I am so disappointed in this facility. Charging extra for gloves, masks, and ppd for employees.Charging labor on oil change!Our bill was $173 for oil change, tire rotation, and cab filter replacement. Your service center is Nickle and dining everything. We wont return. We will give our allegiance to a trusted local repair shop instead.

Seth is awesome to work with. Very helpful. We were in to see him 3 days in a row for options for first car owners. First car was sold when went to look at it. He found us other options. Than next one was in shop waiting for a part for inspection. He found another one in our price range to test drive. Than last day there the one we wanted was finally in. Seth stayed 3 hours after his shift was done to help us and get all the paperwork completed for the car. I recommend Seth and Apple Automotive. Seth treats you like family.

Bought a new vehicle today. Dan was our salesperson and he was great! We had decided on a vehicle from the website. On our way, Dan texted us to let us know that he had found the same make/model but with less mileage and just a little more than the first one. He had it waiting for us when we arrived. The finance person worked hard for us and brought us in well under our budgeted amount for a car. Dan made sure we had everything we needed before letting us leave the lot. I would definitely recommend Apple to friends. Staff friendly and very helpful.

Ross is very easy and great to work with! He helped us find two vehicles that work for us. He did a wonderful job and we would definitely recommend him to anyone who is looking for a vehicle!! Thank you!

We recently purchased a 2021 Chevy cargo van from Apple. The entire experience was outstanding. Chris Wenzler, the Sales Manager went above and beyond to get us a vehicle that was exactly what we wanted and needed. Chris answered all of our questions and communicated with us often during the process. After a very bad experience a few years ago with a dealership in Maryland, Chris has exemplified what excellent customer service is. Thank you so very much!

From the moment I showed interest and started texting with John about what I was looking for I was impressed with the customer service. When I went in Tyler listened to everything I had to say about what I wanted. I was pretty set on an Equinox and we looked at a couple, he even showed me something different just in case. I was picky and particular and he was very patient with me. I had an all around pleasant experience, with the finance department as well. I would absolutely return to buy another vehicle from here.

They agreed to an offer I made, stating, GREAT on a vehicle and I even included the dollar amount agreed upon in the proceeding emails back and forth as we were setting up me picking it up and finalizing it, to which they never mentioned an issue with the amount offered or taking back their agreement on my offer. After they set up an appointment for me to come in and waisting hours of my time on emails, phone, online, when talking with the financial dept. person to finish up the process, he said they would not actually honor the price the person who agreed to my offer. They should not have someone agree to your email offer and then take it back. Very unprofessional! I would not recommend doing business with Apple Chevrolet of York, due to this dishonest practice. I have purchased vehicles before and never had this happen before with other dealerships when any member agrees to your offer it is upheld and honored.

Rob our sales rep was amazing! He was thorough with every step of the process. Perfect transaction from start to finish!

We went to look at a vehicle which we had seen advertised on cargurus. We were greeted almost immediately by Tyler Deetz, who was very professional, polite, and had a pleasant demeanor. He brought the vehicle over for us and was eager to answer our questions. We ended up purchasing the vehicle. During our visit we also interacted with finance manager Julia, and sales manager Chris, who were also very kind, pleasant and professional. We are very happy with our experience and our purchase, and would definitely recommend them to friends and family. Thanks again Tyler, Julia and Chris.

Tyler was very personable and easy to work with. He is definitely an asset to your company. Thank you Tyler!

It’s been years since I dealt with a dealership, was pleased to see how much effort was put in to making every customer have a pleasurable experience.

Our sales person Tom Myers went above and beyond. We had scheduled online an appointment to test drive the vehicle. When we arrived the vehicle was at another location. Our sales person graciously went to bring the car so we could test drive the vehicle that evening. While he picked up the vehicle, it allowed my husband and I time to have dinner. He was courteous, thorough, and professional. In addition,, during our time working with Apple Chevy, the dealership was experiencing a horrific, unexpected tragedy for one of its employees. Our deepest sympathies to him, his family and his Apple family/friends. Thank you Tom Myers and the Apple team for assisting with our vehicle purchase so that our daughter has a safe and reliable vehicle to take back to college in Florida.

No service after the saleAfter I got the car they set an appointment for an oil change at $60 well upon picking up the car was $89 quite a bit more! Furthermore they told me that I needed almost $8,000 worth of service work subsequently of taking it to two other places and they said theres no work needs to be done they want the service at any cost they want to make up money that they might have lost I would never go back to Apple

Quick & easy buying process. Friendly staff. Helped us get the best rates possible to keep us on track with our budget

I enjoy having Mikes help not once but twice. Mike is always very informative, understanding, respectful and very pleasant. I hope to be able to have Mike for any needs in the near future. Mike made this trading process easy and smooth. Mike had my best interest in mind and what would be best for me within my budget and worked well to figure everything out. Thank you Mike and to everyone at Apple Chevy!

