These guys were so Friendly and Helpful!!! Buffed a few scratches off of my Camaro and I didnt even have an appointment...and I was pleased with the results.Absolutely recommend these guys because of their promptness to fit me in, and they have an awesome Owner, he aims to please.Thanks again Ricky!

They were very professional from the beginning to they day they delivered the car. Very friendly and very good at communicating the process of the work being done. Highly recommended! My car looks new!

I was hit and needed my car repaired quickly as my husband and I were planning a trip to the northeast. I called 5 different places and none of them could help me for 2 months. My husband called Key City Collision because we were told by a friend how great they were. When I looked at their reviews online, it verified what we were told. The owner told us to come in the next day and he would look at our car. When I told him about our plans to travel, he told me to bring in my car at the beginning of the following week and he would take care of me. I took it in on a Tuesday and he had it repaired on Friday. He dealt with the insurance company and was very professional. I cannot thank him enough. I highly recommend Key City Collision to anyone. I will surely use them in the future.

I had hit a tree and busted out the back glass on my vehicle, my insurance company was contracted with 3 shops in Abilene and 2 of them would not even look at my car for at least a month and said they would not get my car into the shop for at least 2 months. Key city was willing to at least look at my car on the same day as the accident, and not only gave me an estimate right away but they covered my back window with collision plastic and went ahead and ordered the parts needed for the job before I left their shop. As soon as my parts came in the next week they got my car in and got it fixed promptly. I would recommend them to anyone!

Ricky and his team went above and beyond with my vehicle. I highly recommend Ricky and his team, they were very caring. Very professional! My car looks as if there was never an accident. I cannot thank Ricky and his team enough for their amazing work! Thank you so much!!

Key City went out of their way with making sure my car was fixed. They origanaly gave me a three week estimate to fix it but we had a trip planed for the week prior and I really needed my car. They hold me they would do everything they could to get it done for me. They called me just about every other day with updates and where able to get my car back to me in time for your trip. Thank you Key City for everything.

Great work! Quick and my car was clean when I got it back. I think I have found our forever repair shop! Thank yall!

Ricky was able to help me with a fender bender issue faster than the other collision centers nearby, and helped me with costs as well. I had my car shinier than new and passing inspection before moving out. Thanks again Rick!

I had a pretty bad accident during the snow storm and my front end took a hard hit. I chose Key City Collision based on the positive reviews. They were also on the approved list with State Farm. The owner Ricky stayed in touch with me throughout the process. The whole team is very professional and customer service oriented. When I picked up my car, it looked even better than before my accident! They went above and beyond to ensure it was perfect and I was happy. The whole process was a breeze for me. I highly recommend!

Ricky and his crew are amazing. They do great work, fast and efficient. If youre looking for a place with good work and great integrity, this is the place.

Rick & his crew did an amazing job on the repairs and paint. Definitely recommend. The Mrs. Is really happy with the overall experience & outcome.

I recommend Key City Collision 100% the staff and owner were extremely friendly & helpful. I trusted them with my car. Their staff worked hard to get my car done even through that crazy snow storm we had. They kept in touch with me on the progress of my vehicle, through text and even the owner called me personally about my car. Made me feel good knowing they cared about me & my vehicle. The work they did was so satisfying I was in all when I picked it up. It looked like a brand new car!✨ They washed it and cleaned the inside of it as well. It was dropped off so dirty lol I didn’t think they would wash it. That was so very nice of them. The paint job and repair to my car looked amazing! THANK YOU TO ALL THE STAFF & OWNER RICKY DONALD! May GOD continue to Bless yall and this shop!😊

