Had a fantastic experience! HAROLD was such a huge help in getting us a great deal! Fantastic customer service. Ended up filling up the vehicle for free with a 6 week free wash tag. Aaron helped us with a great 7yr/ 100,000mi warranty. Love the vehicle and I HIGHLY recommend asking for HAROLD when looking for a new vehicle!Thanks guys for the wonderful experience with our growing family!
Had an amazing experience in sales with Harold. Totally listened to what MY needs were. Then Aaron in finance also a hoot to work with. Highly recommend these guys and the Wheeler group!! Thanks guys. Love my CX5!!!
So my mother decided she needed a new car but didnt know what to do? 2020 has just been Crazy? We went to Wheeler in Yuba city and talked to Jay and his Team. THEY treated my Mother so well and it was stress free! If anybody is looking for a Nice new or used Car or Truck go to Wheeler in YUBA City! Best Team in Town!
My car was in a collision with another driver who rolled down a hill and smacked my whole front bumper lights radiator windshield. Will the manager of the body shop gave me excellent stellar. Service. He took car of me From the time the car got towed into the shop till it was time for me to pick it up. he took care of my rental.made sure it got back to. Hertz he kept me posted on what he was fixing. I had a great customer service experience ps IVE. Been in customer service for 45 years. I took care of about 1500. customers a week give or take will and the Wheeler crew. Are ace 😄
I go have my oil changed I have 4 vehicles just took 3rd they are the most friendly and hospitable group of people I met you even get your car washed n vacuumed they get 10 Stars the young man who is supervisor n cashier are good people
Really awesome customer service especially from Ronny.. keep up the good work..
Brought car there service advisor took notes..... Called me into the bay 20 minutes later to explain part of the same problem I told them. I agree to the fix of that part but the other 50% of my issue wasnt even addressed..... I bring it up to the service advisor attention and she basically tells me I never mentioned that..... Worst customer service..... DONT DO IT GM SPECIALIST ARE AROUND THE CORNER..
They quickly tried to scan you
Great service! Felt very well taken care of. Love how detailed they are when I describe a concern and need parts. Very helpful all around. Had to drop my truck off for a quick over look, took a clean shuttle home and was picked up when done.
I will only window shop here. When it comes to buying, I go out of town. Wheeler Chevrolet-Cadillac owners are counting on locals to shop locally and NOT engage in any research before buying a vehicle.
This has been the best experience I have had with any dealership, and I have been to many dealerships All over the country. I’d like to single out Aaron and Joshua specifically. They were no pressure let me look on my own accord without the typical salesman standing next to you the entire time and they genuinely went the the extra mile to get me in my new truck. They were also just great people to have a normal conversation with. They are fair, respectful and I will keep going back there as long as I can.
Their service team is very nice Michael is my favorite person to deal with the only complaint I ever have is that theyre waiting room is really hot....and they dont have any water for you to drink while youre waiting for your car to get done. but the people are very nice and their work is very good and theyre a really nice place to get your car serviced and to buy a car.
My Husband brought his 2013 Chevy Silverado in for a oil change with the multi point inspection to the dealership last week. On his way home, he noticed the truck wouldn’t shift past 3rd gear ( automatic transmission). He pulled over and checked the fluids and found out there was zero transmission fluid! He had to buy fluid and fill it up on the spot! Apparently Chevy does a half a** job when doing oil changes! They didn’t add any transmission fluid and now we had to take our vehicle into our mechanic because he probably drove the 100 miles to work without fluid! I’m not sure what happened but I do know that they should have checked it and topped It off! We rely on oil changes and proper maintenance of our vehicles so they will last!!! We take it to the dealership and pay the 60 bucks so that we don’t run into problems like this!!!!! They should have added transmission fluid when the did the oil change period! Good luck complaining because they do not care!!!
I had a great experience working with Jason and his team. Bought a used 2016 Colorado perfect condition for a great price. Jason worked with me to make sure I was comfortable with everything and never pushed anything on me and acted like a great salesmen. If I ever have to go through it again Jason will be the first one I’d contact!
