Always great service at DeNooyer.

Sc
Review №21

Great Salesman Ryan R.

Ke
Review №22

Fast and friendly service.

Pr
Review №23

Extremely careless people to hand your vehicle over to. Please desist from using their services. I went to service my car on June 5th 2018 and the experience was terrible to say the least.Will never visit this place again.

rj
Review №24

Crashed my car

Information
11 Photos
24 Comments
3.8 Rating
  • Address:127 Wolf Rd, Albany, NY 12205, United States
  • Site:https://denooyer.net/
  • Phone:+1 518-396-5299
Categories
  • Auto repair shop
  • Auto parts store
  • Oil change service
  • Tire shop
  • Towing service
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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