They were amazing!! I went for an estimate on my car to be painted due to it being in a accident! They saved me sooooo much money it didn’t even need a paint job anymore. I left very thankful that they weren’t money hungry type of people, they even got my estimate for my side view mirror down a couple of hundred compared to the dealership

These guys are just plain awesome. Straight up. Honest. Great to deal with. He answered all of my questions and explained everything. I actually didnt get anything done to my car because of his recommendation. Instead of trying to get my money he recommended I do something else. Like wow. That is honesty you dont find in many businesses!

They repaired previous damage to this same car and I was very impressed with the work....I will give them all my damage repair work. Also the people are very nice.......

Best collision shop that has ever worked on my cars

Unbelievable work! Never believed they would get my truck back to factory pristine condition. Best paint work I have ever seen and honest people! Going back to have work done on a motorcycle. You must use this place.

Concept started off strong with a personal meeting with the owners about my 1979 Volkswagen and the fiberglass camper top that had been crushed by a tree in Hurricane Michael. Derek and Gail were extremely kind and assured me that they could take care of it and quoted a great price and I left it with them.They completely went over the top, installing new windows, repairing the crushed sections, and finishing it with a nice rhino liner to add texture and more strength. It looks fantastic and will look fantastic for years.Though one thing went wrong: the sealant used to seal up the camper shell was not truly water resistant - I personally spoke to Derek and he was not happy, he said that he sent someone out to get silicone sealant and they must have gotten the wrong stuff and offered to take it back and fix it for free.Over all: Concept was given a vintage vehicle, and a impossible to replace fiberglass shell, and they did a real good job for a great price. Derek and Gail are fantastic owners, though I can’t say many great things about the guys working in the shop as they didn’t know the difference between a real water sealant and a sealant that dissolves in the rain.5 Stars for Derek and Gail.4 Stars for the sealant mishap.

I used Concept Collision Center following an accident where I was rear ended. Derrick and his wonderful staff assisted me through the process and kept me informed along the way. The damage to my vehicle was more than visually inspected and they went above and beyond working with the insurance company to make sure all additional damage was reported and covered. The body work and painting preformed on my vehicle was done with the highest attention to detail. I would highly recommend this company.

HORRIBLE PLAC EOF BUSINESS! Everyone is unprofessional.... I wouldnt even take my daughters plastic car here for repair. CLUELESS

Best place ever!! Highly recommended!! Good Family and service is unbeatable!!! ❤️💯

Visited and got a good price estimate. Very professional business

Cheapest estimate and super friendly people. Performed service in less than an hour and provided a calming, homey area to wait in.

I live in Atlanta, and based on a rave review from a trusted friend who had his car repaired here, I drove the considerable extra distance to Concept Collision for my repair. Gail and her family are warm, professional, accommodating, and their work is first rate --- no cutting corners, and pricing is more than fair. It was a pleasure to do business with them. The whole family lends a hand and you can tell that this business is a source of great pride for them. They want every customer to leave happy. A completely positive experience all around. I would highly recommend them. They are worth the extra distance if you dont live nearby!

The best of people. The best of work. Ive had quite a few cars fixed by them and its always phenomenal. They settle for no less. Highly recommended.

Amazing service! This family owned company made taking care of my damaged bumper so easy! They were so friendly and helped us find the best, most affordable option. Everyone was incredibly kind and it was so obvious that they actually care about the customer! Also, totally unexpected but they deep cleaned my car when I came to pick it up... for no extra charge! Best collision center around for sure!!

Gail and the team at Concept Collision were awesome! They went toe to toe with the insurance company and called me with regular updates. They even re-painted my pinstripes and put in a brand new Kia Symbol on the front of my car on their dime. My vehicle looks incredible!

First, excellent work and they were great about going to bat with our insurance company on the cost of the repair. Second...oh my gosh, they are so kind and accommodating, making you feel like family. Heck, I feel like just going to the shop to hang out with them. Hopefully, I wont need a collision shop again any time soon but i would 100% go back there and recommend them highly.