My husband bought a 2021 Silverado and
They got great vehicles and great sales people. The finance manager Joel, I think it was, was the best person to work with. He made me feel like family. He even invited me over to his house after I bought a car from him. Im planning on taking him out to dinner one day, since he was so kind and helpful. Hopefully he gets some sort of award, recognition, or promotion for how awesome his customer service was. I will only buy a vehicle if hes doing my paperwork from now on.
Thank you Jason D. for your patience, your friendly, knowledgeable customer service, and getting us into the perfect new car. Jason explained the cars features and latest technology, while answering all of our questions. We recommend you see Jason to purchase your next vehicle, so you too can receive outstanding five star customer service with no pressure sales tactics.Thanks also to Joel S. for your awesome assistance in getting us quick, multiple finance options, and a great price. Joel made sure we understood the choices available for additional warranties, interior and exterior protection options. He made the financing portion of our purchase easy and painless!!We recommend you visit Wheeler Auto Center and see Jason, Joel and the friendly staff to get your next vehicle. See for yourself what Five Star Service feels like!!
Was able to get right for an oil change and tire rotation. Recommended.
I have been here now 3 times looking to see what they Had as of trucks and never once even greated with a hello.
I highly recommend coming here! I was so satisfied when I left with my car. I wasn’t 100% sure what I was looking for but Jason set me up with exactly what I needed, and for a great price. They go above and beyond to get you what you want and need. They even helped me try and fix my broken phone while I was waiting to sign paperwork. If you need a car, you should DEFINITELY come here, you won’t be disappointed.
I just bought a car from Wheeler Chevrolet. Jason Darby, our salesperson, was very knowledgeable and helped us find the right car for us, with all the features we wanted, but also met our price range. I am very pleased with the quality of service and the amount of time spent helping us with the purchase of our car. The entire experience was no-nonsense and I sincerely felt like they were open and honest with me from the very beginning, which is very refreshing at a dealership. We got the car we wanted, the price we wanted, and a very fair trade in. I would gladly purchase a car from Jason Darby and Wheeler Chevrolet in the future.
After the campfire we needed to replace our vehicle. The Ford Edge that we bought their broke down with a transmission problem just months after purchasing it. Wheeler Chevy auto took the Ford back completely paid it off and sold me a different vehicle at a great price. I highly recommend their sales person Frank who also goes by Frankie there. He is sweet personal and not just out to make a buck from Commission. If you go there to buy a vehicle buy it from Frankie
I had been looking into purchasing a truck for some time and when i went to Wheelers i found the perfect truck all thanks to Juan Velazquez! He was an amazing salesman. He was very helpful, easy to communicate with and showed me some great deals. And a huge plus that he is also bi-lingual! I would totally recommend him to my friends and family. He definitely made it happen in getting my dream truck! Thank you sooo much :)
Jason was the salesman that helped me out and he was very courteous and helpful throughout the entire process. From the moment I pulled into the parking lot to when I drove away in my new car he was very helpful and just an all around nice guy. I have been to other used car dealerships before and I always got the vibe that they were adding extra fees to the total amount, or the asking price was too highly to begin with and haggling was required. Wheeler auto center had an extremely competitive asking price from the get go and the entire process as far as financing was very streamline and transparent. I never once got the feeling that I was being ripped off or they were adding false fees to my total. I would definitely recommend this place to anyone looking to buy a newer used car with low mileage at very competitive prices.
Great experience overall. They take the extra time to make sure you totally are happy. Jason Darby was a great salesman and highly recommend. Not pushy at all they listen to what you want and help you get there. Couldn’t have asked for a better experience. J Park the sales manager was great and everyone was super polite. Would go back in a heartbeat and will be a repeat customer
Nice guys. I went here to see if they had a fast charger on my way up North. They didnt at the time, but they were still happy to help if they could. If I lived in these parts Id consider buying a car from them. The service department is good.
Great Service. TC and the Staff asked what I was looking for and didnt give me the run around. I walked in knowing what I wanted, price I wanted to spend and that I want to buy from a local dealer. TC found the Truck, met my price range and got me through the paperwork super fast. I am extremely happy on my experience with Wheeler Chevrolet and the Staff the have. Definitely going to be back when I need to purchase again. Thank you TC and Wheeler Chevrolet Staff for the great work. Five 🌟S
Couldn’t have asked for a better experience. We shopped around for the best price for our new Tahoe-we got the best price and as an added bonus we never felt pushed or rushed through this process unlike several other dealerships in the area. These folks at Wheeler were amazing!
