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Metro by T-Mobile
4974 Cowan Rd Ste 100, Acworth, GA 30101, United States
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Metro by T-Mobile
Comments
De
Review №1

Great customer service. Izzy went above AND beyond to make sure I was able to take advantage of a much needed service addition. Keep up the good work. Im impressed!

Co
Review №2

Polite, knowledgeable and personable. Corey and Ashley are awesome. Ive been with metro for roughly 15 years....my motto is if it isnt broken dont fix it.

AN
Review №3

They are always very nice and very helpful. And Izzy is awesome. Best metro pcs store so far and i been with metro for over 19 years.

Sh
Review №4

Cori is the best phone guru!! No better place to go!!

Da
Review №5

I really like this place. That are mostly friendly and are eager and willing to help

Fr
Review №6

Best customer service!

li
Review №7

Ok Im gonna tell you, I LOVE LOVE LOVE the manager, Cory. She is freaking amazing and has helped me for years. Always always knows her stuff and is the absolute sweetest. She can handle anything phone related. She is my go to.

Jo
Review №8

Very pleasant

Ca
Review №9

Carrie is AWESOME! Called the store with a question and she told me to come in and helped me save my contacts, factory reset my phone, and pay bill. Super quickly and friendly while helping out others. 5 stars. Good customer service

Ro
Review №10

Cory the manager is awesome, knows her stuff and helps with any issues you might have. She is my go-to person when it comes to my cell phone service

Me
Review №11

I went into this metro store this afternoon and I was shocked. I was greeted with a friendly, smiling, face and a very clean (Ive been to the other two in the area and both dont come close) store. The employees here are so polite and helpful. I got everything I came in for and more when I left the store. If every retail experience was like this one, life would be so much easier. Thank you for making my shopping experience so lovely.

Ka
Review №12

Employees are so sweet, the manger is awesome and this location is very convenient for me! Only thing I would say negative about this location is they never have anything in stock but hey I guess thats a good thing on their part. Also, if you buy a case from a Metro PCS store that has a warranty on it you have to go to that store you bought it from to get your refund/exchange. I bought 2 new phones, a tablet and a case at the Chastain location because this Acworth location didnt have the items I wanted in stock.....this location is so close to my house like less than a mile so its convenient but now that I bought my Metro by TMobile case from the Chastain store (which it broke within the first 48 hours of buying it) I cant do the exchange or refund at the location a mile from me. I understand though and its not the stores fault its a Metro PCS policy but they might want to change that soon! Anyways, the ladies that run this store are so kind and helped me so much over the weekend with my screen protector issues. They even put the screen protector on mine and my husbands phone. They even gave us a deal on them since we bought two! This location has really good customer service skills and they are just sweet, good and friendly people......like we were laughing and talking for a few minutes. We even talked about family stuff and just had a nice experience at this location! The manager Cory is so sweet and trains her staff well! Keep it up Acworth Metro PCS! WAY TO GO!

Ch
Review №13

The staff is amazing here, they always try their best and do a wonderful job!!! You guys are greatly appreciated, if you ever need to visit a metro store go to this one and I absolutely promise that you will not be disappointed! Hats off !

Ha
Review №14

Horrible they refused my business bc of personal life Situations

Ca
Review №15

Wonderful customer service, they went above and beyond helping me set up my new phone and services.

Ru
Review №16

If you ever need anything or help with anything Id go to the store Cori is amazing and hands down the best manger of the store there is.

Ea
Review №17

The employees in this store are very custormer friendly and very helpful. Not a Metro pcs customer at the moment but will be soon! Thank you guys for your help

me
Review №18

Awful, just awful. The manager Cory refused to re-do my screen protector when it was clearly not installed properly. All accessories have a 1yr warranty. She told me its the way they are & they all will have a bubble in the middle! So, shes admitting to selling shoddy products. They should be pulled from shelves& refunded to customers. Just bc they r a franchise, they dont get to make up their own rules & speak to ppl like that. They r always laughing amongst themselves, talking crudely & abnoxgous. When u walk out the door, u can hear them laughing & talking about u.My 12yo daughter comes with me most of the time. Cory has even been nasty to her when she was just asking about her phone.I asked for the owners information & she refused. I sd I can find it, she me saying Ill never find out or be able to do anything about it. The complaints r in & have been escalated. If she had just acted like an adult, done her job & remedied the situation. Its really sad. Those ppl r not Metro, the pay to use the name. They make Metro look bad.They should dissociate with franchises like that. Idk what to do at this point bc no one will make it right. Thank you for listening

Hi
Review №19

Very friendly and helpful store, follows customer on time and need.

BL
Review №20

This store has the best friendly service I will miss this place 😊

Jo
Review №21

Always great service and staff extremely courteous and helpful.

Ca
Review №22

Kayla and Chelsea are awesome! Very friendly, efficient, and helpful.

Ta
Review №23

I love the girls here.... They are always so helpful.

Ap
Review №24

The employees there are very helpful and nice every time I go in!!!

Lo
Review №25

Cori is the bestI wouldnt be with metro if it wasnt for her

Is
Review №26

Great

Th
Review №27

Veey good people very helpful

Jo
Review №28

Good place and good phones

Ra
Review №29

Comfortable & very friendly atmosphere

Ed
Review №30

Costemer service is great

Ma
Review №31

Awsome customer service

Ke
Review №32

She is a blessing to me

Sa
Review №33

Great

Jo
Review №34

If you are looking for a Metro PCS store, better go to another one, if unfortunately you need something fast and you enter here be very careful because they always try to charge you more than the correct thing,Be careful.

Information
3 Photos
34 Comments
4.3 Rating
  • Address:4974 Cowan Rd Ste 100, Acworth, GA 30101, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 678-574-8511
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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