The girls working there weren’t welcoming nor did they help me and my friend out at all. They just stared at us and then continued to talk to their coworkers like we weren’t there. We initially planned on buying shoes today but after that experience we decided it wasn’t worth it. Pretty disappointed. Usually the staff working there is great and willing to help.
Love th8s store great sales
Always found nice shoes and great smiles, I really recommend journeys
Best place for large selection of shoes from Doc Martens to shoes from Toms. Staff is always helpful and eager to please. Ive shopped at Journeys since the late 80s when they opened in Houston.
Every time I go into this local Journeys I always find myself being greeted by a comfortable environment. The entire team is extremely wonderful, theyre always so quick to acknowledge customers that come in and out and their Store manager Cole is the BEST !
Been there Ive been looking around
Went looking for a specific sneaker for my daughter. We were greeted immediately, and allowed to look around without pressure. When ready to try on Roza and Carla were there to assist with smiles. Roza opted to run in the back for the requested size and after trying on 6 different shoes, we found the right size. Roza was pleasant and not bothered by the constant trips to the back. This was my first time shopping at the store and these two young ladies made it very enjoyable. Their customer service was impeccable. If all establishments in the area cared about their customers as much as these two young ladies do, I wouldnt have to travel to Roseville. Thank you ladies and the staff (the girl who smiled from a distance and the young man helping at checkout) at Journeys. You outdid yourselves today!
Nice for the younger crowd. Good selection of shoes for everyone..
Decent selection. Good sales. Shop here sometimes if zumiez dont have what I want.
Great place👍 Awesome service👍
Great variety of shoes and friendly staff
We tried returning a pair of mismates at this location that we purchased from a different location. The manager Isaac was rude and unwilling to make an exchange. He argued with us saying that he did not want the inventory to be off. Another female employee involved herself and insulted me and my mother? At one point she said that Im a piece.....and I should zip it. Finally another male employee exchanged the shoes but the verbal insults continued the whole time.My husband and I explained that we live nearby and was inconvient to track back to the other location. They have horrible customer service and the insults were offensive. I would have given negative stars but its not an option.
They have really mean staff how rude people if they are that rude they should close down journeys
Found just the shoes I needed for OK price
Very expensive
Great store