Excellent experience as we had 65 year old garage door which presented unique challenges. Every one we dealt with was very professional, kind and thorough. Left the job site very clean. Highest recommendation
Very professional.. Punctual and polite.. Actually showed up when other company did not and fixed out problem in no time. I highly recommend Crawford Doors for anyone who needs quality repairs and service . THANKS ALOT Justin..
Had a server room we needed access to. Owner lost the key. These guys had a replacement made up that fit like a glove within minutes. Save the day! Thanks !
Tried to close garage door with broom handle in the track. Really ugly. Crew was out that morning. Fixed in an hour. Wife is happy. Life is good.
These guys are as reliable as ghosts... unbelievable how they play the run around games.. I have been waiting for a quote from them no joke for OVER 8 months.... first they come out to do an estimate around November.. never head back.. Call back in January they have no records of the quote.. so they come out AGAIN... and i still HAVE YET TO RECIEVE an estimate. They just keep telling me Mike will give you a call by the end of the day. Never does. I have finally decided they are not worth the wait at all. And contacted an actual professional company.
Cant say enough!! Very professional, reliable, excellent customer service, and high standards, great quality. Jeff is very knowledgeable, kind, prompt, and takes the best care of his customers. Hes been taking care of us for many years.....5 Star definitely!!
Very responsive and professional. They were highly recommended and I can see why. They know their stuff and have competitive prices. Will give you the information you need and be honest about things without being pushy or salesy.
Had an issue with a garage door opener Crawford installed a few years ago. Called them up and they came that day. There was an internal problem with the opener. We contacted the manufacturer together. They sent the new part. Once it came in the mail Crawford came the next day to install the new part. Would not take any money for the labor. I will always use Crawford for any garage door work.
Could not open garage door due to broken spring. Crawford Door was there the same day and did a temporary fix until they could get the part. They returned as promised two days later with the new parts and completed the repair. Their technician was very courteous and knowledgeable and finished the repair within an hour. Ive had the pleasure of using Crawford Door for repairs 4-5 times in the past 25 years and have never experienced bad service. Quality repairs at reasonable prices. Thank you employees of Crawford Door for your great service!
I called Crawford door at 8:45 on Tuesday morning because I had backed into my garage door and the door came off the tracks & was bent. They were at my house before 10 oclock & had it fixed by 1030. The tech was extremely knowledgeable and very nice. Over all the experience was fantastic. I will use them again and they are hands down the best company I have dealt with.
Came and took care of the job the next day. The guy even pointed out some things I didnt notice and fixed them. Im satisfied!
Outstanding service!! Super simple to make the appointment, Bill was here the next day right on time and did a fantastic job. Im very happy with the service. Thank You!
Nice family owned business. Very pleased with my door and the way I was treated by everyone. Give a local business a chance...
Our garage door broke during the really cold weather we had a couple weeks ago. We went with crawford and they were very prompt and cost effective. They even came out and fixed the busted door for free so we could at least close it until the new door parts arrived. They also didnt have any 1/2 horse power openers so they upgraded us to 3/4 horse power fore free. The new door looks great and is extremely quiet compared to our old one. Definitely recommend.
The technician was great when he diagnosed the problem with my garage door opener and called the manufacturer to get a new part under warranty sent to me. Different technicians came to install. Unfortunately they did not know how to set up the garage door opener to accept WiFi. So I had to get a friend to climb up on a ladder to help me pair the system. The point of this opener was it’s technology- so it worked for 10 months and then the ‘brain’ had to be replaced but the technicians wouldn’t or couldn’t set it up. Very disappointed.
THE go-to service for overhead door repair. Quick response time. Big or small job; they do it quickly and their work is ALWAYS quality. You have a customer for life.
They were super nice and quick, came same day! The guy (Bill) was so amazing he even fixed my door from squealing and squeaking too! I highly recommend!
Is there a 6th star? This company deserves a 6th star if it were available. Jeff in the office is incredibly easy and friendly to deal with. The tech he sent out, Chris, was a real pro. Friendly, courteous, prompt, talented and extremely honest. He had nothing but my best interest at heart. Chris offered cost saving suggestions and solutions that left me feeling like I wish all home service companies were owned and operated by these folks. A+++++++++++++
Just had my door spring installed by Chris and Gerald. I just wanted to say that you have two very good employees. They finished the job in about 15 minutes and even helped me with a problem with the door sensors. They were very knowledgeable and helpful offering tips on maintaining the spring as well as the opener itself. All too often people write to make a complaints when they are not satisfied. But I am very satisfied and I feel that good workmanship should be acknowledged just the same. I will definitely call you guys again for any garage door issues and suggest you for anyone who might need garage door service. Thank You.
Called for emergency door repair on labor day weekend. They were prompt, polite and efficient. Did great work!
Chris and Matt just installed a door for me and did an EXCELLENT job . Very prompt, polite and professional. I would defiantly recommend Crawford and I will personally request for Chris and Matt to come work on any of my doors
Wonderful and prompt service! Our motor died and within 12 hrs they replaced our motor. I will forever be thankful for the prior homeowner of our home for posting a Crawford sticker in our garage; Crawford has helped us 3 different times for 3 different/random issues with our garage door/components over the past 10 years.
My Go to place for everything related to my garage door. Always prompt and friendly.
Great service. Take good care of their customers
I was really impressed on how they installed the door. They had to add wood to make the garage stronger so it could hold the new door, they went above and beyond.
Easy to schedule, fast response time, really knew what they were talking about, polite, and good service. The only negative is it ended up being $45 more than the original quoted price over the phone because they didnt have a part in stock.
I was impressed that Bill knew exactly what to do to fix our garage door, and the price was reasonable.
Timely. Professional. Ive used them a few times over the years. Ive compared pricing before and found them to be priced fairly.
My garage door was replaced with a Life Master system which is a quietsystem. There was a problem with a sensor that had to be replaced and Crawford was persistent in correcting the problem, and replaced the entire system. The installer (Bill) was outstanding!!! I would recommend them for any garage door problems. Thanks for being a great Company!!!!
Professional Work Completed, Performed Preventative Maintenance, Communicated well, Honest and respectful Service, very pleased, completely Satisfied, Highly recommended!!!!!!
We used Crawford Door for our loading dock shelters. Normally we use Overhead Door in whitmore lake but we decided to go with a more local business since we are also located in Ypsilanti. The price quotes we got were the same basically. Installation was performed and a few months later the plastic ceiling of the dock shelters cracked and fell apart from the temperature fluctuations. Maybe these were cheap dock shelters. However, I called Tim who installed the dock shelters and he never returned my voicemails. This is unacceptable customer service. We will not be using Crawford Door anymore due to this experience.
They have not helped me twice from two different locations. I find them to be knowledgeable, helpful and competitive.
Bill the service technician excellent job prompt and polite
Got stuck behind one of their trucks. Slowest most moronic driver ever. Would get a door anywhere else just out of spite
Great service and compliments to the 2 installers.
Always reliable
Fast, courteous service.
Great job