Tyler was extremely kind, nice, and helpful. I had a great experience from start to finish trading my current car and purchasing a new one. Would definitely recommend!

Scott was able to help me with understanding what repairs needed done. There was an issue from my previous visit that he was unaware of but provided excellent customer service to rectify the situation.

Very great customer service they try their best to get everything you need and everyone is nice a polite definitely recommend anyone here

Friendly professional team. Great experience working with them!

Recently took my Tahoe in with specific instructions to reset fuel composition and fuel LT trim levels. I showed up and they told me it was $135... thats fine, whatever. An hour later, they told me that it didnt fix my issue and they wanted to charge an additional $135 for a diagnostic. After being there for 4 hours, they told me I had a bad MAF sensor. I called B.S. because I had literally just replaced the engine and ALL the sensors myself, so I paid and left. Ended up driving to another garage, asked them to reset the fuel composition and fuel LT trims, and it immediately solved my issue. I dont know why I ended up paying Apple $300 for nothing, and then paid another shop $50 to do what I asked Apple to do in the first place. I guess they are just out to make as much money as possible. Only giving them 2 stars because rhe service advisor was super nice.

Very friendly, educational, polite, fair, accommodating to our schedule, and thorough.Only 1 thing wrong after spending around $31,000.00 ; there was no Swag Bag IE - key chain, Chevy hat, and such. Just saying, would have put it over the top.

Let me say this I had the most amazing experience of buying my very first new car at the dealership with Tyler Deetz He was such the prefer gentleman from the start of opening the door to dealership to my driving away with my new car .Helpful and very cutiesous in every thing I ask of him.And I would send anyone of my friends to him Thanks apple Chevy for my greatest experience of buying a new car..

I have had trouble with another dealer approving me then taking back my approval so I got recommended to Chris and I know why! Chris got me into the car I wanted in less than 3 days! I will for sure be going back!!

Absolute worst customer service imaginable. We told their staff on Friday that we would be driving 5+ hours to come view a vehicle the next day. They sold it the night before and never called us. I even called as a courtesy that morning to let them know we were running late and they still never told us the car had been sold.The manager was extremely argumentative and tried to dismiss their actions by saying we had said we were “open to other vehicles”, something neither of us ever said. Making excuses for your employees and blatantly lying to a potential client is a horrible business practice. I urge anyone trying to buy a car to look elsewhere, they’re ethics were blatantly clear and I wouldn’t encourage anyone to shop with them.

Picked up a new 21’ Trail Boss. Seth Blake and Kurt Miller couldn’t have been better throughout the process. Kind and informative. I am a repeat customer to Apple for those kind of reasons. Much appreciated, I’m loving my new truck

Trishal went above and beyond for us. We were 3.5 hours from home and needed help and he delivered. He was attentive, knowledgeable, kind, and understanding. He gave us the best service.

Sales was horrible, service didnt help. Bought a car didnt even put 500miles on it when it would no longer start. Neither department cared about my issue and willingness to help was less then any dealership I ever bought from. I will not be bac

I have been dealing with Apple for many, many years and have never had a problem with them. They have kept my vehicles running great and at times found things that could have caused me big problems if not corrected. When upgrades were given they did them and I didnt even know there was an upgrade.

Ive leased a 2015 Silverado from apple and again in 2018 which I then just purchased a truck last week. Ive been in the service field my entire life workingfor various dealerships. In 2015, when I was looking for a truck I went to various dealerships from Westminster to my home area in hanover to York. The sales team at apple was the only one that treated me right which is why I returned in 2018 and again in 2021. Service team has also been awesome to deal with. I will continue to return to apple Chevy for years to come first if Im ever in the market again for another vehicle

In and out. Quick and reliable service.

Service department very responsive and thorough. I like the text message with additional service suggestions.

A very friendly atmosphere. Our salesman Chris Wenzler, was able to get us what we were looking for with no pressure. Always have a good experience there.

Tyler made everything easy and fast.

Staff is courteous and very on point. They are great at keeping in contact during the process of having your vehicle repaired and do quality work.

Chris was so helpful, did not talk down to me like I have seen at other dealerships. I would recommend another to use Chris Wenzler to buy their next vehicle.

