I came in this morning and asked if he could look at my I phone 6 charging port. The customer service was amazing, and he was Super nice! I will definitely be going to them for all my battery needs from now on! Thanks battery joe!

I had a charging port issue, took it in expecting a lengthy repair but they just cleaned the port out and didn’t charge me a dime! Not only that, they told me if it happens again to be sure and bring it in rather than try to clean it myself and risk damaging the pins. I bought some batteries because I didn’t feel right leaving without paying anything, even though they assured me it wasn’t necessary. I’ll definitely be back when I have a real repair, they’ve earned my business.

I was told my cracked phone could be repaired with a new screen. Everything was working including Face ID and the sensors to turn off phone while talking on it. They replaced the screen Face ID doesn’t work anymore and the sensor to turn off while talking doesn’t work. I was told that I could purchase a new sensor and they could fix. Sensor came in and then I was told by another employee that the sensor can not be fixed at all. Took it to a certified apple shop and they told me my Face ID would never work again and suggested I buy a new phone for $580. Not sure why I was not suggested this by battery joe in the first place instead of wasting $280 to not have my phone fixed

They were awesome! Last week I called because my car wouldnt start, was pretty sure it was the battery. They came to my home and installed a new battery (free install and house call)! Few people do that anymore! Then my daughter needed a new battery, he was short handed but offered to go by on his way to work the next morning and install one.. we got hers started and to the shop.. they tested to make sure the alternator and starter were still good (and it was really cold that day)... battery was only operating at half the cold cranking amps... short wait time, not like those other guys where you sit for hours.. price is comparable to the other guys and less stress and wait time, PRICELESS!

Thank you so much to the Abilene office staff for assisting me and my mom today. Great service! Great store.

The website needs a lot of work. Cant get anything accomplished on it because it keeps asking for the location you want to pickup at you click on it then asked you again and again and again. And to top it all off it doesnt give you the prices of like booster starters.

Half screen fell out off one drop with case on . Touch ID don’t work. Tried charging me again . Like how..?

Fast repair work! My phone was badly damaged but they were upfront about the possibility of it not being fixable. Thankfully about an hour later my phone was back in my hand and working perfectly. Was also way cheaper than I had expected it to be. Definitely recommend.

The staff is kind and ready to help you. Mindy is professional and knows her stuff and is helpful in diagnosis of battery issues or anything else. I really appreciate their help

The manager went well above and beyond numerous times to help me with my weird phones situation (Samsung S6 active). I couldnt have asked for a better service experience.....if anyone in the military has issues with their phones that your provider cant fix.....DEFINATELY take your phone to them. They are extremely helpful.

Nice and courteous young men not very knowledgeable but for the price of one battery anywhere else I got the two I needed. Thanks

I was stranded and they came and boosted me off. Good guys.

Best service ever. Came to the house. Checked the battery. Honest, dependable help when needed. I recommend them to everyone I know!! Adrian the tech was professional and knowledgeable.

The employees at Battery Joe were very helpful and friendly. Mindy went out of her way to help us fix our screen on our IPhone she was very Knowledgeable and informative.

Great selection of batteries and flashlights for every occasion. Good prices, discounts on refurbished batteries. Staff very friendly and attentive. Great customer service. Keep up the great work.

Be very careful of this store to verify price for services. I had an ipad mini battery replacement done, I called a week early and got a quote of $39, I made sure when I checked in that the price was still $39 and it was verified. After repair was complete and I checked out it was $99. Dont trust what they tell you in person, get it in writing from these people or take your devices somewhere else.As you see their response below they said they would get back to me on this, and as I suspected they NEVER did in the two weeks since they posted their response. It was just something to post on internet so people would think they actually are going to follow up. So Im still not impressed with them doing what they tell customers.

