The service and especially the service people here are by far the most helpful and talented I have ever had the pleasure of dealing with.I will come back for EVERY car need, big or tiny.I will and have recommended them to anyway and everyone I can!

Its so nice to walk into a smaller dealership where both you and your truck are remembered and treated so well by both the service and sales crews. I always feel welcome, my business is appreciated and Im confident Im treated well, services are fairly priced and performed properly.

After going to many other dealerships Swanson was truly a breath of fresh air. Everyone I dealt with was a true professional...I am looking forward to being part of the Swanson Family of Car Buyers and love...love my Encore. Thank you

Matthew Kelley and the team from Swanson Buick GMC made my purchasing experience an excellent one. Polite, direct, and thoughtful. A rare combination these days. Purchasing a truck is not a small decision, and I know I can trust these guys if I need help in the future.

The team at Swanson has kept me feeling safe behind the wheel. I appreciate everything they do for me

The easiest and most pleasant vehicle purchase ever! (Thanks Seth). The dealership had the new GMC Sierra that I was interested in at a fair and discounted price. They gave me a decent deal on my trade. Couldnt ask for more. I drove an hour to get a deal here, wish I had gone there years ago!

Andrew is a delight to work with. Open and honest and knowledgeable. What more could you ask?

When the job was done they brought the car to me because I had no way to get to them.that was very helpful, service manager Tom goes out of his way to help folks.They are a great team down there at Swanson Buick

All of the people I have dealt with at Swanson have been very professional and treated me right. Its also nice to see experieced mature people with gray hair working on my GMC truck even for an oil change. I have always done my own oil changes in the past because I have seen and heard the horror stories by other shops who hire kids who could care less. They now change my oil for me.

My wife and I had a great buying experience at Swanson Buick. Andrew Dill and Matthew Kelley were very professional and accommodating to fit our need to come and test drive the car/purchasing the car.Thanks again for making this purchase as quick and smooth during this pandemic!

Im very particular about my truck. Swanson is always a great experience. Friendly, Helpful, they talk with me, not at me. And they always find a spot in their schedule to help. I appreciate their professionalism. Ken Calder

Best buying experience for a car that I ever had. Matthew and Andrew were very pleasant no pressure sales. Will definitely go back in the future for my next car. Well worth the hour drive that I had. If you are in the market for a used or new car check these guys out.

Everyone was helpful and we received multiple phone calls regarding the work that needed to be done on the car. The technician noticed an alignment issue after test driving the car and took the time to call and suggest a fix. We appreciated getting it taken care of!

I recently purchased a 2021 GMC Canyon AT4 from Swanson Buick GMC. I had ordered the truck with specific options. When the truck arrived, I was notified and we arranged a time to pick up and reviewed all the required document needs to move ahead with the purchase. The entire process was smooth and professional. This is the 6th vehicle Ive purchased through this family run dealership. All the employees are helpful and courteous.

Quick and friendly service. :)

Response time from when I dropped off my vehicle to Service and the time it was completed was 100% amazing!

I have had nothing but a positive experience with your dealership. From the purchase of our vehicle to the recent service we received. Everyone was informative, friendly, and honest.

Had not been at Swanson for a few years due to relocation outside the area. However, I havent been able to find anyone in our current area that I can trust to keep my vehicle properly maintained so have just bought a new car, once again, from Swanson! Everyone in all areas (sales, service, office) are great to work with.

You guys were quick and friendly.

Great service. Excellent communication.

Always courteous...do good work.

Nothing but good things to say so far. I have only dealt with service as I have 2 older Chevys, but my family has done business with Swanson since the stone age. Great people all around, from the owners to the mechanics to the salesmen who try to sell me a truck even though I am barely 21, in college, and could only dream about owning a brand new GMC Denali. Knock on wood, I shouldnt be back soon.

Wonderful service experience. They even cleaned my dashboard after doing work on my Heads up display!

After making an appointment with my first salesperson, I was contacted and notified that the automobile I was interested in was sold.. I contacted my second salesperson who then sold me an automobile. I would expect that the first salesperson would have contacted me prior to the sale for me to determine if I was still interested.

Would rate this dealership higher if I could! I love my GMC Terrain, Matt did an amazing job walking me through my car buying process, he was so patient and answered every question I had. I just went in for my inspection sticker and they made the process super quick and easy. Will definitely be going back there for all my vehicle maintenance needs and I would highly recommend Swanson Buick GMC if you’re looking for a new car!