I cannot say enough wonderful things about Gail and her entire family that own and operate this business!!! They went far above and beyond of what I expected them to do:1) I was always kept in the loop about my vehicle.2) Whenever I called I wasn’t treated as a bother. If I had a question about my vehicle or the process all of this was going through everything was explained out and I was asked about what route I wanted to take.3) They made sure to stand up in defense of me when the insurance company tried to cut a corner.I am extremely pleased and very satisfied with the repairs that were done to my vehicle, how I was treated, and everything about Concept Collision Center. If you have something that you need done to your car (body repair, paint, etc) dont hesitate for a second to take it to them. You and your car will be taken care of and treated like family.

Handled every aspect of my needs with care and efficiency! The family owned vibe was welcoming and comforting! The work was excellent! Would recommend to anyone I know! Thank you G,D,and D for all your hard work and the rest your wonderful staff! I was shaken up pretty bad after my first accident but these folks handled me like family❤

Derek and Gail are the best! They gave us a very competitive quote while making us feel right at home as family! Our vehicle went in and came looking brand new! Thank you Concept Collision Center in Acworth!

The team at Concept Collision Center truly went above and beyond to help us with a recent painting repair job. Our vehicle was damaged by concrete from a construction site next to our home, and not only did the Concept Collision team do a fantastic job with the painting repair, they worked closely with us to help resolve some very stressful issues related to payment by the responsible party. This family-owned company was so helpful and great to work with, and we are very glad that we trusted them with our car repair. We highly recommend Concept Collision to anyone in need of a reliable, honest, and hard-working body shop!

My brand new Grand Cherokee got hit and I took my car here based on the reviews. They did an awesome job. You would never know it got hit. And there customer service is great!!!! They are just awesome!!!

Great service and communication. The car looks perfect. They went out of their way to get the best price on replacement parts. Highly recommended!

Quite honestly, the only quality work I experienced at Concept Collision Center was the paint, which was outstanding. Unfortunately the guy who buffed it then marred parts of it so even that was messed up. Everything else was far below the level of anything I would expect.I’ll try and keep this brief. My repair took 8 weeks with a quoted estimate of 5-10 days. The only reason why I let them have my car for so long was that I was told multiple times the parts would all be OEM GM purchase parts and there was a GM strike. They werent, I was completely lied to about it multiple times. They could give me no actual reason why they had my car for so long when I picked it up. They compensated me for the trouble and I thought that was going to be it.Sadly it wasnt. As soon as I got in the car I smelled a musty/wet smell. The entire 8 weeks they had my car, the passenger window had been allowing water into the car so the seat had begun molding. After I got home and started to dig into the repairs I found even more problems. The front air dam was still damaged and was installed upside-down and backwards on the mount. The hood and panels weren’t aligned well at all which caused fairly significant panel gaps. A hose clamp was never reattached to its mounting point and was rubbing up against the serpentine belt. There were leaves and pine needles all over the engine bay which tells me the car was left outside for some time with the hood off. Just lots of small things that really add up and aren’t something I would expect from a body shop that says they pride themselves on quality of work, especially after having a car that long.

This place is exceptional. Although we were rattled, I felt like we were in the best hands after my daughters accident. Gail and Danylle took care of us like we were old friends; fighting to keep the car from being totaled, making sure everything was taken care of properly, going above and beyond on a number of items, communicating with me almost daily. And the car looks great! All round, an excellent experience.

The school I work for took one of our work trucks in for repairs after an accident. Less than a week later i was called to pick it up. They do fast, reliable work and we have been more than pleased with the outcome. It isnt the first or the last time we will use Concept Collision Center! Thanks for all your hard work!!

Excellent service and work. The staff make you feel valued and take the time to go over repair options as opposed to a take-it-or-leave it attitude. The repair looks fantastic, and they even touched up a small scratch that was not in the original scope. They handled the rental car arrangements, which saved me time. I also saw them help an active duty soldier who talked of having his restoration job declined at other places. Im so glad I came here.

Took my Dodge Ram in and had the best experience I have ever had! Great people! They matched my color and fixed everything like new! Cant even tell its been hit! Very respectful, had it done in a timely manner! I highly recommend taking your automobiles there! Also had some custom work done a couple weeks later and they did a amazing job painting my truck and boat to match! I got everything I wanted and more!