I brought my truck into the shop on a Sunday night for a Monday morning service. It required 1 fuel injector replacement and it took till Wednesday until I got my truck back. I was only called on Monday to inform me of the issue and never called again. I had to call in late afternoon of Tuesday to see why my truck was not ready yet. 3 days for 1 fuel injector is ridiculous.

I do not recommend going here. I bought a 2017 Subaru cross trek which was overpriced and had a shaking in the rear of it since i took it home. They looked at it 3 times and said it was fine and just had bouncy tires. Now i find out couple months later as it got worse the rear tires were bad. They waited till my 30 days were over and months after to finally tell me the problem after i spent 300 on getting the tires balanced and rotated like they suggested.

I have always had excellent service. All steps were completely explained. There were no surprises! Everyone was pleasant and helpful!

I recently bought a used vehicle from Tom Myers at Apple Chevrolet. Tom was very knowledgeable and professional. I enjoyed working with him very much and would recommend him to anyone looking for a new or used vehicle. Management was also very helpful.

I would never recommend going here after my experience. I walked in and sat for about 10 minutes before someone offered to help me. I was there to get keys programmed which required a 3rd party vendor coming in. Multiple times had to reschedule when we could get there and the most recent trip took off work to be there an to my surprise the key person didn’t come in. They weren’t able to reach in and had no courtesy to call and made me waste time off work for absolutely nothing. As of today it’ll be just about a month since the car was purchased and still have no working key fob. 2/5/2021

It Did take a few months to get the parts in for my car, but it is no fault of the dealership. They were very kind and accommodating during the whole ordeal.

Great experience front start to finish!!

My car has had the same issue now for a year and no one can figure it out. The Manager Scott requested the technician consult with a GM Engineer to see if they could resolve my problem. Its still not resolved but I appreciate the efforts put into figuring it out.

Ive bought my last to car there. And always had great service

I have a very good experience that you can worship please help me in this very curious and kind and showed me how to do things on the car thank you

Brought car in for recall on air bag. Completed in timely manner

I was told you accept competitors coupons (which I have done many times before but this is NOT the first time I got conflicting answers so I wanted to make sure), I get there & told you wont accept the coupons. I didnt expect to pay $112 for oil change & inspections.

I didnt purchase a car here, but I still have to leave a review. I drive an tesla and this day I had to visit here was because I forgot to charge the car overnight and was running in fumes with the battery I had left. I found that they had a charger in their lot. They were kind enough for me to sit in their lot and give me some charge to get home. No issues from anyone.

Chris was awesome. It was son’s first vehicle purchase and he made it positive experience for Tyler. Just can’t thank Chris enough.

From beginning to end, I was kept up to date with what was happening with my vehicle. All my questions were thoroughly answered. I was informed of recommended services and received quotes for each.

I feel like I shouldnt have had to pay almost $1000.00 in repairs for a car that Ive only had for 3 months. Especially when it was acting up the day I took it off the lot! Had it looked over . They said there was nothing wrong with it. A month later needs a new altinator. Week after that needs engine work.

Did not care for the wait, and the fact that I was pushed into trying to finance a New car. I told Eli my money situation but I think he might have been trying for a bigger commission. Would not recommend this place

Excellent staff, very honest!

Our salesman Eli did a wonderful job helping us buy our daughter a car. We told him what we were looking for and he never pushed us to do more. I felt he was more worried about us than the dealership. Thank you

Apple did a wonderful job they had to find the vehicle my wife and I wanted and they did

I had a wonderful experience purchasing a new car after my old one broke down on me. I worked with Tyler, who made sure to answer any and all the questions that I had. He made the process simple and easy!

Buying a car can be stressful but that was NOT our experience with Dan C and Kurt M yesterday. Very personable and enjoyable to work with. With everything that has to happen when purchasing a car they moved it along as quickly as possible but at the same time very thorough. Very friendly folks and I would recommend them to everyone.

Such great help they even help find more ways to save money other than the extended warranty its worth every dollar to come here

The sales representatives are very polite there but when you need service done it’s horrible… I went for an oil change that I had an appointment for and I was waiting 2 and a half hours

I was interested in a vehicle and sent an email. I got an email back stating the vehicle was no longer available. I messeged back again stating what i was interested in and recieved a very rude and dry response from on of the sales representatives. Not only was he unwilling to help me, he also plainly and coldly stated that i would Never find one that cheap I feel like he was very unprofessional and very unhelpful. I really hope the other sales employees are more helpful and sincere than he was.

Michael Kelley fought for me to get me what i needed. Great guy and gave great experience

The team was very nice and they were not pushy at all. They went behind to help us get to a payment that was suitable.