WOW!!This is the first time Ive had to take my vehicle to get repaired and I will never take it anywhere else. Key City Collision made it extremely easy, even helping me with questions that did not have to do with the repair of my vehicle. I got updates and always felt I was in the loop when it came to the repair of my vehicle. Airbags had deployed and ruined the headliner of my vehicle, seatbelts and even the front seats. The repairs made my Yukon look better than I expected! Though I was given a estimated date, Ricky did let me know it depended on if they were able to get all the parts from the vendors on time. Only 1 was late, but instead of waiting until the following Monday, they got it completed he day the last part arrived, today, so I could have my vehicle back. When I picked it up Ricky walked through the vehicle with me and I was so impressed! Not only did they repair my vehicle beyond satisfaction, they cleaned the outside and inside of it. And Laura, who took my deductible payment, was so sweet. This place really made me feel that they not only cared about how they did, but how I felt they did. Amazing customer service. They were extremely helpful. I appreciate everything they did. If you are ever in a situation where you need to get you vehicle repaired, Key City Collision is the place to go. They will make sure to take care of you and your vehicle.

I met Ricky, we talked, hes a very nice guy, he restored my bumper on my f 150 and did a very good job. I recommend key city collision to anyone. 👍💯

This is the best repair that I have ever had done. The customer service is exceptional! I would highly recommend!

Ricky and the crew at Key City have gone above expectations again! Weve worked with Ricky for years and the quality of service, along with the overall great experience will keep us coming back. They were communicative, timely, and made sure everything was in order with the rental car and insurance. Not only do the repairs look like nothing even happened, my car was pristine on pick up (washed, vacuumed, tires shining, etc!). Im so glad we have found someone who is honest and customer oriented-thank you again, Ricky!

Top notch shop on every level. Honest and professional. Ricky will do all my future work.

OMG, I had picked this place as my shop of choice for a body work to be done om my daughters car just before she took off to college. I went by my guts feelings from the reviews I found on this page, Guys these reviews are so true... The guy Ricky promised me they were going to do everything to get the car out of the shop on time since this was a last minute thing due to an accident. My teenage daughter timidly asked if he could also resurface the car so it can look shiny, ( you know teenager going off to college, showing off) and Ricky promised her he was going to do it for her. When we picked up this car is was unbelievable sparkling shiny almost like new. They went above and beyond expectations, the body, head lights and everything was shiny. Thanks Ricky for making my daughter feel so confident in driving her Moms hand down car, now looking like new to school. Ricky is not just about the car, he is about the person too. The lady at the reception is also a great service. I will recommend this place anytime any day.

I highly recommend Ricky and the crew at Key city collision,I am extremely satisfied with the work they did on my car and they are customer satisfaction driven, they are done until youre satisfied!!! Not to mention they treat you with the utmost respect and professionalism. on a scale from 1-10 theyre a 12, because they go above and beyond just doing the job!! 👍🏽

AMAZING!!! I was recommended to Ricky at Key City Collision from my insurance agent. I could not be any happier with the service I received. They were quick, efficient and provided me with consistent updates about the status of my car. I felt right at home in the shop thanks to Laura, who always had a smile on and the best attitude. She shined up my car when all the work was done and the car looked like it came off a new lot! I can’t describe how incredible doing business with them was, and I will not visit another body shop as long as Key City Collision is here!

This is a first class operation. Abilene is lucky to have this business to take their auto body issues to

High quality job by staff members

Incredible professionalism and customer service ! I highly recommend Ricky and Key City Collision for all your auto repair needs. He did a great job with my Audi after extensive front end damage in an accident. I am so grateful.

My overall experience with Key City Collision was amazing. The customer service was great. I got constant updates on the progress of my vehicle. They exceeded my expectations and I highly recommend them!

Drove my husband’s brand new car through a hail storm and had dozens of dents all over the car. Reached out via the website and received a response in less than 24 hours. I had never filed a claim before and was a little anxious about the process, but Ricky made the process completely stress free! He handled all the communication with my insurance provider directly, kept me informed all throughout, and finished the repair in just a day and a half! Returned the car to us detailed on the inside and out to put a cherry on top. Super professional, kind, and fast! Would definitely recommend 1000%!

Good people. Good service. Excellent work. Pleasant overall experience.