As always, great service. Service is what separates the men from the boys.

Great service and everybody is very friendly

I had a great experience at Swanson! It was hassle free and I felt like I got a great deal. They made the process very easy.

Tom and Dave always take great care of me. It was a snow storm and they called to let me know they were there and my appointment would be on time if i was able to get there.Wonderful team!!!!!

Dealership goes above and beyond to satisfy the customer.Highly recommend.Swansons Buick GMC

Very polite in on time to service

Very friendly, great service, nice small dealer that cares about service.

Outstanding and pain free transaction of Leasing a new vehicle at Swanson GMC. First time dealing with this Dealership and I will not hesitate to go back. The deal would not have been made if it wasnt for Sales Representative Andrew Dill. His patience and non pushy or non hustle attitude made me comfortable I was was dealing with a genuine sales rep Thank you

Top notch! Taking all necessary precautions during this time!! Great staff! Always very accommodating.

Just picked up my brand new 2020 GMC! i couldnt be happier with the sales and (even more importantly) after-sales experience! i would recommend them to anyone looking for a good deal on a new or used vehicle!

Very knowledgeable staff service my vehicle in a timely manner 10 out of 10

Courteous, timely servicing!

I’ve been a customer here for many years. I think the service dept are very fair and honest and trust their recommendations. My current Buick is pretty new and hasn’t needed any service other than routine.

I brought my 2019 GMC Terrain to Swanson for an inspection sticker. The staff was very nice and they had my car in out and within 20 minutes. Will definitely be going back there for future appointments and maintenance.

This dealership continues to provide great customer service. once we completed the test drive on a couple of different vehicles, the new car buying process was very direct, and completed in 20 minutes. all the GM discount were applied, the trade for my 2017 vehicle was fair, so we closed the deal on the spot. the new car was ready for delivery the next day!

They lent me a car so I didn’t have to wait all day I come from Milton which is about 50 miles away they were courteous and helpful I’ve been buying my cars there for almost 40 years so I know everyone that’s been there. I’d definetly go back

Service department always prompt and professional take care of your problems it’s important that I get my vehicle fixed properly and fast I depend on them to make my living Swanson GMC always provides top-notch service

I had a problem with the steering on my Verano Dave listen to my problem and did his best to have it fixed. So far everything looks good. Dave always takes time to answer all questions and thatday he arranged for a loaner . Great dealer and service department.

Easy to work with, good communication.

It’s been couple of days since I purchased 2017 Chevrolet Malibu from the dealership. This is my first car and they made my experience so much better. Am happy with my purchase, friends and family recommended me to Swanson and I loved it. I definitely recommend. Seth and John made this process remarkable

Everyone at Swanson makes things easy. I recently had an emergency check engine light situation. I was able to get an appointment for the next day. Everything was covered under warranty, and they were also able to take care of a couple recall issues and complete a requested oil change. They gave me an estimate of cost and kept me updated throughout the process. Excellent.

Great service, Great vehicles!! I wouldnt shop anywhere else!

Paint correction work now requires correcting due to all the overspray. Door seal was installed incorrectly. After contacting them about this they replied by saying sorry I’m not happy...

Dave the service technician was Awesome!

Even tho they were booked solid they were able to fit me into their schedule to repair my disabled vehicle. An emergency handled!

Right up front with issues about vehicle. Very courteous and understanding. Very helpful

Been going there 35 or so years. Theyve always been great

I just purchased a 2017 Buick Encore from Swanson. I had a 2009 G3 Pontiac which had 104+ miles. It was time. Andrew was very patient with me. I just didnt want to give up my G3 but knew it was time. I even think my G3 was telling me to let go. After back and forth whether to get a new one or not, I finally told Andrew it was time I did. So, he and Seth found me a 2017 Buick Encore that I love. It is just my size. I have been dealing with Swansons for a number of years and my parents before me. I always get great service from the sales staff and service department. I will always go to Swansons and not any other GMC dealer and certainly not another make of car.I look forward to dealing with the staff of Swansons in many years to come.Brenda G

Fast and professional service, friendly and knowledgeable staff.

We have been Swanson customers for many years. The service and excellence of their Buicks is second to none. Andrew Dill’s handling of our Regal lease was perfect.