Wow….. The work they did on my car was exceptional. I can’t say enough about how pleased I am with the repair, and the overall customer service at Concept Collision. Initially, I took my car to one of the big chains in the area (based on advice from my Ins Carrier). The experience with the big chain was a train wreck.So, I later took my car to Concept— and could not have been happier with the result. This is a family owned business that takes tremendous PRIDE in their work. The price was extremely reasonable, and the quality of workmanship was exceptional. The Family owned Business is alive and well in Acworth. Trust your car with these folks… they are true professionals. Big thumbs up!

Had a great time chatting with and learning from Derrick as well as the nice ladies at the front counter. I can say that they care about their customers because they even said something that may have involved me not spending any money with them at all. Just so happens I ended up doing business here and am glad I did my 2017 sports car looks like new. Confident there is nothing they cant do in their domain. If they couldnt they would tell you straight up and even try to point you in the direction best for you. More than you can say about most business establishments these days.

Great customer service. Great price. Great service. I got my headlights and fog lights restored and my grill painted. They looked better than I thought they could ever look.

Amazing Service!!!! Great price!!!! Cannot say enough nice things about our experience. Will not go anywhere else for auto body repairs.

I was the meat in a 3-car insurance seminar. I called these folks looking for info on how to handle the collision. The gal I spoke with talked with me for over a half-hour, instructing me on how things worked and what I needed to do (and not do; since it wasnt my fault). She really helped me get things going correctly.They did excellent work on the car. I can barely tell where there was any damage. I also had them detail the car while they had it and they managed to get EVERY piece of dog hair out of the interior. It was amazing! The work was done in quick order and they had me back on the road in no time.Very friendly and knowledgeable staff, great work, quick turnaround. These folks made a rather traumatic experience much easier to deal with!

Concept Collision did an amazing job on my car. I had a mild fender bender and they told me to bring my car the next day. The staff was super nice and told me not to worry about the insurance company, they would handle it. My car was done in the 4 day estimate and it looks better than before my accident! Hoping I dont need body work any time soon, but if I do concept collision will be where I am headed.

My experience with Concept Collision was nothing but the best! They did an excellent job on fixing my car, and had great communication with me through the process. I would highly recommend them.

I needed an emergency touch up on a 70 cuda that was scheduled for a movie shoot. They took the car in and did a fantastic job with it. Incredibly friendly staff.

I wish I could give more than 5 stars. Our son rear-ended someone, and I took his car to Concept Collision because we wanted to try to take care of it ourselves & save higher insurance rates. Was told it would probably be totaled unless we wanted to try to go with used parts. These guys (& girls!) worked so hard to find used replacement parts & saved us thousands of dollars! Our sons car looks great!

This is a true family owned and operated buisness. Unfortunately for me, have been here multiple times over the years, I seem to be a magnet for other cars....lol. I have always been treated like a family friend here. They will fight the insurance companies for you when they try to cut corners and leave you with less than optimal replacement parts. Keep up the excellent work Derek and family!!!

We damaged our brand new motorhome and after considering 4 different repair shops (including taking the coach back to the factory to be repaired) we decided on Concept collision. The price was very reasonable and the workmanship was better than the factory. I am very fussy about my motor home and I can easily see where the factory took shortcuts but Concept didnt take any shortcuts. I can honestly say that the repairs were better than the original factory paint job.

This shop was amazing did a wonderful and very professional job! I had many valuables in my vehicle that were still in there when the job was finished! They helped work with my insurance company to get everything completed in a timely manner! I do not believe a single person at this shop would take anything from anybody, I do feel that if there was any issues and you contacted them they would without a doubt take care of the situation, I know it is not my place to say anything when it has nothing to do with me but before EVER posting a negative review about a company you should try to solve the issue directly. I will 100% spread the name of this company and if ever I need to return to a shop for help I will return to Concept Collision Center!

Stopped by for an estimate and they repaired it on the spot!! Free of charge!!! It was minimal damage, told me they couldnt charge me for something that they could just repair and I was blown away.Family owned and operated, Christian principals . I will refer them to anyone I meet.

I sure did a number on my car, but after Concept Collision it is good as new! They did top quality work. I highly recommend them.