I made an appointment online for a recall service on my vehicle. They emailed me to request the VIN so they could check to see if the parts were available (they were). They completed the repair in less than half a day. They offered me a free ride home while I was waiting and picked me up when it was done; they also washed and detailed my car at no charge. I received excellent service- I think some of the other people leaving one star reviews are unaware of the difference between dealer service and jiffy lube.
This is a family owned dealership and it shows. I enjoyed my experience with Wheeler Mazda from start to finish. I mostly worked with Jason, who was friendly and knowledge, but everyone I met at the dealership was friendly and carried themselves with a cheery disposition. I will confidently recommend them to anyone
Took my cruze in for an oil change today at wheeler Chevrolet. They broke my window visor that was less then a year old. the service rep came out to let me know what had happened and stated he was going to take care of it for me, then moments later the owners son came over and informed me they wont be responsible for an aftermarket part and he was sorry. He made no attempt at customer service or fixing the problem just a not our problem have a good day. If thats the kinda service your after then wheeler Chevrolet is perfect for you if not i would suggest somewhere else where they attempt to value customers or at least there vehicles.
Jason Darby helped us purchase our GMC Acadia and he was great! I highly recommend getting in touch or going down and meeting Jason if you are looking to buy a new car. Very personable and fun to talk to and work with. He is very knowledgeable about cars and was very genuine, it never seemed like he was trying to sell us on something, but instead help us find the right vehicle for our lifestyle and our budget. Will be a repeat customer!
Jason Darby is the best! He not only knows cars and trucks inside and out, he is also able to help you get a great deal. We recommend Jason Darby to all our friends and family!
Ask for Tara when you go there tell her I sent you!! She is such a sweetheart. She isnt like the other salesmen that get fed up with you quick and just want you to buy. She cares and it shows. Great work youre a community hero!
I had the best car buying experience this last weekend at Wheeler! I told the salesman, Jason, exactly what I wanted and he delivered! He never tried to sell me on anything, just got me the car I asked for. I highly recommend this dealership and working with Jason for a no pressure experience.
This place gets mine business.,unlike other chevy dealership in town. Explained everything, even mechanic came out and spoke to my son and myself.engine still bad has 27,000 miles now. I have 7 claim numbers.needs almost $8000 rebuild. Warranty up. No one will help anymore. Not safe for my 19 year old son to drive for diabetic specialist appointments. Fought dow 2 1/2 years. Wheeler helped until warranty ran out in August 2019.Employees and staff pleasant kind and wear masks. Thank you
I am extremely impressed with the level of professionalism I received from Wheeler. I thought purchasing a car for the first time all by myself was going to be super intimidating but Frank made it stress free! The staff at wheeler made me feel super comfortable in my car shopping experience. I am so thankful for the help from everyone at wheeler!
I have known Jason Darby for several years! He is the best at getting the customer what they need/want at a price they can afford! He will take care of you from start to finish!
My husband and I went in there not exactly sure what we were looking for and Jason really helped us out. He showed us at least 10 different cars, let us test drive 4 of those, and stayed two hours after hours with us to make sure we went home with exactly what we wanted. The dealership also had amazing warranties. Even after we came home with our perfect car there were a few things to finish up with it, and Jason texted me always updating me on the status of things as well as set up my appointments for me so I didn’t have to. He was such a big help and I definitely recommended anyone in the area to check them out whether your looking for a new or used car!
I had Frank help me out getting my Mazda 3. He was very helpful and introduced me to the whole staff. Every one was nice and professional. I love driving my car so thanks guys!
I called a number of car dealerships looking to lease a new Cadillac ATS and Wheeler Cadillac and its sales representative Matt gave me the best deal by far. I have been driving my ATS for a month and have not experienced any issues. I recommend Wheeler Cadillac to others.
George Phillips was the friendliest, most knowledgeable salesman Ive ever had the privilege to deal with. He set up all the electronics for us and made sure we understood how everything works. We love our new Malibu! Thank you George.