We drove a few cars not to sure which one worked best for what we wanted! Andrew was amazing and so patient with us while we were trying to sort this all out-offered several choices with either financing-leasing. We picked leasing was again the best choice for us. Thank you Andrew and the rest of the Swanson staff for always being there to help us!

I purchased a slightly used Toyota Sienna from Swanson Buick in July 2019. They were very easy to work with, put the vehicle up on a lift for me to inspect, and offered me an attractive price without much haggling. They even delivered the vehicle to me the next day because time was too short to register it. Id certainly would recommend them to friends.

I recently purchased a 2016 Silverado from Swanson and the sales team cant be beat. The no-pressure environment made this the best car buying experience ever for me! In my opinion Mike, Andrew, and Michelle genuinely care about their customers and worked to make the whole process seamless. I will definitely recommend them to all my family and friends.

Wouldn’t recommend this dealer ship bought a brand new 2500 truck from Andrew and traded my old one in and was suppose to get X amount of dollars for my trade in and I started looking into incentives and I qualified for one and when I got down to the dealer ship he said with me qualifying for this incentive they had to drop my trade in value so it made up for the incentive. Wouldn’t recommend them at all terrible customer service

Easiest lease turn in & new vehicle purchase experience ever!

We had a great experience buying three of our cars from Swanson over the last 10 years. Our most recent experience was terrific. The pricing was very competitive from the beginning and then they gave us a loyal customer discount. Additionally, they made the effort to find just the right car for our needs. The whole experience was seamless.

After visiting several other dealerships in the area, I found the folks at Swanson to be the best. The entire process was low-key and pressure-free. The deal was very fair as well. I would definitely buy another car from them.

Good experience, fast & professional service.

I have taken my vehicle to Swanson many times and have been happy with their service. They are pleasant, professional and do a great job of explaining what is wrong with my vehicle. Additionally, the prices are fair which is surprising at a dealership. I wouldn’t hesitate to take my vehicle there again.

If you continue to require an answer, I shall stop responding.

After visiting a few dealerships and feeling like I had hit a dead end, I was ready to throw in the towel and extend my current lease to shop around again in a few months. Before calling it quits, I made a final call to one more dealership, Swanson Buick. I couldnt have been happier with the outcome. My sales specialist, Andrew, went above and beyond the call of duty and made my wish list his priority.Up to this point, I didnt think the car I wanted was available near Massachusetts (or that I could afford it). Andrew did one better. He located the exact car I was looking for with even more options than I had asked for and made it all work within my budget. Even when the other dealers said, Im giving you dealer price or now were losing money for you, they didnt come close to the price I got with Andrew at Swanson. Most importantly, they didnt come close to the level of service. When it was all said and done, Andrew worked harder and spent more time looking for my perfect car than I did and he made my car shopping experience really positive.If you want to feel good about your next car lease/purchase, I strongly recommend visiting Swanson Buick.

This is the 6th plus vehicle we have purchased from this great dealership-Swanson Buick GMC you really can not get any better than that for a dealership. Andrew was amazing as always-helped when it came to options and what to order for my new 2020 Sierra-I am pleased with the staff at Swanson Buick GMC and will continue to purchase my vehicles from them. Never an issue always top notch service.

Andrew Dill was extremely easy to work with.

Prompt, friendly service.

Have a couple of things fixed by Swanson on the company service van that I drive. And have always been greeted kindly and awhat can we help you with attitude. Kind and friendly staff. From the receptionist to the service manager. Top notch customer service.

I have done business with Swansons since 1980. Thats about seven cars ago! and that just about says it all.Jim Wood

Done quickly and love the new tires.

They ran into a problem with the tires but were able to get the tires from Boston and have them on and be done by our requested finish time!

Quick service, very accommodating service department . We were traveling and needed repairs. They squeezed us into the schedule and got us on the road quickly.

My wife and I have been customers for many many years. Thats because the Swansons and all their employees are focused on their customers satisfaction as a number one priority. They are supremely knowlegable and helpful. No pressure, they take the time to get to know your situation, provide alternatives, going the extra mile. They want you to go home happy. Weve been very happy customers for many years.

My worst car experience ever

The service here is exceptional and I would highly recommend to anyone looking for a new GMC or Buick. Andrew and John were so helpful throughout the process and made buying my new car easy and stress free!

I trust them

Andrew Dill and the whole team including Seth were great. Really made the whole process of pricing, locating the vehicle, and the purchasing, insurance and license very smooth.