Brought my iPhone 6s Plus for a simple battery change and got back a phone that had screen issues that wouldn’t allow me to get we my speaker and number buttons. Brought it back and was told by Daniel a guy from their store in Lubbock wii bring parts to fix it but went back to the store and parts weren’t in. Then I was told parts are being shipped. Went on vacation for 10 days and went back to store but still no parts available and told they would call when they’ll parts come in. It’s been over a month and I still haven’t heard back from them. In the mean time, I took my phone to an authorized apple repair shop and was told that they replaced several parts with 3rd party knock-offs and didn’t tell me they did that... only battery was supposed o be changed. I was also told apple repair that several screws were missing from inside my phone. Now I’ve got a phone that won’t hang up, can’t use the speaker or numbers on the screen.😡

Can’t say enough good things about this place. Went to have a battery installed in my vehicle, and while I waited struck up a conversation with another associate about my phone’s charging problem, and he cleaned the port out while we talked. Works like new now.

My husband took two of our iphones to have the screen repaired and they were so knowledgeable and did a terrific job. He also said th gentleman that helped him was very friendly and went above and beyond.

Purchased the supposed top of the line lithium battery in July 2019. Its now April 2020 and Im still waiting for a good battery, this will be the 3rd battery.Just spoke with Ryan, the store manager, and told him I had a special order that should have arrived. He puts me on hold to go look for it on a pallet full of batteries. Didnt know my name, the brand or size battery to look for. Ryan comes back to the phone and says they are out of that brand, can he interest me in another one..??? How can you tell me youre out of the brand when I hadnt told you what brand it was...???SMH!!!

Great customer service! We were just passing through town and needed a battery for our older model phone, but they didnt have a new one that fit. So the service guy then proceeded to look through their box of batteries that were going to be recycled, and he found one that worked!!! Super friendly, helpful, and professional service!!

Wonderful customer service, helpful staff. Professional service with affordable prices.

I’ve never had a bad experience at battery Joe, they always help me troubleshoot and help me narrow down what might be wrong with my vehicles and phones.

I was visiting from out of town when I broke my phone screen. I went by Battery Joe and they repaired my phone while I waited, in like 20 minutes, for cheaper than anyone else I called. Definitely recommend.9

Had problems with my car battery called and Mindy came out and check it out and replaced battery in a timely manner.

Amazing service. I went in for new battery in my cell phone. Technician realized another problem with my phone and fixed it without charge. These people were not only helpful but friendly and efficient. I highly recommend them!

I was a customer of Nichols battery before it became Battery Joe. There is no way I can recall how many batteries I have purchased through this store . They are always excellent in their service and in their products. Today I bought a battery and we were in a predicament . Mindy Flores, the technician who came out to help, replaced the battery. Her very professional, fast and efficient service, had us going in no time at all. Battery Joes came to our house several times when we were in need of help and replaced our car or pickup batteries.Twice they came to our place of employment and helped us out of a tight spot and got us going again . I cannot imagine going anywhere else to buy car batteries . I will tell anyone in need of a battery : go to Battery Joes !You are very fortunate to have Mindy Flores working for you . She has helped us numerious times and is one of the main reasons I will always call on Battery Joes. She has always been fast, friendly, professional, and is an exceptionally fine representative of your company.Thanks again for your excellent product and super excellent service.

I wouldn’t go anywhere else in town but here for phone screens or batteries. I work for a power washing/ window cleaning company {double k services ) and our crew is all ways messing up phones and these guys do great work and their prices are the best I know of. I just went in today because my phone was acting crazy and nice guy named DJ had me ready to in 15 minutes. Great business

Been doing business since Nichols. They always treat me right and don’t try selling me stuff I don’t need.

Fantastic service. Honest workers. Came in for my charger port and they didn’t even have to replace it just clean it up free of charge. Couldn’t ask for better

Every battery issue I’ve had in the last 6 weeks has been fixed by these guys! Today they fixed my iPad in about 30 seconds! I’m done buying the wrong size batteries at the store....everything will come here from now on! Grateful for some good service!!

Received fantastic service by very professional and efficient people on my iPhone, charger for power drill and garage door opener. They have an excellent selection of batteries and other useful items. Easy access and convenient hours.

They worked quickly and were reasonable in price. My teenage daughter has broken her phone several times and every time they have fixed it quickly. They have saved us so much money!

I dont usually leave reviews online but today I recived the best service at Battery Joe. I have been there in the past and thought okay good service. But today the empolyees seem very happy to be there. I was going to have my boat battery tested. So I backed into the parking spot, a empolyee saw me while backing up and noticed the battery in the back of my truck. He came out before I even opened my door, and asked me what he could do for help. He then did a quick test and as I already knew the battery was bad. The guy then showed me a couple of ones they had. I made my purchase and without asking me brought the new battery out and loaded into my truck. Great service guys, I dont remember his name but we were talking and he said he is new in town.