I would like to recognized Randy Breceda from Wheeler Auto Center for an outstanding job of assisting me with my new car purchase. Randy is knowledgeable and provided information and support during the whole process. I purchased a 2018 Equinox and love it, even 3 weeks later. I would recommend Randy to anyone looking to purchase a new car.
I bought a 2020 Colorado for my business and I will be back this year to buy my other 2 trucks I need from them! Samantha was great to work with and the finance team was awesome too!
Wheeler ripped me off for almost $1700.00 on a repair that was made up and not even the problem. I have notified the BBB as well lodged a formal complaint. This dealership is not to be trusted and are scam artists. Right now I will do whatever it takes to expose their lies and Ill fight for my refund. My car was never fixed by them even after having it owed there twice. My car was eventually fixed by myself for a $19 dollar part. I WILL ALSO Write General Motors and file a complaint with them, and I will publicly expose them through my social media platforms as well.
We had a very positive experience with Jason Darby and Sue Vang. We have been looking for 2+ years and have had a variety of experiences with salespeople and dealerships but Jason made it very easy to purchase a vehicle and was very low-pressure. He is also very knowledgeable about the different models and packages. We highly recommend Jason!
I just wanted to thank Dustin for making our car buying experience painless. He was very professional and a lot of fun too! It may have taken a little longer than we had expected but thats because Beth worked really hard to get us a payment we could easily handle. We would definitely visit Wheeler Auto Center for another vehicle. Thanks guys!!
Randy did a fantastic job with helping us get out of the vehicle we were upside down on and into a new one, with a monthly payment we could afford. I highly recommend this car dealership! Thank y’all!Shaun and Haley Castor
Had a great experience here with Jason who helped hook me up with a perfect truck for me and was very professional and friendly the whole time.
Frank Gaither helped our family get a beautiful Chevy Cruz this weekend. He provided us with amazing customer service! He made the whole process easy and enjoyable! We feel like we have a new friend and will be shopping with Frank again in the future!
My husband and I had the most wonderful experience buying a new truck with Sue and Frank. They were super helpful by helping us find the exact truck that we wanted and taught us how to use all the features in the car. I highly recommend this dealership.
Thank you Audrey for making our truck buying experience so great and easy!Audrey from Wheeler Chevrolet made our buying experience super easy! She made us feel comfortable and did not push us to buy. This made us WANT to work with her.We moved to Oklahoma after buying the truck and Audrey never stopped helping us! She continued to give us great service which is so unbelievable. I would have never expected that and i’m So glad for her. I have contacted her several times since the move and she helped me with each question I had.I would most definitely recommend anyone who is looking to purchase a vehicle from Wheeler to ask for Audrey. You will not be disappointed.Thanks again Audrey!Marc Larion
Service was great!! Ask for jason tall dude with the slicked back hair and beard. Super friendly, knowledgeable and helpful, regularly checked in even after the sale (but not in a bothersome way) to make sure all was well, even kept up with us after we moved east cross country and maintained his customer support all around the staff was great and we got a killer deal, would definitely recommend wheeler to anyone!
Had a GREAT experience with Jason. He wasnt pushy trying to sell my wife and i, and when we decided on the truck we wanted he and Frank made sure we got it when i needed it. I would recommend them to anyone. I will be back when we decide to buy another new vehicle!
Josh was awesome. Made my sons first car shopping experience amazing.
Our experience at other lots started off horrible, until we decided to come to wheeler auto center in Yuba City, they are a unique & fantastic team that went above and beyond to get us in our first brand new car, we would like to recognize Matt in Sales he was awesome, Tony Asst. Sales Mgr. was very informative in guiding us through the process & Frank P, Sales Mgr for really digging deep to find us the right finance company and amounts that would not drown us but help us have all the best, Thank you for turning our first experience around and making it a pleasure to buy, will be sending folks here for sure!!!
Matt was extremely knowledgeable, helpful, and personable. I couldnt recommend him enough for those who want to either buy a new vehicle or even to just check out what they have. Definitely ask for him when you visit!
Just recently purchased a vehicle form Wheeler in May of 2019. I had a very pleasant experience with everyone involved in the purchase process. It started with Tarah Bluthardt who assisted me with test driving multiple vehicles and it ended with Tarah showing me and thankfully setting up all the technology features of my new car. Sue Vang and Tony Lazano also went over the paperwork with me thoroughly, answered all of my questions and concerns, and made me feel very comfortable with my decision. Thank you to everyone at Wheeler that made the process quick and easy.
