The fellas in there are very knowledgable and helpful with automotive inquiries

I just want to thank Chris and Mike. They were so nice and helpful. They were closing and still changed my battery. The other autozone wasnt going to do,it. Thanks so much.

Kenny went above for me. Everyone is so helpful. Ive been here a few times before writing this review and even though Im shouting Kenny out for helping me they all have no issues coming out side and actually getting hands on to make sure your buying the right things and not wasting money! Thank you guys really appreciate you!

Really friendly and super helpful. These guys were awesome today

Gentlemen knew what kind of light bulb size needed in less than a minute. Very happy

I visited this location looking for a portable jump starter battery, which I did find. I was so happy because it was an absolute emergency and I happened to snatch the last one on the shelf. (Sorry, not sorry) The brand is Duralast. It cost $129 but its a 1000 peak AMP battery which is great for SUVs and trucks or vehicles that are 8V or 12V. The 800 peak AMP will not work if the engine is 8V in my experience. The 800 peak AMP cost $79. The $129 battery also has a USB port along with a high pressure compressor to inflate a tire in case of emergency. I definitely recommend this product!

Staff was helpful and physically helped me with my car

The guys were very helpful and a good atmosphere

Workers are always on there phones. I purchased 2 rain x wipers for my Vehicle, the employee told me which ones to purchase, so I did, we went outside and tried to put them on my vehicle and they did not fit, I went back inside to ask for another set of wipers that fit and they wouldnt take back the ones they told me to buy that they said would fit. Now Im stuck with $40 wipers and still dont have the ones I need. Very upsetting. Not impressed with this place one bit ! 👎👎

😎 cool car parts and more place give it a try

Never answer the phone no knowledgeable staff always the wrong part

Great Store! Very helpful and the Manager at this store was very professional! Thanks for your help!Mike White, General Manager at Empire Recycling of Albany.

The price on online site for an Item was $9.99, but in the store I payed $19.99 plus tex. The online site was misleading about the price.

Didn’t like the customer service

Great customer service I don’t know what everyone else experienced but I’ve never had a problem here I love this store. The only reason I didn’t give 810 another star is only because the Bald manager never has his mask on.

Just needed -30 washer fluid. in & out in under 10 minutes. counter man was helpful & efficient.

Youll be able to find just about anything for your vehicle needs here

Autozone was excellent. I needed parts for my car and they provided them. Thank you.

I spent close to an hr walking back and forth laying in the parking lot trying to fix a splash guard on my car. While the staff was very friendlythey were very poorly informed onthe issue

The serpentine belt on my old Jeep broke while driving from Brooklyn to Lake George. Thankfully it happened while driving past Albany and I was able to safely get off the exit. I quickly looked up the closest Autozone and called an Uber, but it was almost 9pm and wasn’t sure I’d make it before they closed. I arrived at 9:05 and they had just closed but the store manager, Neil, was nice enough to sell me the part I needed. I was truly impressed with the service and thoughtfulness. I wish I could get service like this in NYC.

Customer service wasn’t that great when I called the store also, didn’t even seem to know the part I was looking for, spent over 30 minutes in the store while the employee searched for the part only to be given wrong information about the return policy. Please stay away from their central ave autozone in Albany NY and the Western Ave. Employees are short with people and rude, horrible experience.

It was a nice experience going to shop to this store. They went above and beyond to help fix the problem of my car. Will took care of the problem and even install the battery for me! What a great job! Thank you Will.

Will W auto zone is a great always willing to go above and beyond for a customer. With great advice

Large, clean and well laid out displays. Although they didnt have nor could they order a play for my Suzuki they did tell me several other places to try. I did and Destination Kia at a fourth of the price that online Suzuki sold it for.

The young lady that helped me find what I needed was incredibly helpful. She even came out to help me check all of my lights were working properly. Great service!

Anthony was very helpful with my wiper blades.

Always good service.

Todd was great! Friendly and knowledgeable. I thought I would have to install my headlight myself when i got home but he took care of it for me on the spot! Amazing service!

VERY BAD PLACE TO GO TO FOR HELP THE MANGER WILL BE DISRESPECT SHE AND HE SO DONT SHOP THERE.....

The staff was very friendly and helpful. An employee, by the name of Guy, went out of his way to ensure that my car battery was installed properly. Despite it being Black Friday, I was on my way in less than no time! Fast and courteous service! Thank you :)

Worse autozone Ever, employees don’t even know what product they carry, MOST OF THE TIME THEY SIT ON TOP OF THE COUNTER AND PLAY WITH THEIR PHONE. If you have question They say NO as an Answer so they can get rid of you fasttttt. They will never bother to get Up and help. MY REVIEW IS NOT BASED ON ONE DAY EXPERIENCE IT IS OVER 5-6 time dealing.....