I have re-inspected numerous vehicle throughout the Atlanta area and I have had the experience of re-inspecting their work. They are definitely one of the best shops in the Atlanta area. If you are looking for a high quality auto body shop, this is the place to take it!

Ive used Concept Collision for several years on different sized jobs. They always perform above and beyond my expectations.I highly recommend.

Had such a great experience with them. They did a great job with repairs and customer service was phenomenal! I suggest that everyone that needs repairs to go here! Hands down the best!

For almost 10 years I’ve been coming there! Timing and work is always impeccable with this family business. Truly the most respectable customer service! I will always keep going to them for anything I need and also sending folks over!

When it comes to repairing your car for body work, these guys are the absolute best! Ive had them fixed two cars, and what they do is nothing short of amazing.

Excellent job on my repairs and very nice folks.

Insurance wanted to total my car, but concept didnt let it happen. They will fight to do whatever it takes to fix your car. Will never go anywhere else!!!

Great location and service!

After wrecking my brand new truck with less than 5,000 miles on it I took it to Concept Collision. I stressed to them how much I wanted it to look like the damage had never happened and they assured me I wouldnt be able to tell I ever had the accident. Danielle and Derek were both great to work with and even took me on a tour of their shop and showed me some of the other work they had going on to help me feel as comfortable as possible. In less than two weeks my truck looked brand new again! I cant thank them enough for the great work they performed for me. I highly recommend these guys! Thank you so much Concept Collision!

About 2 months ago my car got broken into while I was at work and after going through all the hassle with the insurance company I found this wonderful Body Shop literally 2 minutes from my house. Everyone there was super nice and super friendly and they were able to take care of my car in a very timely manner as well as not costing me a lot of money. Anybody in Acworth or Kennesaw that needs to get some body work done on their car I suggest you take it here.

Gail is wonderful.....she went above and beyond helping us and being there for us, any information or any help we needed she went that extra mile. This company has the best customer service ever. This is a family company and they are really about helping out their clients with everything from bodywork to insurance hasseles ☺😀😃. Thank for everything .FromKenny & Barbie

Highly recommend this Shop. Very friendly people even better work.

Took great care of us and got us legit manufacturer parts instead of after market bumpers after our wreck

The quality and service was excellent. One things keeps me from a five-star rating is that their lobby wreaks of cigarette smoke. They actually smoke inside.

Nice guys

I took my car to this location for a free estimate on repairs. The repairs cost more than my car was worth, so they offered to buy it for 500. I told them i was gonna go get lunch and talk with my wife about it. Came back and the woman who works there changed the mans mind to 300 for my car. After I reinstated the 500, she was quick to getting aggravated. At this point I left and went to a dealership where they offered me 1000 for it. Id like to thank the woman for low balling me so that I could get a fair price!Thanks again!

Absolutely fantastic customer service! They helped me in every way possible and got my car out ASAP. Im very satisfied.

Great people and they do amazing work

Very thorough and knowledgeable. I highly recommend them.

They definitely care about the quality of their work, are reasonable in price and very friendly.

My wifes leased car had severe damage to the door. Concept worked with us instead of the insurance company and saved us $400.00. The body work and customer service was outstanding. Highly reccommend Concept.

I have a 2007 VW GTI. It is black with gold speckles in it. In December it was keyed. Concept Collision matched the paint color perfectly! It literally looks brand new! Great paint job, was completed in a timely manner and the people that work there are very friendly! Highly Recommended!!!

Great car service helps you alot!

These guys and gals are the best. My car looks new again

Great work!!

Insurance dragged their feet but Concept did the work and got the truck probably a week before we should have! Thanks guys!!!

Poor quality at best. The third time I got my truck back it had sand marks in the paint, and buffing compound caked in the door and hood jam. Also my black interior was stained white from debri in the body shop. Also took them an extra week to fix my door handle that they broke. It cost me $120 to have my truck cleaned after I got it back from the body shop since I didnt trust them to fix it. I recommend finding another bodyshop that takes pride in their work. I have seen better work from Maco.

Excellent reliable service by good people! Theygo above and beyond your expectations...

Best place to get your car repaired!