They checked my warranty for me, took care of all repairs within 24 hours and kept me informed every step of the way... Actually saved me a ton of money from what I was quoted elsewhere. These guys are honest and here to help you.

All I can say is AWESOME SERVICE Jen Sheldon was my SERVICE advisor she dida AWESOME job.

Took the time to troubleshoot my car and gave us the most reasonable solution.

They are great. Friendly and courteous. Observe social distancing with the seating. Service was done quickly and professionally.

We purchased an expensive Chevy automobile from VanDevere this past year. Although the automobile itself is very good (thank you Chevy), the level of customer care, customer communication, and after-sale vehicle service at VanDevere was deplorable, among the worst I have ever experienced. They did not do a good job of communicating throughout the sale process or when I had the vehicle in for after-sale service. They missed several obvious defects on the vehicle that they should have proactively caught and fixed. They missed several promise dates/deadlines, often without even telling us, which wasted a lot of our time. The financing process is creepy because they video record you while you sign the paperwork. They totally botched the license plate and registration process, and their excuse was that they didnt realize they were the ones who did the financing (duh). When I escalated these issues to their senior management, I got no response. Last month, I bought my next vehicle from a different dealer in the Akron area, and there was a WORLD of difference in the customer experience. The VanDevere bunch is off my list, permanently. They dont live up to their bunch of advertising at all.P.S. Their free car wash is a gimmick - hard to get in, when its even open, and youre paying for it anyway in the cost of the vehicle. I got an account at the local carwash - easier, better, and cheaper in the long run.

Always excellent customer service and automotive service, at a reasonable price.

From the date of purchase they have truly taken care of me. Cant ask for a better dealership. They are polite attentive and concerned about your every need!! Definitely purchase from them!!!! They are stellar Hands down!!!!

As usual, I had a very good experience with the service and customer service at Van Devere. Service. Was quick and my vehicle problem was resolved without hesitation

Very prompt in keeping me up to date on what is needed.

I purchased a 2016 Fiat 500 with approximately 45,000 miles in February 2018. Within the past 2 years & 9 months Ive only added another 15,000. Youd think that my car should run perfectly, right? Wrong. Within the first 5k miles the car out itself into an auto shutdown mode, when I contacted Vandevere they were absolutely no help, and although they advertise a forever warranty and I purchased additional warranty coverage through them they refused to even help me have my vehicle towed to their garage to be fixed. I was told to contact Fiat and then

Its a sad moment because of what needs to be done but they are very courteous and prompt.

Okay place get car worked on but if they mess anything on your car they dont like to fix it

Anthony and Phil are great! They are class acts and so is Vandevere Service!! 👏🙌🥃

Great service got me In and out without an appointment

Nice folks there

Bought 13 vehicles from this facility since 1968 and will continue to do so for years to come!

Interesting how they deleted my first review. Car was tolled back the DAY after I bought it. Refused to let me trade it in for another car, all repairs took longer than promised. Unprofessional staff. Not helpful. Sold me a lemon and offered zero help. Do not buy from them. They also lie about their warranty’s and add ons.

Friendly service! Always out to accommodate !!

Very Very good service

Pretty fast, no hard sell for unnecessary service.

Took over an hour for an oil change. Plus they forgot to wash car even though it was requested.

Service department is very good.

Neel, and Coltren did an excellent job

Shop fees are out of control plus did not top off fluids oil is over full other then that it was ok Jake in service is the man

Called ahead to check on a car that a man verified they had and would hold for me. Made an appointment and drove an hour only for them to tell me they didn’t have the car even after showing them the ad online. Sales manager came over but never offered anything

This place is a joke The whole place every department waste of time waste of space no communication and can’t do anything right sells cars can’t even fix cars correctly

Great people to do business with

Excellent service 👏Everytime

On two different occasions now I have been called in for an appointment only to be told that the part in question has not yet been ordered. Their service desk called ME to tell me that they wanted me in for an appointment, and yet when I get in, the service staff tell me they dont have my part and they dont know what theyre doing over at the phone desk. I think thats pretty unacceptable. I live over an hour away from this dealership and only go there because its where I bought my car, but its starting to not be worth it.

Technician was very thorough and went above and beyond to check out my vehicle

So Ive been debating on writing this review for about a month now but I do believe its important to share my experience, being that I am a person who does read reviews on products and services. To make a long story short, took my car in ask them to do a diagnostic on check engine light and fix whatever was causing the light to be on. Vandevere had my car for about 12 days due to the ordering of a part, so therefore I had to get a rental (seeing how they are a car dealership and they do not offer loaner cars) that should of been my first sign. So with that being said I had to pay almost 200.00 for a rental so that I would be able to transport to and from work. At the end of the 12 day waiting period I was called and told my car was ready so I do go and pay the 1500.00 bill and was told everything was good to go(check engineers light is off). Everything SEEMS fine and seeing how I live directly down the road I go straight home, get up in the morning go to work (not even having my vehicle 24 hours!) On the highway to work check engine light pops back on??hmmmm I try to turn on my air conditioner (which was working prior to service) and hot air so I call tell customer service rep my issue and was asked to bring it back to make a longer story even shorter they have my car for the day, call me and tell my they found the issue and will have a quote for me when I pick up my car wait WHAT a quote yes they found the issue as to why the light came back on???? But you were suppose to find the issue when I brought my car to you before and you had it for 12 days! Can you tell me why all of the sudden my air doesnt work I ask the Rep. Oh you need a new compressor (again my air was totally fine before going in!!!) thatll be 1200.00 on top of the 1300.00 for new diagnostics that was found today so another 2500.00 customer service manager tells me there is nothing he can do because new codes can pop up after work is completed but unless than 24 HOURS??? The whole reason for bringing my car is to have all the codes read and fixed!!! after I gave you 1500.00 and 12 days of having my car yeah no not going to happen .So morale of this review DO NOT take your vehicle to Vandevere on V.Odom. They definitely are RIP offs and have no idea on what they are doing!!

Great service. always treated good

Christian and Phil 5star all the way very good at what they do amazing, good service.

Oil change, tire rotation 👌

Great service!

Good professional service

Excellent customer service

Awesome service got me approved quick!!

Got light replaced.

They treat you like family

As always awesome service and friendly.

Friendly fast

VanDevere was able to get some rust covered under warranty on my dads Equinox in a VERY timely fashion! Great experience!

Great experience

I have had my vehicle here a few times for routine maintenance and for an engine light issue. I was kept informed of what was needed for my vehicle throughout the process.

Great help cant get know better than them

I went to the Chevrolet store for my oil change and other routine service today and they are no where near as good as the Kia service station. They were not busy and nobody even acknowledged i was there until Sam Vandavere came out and said something. Everyone went along with what they were doing even though I was a paying customer. The worst part is they werent even busy up front so one of the 3 people could have acknowledged me. Then it being my first time at this location they tell me to wait but didnt even show me where to go. I have seen the Kia store so busy and everyone was still friendly and made me feel like the most important person there, multiple times. Needless to say I am extremely disappointed in my visit today.

Great job and services

The service was more than a person could ask for.. thanks again clayton for all the help...I will be back to buy my next car there....

Scott in service did an awesome job!!!

Great staff