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Accurate Collision
1051 Millbury St, Worcester, MA 01607, United States
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Accurate Collision
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Am
Review №1

5 stars for a job well done! I brought my 2016 Honda Accord to Accurate Collision to be fixed after an accident and it was returned to me in great condition and in a timely manner. I couldnt be happier with the work provided by Accurate. Adam and his team go above and beyond to make the process as seamless as possible. Will definitely be returning if the need presents itself. Thanks Accurate !

Tr
Review №2

Adam and his staff were great. They repaired my 2018 Nissan Rogue while handling my insurance claim. The work looks great and was done on time. Would highly recommend them!

Sa
Review №3

I am not one to usually write such a negative review, but I want to help others avoid the same headache I went through when dealing with Accurate Collision. I am extremely disappointed with several aspects of Accurate Collision including communication and professionalism. I was referred to Accurate Collision by tow companys owner, Jeff Cranston. He also knew my father, so I figured he wouldnt steer me in the wrong direction. Taking his word on Accurate Collision was a huge mistake.Unfortunately, my original review was too long. If you wish to read my full review see the link at the bottom. Here is a summary of my experience for those who do not wish to read the entire story, here are the main points of concern:1. Accurate Collision initiated communication with my insurance company, without involving me.2. After the initial appraisal was made, and a second appraisal was requested for aftermarket parts, which are not part of my insurance policy. I verbally told Accurate this as well as confirmed this fact with my insurance company.3. All of this resulted in totaling my car, based on estimated costs including aftermarket parts.4. 5.5 weeks went by without actually repair work being done to the car.5. Lack of communication with was going on, delayed response with emails, short and rude demeanor of body shop employee (Jeff).6. Overcharging my insurance company. They kept the money from all the initial appraisal check, around $13,000, for initial teardown and storage cost. Very odd that the amount paid to them for parts and labor was the exact same amount of teardown and storage.I wont ever know what really happened during the supplemental appraisal, but I do know is that Accurate Collision made huge promises and failed on every single one of them. They handled the whole experience improperly and in my opinion very unprofessionally. I would never recommend them to anyone I know.

Th
Review №4

Not usually one to leave a review but I am very happy with my experience with Accurate Collision. From start to finish the staff made me feel like a priority. Even tho I didnt have rental on my insurance policy i was given a loaner car to use until the repairs were complete. If I could give 10 stars I would.

me
Review №5

I am very happy with the service Ive received over the years at Accurate Collision! Ive needed body work on my car twice and both times Ive driven away with a car that looks and feels like brand new! Jeff was particularly great handling issues with my insurance company, setting up a rental car and keeping me up to date with my car until it was completed! Highly recommend taking your vehicle here as I will continue to do..

Li
Review №6

The quality of the repairs were great and i received daily updates about my car.

Ke
Review №7

I brought my car to them after I got hit and theyre so nice to work with they Saved me the time of calling the insurance company and did the work that needed to be done without all the headaches and Im talking about a brand-new 2020 ÇOROLLA much better than uthought it would be YOU SHOULD HAVE GREAT TRUST WITH RHEM AND THEYLL MAKE YOU WELL SATISFIED

Da
Review №8

Accurate Collision is best auto body shop in the area. Theyve worked on several vehicles of my family and theyve all come out beautiful. Jeff is an expert and a pleasure to work with, and his whole team does a great job in work and customer service. Thanks so much Jeff & Accurate Collision for the great experience!

Ja
Review №9

Beyond satisfied with the service, my car is brand new again, spotless and super clean.I wholeheartedly recommend accurate collision.I appreciate all of the hard work and dedication put into the service I got. Thanks!!!

Be
Review №10

Excellent work and great price. My car looks amazing.

Ja
Review №11

I brought my Cadillac SRX to Accurate Collision. They followed up with my insurance company immediately and made sure all the needed repairs would get done. Their work was amazing and my car looked as good as new when I picked it up! I will definitely be going back to Accurate if I am ever in need of auto body repair again in the future!

