David and the team were great. This is my 3rd or 4th car that I needed repaired in over 10 years and they never disappoint. He kept me informed of delays, told me where they were with finishing the work and also kept my insurance company informed so that they would cover the work. He even helped me turn in the rent a car as well. Now this is white glove service and the car looked brand new when they were done with it. I would definitely recommend them to anyone. Fantastic!
This is my second time using Autowise to fix cosmetic damage to my car. David is THE man to go to and will always do the job right. Bigger body shops only care about how much theyre gonna get from insurance to fix your car, they dont really care about the customer; David and his team at Autowise focus on the customer first 100%. If you need to save money if youre 0aying out of pocket, David will help you as much as he possibly can. Ive had experiences with other shops that took twice as long and didnt do the job right. The people at Autowise are very quick and precise in their repairs to your vehicle. My car looks better than it did when I bought it now because if these guys. If you need bodywork and dont want to wait forever and you want your car fixed RIGHT, and feel like your car is brand new again, take you car to Autowise. Theyll take great care of you and will always do the job right.
David Ratner and the owner were very helpful in working with us to restore our car after an accident where the whole passenger side of the car was hit. Front door, back door, rocker restored to look like new. I would highly recommend them if you’re working with insurance or paying for the repairs yourself.
Autowise Collision did an excellent job repairing damage on both passenger side doors on my Honda Pilot. David was extremely professional and helpful. Both the paint and body work were top notch. Weve used them before for other repair work and have nothing but praise for their work and their prices. I would highly recommend them to anyone (and do so to friends and family.Great folks!
The best body shop around. The folks go above and beyond the make sure the job is done right and your vehicle is restored to its pre- accident state… or better. I’m a repeat customer - and I know I’ll use them again in the future should the need arise.
David was awesome! From the first phone call to the point I picked up my vehicle. He was welcoming, warm, professional and also direct. I appreciate the detail and focus on my car. It looked and felt brand new when I picked it up. I would refer his business to anyone!!!!
To avoid increased insurance premiums due to young drivers I opted not to utilize insurance to pay for this repair. Autowise did a great job and repaired more than I originally asked at the original quoted price. (With great communication thru the entire process) Happy that I spent a little more money to get it done right with a lifetime warranty! This was my first time using them and I will use this local, family business in the future.
The whole staff was very professional and knowledgeable. My sons car was wrecked and a total loss from the insurance. It took about a week to work out details for the pay off from insurance. They we very attentive and helped every step of the way. Even though my car was not able to be fixed. I would highly recommend them to everyone.
David and his team are very professional and very personable! David took the time to not only explain what needs to be done, but also explain the why and how things will proceed. When money couldnt be saved on a part or process, he explained exactly why. With that being said, he saved us a lot of money. I feel you would be hard pressed to find better service in the area. I will definitely be visiting them again if I need work on my vehicles.
Made repairs as a result of an auto accident. They were a God send and were instrumental in working with the insurance adjuster so that my car would not totalled. Write down their name and address and put it your glove box. You are going to want to keep the name of this wonderful family owned business on hand in case you are involved in an accident. They will work with you on pricing also, as they have helped me out in the past when the cost was out-of-pocket. Cant recommend them highly enough.
David and his team did an amazing job fixing my car! They were super helpful, and they payed attention to detail. David made sure that I understood everything, and made sure that I had everything that I needed. They went above and beyond with their customer service!
We have used Autowise several times in the last 10 years and they have always fixed our cars to perfection. They go above and beyond to make sure you are 100% satisfied with your vehicle when you pick it up. Thank you, Beverly, Don & David!
David and Beverly made the best of an unfortunate situation. They went above and beyond to make sure I was taken care of and worked with the insurance company to make sure my vehicle was handled properly. Auto incidents are never easy, but I can honestly say David made it a breeze as he walked me through each step and kept me updated throughout the entire process. I cannot say enough positive things about the professionalism they displayed. I highly recommend this shop to anyone in the metro Atlanta area!
Had a great experience! Beverly found us a great deal. David got the work done on time and perfectly! I would not go anywhere else!
Beverly is absolutely fantastic! If you ever think of using a different company....rethink that!Autowise Collision is the very best you’ll ever experience!
Absolutely amazing!!!!! Best service and wonderful and professional work. The shop manager David Ratner was great and extremely friendly. I highly recommend using Autowise Collision always!!!
Excellent quality on top of excellent service! Beverly is the best and David was on top of everything. Communication was on point. Car looks brand new! Would not recommend going anywhere else.
The tailgate door latch on my 2012 Kia Sedona stopped working. I took my minivan to this location as we are returning customer. In the past they have always communicated with us and worked hard to resolve any and all issues. This time was no different. They immediately stopped what they were doing and looked at the malfunctioning lock and were able to diagnosed the problem. 20 minutes later we had a part in route and a estimate as to the cost. Outstanding efficiency.
Personal service is there speciality. A great place to go!!!
This shop is 2d to none. This is the best shop anywhere. Ive taken my vehicles in for cosmetic and dent repairs and I am always 110% satisfied with the work they have done. The whole process whether it be the office or the shop, has been a great experience.
Great service. I have used Autowise a few times. Always professional, great work. Michelle worked to give me the best price possible. Dont hesitate to use them! Theyre amazing!
They were so helpful! So fast! The car looks perfect again
Great place and people
Exceptional Service. Michelle is a godsend. She definitely went above and beyond the call of duty. She was very helpful and educated me on a lot of things. A car accident is a terrible experience and she definitely helped to ease the hurt. I highly recommend them.