No pressure sales proved to be the difference at Wheeler. Jennifer treated us with respect while letting us test drive multiple trucks before deciding on our perfect fit. Thank you Jennifer. Also big shout out to Jason for his help.
The fleet manager Frank helped us so much through the buying process. He made sure we got exactly what we wanted and needed in a car, and made the process as smooth as possible. He provided us with snacks, coffee, and a smile through the whole transaction. Very personable and respectful man and company. We will be lifelong customers.
Frank is awesome and was very professional but made the car buying experience for my wife and I fun. I was absolutely surprised how well he knew about all the features the Trailboss had and how enthusiastic he was. We were able to get deal and the overall sales process was easy and smooth. I didn’t have to worry about talking to 3 or 4 people when negotiating. Frank handled everything! I highly reccomend and you will he treated very well. Great service!! Very happy with our purchase and our new truck!
George really helped me find the right truck for me and a great price for it! It was a very comfortable experience, George and the team were not pushy at all. Thank you for the service!
Very friendly. My dog was treated like a real special guest. Great service and great people working there.
Frank Gaithers and Joel the finance manager really made me feel special and took the time to truly get to know me and my family. He wasn’t just trying to sell me a car. He took an interest in what I truly wanted and he made it happen. If you need a car go see Frank. Thank you very much for your customer service. I’ll be back for all my car shopping needs.
They gave me free snacks and cleaned my car seats during my oil change at no charge. Outstanding service with a kinda long wait
Shane, Sue, and Tony we all very professional and helpful. They followed up with me and worked around my scheduled as I was traveling out of state a few days after making my initial inquiry. Shane was awesome during the process of signing paperwork and showing me my new car. Very satisfied with the service I received.
Hello,I just want to make a suggestion regarding your service department. Your employees are very courteous and as efficient as your system allows them to be. You could use a new business model for processing your intake of customers for service. The whole process seems a little antiquated and slow. Get with the 21st century with your computer system, just a suggestion.
I purchased a vehicle & my salesperson Jason Darby was great. Helped us get in out with great customer service. Two thumbs up!
I completely loved my experience. It was really quick, no pressure and everyone was laid back and made me feel comfortable buying my vehicle the same day. Look for a gentleman, Jason Darby, helped me from start to finish and made me feel happy with my purchase.
Great dealership! Make sure to ask for Jason Darby when looking for a new or low mileage used vehicle. I’ll take care of you!
IF looking for a new auto, get over to Wheeler and Have Randy Breceda and have him get you in a new car or truck. Randy worked day and night making sure we had the financing for our new truck and work with me for the lowest rate. Randy stayed in contact with me until we got the deal done. Thanks for all your hard work....your the best.
Awesome to work with Tarah B. helped me out and made the whole process simple, quick and easy. Great service.
They Wouldnt work with us unless we had lots of cash to put down or great credit. Went to Roseville Justbettercars and they worked with us and we drove away with a way newer and better SUV for cheaper and less miles on it and was treated with respect even though were a low income family.
I like Wheeler. Bought 4 vehicals from them over the years and i would again. Just some service quotes today. Prices in line with what i expected.
Frank Gaither was terrific, fun, friendly and very knowledgeable about my automobile purchase. He went the extra mile to make my experience a great one at Wheeler! Great job Frank, I appreciate your hardwork and dedication!