Ch
Review №12

Jeff and the team at Accurate Collision are true professionals. As a college student and an out-of-towner, I was wary picking a place to have my car repaired, but the guys at Accurate were honest and transparent throughout the entire process. Accurate went above and beyond, taking on the hassle of dealing with the insurance company and fixing my car in a timely fashion. Not to mention, they did an incredible job! I would highly recommend, and am thankful I chose this shop.

Ma
Review №13

As we all know life is full of unexpected events, when my car was hit this past February I was not even worried about getting my 3 youngest out of 5 to school and getting to work because I knew that Accurate would get me back on to my schedule. I have been coming here in forever. I will never take my car anywhere. Thanks for being professional and proficient =)

Ri
Review №14

Quick and efficient service, got my car back in no time looking better than it did before my accident. Highly recommended for anyone looking for auto body repair.

Er
Review №15

I wouldnt go anywhere else, The 2 times Ive needed to use their services they have went above and beyond. From customer service to quality of work, you will not find a better auto body repair shop.

je
Review №16

Would recommend this place to everyone I know. They took care of me the minute I called them and got me into a rental as soon as they could. They are all so professional and SO helpful. I couldnt ask for better service, I will go to them every time I have any car problem. THANK YOU GUYS.

Se
Review №17

Excellent work, and responsive when I called them about the repairs to my Suburban. It did take longer than I expected, but Id rather have it done right than just done quick. They also updated me about the repairs when I called, and gave me an accurate time frame for when the truck would be ready.

Ca
Review №18

I cannot recommend this place enough. After having an accident right before the holiday season in 2016, the towing company I used recommended Accurate Collision. I couldnt have been happier. They have the BEST customer service and handle everything from car rental to managing insurance claims and assessments. They fought my insurance company for me when the assessment came back far too low for a good quality repair and even rushed to get my car back to me before a deadline that I had. And, above all, the car came back looking even better than it did when it was new. I would use them again in a heartbeat. I truly have never experienced such good service from any company that Ive worked with.

MI
Review №19

Me and my family bring our cars here and they do such an amazing job that we would never take our cars anywhere else. Thanks Adam for such great service

Cl
Review №20

Very bad job !!! and are not honest with customers

Mo
Review №21

I give Jeff and his team a five star rating. Jeff took care of my vehicle not once but twice and I was vey happy with their customer service and the excellent work repairs.

Jo
Review №22

They were good about the repair but when I had my car looked at a year later, it was realized that they cut corners. They glued things together instead of buying the correct parts. Otherside of the patch job, the service was good.

La
Review №23

I just picked up my car from Accurate Collision yesterday. From start to finish Jeff, Julie and their whole team were nothing but wonderful! A deer hit my car and it was only a few weeks before Christmas so I was a little stressed. Well I can honestly say if you bring your car here you wont have a thing to worry about! Jeff made everything easy from beginning until end. They had me in a rental car before I walked out the door, they handled everything with my insurance company and the work they did was fantastic! I truly couldnt be more thankful or happier with a job well done! Thank you so much guys!

Te
Review №24

Great service. fixed my work truck and kept me moving on to the next service call

Ca
Review №25

Awesome job on my truck and job well done couldnt be much happier !! :)

Le
Review №26

Awesome place. If I need will come back for sure!

Sa
Review №27

My 2006 Acura looks like the day I picked it up at the dealership! It was worth the wait. Thank you guys!-Sarah

Wa
Review №28

I was referred here to Accurate Collision from a classmate at my school my 2010 Toyota Yaris looks like the day i picked it up from the dealer. Thank You

Sh
Review №29

Great work, Very good shop!

Jo
Review №30

The only place to get your car fixed in the Worcester area and Beyond

Da
Review №31

I dont like it.

Sa
Review №32

Good job

No
Review №33

I think its an excellent workshop; They helped me with all the insurance paperwork and have bilingual staff; I mention the work they did in my vehicle was of high quality; I would like to thank Paul who was the person who helped me at all times and I recommend the workshop to any person!

Information
4 Photos
33 Comments
4.6 Rating
  • Address:1051 Millbury St, Worcester, MA 01607, United States
  • Phone:+1 508-793-0010
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
  • Car repair and maintenance
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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