I just picked up my Ruby Red Fox Body Mustang Cervini’s fiberglass hood from Autowise Collision after dropping it off only 4 days ago and it looks amazing! They really take their time to get it right. They matched the color absolutely perfectly to the car, and with 3 stage paint, this can be tricky, but it turned out perfect. I highly recommend Autowise Collision for the above reasons, but also because of the professionalism and work ethic of everyone there. Thanks to Beverly and the Crew for really coming through! Keep up the good work!
They are the best! Someone backed into my car last week. They worked with their insurance to get the claims approved. They had a rental waiting for me when I got there. They looked at it with me to make sure everything was okay. They had my car fixed and clean in 3 days. These are the best people I know! Go see them!!!
We have done business with auto wise for years on multiple vehicles and have never been dissatisfied. If there’s ever been any small issue with anything we’ve had done they’ve been more than accommodating in regards to fixing it. They pay attention to detail, provide quality work and most importantly explain the process and go above and beyond to keep me in the loop. It’s a rare thing to find such excellent customer service anywhere these days and we wouldn’t take our vehicle anywhere else.Thank you to Beverly, Michelle and all the staff for always taking such great care of your customers!
Very friendly. Helpful and detailed when providing estimates. Worked with insurance. Helped reserve car rental. Followed up every step of the way throughout the process. Professional, car works great.
Went for an estimate after a collision with a deer. Our service was efficient and thorough.We were given detailed information that we could understand. She was kind and reassuring which was so helpful because this was a new and upsetting event for us.During the repair process we were given pictures and postings via email informing us of the progression and what would follow next.When we picked up the vehicle it looked perfect!!Like nothing had happened at all.Thank you for your professionalism and kindness. Highly recommend your facility.
Great shop to take your vehicle to!!! My car looks just like it did when I first bought it.Would recommend Autowise Collision to anyone needing work done. Work was done in a timely manner and at reasonable prices.Thank you so much Beverly!!!
Terrible quality and customer service from Beverly and Michelle as well as the technicians. I left my car for five days because they previously repaired my front bumper and the paint started bubbling (due to their inadequacies). They repaired the paint but instead of sanding rock chips that were at the site of the bubbling they decided to paint right over the rock chips. This was never discussed when I left my car that they would be doing things the easy/sloppy way. I go to pick up my car, I notice this and then I notice another issue- the paint on the car where there is a painted stripe is smudged- the owner Beverly smudged part of the stripe right in front of me (and faded the same stripe while wiping it with an acetone solution). She tries to say she will fix it by wiping the paint smudge and not until me insisting it needs to be repainted does she agree that this work is not appropriate to leave a customer with. Today I pick up my car again and then I notice that the paint is sloppily repainted at the site of the error and it is still slightly smudged, and now the top of the stripe is faded on this side where it was not before. I address these issues and my overall dissatisfaction with the customer service and quality and staff member Michelle was unprofessional saying there was miscommunication and insisting that this was not her fault and incredibly rude. This same staff member- Michelle goes on to disrespect me by saying “all people make mistakes- I’m sure one day you will make a mistake and I hope people don’t treat you this way”. They offered to fix the mistake saying it would take thirty minutes. I would not accept such inappropriate behavior and service and refused to leave my car again. I notice when I get in my car that I am almost on empty and left the car with a half tank of gas.
Great location, lovely people!
Phenomenal service. My wife and I felt like we had a true advocate while dealing with the insurance company - and the repairs were flawless. Highly recommend.
Anytime my car needs work, Michelle is who I call. She is friendly, unbelievably helpful and the process is truly seamless. From getting your information from your insurance company to getting a car rental. She makes everything easy. She communicates with you constantly through the process, the prices are very fair and the customer service is A+!
Above and Beyond!!!! this little shop hidden from view destroys the huge repair chains, The Customer Service here is by far the Best. The repairs made to my car were just what i would expect, it looked like nothing ever happend. I have a very busy schedule, and they were able to handle the entire process over the phone for me. Judging by the quality of the repair it looks like the Technicians take pride in their work. This place has a customer for life. Thank You to Michelle and all the employees Job Well Done.
I was given in correct information. My headlight did not even have a bulb or its bracers and was loose but according to owner of shop it was working fine. An exhaust pipe was rigged in and hanging out and I was told it was because one was new and one old. The Porsche dealership attached it properly to look identical to the other. Car was delivered instead of allowing a couple days when owner returned to inspect. My accident was February and here I am in June and still cant use my car!
I am beyond thrilled to have found this company!! The customer service is beyond words, I honestly felt like I was talking to a family member. They helped me before I was even a customer! I will make sure to tell everyone I know about this place!!!
Great customer service,and very helpful . Im so happy my vehicle was sent there. Truly a blessing to get the right people . I would recommend them to anyone!! Thumbs up!
This is an American business. Family owned by true blue, red blooded Americans. They provided me an unbeatable price and workmanship. This is my new go to auto body shop.
I have worked with Autowise for years...Great staff,Quality work...Highly recommend !
Great business! Very attentive, dependable, honest, and they do great work.
Excellent Body Shop!
What a pleasure to work the staff at Autowise. No BS, straight up answers, explanations and help.Need help with your car? Call Autowise!
I cannot express enough the excellent experience we had with autowise collision in the handling of repairs to my car.beverly came to my house, and did the estimate and from that point on, no worries for me. They handled everything, I never had to leave my house, what a relief knowing someone as them are doing everything that needs to be done, I knew I was in the best of hands. I would highly recommend them to anyone if you want the best service and the perfect results. My car was pristeen when beverly delivered it back to my home when it was completed. The work done is excellent, cannot tell it had an accident. The detailing of my car was outstanding, cleaner than the day i bought it. I sing praises to AUTOWISE and their people and outstanding customer service. Thank you for all you did and all your help, you took a bad situation and made it into a womderful experience. .You are so appreciated!!!