Five employees doing nothing at front counter. Stood five minutes. Nit acknowledged. Walked out. Auto Zone employees dont care about Auto Zone, Customers, Sales..terrific business model.Useless!

Amazing customer service! They took the time to come out and check my fluids on a cold night, even taught me how to check them myself. Very friendly and helpful.

Good service

Always willing to help!!

Had the part I was looking for call ahead before driving out to the store looking for a part.. if one store doesnt have it they can order it to be sent to their store and you can pick it up. But I did order a piece for my breaks and the pin didnt fit in the socket so I had to saw off a 3rd of the pin which was very inconvenient since the part i bought was brand new so do your own quality control before you leave the store

Let me Just say this is by far the best experience I have ever had ordering Parts and Cheryl made it so easy and took all of my stress away! She was so polite and she went above and beyond to get the job done because no where else in town had my parts that I needed! I guess my biggest mistake was not going to Cheryl at AutoZone FIRST!!!!!!!!! :)Service Rating.....11/10

They had a rare size fastener i needed badly on a Sunday afternoon and the staff was totally helpful. I dont go to AutoZone very much at all but Ive definitely learned that maybe I should keep a more open mind. Thanks!

Thank you, for charging my battery very polite.

MY GO TO PLACE FOR AUTO PARTS. I USE TO GO TO ADVANCE AUTO..AUTOZONE IS WAY BETTER..PRICE POINT REWARDS.

If you love your car, youll love AutoZone.

Really smart and helpful staff !!!

Got Slim Jims,every Mechanics pick up food...lol

Very attentive new were everything was gave good suggestions

Tyrone was great in the storm he changed my windshield wipers with a smile and very pleasant..keep him...

Friendly and helpful staff. Got the part I needed quickly and cheaply.

Great products. but the cashier didnt know what he was doing

Always helpful when it comes to vehicle needs

Great customer service wonderful manager🤗 🐕 🐕 🇺🇸 🕉️ 🙏

Staff is very helpful in finidng the right parts for my vehicle.

Got a good deal on my engine oil.

Autozone us good place but employees are so proud

I went in for certain motor oil. When I got their i had a lapse in memory so i asked the clerk is this the right oil for 2014 Honda odyssey he looked at the bottle and said yes that is the right oil...Needless to say that it wasnt and I know have return it and get the right oil thanks.

Great store very helpfull staff, knowledgeable, and friendly

Kind, knowledgeable staff and the best deals on oil without having to deal with the hassle of ordering online. Cant ask for more, really.

My experience was a good all my questions was answered quit well

They were very helpful and had what I needed..

Love this place they are so helpful

Helpful as heck, thanks I got new wiper blades for a rare vehicle! The blades were normal, but still; I have new blades now

Very clean, organized store with helpful and friendly staff...

Neil knows so much. Great people, great place, good prices

They went the extra mile to make sure I got a good deal.

Makes working on your own vehicle easy...

Great store great service and great prices

They are a very helpful and knowledgeable group of people! Thanks Auto Zone

Just left that location today, WHAT A NIGHTMARE. Some women behind the counter just paced around while a line of people were waiting for assistance. One guy just walked out, when the woman made eye contact with me she said what you want! I told her I was looking for wipers so she rolled her eyes and looked on her computer. After I told her my make and model she said idk they probably somewhere down isle 22 AVOID AT COSTS, NIGHTMARISH CUSTOMER SERVICE

I am giving the store manager a 5! A horrrible experience ended up great because of Neal thanks Neal.

Ez to shop ... not to get back into traffic not so much

The old guy at the front was very helpful

The staff in the Central Ave store are always very helpful and courteous.

Love it nice people

Depending on who helps you, the staff is ok or great.

Service was good, prices were ok

Good service and prices

Drove all the way there just to find them closed (45 mins before their posted closing time). Thanks for wasting my time.

Its good store but expansive

Thanks Antoni for his work

Got what I wanted.

Staff very helpful.

Lack of product some and the old guy is so slow

Home of high prices bad service

Management is very rude

Bull sht I ordered some things and they said its gonna be here by tomorrow but when I come tomorrow no body was no what I ordered and they wasnt when its going to be they nose nothing bull sht service

Wonderful, fast, friendly service

Very helpful employees!

Great staff . Very helpful but sometimes understaffed so you might have to wait in line for a while.

They have everything you need and if its not to hard they will put your part for free

Phenomenal Service as always

Love this place...

Helpful staff

Nobody there pays attention to you/cares that youre there. Slooooow service.

Always slow and incompetent service. Or no one is even working register. Worst AutoZone in the area.

Outstanding service

Need oil for the vehicle.

Ask for Anthony!

For all your auto need

Typical auto parts store.

Reasonably priced

Small...no selection

Great Service