This is my third car from you in 7 years. I am pleased. Ross was very helpful, honest, and accommodating. I still only gave 109 miles on it, so probably won’t even have it broken in in 3 or 4 years to trade. Thanks and may be in to ask some questions if necessary.

Our salesman Seth Blake did an amazing job. He made the buying process so easy.

Huge selection of new and used vehicles. Friendly staff and very courteous through out the whole car buying process. Excellent pricing and deals!

The team at Apple Chevrolet in York did a wonderful job today to get me the car that had all the specs that I was looking for! No pressure to buy and the signing process was quick and went smoothly. (maybe not quick enough for our teenager who we drug along with us). Thanks again Travis⭐️⭐️⭐️⭐️⭐️

I felt completely taken care of. Stephanie took the time to explain what was going on with my vehicle, and what to expect.

Great service, great deal, and we will be going back. They made us extremely comfortable and didnt rush any decision we had to make. Very pleased with our entire experience.

Service here is almost always friendly, helpful, and efficient.My one suggestion is that customer service personnel dont always tell customers that our service will last an hour. Its almost always double that -- two hours.

We purchased a car here many years ago. The service has always been impeccable. The maintenance fees are fair and honest. I am very happy that this good car dealer is in the York Community.

This is a great dealership. Everyone works together from Sales to Finance. Joshua Wolf went above and beyond to help us buy the best vehicle and had everything go smoothly with the whole process!They are the best - Apple Chevrolet!!!

Brake lines on veh needed replaced. Apple Chevrolet originally came in with a $3700 quote; got 2 quotes from local garages and one from another Chevy dealership-which ranged from $800 to $1500 for replacement of all 4 brake lines. Relayed this info to Apple. When picked up veh from Apple, they claimed they were able to save us money and ONLY charged us $2055. It was not until we were home and read the invoice did we noticed Apple Chevrolet ONLY replaced 2 brake lines --NOT 4!! WILL NEVER DEAL WITH APPLE DEALERSHIP AGAIN!

Ridge Scott is excellent to deal with. He always has been helpful when resolving maintenance problems with my vehicle. I trust him.

Ridge Scott was very friendly and pleasant to work with. He updated me on my vehicle throughout the service and he explained everything so that I understood.

When the mechanics aren’t competent enough to figure out the issue they have no problem charging a second diagnostic fee.1010.00 to put in a body control module.Ridiculous....never again! Then they’re so proud to give you a free car wash coupon.

Service and repairs completed on time as informed by Stephanie.

Turned 50 this year and only ever bought one brand new car, decided to stop in at Apple chevy to look at new trucks for my birthday. Chris the salesman met with me and I ended up driving off the lot with a brand new 3500 truck! From the sales to the finance department, every part of my experience was professional and thorough. Never felt pushed or pressured, just an overall great experience!! Thank you Apple Automotive !!!!

Good service done in a timely manner. Courteous staff!

I was in need of a new car because mine was in need of major repairs. Ross helped me to find something both affordable and reliable. Everything went so smoothly! Excellent experience!

Love the experience we had here. Fast and friendly. Thank you

Stephanie Cole is an absolute delight, I would quit going to the dealer for an oil change if she ever left.

Our salesman Josh was very friendly and helpful. He made sure we walked out the door satisfied. From the moment we met Josh in the sales room he was honest and supportive.

I would give them half star but google wouldnt let me . They pulled my credit several times after I asked them not to . Pulled it for a spusific vehicle . Told them Id bring a cheek next day for vehicle if i couldnt get aproved . And they sold the vehicle out from underneath me. Thanks for wasting my time and credit .

I scheduled an appointment over the phone with somebody talk to some woman and she told me that they had a loaner cars in that I can get a loaner car while I went to my appointment today and it was a different story when I got there they said that they can’t give me a loner Because I didn’t have a warranty and that’s the only way they can give loaners then they said I could go to enterprise Arena you guys waste of my time I drove over an hour but it’s OK I want to Mechanicsburg Cadillac and they are hooking me up with what I need for my car and a loaner you guys totally wasted my time and gas I will never do business with you guys again! I

I have stopped into the lot twice (once on a lunch break) and Paul showed me around. The first time we looked at the 2016 & 2017 models... and then second time we looked at the used cars out front. I was extremely amazed at how amazing the used cars looked. They were perfect!! Great service, very helpful, extremely knowledgeable. I will definitely be buying a car from Paul in the near future!!

Cant recall his name but he was very nice and helped me with my questions and was honest.