This is regarding the service department. I recently moved here from Oregon and took my Cadillac in thinking I would get superior service from a recognized dealer. Boy was I wrong. I was quoted an amount for my oil change, car wash and tire rotation. I dropped my vehicle off in the morning and didnt receive a call until almost 5 pm. Which is way too long for an oil change. When I arrived back at the dealership I realized that they had not completed the tire rotation as promised. I spoke with Brent and he apologized and made me an appointment for Monday morning to have it completed. I was fine with that. Almost as soon as I left my check engine light came on. So I drove right back. Only the service people were all gone for the day. I spoke with a salesman. He gave me the name of the service manager and told me to call in the morning. I and my boyfriend called several times without a call back. I still had my appointment. I took my vehicle back in at my scheduled time for my tire rotation. I asked for the service manager. He came out and was very apologetic. He promised he would get everything taken care of in a timely matter and offered a car wash as well. I again left my car for almost 7 hours. I get a call again stating it was ready. I arrive again, to see that the tires were not rotated. I was informed that my car, which has stock tires and Cadillac rims can not be rotated because the back tires are slightly larger than the front. They also decided to just give me a coupon for a free car wash instead of running it through themselves. What a disappointment! I left my vehicle all day and absolutely nothing was done. Not even the car wash. They did however hook it up to the computer to find out why my check engine light had been on even though it was more off. Im pretty sure that takes just a few minutes. Also, the service manager promised that he would personally see over my vehicle while it was there. Which also did not happen. I dont think they have any idea what they are doing there. They of all people should have known that my tires couldnt be rotated. I will never return there for any service ever!!! Just a bunch of empty promises and shotty work. Dont risk your vehicle with these people! I wish I could give them a Zero! I will make sure all my friends and family know not to take there vehicles here. Shame on you.
We purchased a 2013 subaru wrx from these guys with only 60k miles on it. Not even 3 days later my fiance was driving on the freeway when the car suffered complete motor failure she was barely able to get to to the side of the freeway as the car died. So first thing we do is call them, they tell us to bring the car in so they can look at. So we have it towed there and make the 3 hour journey in our own car to make sure this is dealt with properly. Once they get the car they spend 10 minutes diagnosing it. They then come back saying they cant see anything wrong with it to which I reply I can go pull out the dipstick and show you metal flakes in the oil if you dont believe me. So we leave the car there for them to diagnose it over night. The next morning they call explaining they will help us out by doing the repair for half price being $4000 out of our own pocket for a car that they very well knew was a lemon. So I got extremely frustrated and started doing my research. The first thing I did was call subaru who eventually were gracious enough to let me know there was an extended warranty on our engine. So called wheeler back and told them to have our car ready to be picked up. We arrive and there is dirty engine parts crudely left in our passenger seat, they didnt even put the car back together. We finally got the car to Subaru who did the repair free of charge and guess how much the estimate was $8000. Hmm thats funny thats exactly double of what wheeler quoted us. Id also like to mention how incredibly rude and non helpful the employees at wheeler were about this whole situation. If you value your money, time, and emotional well being. I strongly urge you to never step foot in this dealership. Extremely shady business and I cant believe theyre still in business with the way theyve treated us. Just glad we got out of this mess by doing our research and standing our ground. Dont let this happen to you.
My mom was in desperate need of a vehicle but had major limitations in her retired state on what she could afford. David and everyone at the dealership went above and beyond to make it work. It was a spectacular experience for her and she was able to drive herself home in her new vehicle today
I could not be more pleased with my new car and the service I received from here! George Phillips was amazing he explained everything made sure I understood everything that was going on he made it as smooth as possible and was just over all great to me and my mom he listen to our concerns and our needs and made sure I walked out happy ! I am Definetly going to recommend my friends and family!!! Thank you !!
Bought a new chevy bolt 11k off sticker with some nice rebates
Come here and ask to see Randy Breceda. He is very professional and honest. He will make your car buying experience easy and fun !!
Just trade-in and purchased my fourth Mazda from Wheeler and this transaction was my best experience yet. Austin Duenas was extremely helpful and walked me through every step of the process. All the staff was very helpful and friendly. Will definitely be back when it is time for my next car purchase.
What a great experience for my first new truck these guys are top notch never pushed me into something they let me look and pick the one i wanted thanks a million george!!!
Had a friend who took his car there and they broke a part on his car and refused to fix it. They stated that since it was an aftermarket part that they were not responsible if they broke it.
What a wonderful experience I had for the first time buying a car
My husband and I brought my new Traverse in for warranty service. On the way to the waiting room, I stopped at the restroom. When I came out I couldn’t find my husband. I noticed Jason Darby coming toward me and he told me that Bill was in his office. Bill said that Jason had found the Silverado he was looking for. We came in for a service and ended up purchasing a new truck. We have purchased 4 vehicles from Wheeler and used the service dept for years. Everyone goes above and beyond to assist us. Thank you, Jason, Joel and Teyah. You are the best.