After a deer decided to play tag with my van, I had to file my 1st claim. Ricky made the process very easy and painless. He took care of all the dealings with my insurance. My van was fixed good as new, and in the time frame as promised! It was such a pleasure working with Laura & Ricky, the are very professional and friendly individuals. They even cleaned my van for me, it looks amazing! AND they refurbished my headlight that wasnt replaced, so they match. And the headlights look brand new!! I will recommend Key City Collision to anyone that needs collision repair.Im so excited to have my van back. And so very pleased with the work that was done.To everyone at Key City Collision.....THANK YOU ALL SO MUCH. KEEP UP THE GREAT WORK! God bless each of you!!If YOUR vehicle needs repair, do NOT hesitate to take it to #KeyCityCollision....you WILL NOT be disappointed!!!

My wife was driving our 2016 Ram 1500 in the City Limits of Abilene Tx when suddenly a cow ran out in front of her. The impact did extensive damage to the front end of the truck. With the amount of damage my wife and I were a little skeptical about how it would look after repairs. Key City Collission performed a miracle and now the truck looks brand new. It’s actually unbelievable how good of a job they did. The entire staff were extremely professional and they kept me informed on the progress of the repairs. They also handled everything with my insurance company. I hope you are never in need of a body shop, but if you are I highly recommend this one!

Walked in was immediately given a “why are you here look.” I asked the main guy what the soonest appointment he had available. It was extremely awkward and he angerly said “mid January” I said “Ok, I was hoping for something sooner but I will wait because I’ve read your reviews on line and none of them are bad.” He said “ok.” I asked about quality and finished product and my “OCD” like expectations. He fires back and says “Well, thats just the wrong attitude to have....” he then says “I can fix it but ocd is the wrong attitude!” I work very hard to afford what I have and I take very good care of what I have (And no someone hit me.) I was only looking for someone that takes pride in their work and is about the customer. I would have thought these weren’t issues based on the reviews. At this point I’m very confused about the poor customer service but then he referred me to Laurence Hall or Arrow Ford. At this point I realize this isn’t the place I read it was. Be warned!!!!

They did an amazing job on my car!!!!! Will always go back.

Ricky and his staff did an amazing job handling my vehicle’s insurance claim and repairs after a pretty bad accident. The repairs needed were extensive, but they managed to complete it in a very timely manner and kept me informed every step of the way. The car looks brand new again! Thank you all for your hard work!

Quality service and communication. Had my truck done a week early and they even cleaned it for me. I hopefully won’t need body work again, but if I do, I’m not going anywhere else.

I was only without my car for a short time. Ricky kept me updated on their progress with my car which I appreciated. I would definitely recommend them!

After hitting a deer in my 2-month-old truck, Key City Collision got it back to us looking brand new again. Not only are the repairs flawless, they also took the time to wash and detail the truck (inside and out). If you are in need of any automotive body work, do not hesitate to go see Ricky at his brand new shop. You won’t be disappointed!

The staff there was very nice and they do excellent work

Very personable, knowledgeable, and friendly. Kept us informed on the progress, which I appreciate it. And finish the job a few days before it was scheduled to be done!

If you’re looking for professional auto body repair with outstanding customer service, then I highly recommend Key city collision!

Great people to work with did an excellent job fixing the front end of my camry!

Excellent service and high quality work. JHMy 1999 Toyota 4 Runner was showing its age on the hood and top with clear coat chipping and oxidization. Now it looks amazing and the cost was very reasonable. Ricky and crew went the extra mile to get the job done quickly. I couldnt be more happy. BH

So glad we went with them for our repair. They were kind and so helpful, we felt as if they really went the extra mile getting us back on the road!

Super nice and provided great customer service. Will definitely use them in the future if needed.

Great Customer Service and fast repairs.

They repaired my truck after hail damage and did a great job!

Friendly service and very helpful. Would definitely recommend.

Ricky and his crew are first on ny mind when I need help with my truck...

Outstanding service and quality.

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