I am always satisfied with my service at Apple Chevrolet! This time I did the drop off with explicit instructions that I needed my truck done for pick up by 4PM. The tech told me with drop offs they fit it in along the way during the day, but that it would be ready by 4. I called at 3:45 and they did not even start the oil change / inspection. I needed to make other arrangements for my other appt. and I was helping my son move which I had to back out of. I was not the happiest camper in the woods. They did have it ready by 5PM. Next time I will make an appointment and just drop it off for pick up later. Lesson learned....the hard way.

Everyone was professional and courteous! Dealership was very clean and I felt comfortable while I waited for my Equinox to be serviced. I could see their obvious effort to provide a safe environment.

Great service this is my third visit im from NYC and would bring my vehicle back for service to apple Chevrolet. The staff are very friendly and professional

Fyi ! When purchasing a vehicle from Apple, make sure you read all the fine print and have every detail of your extended warranty and especially prepaid maintenance from GM., that you would add to the purchase of your new vehicle .I was under the impression that I was getting the extended warranty and prepaid maintenance for the added costs.However I didnt get any prepaid maintenance !!Just the extended warranty !!

I did not purchase a car, but went with someone who did, Dan was great! Extremely helpful in looking at several options, different locations and his follow through beat expectations! Purchase made and new customer earned when I go looking for a vehicle.

2nd vehicle purchase from Apple Chevrolet in 6 years. Pleasure to deal with. Responsive to needs, professional, and extremely friendly.

Everyone was friendly. Waiting room was clean and socially distanced, the car was sanitized and it didnt take very long. Pleasant experience.

GM please dont under estimate this York Team. I was a die hard Ford lady. I stopped in Saturday to ask about the Redline Blazer I saw sitting on the lot and was greeted by Stacy Hoke, I expected the usual sales talk, but nope, what I had was a down to earth conversation with a super nice guy. My husband and I were out looking for cars that Sat. and we went to a few other dealerships, but I couldnt get over how friendly Stacy was. I can tell you right now that his kindness started the deal. So we came back Mon. and worked with Mike Kelly, another great guy and made a down payment on the car. Then we came back on Wed. went into talk to the finance man and spoke with Kurt Miller, awesome guy helped us to make the right decisions for us. Now Im a Chevy lady and I have 3 new friends, YES, I said friends. They never once tried to push anything on us. Best of all they talked with us about things, NEVER once did they speak at us or above us...regardless of what silly question we ask them. In my life time Ive had several new cars, but I have NEVER EVER been treated as well as I was treated at this dealership. I went over to the parts department to order two accessories the following Sat. and the men over there were super nice as well. The only problem I see is that each one of these people are 10 STAR people and youre short a lot of stars. Sincerely Vicki & Don Markle

Bad service lied about work not done a so called diagnostic but failed to show me the codes that were stored ended up finding out through different garage so disappointed with Chevy seems if you don’t have warranty they up charge you lie and just keep charging your bill up will not be going back do not go there and if you have a bad experience post it in a review they need to be held accountable for the lies and bad service

You service department charged me $135 just to tell me what I already knew and told them, which was that my touchscreen was broken. They told me that my touchscreen would be a $1000 fix. I went to another service center and they fixed just the touchscreen for $159.Your service department also told me my vehicle needed an alignment after they did a free multi point inspection. They were going to charge me $129.00. I took it to my local tire shop and they did the alignment for $75 and found that it didn’t even need aligned. What a joke your service department is!! Lies and fraud!

OMG! If you want to be treated to great customer service stop by Apple Chevy and talk to Mike Kelly he`s super nice to work with. Add Stacy Hoke general manager and Kurt Miller finance manager to the mix and I think you`ll be super pleased. I believe in honesty and just being open and down to earth and apparently they do to because they went above and beyond to make sure everything was perfect for me. Thanks Guys your ALL 10 STARS!

Im ashamed to admit that I got impatient with the dealership while they were servicing my car. Time had gone into the late afternoon and I had not recieved an, authorize the repair call. So, I thought I was going to be without a car for another day. I had to eat my words. When the young lady, Stephanie Cole contacted me. Not only was she was very understanding of my impatience. She had gone out of her way and done some research only to determine that the repair was 100% covered under warrantee. She told the mechanics to do the repair and she was calling me to come pick up the car whenever I was ready. I( apologized about 12 times when I got there.... Thank you Stephanie Cole and Apple Chevrolet. Ill definitely be a return customer.

I received speedy service from staff that were very polite. It was an excellent experience and I will definitely be coming back for vehicle service in the future!

I had a great experience when buying my new SUV! The customer service was excellent. Josh Wolf was very knowledgeable and accommodating during the whole process. He made the buying process enjoyable and I would highly recommend their dealership!