Just leased my second vehicle from Swanson Buick GMC. Had a wonderful experience both times. Andrew in Sales was very knowledgeable and helpful through the entire process. It was a very painless process. I am very excited with my 2017 Buick Encore. Cant wait for new adventures with it.

I purchased an used car from Swanson Buick. Seth and John were very polite and helpful. To me they doesnt seem to make any false to sell a car. They are clear on what they know and convey the same to customer. Overall process of buying a car is easy and respectful.

Great experience buying an suv for the first time. Andrew is knowledgeable, patient and professional with a great background in every aspect of the Buick Envision we bought. Recommend highly!

Ive been buying and having my cars serviced at Swanson Buick GMC for longer than I can remember. Because of my experiences there I only go to Swansons when I need a new car regardless of new or used. Theyve always listened to my needs and lead me to just the right vehicle for me. Because of the nice way they treat their clients I dont even look elsewhere for a vehicle. Need a car? Save your time and know that youll be treated right at Swansons.The Service Department is responsive and always does the job right the first time. They take the time to fully explain what is needed and why.Swansons has been in this area for a long long time. It is a family business and they must be doing something right.

Service techs are always nice and they do good work

Great people to do business with

Best Car Buying experience hands down. Andrew is amazing. Very helpful, attentive, and an extremely hard worker. He helped my husband and I purchase two vehicles there over the past few months...and he worked to get us everything we wanted with no hassle or headaches.The entire staff at Swanson Buick GMC are friendly and make you want to come back time and time again.Thanks again Andrew and everyone else at Swanson!

I have been going to this dealership for a decade - purchase my second Yukon XL and do all services here. After all these years of gladly paying dealership prices the service manager accused me of breaking my inside door handle and blaming them. I asked to have the owner call and discuss, months later I am still waiting.

The service provided by the Swanson team is second to none. They always provide fast, professional service. They really helped me out a bind last weekend.Thanks to the whole team!!Steve T

This is my third vehicle from Swanson. I am very happy with my new GMC Terrain and how all options were provided to me so I could choose what I felt was the best option. Andrew was super helpful and professional. If you are looking for a new car go to Swanson and ask for Andrew.

Excellent overall car buying experience. Very professional and straight forward. I would recommend the dealership and specifically Andrew to anyone.

I visited their showroom looking for a Yukon. Their showroom was straight out of 1970, the floors were a sticky brown plastic, and ceilings were old stained water logged drop ceilings.I am very glad that I did not purchase as I later found out that I I have a friend that used to work there. He told me that it is my best bet that if I go into this dealership with my own financing, and heres why!John Swanson submits a customers info to a bank for financing. That bank comes bank with a specific interest rate say 3%. The 3% is NOT shared with the customer. Instead John tells the customer that they were approved for 4% and John then pockets the 1% for himself. Once again if you go into the dealership make sure you have a pre-approval from your bank in hand so they can not up charge you! Or pay with cash, but in that case you might as well go to nearby Route 9 where you will get better deals and customer service!

Did a great job and priced Good thanks Dave and team!

They were quick, did a good job at a very reasonable price.

Good people... Dave and Tom are great!!!!!

The most hassle free car buying experience Ive had yet.

Amazing dealership and amazing customer service! My dealership closed down in Watertown. The next closest one to me was Norwood. I recently got my oil changed there. Now Im having all kinds of problems with my truck. When I called them, they were difficult to work with and told me they only put their customers first. I then reminded him that my dealership close down and this was the next closest dealership to me. I am a GMC customer I bought my car brand new and I do not deserve to be treated like this. So I then went and discovered Swanson Buick GMC and they have been so helpful and so accommodating and they seem to really care about me and helping me fix my car.

I had a great experience buying a new GMC vehicle from Swanson. The price was excellent, and the staff were friendly, responsive, cooperative, and competent. I would definitely recommend Swanson to any of my friends looking for a GMC or Buick vehicle.

I Contacted Swanson Buick-GMC earlier today and spoke to Andrew to check on an SUV on their website. SUV was there and a short time later my wife and I arrived and met with Andrew. We test drove the SUV, negotiated a very fair price and completed the deal without delay. Later, I was thanked in person by the owner, a 3rd generation Swanson. Would highly recommend Swanson Buick-GMC in Acton, MA.

Had a terrible experience with the Service department. They over inflate peoples tires during routine service so when you come back they can over charge you for new tires. They also charge a fee if you refuse a service.

Great customer service and zero waiting!