Unprofessional staff working here we are much better to go to Reliable Cadillac in Roseville, greater selection and Pricing is on point and tough to beat. You will be happy you did!
You would think that someone in the parts department would have some idea which parts to order, but apparently not at this place. They needed to order parts to service my car, so I prepaid for the parts and waited for their call. When the parts arrived I gave them a call and they told me to go ahead and have the car towed to the service department.Once I got there the service adviser immediately told me that the parts department didnt order the right parts, so now I need to pay twice and wait for the new parts to come in, leaving me stranded in the waiting room over something that would have only taken a few hours to fix if not for their scatterbrained incompetence.If their parts people dont even know which parts to order, the one thing their supposed to know, then I would hate to think about whats going on in the rest of the organization. Make this place your last resort for service.
Andrew in service was so helpful and the lady that drove the shuttle cant quite remember her name was one of the nicest people Ive ever met I would recommend them highly wasnt buying so dont know anything about the sales people
Tony Barajas was amazing to work with. We’ve purchased three vehicles from wheelers and we’ve been happy every time.
We came in looking to buy a Chevrolet Tahoe and we were lucky enough to get to work with Austin Duenas! Easiest time I have ever had buying a new vehicle. Austin and the whole Wheeler crew were great to work with. Thank you Wheeler Chevrolet my family and I will continue to refer all of our friends and family your way!!
Updating my review after 1 month of dealing with this dealership. Below are my experiences:1. I came in for a detailing of the car and was expecting a rental vehicle to get back home. (Dealership: Oops, sorry about that, come back again from Sacramento)2. Dealership was going to give me fuel for last time (Dealership: Oops we forgot about that)3. I was suppose to receive a car detailing kit (Dealership: Oops, we meant to give you that, come back in from Sacramento)3. Im missing the floor mats for the car, in order to check if they came with the car the dealership needs to check the MSRP Sticker(Dealership: We will let you know)4. The review mirror accessory is an aftermarket part that is not from Mazda (Dealership: We will let you know what we can do)5. I spent an entire week calling for an update on the mirror accessory. Each time I would leave a msg and no one would call back (Dealership: We will let you know)6. The MRSP (Monroney) sticker is missing from my paperwork (Dealership: We will let you know)I am still waiting on them to provide updates 1 MONTH AFTER PURCHASE and as of right now I am potential out $500 due to them.
Got a recall fixed from them and the didnt give me the appropriate paperwork for the DMV. when I called them, they said theyd have the paperwork here when I get there. They didnt and they moved slow. If they had the paperwork done when I got the work done then I wouldnt have to wait forever at the DMV again. Thanks William Livingston for not doing the paper for me.
Greatplace to find a car
Best Chevrolet and Cadillac dealer anywhere
Great service for the price. Got my oil changed, tires rotated, and a car wash for $35 with a $15 off coupon. Boom
What a great experience! Got the Silverado I wanted at the best price I found! Save yourself the time and just go see Bill and the guys at Wheeler you will be glad you did! Thanks!
So I stopped at 3 Chevy dealership and al 3 turned down my offer on a Tahoe. I was so down that I called Elk Grove Subaru and reserved the new Subaru ascent, but my heart was still in the Tahoe. I looked all over northern cal and the Bay Area and there were only a handful of dealership that had the color and the features I wanted. A few days before the arrival of the ascent, I decided to look up wheeler auto center in Yuba City. I figure I give it a glance and sure enough I found one that had everything I was looking for. I shot randy a text and gave him my offer knowing for sure he’ll come back and tell me no. To my surprise they accepted my offer and was willing to drive the vehicle to me to complete the sale. Well the next day I got off work, drove there and drove my new Tahoe home. I was very surprise bc 3 other dealership turned me down except wheeler. They are very easy to work with. Wet honest, and willing to help out customers. They accepted my offer over texting. How easy is that? Highly recommend wheeler very your next experienceGary
George Phillips sales person did an outstanding deal on my new Chevy 2018 Silverado this is the first time I have had such a great experiencebuying a vehicle George was very helpful through the whole experiencethanks George and Wheeler Chevrolet