Not impressed ! I have been there three times all the kid did was tell Me to buy batteries on line. Never offered to tell me how much to repair. I will shop local even if the cost is a little more!Interstate repaired all three batteries ! I recommend interstate for battery repair ! I think the kids at battery Jo just want to work on phones, they acted like I wasted there time ! But never again!

My husband took his iPhone 6s in to get the screen fixed. 2 months later the phone doesn’t wanna turn on or charge. We took it to a different location and they asked where we got it done at last ? We said “Battery Joe’s” They said well they forgot to put back a small screen to keep the phone from moving and causing it not to break so easily. I called the next morning to notify battery joes and this guy tells me “you had a lifetime warranty why did you go somewhere else” They failed to mention that when he picked the phone up.

The Employees knew their stuff I needed to get a battery changed.They are fast and efficient! Wonderful service! Im going to be a repeat customer for sure.

I do like this battery store and recommended to all my friends. Did not know about its location until today, the store help me charge my dead battery and I was very satisfied.

Find anywhere else to get your phone screen replaced. My husband asked this store to order him a replacement screen, and was told it would take a week to get it in. That was three weeks ago. They just got the screen in today, so he quickly went to drop his phone off so they could begin the installation process. He was told it would be 2.5 to 3 hours to complete. We called to check the status 5 hours later and were told it wouldnt be ready until tomorrow afternoon. When asked if the phone could be picked up tonight and returned for the work to be done tomorrow we were told no because the phone was already opened up. Very very poor customer service and apparently technical knowledge on their part as well. Extremely unprofessional.

I had brought in an iPhone 7 for a simple repair a few months back. Unfortunately I had problems from the very start with Battery Joe. I walked in and one of their techs directed me to fill out a form about my iPhone. All was well until I got to the phone number section. I asked and was rudely told to “put your phones number down”. I didn’t know if it was my phone number, the phones serial number, the IMEI number or anything so I left it blank. I was told that the repair was to be done in an hour. As I go to pick it up I test out the screen to find that they’re using sub-par parts to service these iPhones. I used 3D Touch on a daily basis before the repair but the replacement part made using it impossible! The screen also had color accuracy issues as well as weird ghosting and blur artifacts all over the screen. “You get what you pay for” I thought as I left. Fast forward a few months and I had just noticed that they did NOT reinstall the pentalobe screws on the bottom next to the charging port that, keep in mind... KEEPS THE SCREEN IN PLACE!! I am very disappointed and will never come back to Battery Joe. If you’re looking for a quality iPhone repair shop I recommend “Abilene iPhone Repair” located in the same strip mall as Battery Joe. At least there you will receive far superior and friendlier service.The good:•Speed of repairThe bad:•Terrible customer service•Poor replacement parts•Did not put screws back into iPhone to keep the screen on

Fantastic service!

Got refurral to call got great price and they came to me to install fast and great service highly recommend they even disposed of my old car battery better than walmart

I went in for a Samsung galaxy note 5 screen replacement and they quoted me $239.00 for the front and back. I told them I didn’t need the back replaced, then the guy told me they had to charge for both because they usually break the back glass when pulling it off! How do you expect a customer to pay for something you broke? I’d much rather have someone work on my phone that actually knows what they’re doing, so I will never let this place touch any of my devices knowing this now!

I could not be happier with my experience with Battery Joe in Abilene. They checked my warranty without me asking and had me in and out in a jiff. While I was there, I got a new battery in my key fob ($8.99) and then they gave it to me for free for my trouble with car battery. Made my day!

Outstanding customer service and awesome repair of my IPHONE.Will definitely recommend them and return for any work needed.

Poor customer service. Wasnt confinant enough to repair my phone, told me there was a chance they could crack the back glass of my Galaxy S9 plus removing it to replace the charging port and if they broke it I would have to pay to have it fixed! What kind of business would charge you for breaking your phone!? No thank you I will take my business elsewhere!

They were very professional and helped me find what I needed!

Good place

Great Prices on Cell Phone Repair

Love this place